Amazon India Complaints & Reviews

I already returned the product and complaint 3 times... Still no response... No refund till now it's more than 2weeks

I had ordered a water heater on amazon & got it delivered on 22nd of April, since I did not get any electrician to install this, I had to wait till the 3rd of may to get this installed, but when the technician came to install it he checked for the heater and told that the heater is not taking in any electricity and its a defective product.

I had contact amazon & they stated that they will not be able to refund/replace the product since I did not adhere to their 10 day return policy, & told me to contact Compton service care, which is not even responding to my service request.

Since i have got the product from amazon i am raising a complaint against them.

Attaching the service request message below.
Your Service request No. [protected]/01 has been cancelled. In case you have not initiated the same, you may call on [protected] -Crompton

I have attached the product also which is really bad and the screenshot of there information also, let me know should i take guys to the court to settle this issue & even put a customer cheating case on this.

Order id[protected]
My order Successfully pick up by Courier and it reached at fulfillment center or warehouse. but still no refund provide by Amazon. First I had to wait 4 days for pickup and now I have to waiting for refund. I m very frustrate. please provide refund as soon as possible.

I have bought a Avaya IX CU360 Video Collaboration (Order Id- 402-[protected]) from amazon India and the delivery date was set for 12 May 2022 between 10 AM to 6 PM. But the product was not delivered on that day.Even the tracking status was not updated, I contacted the customer service, But they have no clear information regarding the delay & they asked me to wait between 13 May to 18 May. Amazon application show me the different status and after contact to the customer service still it has not updated.. I have attached a screenshot for your reference.

I ordered an weighing machine from amazon and I received it on 13 march but its size was too small so i returned it to amazon on 22 march 2022 they said that the refund will be processed in 3-5 business days according to them my amount(of INR Rs 899.00) was refunded on 27 March but it has been 1.5 months the amount isn't received in my bank. I have contact my bank more than 5 times they said that no refund is issued in my account.

I recieved empty box and Amazon refuses to refund. Its not my fault the box was empty . Oder id[protected]

I purchased a watch from amazon and its delevery is scheduled on 27th on april bt after paying 1800 for watch when we open the box we find the hair oil. I complain immediately to amezon executive they told me to resolve and next day again they deliver the real watch package and the delivery boy taken payment of watch and i pay it through upi. Then contact executive for my refund on fake product. I attached all details in this email, my 15 day time was wasted they are just confirming my bank account daily no solution they provide... I am very frustrated please solve my problem as soon as possible. I am tired now.

Register number is - [protected] and email id is [protected]@gmail.com and on account name was sadhvi pandey.
I attached my screenshot of call to execute also see how much time i am wasted if not resolved i complain in consumer forum and twitter it alsooo. Don't check my patience.

On 22.04.2022 I have received Antique Electric Floor Fan with Wooden Tripod Stand but upon receiving i noticed that the fan has a missing regulator to control speed. I used the fan for a few days to understand whether or not it will suit me, but later I felt that the fan is not compatible to my preferences. The date for return window closure was on 04.05.2022, however, I applied for a return on 01.05.2022. The return pickup was scheduled...

We placed an order for a Electric blender. The image and description given in the site is totally different with the delivered product. we do not understand why customer is misleaded by giving fake description and images . This is causing waste of valid time of the customer. This has been repeatedly happening many number of times with other products as regard with description, brand and images are entirely different what we received . we are contacted customer care and they answered to return it. They just don't bother about the time and space of the customer. please justify.

I ordered 2 Wing Chairs from Amazon. The chairs were defective. Upon contacting seller for return and refund, Seller stopped responding.
Now upon contacting Amazon, Amazon is unable to take action or issue me the refund. I have spend 46000 rs on the chairs, and now its just of money. Moreover Calling and complaining to Amazon India Customer care, no one bothered to solve my issue. It has sucked both my precious time and Energy. Hence reaching out to consumer forum.

I purchased a Redmi Note 11T 5G from Amazon but it is bend on one side & internet service is not working in the mobile.
I want to return/replace my mobile form amazon

I am Amandeep and live in Jalandhar punjab I was looking for job thus i contacted by a person unknown to me through whatsapp chat bearing number [protected] and [protected] that he provide me some task based job thus i invested at around 250000 to them through online mode thus now i am unable to get refund thus i request you to investigate into the matter and kindly arrest the culprict that they provided me two links in the name of mall68.com and mall299.com that curentlly i am unable to withdraw my hard earned money that Two person name was EVE and second name was AUSTIN CRAWFORD They gave me 6 tasks but day by day the task based job become tough to me and i was unable to complete that one too

1. I ordered Panasonic Juicer mixer and paid rs8500
2. On 29th April when Myself and my wife was away I got call from agent that he has come with product and asked for OTP
3. That time my 84 years father was there.
4. After getting OTP he gave a package and left
5. When we returned and opened we found one beach cloth
6. I asked for return mentioning this
7. Agent came and said he cannot take this
8. But in amazon it was mentioned customer refuses return and its lie
9. Every day I am writing my complaint as review but no response from amazon customer service.
Please help

I have purchased the Haier 570L (HRF - 622SS) Refrigerator (order id[protected]) from Amazon India.
I have received the damaged product having dents on the product (photos attached).
The amazon delivery guys refused and told me they are incapable of opening the product box and telling me that a Brand technician will come and open the box, technician will take care.
The Brand Technician confirmed that the product is damaged (Job card attached).
Even though after providing the Brand Technician Job card, Amazon people are refusing to replace the product.
This is not fair business.
Please replace my product.

Could some one here help me to get my product replacement.

Regards,
Mahesh Babu
[protected]

I had ordered note 11 pro+ on 8th May 2022 which was a 1 day delivery. On 9th they do a out for delivery then it is not delivered. They say if you are a prime customer so what I need thr phone as I have to login for my office account I am the sole earner of my house and now they rescheduled the delivery to 12th may when the delivery was already out for delivery and I am on unplanned leave so will the Amazon pay my per day pay of my salary due to their incapability. I request consumer forum to take action on it and tell Amazon to resolve my problem as they are going fraud with the customers the order is prepaid.
order ID[protected]

I have purchased a voltage stabilizer from Amazon on 27-July-2021 for my new Hitachi 1.5 tone ac.
When AC got installed with the stabilizer it stopped working within 2 days.
I thought the Problem is with AC but when technician checked there was no Problem with AC
Problem was with the stabilizer because the display is showing the incorrect voltage so stabilizer damaged the PCB of the ac by providing the bad electricity.
3-4 times my AC got checked by Hitachi technicians Then I raised a complaint in Microtek after one-two months but AC didn't work not the Stabilizer.
This year i again started the Process with a refreshing mindset and Purchased new Voltas ac for the same place and sold the Hitachi ac.
But Stabilizer started same Problem with the Voltas ac as well. Today on 10-May-2022 I checked my Voltas ac by service center but they said Stabilizer is not sending the
required voltage to the AC and not working its totally in non working stage.
I am facing this Problem again and again and i cant change my AC every time. I need my Refund for the Piece and i am willing to return the Product.
Please Help here.

I have placed return request for order Id[protected] but the return pickup is rescheduled and cancelled again and again. So I am not getting my refund.

I have ordered 4 products with different patterns from the same seller. But received only 1 product and when I checked my amazon account it says that all the four products are delivered.

I have called the customer service as soon as I realized it(within 5 to 10 min after I received the package)

Customer service calls:

Call 1: Contacted and raised issue, the support opened an investigation and asked me to call customer service after 3 or 4 days. They said once investigation is done i would receive either refund or replacement for the missing product.

Call 2: I have called the customer service in 4th day and asked to check the status of the investigation. They told me that investigation is done and the update is that they can't provide me any solution.

They have done an investigation that didn't seek out the truth. I asked them over and over to look further because I have received 1 instead of pieces. After so much of asking, they transferred my call to their supervisor who sings the same song and has no interest in resolving the issue. And she hung up my call, while I'm still talking.

Call 3: Hoping I would be connected to the better support team, I brought up my concern. They read word by word same lines and no interest in resolving. They say they can't do anything, it's not their responsibility.

After asking few more times, they tell me that they don't have existing solutions that would work for me in such situations, so I drop the concern.

I told them, they may not have an established solution cause they may not have faced such situations, so I asked them to look for the solution, look deep into the investigation. They refused.

I have ordered two digital watches of two different colours. But unfortunately I have received only one watch though the packaging was not done properly.
And the other box was empty.

Sir/Madam,
Sub: Refund for Order Id:[protected]
I placed an order for two pairs o[censored]rjo sandals, size 10, costing Rs. 709/- each, with Amazon India on 07th april22, POD( pay on delivery).
When I received the order one of the item was size 9, so l immediately asked for a return of the undersized item. But the delivery guy failed to pick up the item on the given date, so I called up customer service demanding that the item be taken back and issue me the refund to my bank account (I have two atm cards registered with Amazon). Finally, the item was picked up on 16th April and approved (email by Sakshi, customer service).
Now, more than half a month and numerous calls to customer service my refund of rs 709/- is held up by Amazon India without giving me any valid reason.
Approaching the consumer court was my last and only option, therefore, I beg you to kindly look into my greviance.
Thanking you,
Rui Jorge