Amazon India Complaints & Reviews

Hi, I have made a order[protected] with amazon and it has been redirected to a 3rd party seller. It has been 15 days since I have not received order. I had contacted customer service 2 times and A-to-Z Guarantee claim. The claim has been denied without concerning customer's demand and claim. As an customer I should only be facing Amazon for the stuffs I had ordered. I should not be wasting my time claiming from Amazon's third party seller or courier service for the same. The most shocking response was that it has been signed by someone Raju, when I should the person who should sign and it should be verified by Amazon. The problem is the outright rejection of A-to-Z Guarantee dept for the product. It made me feel like, I am duping Amazon for a petty stuff with a false claim. I demand the Amazon must be answerable for declining my claim. Regards, Chandan

I have ordered (order number[protected] a Nike Men's Transform IV Black and Metallic Synthetic Sports Running Shoes . It was to delivered on or before 27 May 2014 but could not be delivered . On contacting they are not assuring me for exact Delivery time . The Delivery was very urgent for me for a special occasion . Please do the needful as i have already made online payment through netbanking for same .

Hi All, Please do not buy anything from Amazon.in unless you are 100% of the amount you are going to pay for it. The Amazon like a silly cheater cheated me by not displaying "Total Bill Amount" and making me to pay Rs.50 extra. Here how it is, they display like "Order Sub-Total:", "4 items in your Cart" and "PART OF YOUR ORDER QUALIFIES FOR FREE DELIVERY". On a casual look it may seems like everything is okay. But in fact, whetever amount you see is NOT the one that you are going to pay and it is more than that. I got very much used to "FlipKart" and its transparent billing checkouts. With global high profile in e-commerce I did not expect these silly tricks from The Amazon. All I am telling is do not get carried away by brand and all. Business is about cheating customers and maximize profit. With Shock, Saravanakumar

I have ordered Samsung battery on 3rd May and paid the amount Online..the last delivery date was 10th May and I have not received the item yet...I have already made complaint to Amazon customer care on 11th May..and he told me to wait for 3 days as they will contact the seller...after 1 day seller replied that "item is in Noida" I think he does not know that its his responsibility to deliver the item at shipment address...when I...

I recently bought an item from amzon.in. Status is showing that item has been delivered successfully. But I didn’t receive anything from them. Please be aware while doing online shopping. I recommend not to shop from amazon.in. You may find some item is low cost compared to other online shopping sites, but ultimately you will be on losing side. I have paid in advance. That was my mistake. I have given my office address. Without contacting me how they have delivered the item. Order no[protected] I tried to follow the order, they blamed Currier Company.

Order Number:[protected] Item is : Orpat OEL-7007 Emergency Light (Red) I paid Through Credit card for the mentioned Item on 29th April 2014 but till date item is neither packaged or Dispatched. Whenever I contacted with customer support they told they will look into the matter and want some 2-3 days but till date no response with no explanation for delay. When I bought that item, that item still in the stock. But I need that item in urgent basis.

I have ordered a product from Amazon.in . My order number is[protected] . I paid Rs 99 extra to get the order delivered on the same day.I contacted two times to Amazon support to update my contact number and second time I was assured that they have updated the contact number but later in the afternoon I was informed that the order could not be delivered due to wrong shipping address and I need to contact the Amazon support regarding the same.When I contacted they informed me that the courier person tried to call me on the old number and they found it switch off. My concerned is why I was told by the support that my phone number was updated and later I came to know that it was not.I have paid extra money to get the product to be delivered the same day.Now they are saying that they will refund Rs 99 back to my account.But this is not the issue, the issue is why I was given wrong information and why after paying extra money I did not receive my order.

I have ordered mobile from amazon on 27th april 2014 & opt for option fast delivery within 2 days, which promised delivery before 29th april 2014, i havent received product & got message from them saying product could not be delivered due to additional address requirement, so called amazon customer care, i received feedback from them on as incorrect address( as their courier agency couldn't locate address, practically it can not be case, as i am living in well known area, which can be easily located), after discussing with customer care on chat & call they agreed to deliver the product to me before 12 PM, 30th april 2014, but i have not received product yet, & now the thing is that their customer service centre are closed today due to elections in hyderabad, & i am trying to track status of my order, its still showing same status as it was yesterday, so it is clear that they have not put forward my issue, & now i am helpless, as i cant even talk with them, so i can call them tomarrow only, & they can say me reason tomorrow for not delivering product as "holiday in maharashtra for maharashtra day", so whats the use of providing fast delivery option by paying extra charges, so whats the use of false promises.

you can read the below mail from amazon saying that they are refunding the money after a month due to courier servive . this is amazon stuff, never ever believe amazon . their product are duplicate, i have a proof . [protected] Dear Customer, Greetings from Amazon.in We are writing to confirm that your refund for Rs.1, 500.00 has been processed for your Order #[protected]. This refund is for the following item(s): Item: Huawei E 3131 Data Card White Quantity: 1 ASIN: B00ANYODXI Reason for refund: Shipping address is undeliverable Here’s the breakdown of your refund: Item Refund: Rs.1, 450.00 Shipping Refund: Rs.50.00

the below mail received from Amazon I apologize for the incorrect information you received from us. We would like to refund you for the EMI charges as a check, but we are unable to determine the exact charges that you've paid. Please write back to us with the following information so that we can refund that amount as a check. • Charges levied by the bank Your patience and understanding are highly appreciated in this regard. We...

What the crap is this why the hell am i being charged for On Demand Linux t1.micro Instance Hour 276 Hrs $5.52 which I never requested. 2Ndly your [censored]ing site states that you can stop and start services as and when desired than why the hell was I not able to do that. Check with JESSICA WHO HAS BEEN GIVING ME [censored]ING SWEET REPLIES THROUGHOUT. YOU PEOPLE ARE MAKING FOOL OUT OF CUSTOMERS LIKE ME DONT WORRY I AM GOING TO TEACH YOU A LESSON...

For the past 4 years I am working with Amazon Mechanical Turk as part time job & my hit approval rate is 98%. When I requested for my payment of $188 they approved & informed me that my cheque was sent on 31.1.2014. After one month on 27.2.2014 suddenly my account got suspended without any information & so far I did not get my cheque, it is almost 2 months passed. Now my account got balance of $200. I suspect that they had not sent the cheque & suspends my account deliberately. My Mturk ID is A2IAIP6PRQVLM8. I made several requests to them, but no use. Please help me to withdraw my earnings, because it is not fair that a reputed company like Amazon doing these kind of things, not only to me, several workers from India.

I Ordered one Haunted 3D DVD Order #[protected] from amazon.in though the seller was a amazon fulfilled seller as per amazons return policy i returned the product on the same day when i got delivered because they just sent me a 2D version Disk. I requested for a refund of my money but till date i had not got any cheque from amazon.in. they sent one cheque with wrong name on 6th march but when i complained they told me that they will...

I won wish and win contest in amazon on December 18, 2013. I received a phone call that I won and now you have to change your wish list and add products up to 9999 Rs and I had done so but they sent me wrong product of Kindle worth 5000 Rs. I mailed them nearly 12 times and after 2 months they said we can not give you your products and you should keep the kindle if opened. I want that I should get items of 9999 as it was promised.

Dear readers


Recently(31/01/2014) I made purchase one baby product from Amozon.in.I received product but manufacturing date of that product is Nov-2012.I make use of that wipes and my baby get reacted with that wipes.So pls verify with amozon while purchasing products.I proceed legally on this issue...

Hi Team, I purchased P Tron - USB 3.0 Extension wire costing Rs.258 from Amazon on 13 Jan 2014 bearing order no.[protected]. Till 24th Product was not delivered to me. I inquired with Amazon Customer Care and checked the first Flight courier site. The Courier site displays the statement that ''I have received my product'' on 16th Jan itself. Amazon do not have any clue as they are mentioning it is a seller product, and they dont take full responsibility of the same. I requested for POD details which I have not received till date. No one is taking responsibility of the delivery and I consider this as a breach of trust. Please look in to this.

Rgds,
Srikanth

my mturk account was suspended due to name change problem. Actually i haven't done anything wrong. When i have changed my name on mturk, I have resubmitted the identity proof and got it approved at the same time itself. Also i have withdrawn money many times after this name change. there was no error at that time. But unexpectedly my account has been suspended. I haven't received any block from requesters till now. I have approval percentage more than 98.
when i contacted them, they said me to submit my marriage certificate. I have done so. But they replied me as follows:

your Amazon Mechanical Turk account was closed due to a violation of our Participation Agreement and cannot be reopened. Any funds that were remaining on the account are forfeited, and we will not be able to provide any additional insight or action.
my account balance is $160.
pls help me.
what can i do to get my account balance?
how can i reopen my account?
is the problem can be solved by changing the name to the older one?

Hi Amazon, I returned my product on 14th Nov. Still no refund. When it track it jus says, product picked up successfully. When i call customercare, you are saying wait for 10days everytime. Its been 10days. Package status hasn't moved a inch. When will you initiate my refund? This is such a pathetic system. Flipkart initiated refund the day they picked up product. You are saying it should reach your fullfillment centre and then only u will refund. There is no way to track package as ATS has no contact number. When i request your customer service to atleast send mail to Courieri guys, they are saying "We will escalate it after 10 days". So even after 10days, no guarentee of refund? What the heck? Are you fooling people? Refund my money immediately. Creation Date: 13 Nov 2013 Return Authorisation #: D71yj0qhRRMA Order #:[protected] Ship Carrier ATS Tracking Number: [protected] Status: Pickup Successful Regards, Sathish

I was charged $1199 on 11/6/13 for a purchase I NEVER made using a cancelled credit card before cancellation. I have now had to cancel a second card due to this unauthorized activity. The charge was made on an Amazon website in Washington. Please contact me asap. Thank you, Larry Denerstein ...[protected]@hotmail.com

The sum of $182.92 was charged to my credit card on 7-23-13
I have no record of a purchase in that amont and no description o what was supposed to have been delivered.
Please explain.
Thank you for your attention

Camille J. Cook
home phone[protected]