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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 99

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L
Loganath
Apr 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Electric juicer

I returned my juicer on 25 March but they didn't refund my money...
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S
srimans
from Chennai, Tamil Nadu
Apr 6, 2022
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Amazon prime service not provided

I was amazon india prime member. I came to USA on 16.11.2022 and renewed my membership for 3 months by paying the membership fee. I ordered a ear phone set for my new i-paid by paying the required sum, for delivery to my current address in USA. Meanwhile amazon india cancelled my membership.
There was no reason given. I have not received the refund of the payments made to them. I paid in total Rs 3014.99. Amazon india refunded a small...
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Dear Sir / Madam,

I am writing to you to raise an issue about: Computers & Consumer Electronics

The issue that I have experienced was: I have ordered a mobile phone but they sent different item and it was HDD,

Original order id[protected]

After received different item same time issue reported in Amazon customer care they filed investigation, after 4day completed investigation...
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D
dushyants2001
from Churhat, Madhya Pradesh
Apr 5, 2022
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Dispute

Address:VILL POST BADKHARA

On April 1st, I was refunded 949 rupees by Amazon, but so far I have not received the amount.
Transaction I'd - 2CIVP3TPLG1SKTSQ...
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K
Kavyashri Gogoi
Apr 4, 2022
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Refund issue from Amazon India and SBI bank

I ordered and paid Rs 706 for a pooja ghar (order ID:[protected]) on 23/03/2022 at 11:31 PM on Amazon website. However, I cancelled the order on 24/03/2022 because I found a better alternative product. But, the amount was not refunded/credited to my account till date. On calling the customer support of amazon team, they provided a reference number 74332742084208357885978 and told that amount is processed from their end and is pending...
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Kavyashri Gogoi
Apr 4, 2022
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Refund issue from Amazon India

I ordered and paid Rs 706 for a pooja ghar (order ID:[protected]) on 23/03/2022 at 11:31 PM on Amazon website. However, I cancelled the order on 24/03/2022 because I found a better alternative product. But, the amount was not refunded/credited to my account till date. On calling the customer support of amazon team, they provided a reference number 74332742084208357885978 and told that amount is processed from their end and is pending...
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I wanted to buy a phone on Amazon under their exchange offer. I had submitted all details and conditions of the phone as per their format. But Amazon rejected the product for Exchange. I paid the difference and purchased the phone but this phone was a defective piece. And maybe the model itself has issues. There were issues with regard to call quality and software performance. Now, I try to return the phone under Amazon's policy. Their agents...
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durga12343
from Hyderabad, Andhra Pradesh
Apr 4, 2022
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Ordered mobile phone but I received power bank

Address:Amazon India . Link - www.amazon.in

I ordered Redmi note 10S mobile phone . They delayed the delivery for 4 days because the package is sent to different hub. . When they delivered it, i received power bank...
Order I'd[protected]
Amount - 12, 999Rs ..
I paid { POD } Rs13000 to delivery boy ...
Sold By : Darshita Mobiles Via Amazon India
I tried contacting Amazon, they declined the replacement and also refund . They ended the...
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S
Shahidcbi
Apr 4, 2022
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Non delivery of ordered items

Date of incident 30.3.2022
Order No.[protected]

We had ordered for two printers but received only one. Advice enclosed with the consignment is for 2 printers....
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Satyam9599
Apr 3, 2022
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My refund is not reflected in my bank account.

My refund is not reflected in my bank account. They told that they have issued my refund on 24th Feb in my wrong bank account because that account is close.But they have also reference number. Reference number is :[protected] And my refund amount will be Rs 6290....
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Address:Zee Footwears Pvt Ltd, Zee Footwears Pvt Ltd., C-10,Dev Bhoomi Industrial Estate-Bantakhedi, Iqbalpur Puhana Road,Roorkee-247668, Haridwar(Uttrakhand

I had purchased the product on 27.02.2022 for Rs.379/-as per the invoice using my debit card.
The product was not delivered at the doorstep, and the delivery boy was calling me at another location. No further attempt was made to deliver the product and the product was return back by the delivery boy.

I have not received my refund of Rs.379/- till date.
Requesting you to please initiate my refund as soon as possible.br...
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A
aprilpallavi20
Apr 3, 2022
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Products sent by sellers without price tags

When will Amazon India start to keep a check on its sellers who are parcelling their items without price tags?
When the customer wants to return the product, the pick-up guys deny because of the missing price tags.
The problem don't get resolve even after calling customer care.
In the end, customers are compelled to keep the wrong product.
Amazon India Customer care service is getting poorer day by day.
I...
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M
Muzaffar Patel
Apr 2, 2022
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Product no delivery

Address:Karjan vadodra

Product not delivered
Courier partner ne khud reject kar diya
Amazon Courier service karjan vadodra
Gujarat...
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P
Psonpya
Apr 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount issue

Worst service everytime I place order I face issue last time I had order cod 3200 I paid and when I returned they said it will be refunded to my account then I see it's sent to Amazon pay balance if I ask they said we can't help I had no option I had to spend it in Amazon app itself now today again I placed order I had to pay 689 I paid again while sending money to someone by mistake I sent to Amazon I'm calling them so many times no help...
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R
rishuchaujar
Apr 1, 2022
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Regarding Refund and compensation

I purchased two shoes from Amazon India costing Rs. 3776 ... Thereafter I raised a return for the same due to smaller size and got the msg that it would be picked up on March 25... and once the item is picked, only then the refund would be issued...No one came for the pick up... I raised another query on the same day to their customer care and he mailed that it would be picked on March 31 but again nobody turned up... They are holding the...
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T
tvssrihari
Apr 1, 2022
Apr 1, 2022
This thread was updated on Apr 1, 2022
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Refund Rs 266 not received to my SBI debit card from Amazon.in

Amazon customer is telling they processed refund of Rs.266 on 24march2022 but still not received to my SBI account
They gave a number - ONUS20220326
Bank customer service is telling to go to home branch.

Do the needful by sending the money to my account...
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M
meenu14
from Margao, Goa
Mar 31, 2022
Apr 6, 2022
This thread was updated on Apr 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Out for delivery lock

My parcel having tracking id[protected] was ordered on amazon and was supposed to be delivered by ecom express. once the parcel had arrived the shipping address after which the parcel is being tagged with OUT FOR DELIVERY LOCK by amazon. 24th march i have called amazon and they have removed this lock. to reassure i have contacted ecom express on the same date and being informed that the parcel will be delivered in 24 to 48 hours. today i.e....
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Dr Siddhi Rane
Mar 31, 2022
Apr 6, 2022
This thread was updated on Apr 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for Canceled Order

Address:Andheri Mumbai

On 15 March 22, I ordered a MI phone from Amazon and paid by my SBI Debit card. The order was not delivered stating damage to phone in transit/incorrect delivery address, and i cancelled the order on 20th March. After which the refund of Rs 19987 was to be done to my SBI account. It has been 10 days and there is not update. Amazon says that the refund is processed but SBI states there is no such refund in process for my Account. I have seen...
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K
kuruvellanaveen
from Hyderabad, Telangana
Mar 31, 2022
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Duped by a seller thru Amazon

Address:Hyderabad

I bought 5 gm gold coin on Amazon, but the seller duped me by shipping some plastic boxes instead of gold coin. I opened the product on camera and even shared that with Amazon, but still Amazon is supporting the seller. I can see from product page itself that the seller duped many customers from customer testimonials, but Amazon isnt accepting that. I am unable to attach the video due to size constraint....
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durga12343
from Hyderabad, Andhra Pradesh
Mar 31, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
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Wrong product received instead of mobile received power bank

Address:Hyderabad
Website:www.amazon.in

I ordered redmi note 10s but recieved power bank .. Delivery date is 28 but Amazon sent parcel to different delivery hub . After 3 days of calling customer care. They finally delivered it today on 30 . But the product is different ......
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