Amazon India Complaints & Reviews

Date: 25 May 2022
Order number: Order#[protected]
Description:
I have received a tampered product in the tamper proof packaging. 'In-flight headphone adapter' was missing from the box.

I ordered Sony Wh-1000Xm4 Industry Leading Noise Cancellation Bluetooth Wireless Over Ear Headphones with Mic, 30 Hrs Battery, Multi Point, Aux (Blue) on 23rd May 2022. The product was delivered to me on 25th May.br...

Hello,

This is Trupti Kulkarni, I had ordered boat airdopes worth Rs. 1099 before a month. It was cancelled by the seller because the product was damaged. I had paid through Amazon pay later and immediately paid to the Amazon pay later. I received the cashback of Rs 100, but 999 Rs is yet to be credited to my account. Since the product was returned to the seller, the refund was sent to the pay later, but the pay later was already full, so the money didn't get refunded. The money is gone. When I call the customer service, they always say that it will be refunded tomorrow since a week. The refund was issued on 21 May but it hasn't reached me yet. Could you please process my refund?

Hi, my Amazon order nos.[protected] and[protected] under Tracking ID[protected] are stuck under Possible Delay in Delivery issue since yesterday. I'm a Prime customer and my order was assured as same day delivery, i.e. by yesterday EOD. However, till now I've not received my order even after repeated escalations via Amazon Customer Support Team and via Twitter and Facebook Social Media Teams. No action has been taken against...

I would like to bring a complaint, that the amount of ₹ 179 has been deducted from my icici account and the transaction messages says vai/ amazon stan.Neither had i done my transaction nor did i get any during the transaction .I have checked this when I was going through my account messages .The amount was deducted from January 2021.Could you please assist me regarding this.

Order id
[protected]

Got product on[protected] and found it defective handset as it got dead as it's not getting charged in a span of 24hrs n got dead, has informed same to team
1. Team assigned technician but technician without visiting home he submitted false report stating that device is working fine without visiting he said to team as he visited but on phone he said replacement will be provided moreover he demanded my data on whatsApp rather than having a physical check .

2.unable to charge the device n it got dead but during pick up agent asked for in app verification how it is possible???
3.replacement is getting too late they said as it will take 20days to issue new replacement so I requested for refund and team processed.

4.To get refund its been more than 6 times return pick up tickets has been raised but no one is visiting.

5.in a span of 6 days spoke to 30+ executive n 7+ leadership team people, but no one is able to provide me the solution I've all the conversation recordings of the calls.

6.made more than 30+ calls but every time new pick up request is getting raised.

7.amazon its really getting bad n didng expected such a cheap response from ur end.

I'm a middle class guy where my income is between 28-34kk it's my hard end savings of 5months n u ppl just made me feel like crying because o[censored] 6days of mental peace got disturbed never had these worse days 🙏🙏🙏🙏

Order id-
[protected]

Got product on[protected] and found it defective handset as it got dead as it's not getting charged in a span of 24hrs n got dead, has informed same to team
1. Team assigned technician but technician without visiting home he submitted false report stating that device is working fine without visiting he said to team as he visited but on phone he said replacement will be provided moreover he demanded my data on whatsApp rather than having a physical check .

2.unable to charge the device n it got dead but during pick up agent asked for in app verification how it is possible???
3.replacement is getting too late they said as it will take 20days to issue new replacement so I requested for refund and team processed.

4.To get refund its been more than 6 times return pick up tickets has been raised but no one is visiting.

5.in a span of 6 days spoke to 30+ executive n 7+ leadership team people, but no one is able to provide me the solution I've all the conversation recordings of the calls.

6.made more than 30+ calls but every time new pick up request is getting raised.

7.amazon its really getting bad n didng expected such a cheap response from ur end.

I'm a middle class guy where my income is between 28-34kk it's my hard end savings of 5months n u ppl just made me feel like crying because o[censored] 6days of mental peace got disturbed never had these worse days 🙏🙏🙏🙏

Got product on[protected] and found it defective handset as it got dead as it's not getting charged in a span of 24hrs n got dead, has informed same to team
1. Team assigned technician but technician without visiting home he submitted false report stating that device is working fine without visiting he said to team as he visited but on phone he said replacement will be provided moreover he demanded my data on whatsApp rather than having a physical check .

2.unable to charge the device n it got dead but during pick up agent asked for in app verification how it is possible???
3.replacement is getting too late they said as it will take 20days to issue new replacement so I requested for refund and team processed.

4.To get refund its been more than 6 times return pick up tickets has been raised but no one is visiting.

5.in a span of 6 days spoke to 30+ executive n 7+ leadership team people, but no one is able to provide me the solution I've all the conversation recordings of the calls.

6.made more than 30+ calls but every time new pick up request is getting raised.

7.amazon its really getting bad n didng expected such a cheap response from ur end.

I'm a middle class guy where my income is between 28-34kk it's my hard end savings of 5months n u ppl just made me feel like crying because o[censored] 6days of mental peace got disturbed never had these worse days 🙏🙏🙏🙏

Got product on[protected] and found it defective handset as it got dead in a span of 24hrs and informed same to team.
1. Team assigned technician but technician without visiting home he submitted false report as device working fine as he visited n found it no replacement required.
2.When device hot dead we r nog able to charge so how come in app verification is possible.
3.replacement is getting yo late they said as ig will take 20days yo issue new replacement so I requested for refund.
4.To get refund igs been more than 6 times return pick up tickets has been raised but no one is visiting.
5.in a span of 6 days spoke to 30+ executive n 7+ leadership team people bug no one is responding.
6.made more than 30+ calls but every time new pick up request is getting raised.
7.amazon its really getting bad n didng expected such a cheap response from ur end

This complaint is in regard to my order number[protected]
I purchased on 4th May 2022, and when I received it which was on 5th May 2022, I did not like the quality.
I requested a return, I was told that someone will come to pick the order up from their side in 48 hours,
but none came to pick it up, and I got a notification that I cancelled, to return when the representative came to pick it up, which I never did.

I filed a complaint against this, and I was told again that someone will come to pick it up. This has repeated more than 4 times. None comes to pick it up, and I always get a notification that the return is cancelled by my side.

I have complained more than 4 times and I always get a promise from them that someone will come to pick it up for sure. But none comes, and I am stuck here waiting for pickup.

Please resolve my complaint asap.

This complaint is in regards to the order No.
[protected]. I placed this order on 6th May, 2022, and when I received it which was on 9th May, 2022, the product was damaged and defective. I requested a return for the order on the same day of delivery. I was told that someone will come to pick the order up from their side in 48 hours, but noone came to pick it up, and I got a notification that I cancelled the return when the representative came to pick it up, which I never did.

I filed a complaint against this and I was told again that someone will come to pick it up. This has repeated more than 5 times. Noone comes to pick it up and I always get a notification that the return is cancelled by my side.

I have complained more than 5 times and I always get a promise from them that someone will come to pick it up for sure. But noone comes and I am stuck here waiting for pick up.

Please resolve my complaint asap.

I have purchased the products on Amazon but didnot be able to post reviews on the amazon and it's not been live as i have purchased 4 products and also called executive 20 days but everyone is saying to resolve in next 48 hrs still no reply and given false promises to get the payment and return the products which is so disappointed to hear it and after when I called they told me there is nothing that they can do please help me

In the invoice details receiver contact no. Not mention.
I was book an article on 07 May 2022 but today is 26 May 2022. 20 days completed but my order was not deliver to our well/properly mention address. Our Address was mention as per Aadhaar card & verified address. You always provide me promise date 17 may 2022 then 22 May 2022 then 24 May 2022 but order was not deliver.
So,
I want to say that Amazon please boycott this seller or panelty charges from them & provide me written paper that you have taken strictly action on it. Otherwise you provide me panelty charges for me for delay to deliver this order.
Thank you

May full transaction Statment

I purchased shoes from Amazon but I raised return request since it was like used product.
They pick the shoes from my home on 13th May 2022 but not refunded the amount till today. Than I called them on phone and found that they are saying that I return the wrong shoes so they are not returning my money back.

I order oneplus buds z2 price is 4999/- on 4 may 2022 and the order id is[protected].
I receive wrong model z1 then i request to return it and the delivery boy checkout and receive the item or gone. After long time when i not receive my refund then i talk to customers executive officer they say i return wrong item that's why they can't send me my refund. So i want to explain you when i receive wrong item thats why i return too.They can't refund me or never resend my receive wrong item product. So now i have no refund or product please help me.
My contact number is [protected]
Gmail id is [protected]@gmail.com

Date of Incident - 21st april

Client number -[protected]

1st Ticket number from amazon given on "85936" Which was given on 27th april

2nd Ticket Number D45322271 Given on 10th of may from escalation desk stating they will be refunding me back

Called to amazon customer care to claim the warranty cliam they told us they will sending us the techincian to resolve the issue after sevral follow ups after 23 rd attempts in last call conversion they told us stating that they will be refunding or replacing now they are telling again we cant refund or replace

Amazon is not picking up my item which I'm very dissatisfied with and is cancelling the scheduled pick up and refusing refund.
I do not want this chair even after spending around 14k inr it's very uncomfortable and is hard material. Please look in to this

Dear Sir
My mobile no [protected]
my order no[protected]
yesterday i am purched amazon fresh items. today morning deceived but
i am not got my order but status is delivered. please solve my problem at the earliest.

I paid amazon pay icici credit card bill Rs.10000/- on 14 may 2022 through UBI net banking Bill payment VIA www.amazon.in after enter OTP payment failed but money debited from my ubi account, still now money not refunded to my account yet, so please kindly solve this issue..

Transaction Details:

Beneficiary Nickname:IBIBO WEB PVT LTD

Beneficiary Account number:[protected]

Amount:INR 10, 000.00

Transaction Date (dd/MM/yyyy):14/05/2022

Reference ID:[protected]

UTR Number:S7873279

Amazon ORDER #[protected]

IBIBO WEB PVT LTD

I have order purchasd[protected] apple airpods pro in Amazon.in airpod delivery[protected] cash on deliverd to courier man 5.22 pm ...and I make a vedio unboxing but unfortunately open the courier box and I give a fake airpod I am verified apple airpod but showroom was saying a fake product and do not give a warranty and garranty I am contact a amazon costmer care but costmer care do not solve my problem plz help cosumer form..
Contact number [protected]
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