Amazon India Complaints & Reviews

Sir
I have ordered croma 220 ltr refrigerator from Amazon on 31 May 22 vide order I'd[protected] as promised delivery date is 04 Jun 22 but Amazon failed to deliver the product. Further contactd Amazon customer care frequently replied by them due to some error they are unable to track the item .
My mother is taking insulin as prescribed by doctors and that to be kept at low temperatures. Paid full payment emi charged by bank and Amazon is behaving pathetic, unable to track the item and ugly argument made by them asking time of 48 hrs to update the issue .
Amazon is harrassing customer mentally and economically.
Pls look n to matter and register my grievance for breach of customer trust

I was order a mobile on 29th may, payment with debit card the amount is 15799 the order was cancelled with some reasons on 1st June the refund is on 1st June but still don't get my refund, already 4 business days are completed

I will order one plus nord ce 5g. And i will order (12 may 2022) and i will pay fastest delivery charge 150 for next day delivery (13 may ) but this date product not delivered and order delivered (14may) and I will contact amazon customer care but my delivery charge not refund so please help me this query and please contact me [protected]

Hello, i ordered PNY 120GB SSD on 29th of may and it's delivered to me on 31th of may and when i opened the box it was empty and i immediately contacted amazon customer support about the issue and they file a investigation forum and told me to wait for 5 calendar days and since the 5 days are done i contacted amazon again and asked about my investigation status and they told me, we had investigated and found that the item was delivered to you in intact condition from our end, we will not be able to assist you further with any refund or replacement,

Iam stressed more after they told me all of that iam upset and worried about my lost money 1602 ruppes and they are not helping with the refund
Iam attaching the bill and some other proofs
Please help

I had ordered Xiaomi 11t pro 5g phone from Amazon online shopping app on 4th of May and took more than 20days to deliver my product and usually it just takes 2 to 4 days but in my case I don't know why it has happened. On 24th of May I got an empty box of my product and I also I asked that delivery person at the time of delivery that why it's so light weighted he said just take ur product I don't know. As soon as a saw that empty box I called customer service of Amazon and told them everything. They said call us on 30th of May till then we'll investigate ur issue and we'll call u..but noone has called me even once n now they r saying investigation is done and we will not provide u replacement or refund, do whatever u can.. I have paud a big amount of rs 40999 and it's really a big amount for me but not for that fraudulents..plz help me

The amazon delivery guys took some product from my sealed box.

Dear sir/madam,
I have purchased oneplus 9rt mobile phone of worth Rs 38999/- on May 05, 2022 by exchanging of my old IPhone SE of price worth Rs 6380/- mentioned by amazon at the time of purchasing and rest of the amount I have paid through credit card. Amazon send me defective items and after initiating the replacement again I have received the defective product which was also confirmed by their technical team. After that they deny to replace my item and only given the option of refund of Rs 38999/- by crediting Rs 31869/- in credit card and Rs 7130/- as amazon pay balance for my exchange phone. The said refund amount was also confirmed by the amazon team to me on june 01, 2022 by sending mail to me. Even after confirming by the amazon they paid me only Rs 2380/- as amazon pay balance instead of Rs 7130/- for my exchange phone. The total fault was from amazon side by sending two times defective products and denying from the replacement on third time. They confirmed from me first to pay full amount and also send me the refund amount break up. Even after they deducted my exchange phone value as well denied from their commitment which I have received through mail from them. I have all proof against them in which they are showing a massage in my amazon account and recieved mail from them of crediting full amount of rupees 38999/-. They left me in helpless condition and not providing my full refund amount which they mentioned in their mail and committed. Please take an strict action against them. I have sufficient proof to prove amazon guilty. Please help me to get my rest of the refund amount.
Please find the attachment herewith regarding Proof against amazon.

Thanks

Wasim Akram
Contact no. [protected]

Hi, My Amazon order no.:[protected] which was supposed to be delivered on the same day under my Prime subscription has not been delivered till now even after 4 days. The extended deadline was 2 days. However, even that was not maintained. Customer Support Team is talking very rudely and Social Media Team is going on asking for more time to investigate further on my issue. It has really become a joke now. No one is able to tell me...

Me ofereceram uma oferta de emprego para vendas de produtos no aplicativo Amazon aí pediram pra mim depositar dinheiro eu depositei mas agora não consigo mas tirar tá lá congelado como eu faço para descongelar e tirar

I was order from Amazon... balkaran singh ...mob. [protected]...keyboard of zebronic zeb transformer k.. order no[protected]... on 16 may by cash on delivery... m receive it on 24 june... product quantity in not good as shown in image...and m cancel this order... after that...m contact at amazon customer care ...they give time till 1 june... today at 2 june...i get notification on Amazon app... payment send through cheqe... its not solution... refund in my Amazon account ... bcz we have not time for waste in bank... payment process time is 3-5 day...so give me refund in 3-5 days... I can't wait more... thanks

I ordered Faber 90 cm 1200 m³/hr Curved Glass Autoclean Chimney (HOOD EVEREST SC TC HC BK 90, Filterless technology, Touch Control, Black) on 29 May 22 and delivered on 1st June 22, ORDER #[protected]
As per Faber technician 90 cm is not fitting into my kitchen and need 60 cm chimney and i was not aware about the size before, so i need to replace it with 60 cm and ready to pay whatever delivery charges but they are not ready to replace it, please assist

This is regarding a high value order having order no.[protected]OnePlus Nord 2 5g ), I had ordered this on 05.05.2022. The mobile phone had a manufacturing defect of pixelated display . The product was then qualified for replacement by amazon and the same product was ordered by amazon as replacement. The delivery of the replacement order and pickup of the faulty phone was scheduled on 28.05.22 but the delivery agent didn't gave me my order as he couldn't complete verification on the faulty mobile due to its display issue.Then the replacement order got automatically cancelled..

Then I again contacted Amazon and they assured me refund on return of the faulty product.
But the return hasn't happened till date . The return has been scheduled many times but get cancelled without any reason saying that "pickup refused by customer" .

Now I want amazon to either give me my refund or complete the return pickup process sucessfully.

Hello Sir/Ma'am
Myself Ravi kant, I ordered an smart band but due to some damage I returned this product (MI SMART BAND 5) ORDER #[protected] and the Amazon initiated the amount of 2399 INR on 4th-7th May but I'VE NOT RECEIVED IT YET and I ve been provided with Refund Reference Number { #[protected] for Rs. 2399.00 } from amazon, kindly help me get my hard earned money into my bank account, I would be thankful to you.

Refund Reference Number:[protected]
bank account no. [protected]
IFSC Code: SBIN000608
adhaar no.[protected]
phone no; [protected]

I have ordered many products on Amazon Prime. All my orders are getting delayed from a delivery partner. I'm getting messages every day out for delivery and at the end of the day, it shows as an "on the way and it is running late" due to external factors.

1. Order id[protected] (mentioned as 1-day delivery and waiting for 4 days now with the same excuse that it will deliver tomorrow. I called customer service on...

D/Sir, I am ordered to Amazon on 11.05.2022 for supply the Healthkart Apple Cider Vinegar with Mother ( Unflavored, 500ml) three (03) bottles vide Amazon.in order number :[protected] and accordingly payment was received by Amazon Rs.825.00 on 11.05.2022.
But, Amazon was supplied me only one (01) bottle instead of three (03) bottle on 15.05.2022. Therefore I have lodged the complain and reminder send several times but no response yet been received from your end till date.
It is again requested to you please take the immediate necessary action for supplying the balance two (02) bottle and give the details information of your delivery schedule in my mail. Mail Id : pc.[protected]@gmail.com
Regards.
Partha Bejoy Chatterjee,
Mobil No. :- [protected]
Mail Id. : pc.[protected]@gmail.com

I ordered a product through Amazon and it have to be delivered on 30 may 2022. But unfortunately it is not delivered to me and it is showing as delivered. Customer care team is not responding well

I bought a cannon PIXMA MG 2577s all in one inkjet printer from Amazon which was delivered to me on 9th may'2022. I also bought a pair of inks (black & color) which was coming in purchase together recommendations during checkout. I though printer would not come up with ink set so I bought a inks pair too. When printer delivery is done, i was delighted to see 2 pairs of inks in my box. I installed the printer along with the ink cartridge which came as part of printer purchase. But after printing 10-15 pages within next 1 week, printer starts giving alert of low cartridge. Then I thought that as it came along with printer so might be a testing purpose cartridge only. Without any second thought i accepted it and opened my new pair of cartridge which i also ordered. But same case repeated within next 1 week after printing of around 20-25 pages, cartridge gone low. what the ### i purchased this on Amazon? Anyways now when i am trying to connect with Cannon support, my product Serial No. is showing out of warranty product while 1 year warranty is displayed on amazon portal for this product. Total disappointment. PLs look into this on priority and resolve asap.

Hello, i ordered my product on 29th of may and it's delivered on 31th of may but when i opened the box it was empty the product was missing, i contacted amazon and they are delaying me and not helping me for my refund amount, payment method i used are amazon pay balance and upi

Iam attaching the bill, please help me thank you.

I have ordered a product FILA men shoe from Amazon and the product was different from the website and the product was picked up by Amazon last 1 month refund is not credited yet and I have received a mail by Amazon they written in mail we don’t provide you refund totally fraud is going on in Amazon kindly help me to refund money from Amazon. Attaching shoe screenshots which I have received.

I have placed ORDER #[protected] Lenovo yoga slim 7 laptop on 28th May 2022 from www.amazon.in and it was delivered on 29th May 2022 when I checked laptop warranty on Lenovo site, it was already activated from 5th Jan 2022
It seems someone used laptop was delivered to me I called multiple times to customer service to log my complaint but every time they said that they raised return request, but it will be approved by their team lead with in 24 hours. 48 hours already passed but return request is not initiated.
Kindly look into this and replace this laptop or refund my amount.