Claimed

Amazon India Complaints & Reviews

1
Last updated May 12, 2024
Complaints 19939
Resolved
1460
Unresolved
18479
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 104

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vinod Sampath Kumar
from Anand, Gujarat
Mar 14, 2022
Report
Copy

Spin and win - Scam

Address:[email protected]

I wasted my timein spin and win, it’s a scam. It was not working. They just want me spend time in their app....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashfaquehusain
from Jodhpur, Rajasthan
Mar 13, 2022
Report
Copy

Not getting the refund for thing I returned them

Address:Dechoo, Jodhpur (342314)
Website:Amazon India

Order ID:
[protected]

Respected Sir/Madam,
I ordered a Slim pant from Amazon's site named Parx Men's Slim Pant whose price was 1119/- and it was delivered to me successfully. But after it delivered to me I found that it has cloth of very poor quality and that's why I decided to return it. Pickup Boy came to me and picked up the package. After 9 to 10 days I waited for the response from...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prashant surya
Mar 13, 2022
Report
Copy

IMEI Not matching with device

Recently i purchased online Realme narzo 50i from amezon india the order details are
Ordered on 26 November 2021 Order#[protected]
The Device IMEI number is not matching with the Device
i request to replace the device...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mrjarvis46
Mar 13, 2022
Report
Copy

Refund initiated but not received in bank account

I have ordered a product from Amazon and returned it back . I paid using my bank account, but and the refund is initiated but not yet received to my account, here is the reference number for the transaction[protected] ....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I ordered a laptop table order number[protected] dated 4 march 2022 from Amazon India. when I opened it i found it complete broken. I ordered a return and refund of amount paid in the customer care for four consecutive days & they sent a person twice to take the return but he refused to take it saying that the product being returned is completely different from the picture in the app and threw the package containing product on the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:No 26/1, World Trade Centre 8th Floor, Brigade Gateway Bengaluru, 560055 India

I have received damaged product / sofas as well as the sofas I have received were of very cheap quality compared to what was shown/listed on Amazon.in.
Despite of my repeated communication, the seller is not willing to take the return pick-up and processing my refund. I have raised a-to-z claim also in Amazon twice. Those got cancelled due system error/issue without any fault at my end (as informed by the Amazon team).
I tried...
+2 photos
+1 videos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
The product (laptop table) that was delivered was found broken in to pieces on opening the parcel...When delivery agent was asked to take it back he refused and asked to contact amazon...For four days i was talking to their team of customer care executives and each passing on the blame to previous person that on system they have not entered the return request correctly and now we have done and there will be mo problem in picking up the damaged...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajesh_k1975
Mar 12, 2022
Report
Copy

REfunding - multiple return pickup failed

ORDER #[protected]
ORDER #[protected]

when we got these items, price tag was missing. which informed to the customer care people also

when we exechagned and got the new items ..that time also price tag was not found..

we we called customer care they all the time lied " if this return pickup failed we will intiate advance refund " .. but not happend

i have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitinkumar9911
from Delhi, Delhi
Mar 12, 2022
Mar 13, 2022
This thread was updated on Mar 13, 2022
Report
Copy

Defective or different products delivered

Account name:- NK rajput.
Order name:- Mayank Kumar
Order Id:[protected]
Order date:- 27/2/22
Order name:-Grin Health SitRight Pro Lumbar Support Pillow - Pure Memory Foam Backrest Cushion for Office Chair, Car &
Back Pain Relief, Grey.
I ordered this at (rs.1890) but I received defferent product (black colour) and bad condition. it's totally waist because my car seat is grey i don't use...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankitsethi09
from Jaipur, Rajasthan
Mar 11, 2022
Report
Copy

Product is not as per order history

Address:India

I have bought a saree from amazon but when it is delivered to me it was absolutely different and poor quality. I have placed a return request but delivery boy denied to take product back.
Order ID[protected]

contact no-91-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashfaque3999
from Jodhpur, Rajasthan
Mar 11, 2022
Report
Copy

Not giving refund for the thing I have returned.

Address:Dechu, Jodhpur (342314)
Website:Amazon India

Respected Sir/Madam,
I ordered a Slim pant from Amazon's site named Parx Men's Slim Pant whose price was 1119/- and it was delivered to me successfully. But after it delivered to me I found that it has cloth of very poor quality and that's why I decided to return it. Pickup Boy came to me and picked up the package. After 9 to 10 days I waited for the response from Amazon regarding my refund for slim pant. Amazon customer executive...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Santoshbm
from Mumbai, Maharashtra
Mar 11, 2022
Report
Copy

Cancellation request for non shipped order not getting accepted

I am unable to cancel below order since delivery timelines is 31 March 2022.
Your Amazon service portal is not helping me do cancellation, neither your Amazon CHAT service is helping me since it is only giving me options about delivered book but no options provided for Cancellation/pending delivery items.
Shipment is still not done for below order & hence I should be able to cancel the order, but I M not able to do thru Amazon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhisah_01
Mar 11, 2022
Report
Copy

Misleading the customers

I bought the iPhone 12 few days ago and while I was buying, the seller was showing the MRP 79900, but when I received the product the MRP was 65900 which is a clear case of misleading the customers....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dimpal Maharthiie
Mar 11, 2022
Report
Copy

Missing watches

Address:delhi

This is regarding the watches (CASIO) which I ordered on 6 march 2022 . I have received only the watch boxes without the watches I have spent RS 13290 on 2 watches which wasn't t delivered to me and after following it up with the customer care department they said they cant help me in my matter Amazon is such a big company and this is the kind of service you provide to your customers I have purchased that watch from my first salary which...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zeeshanbari
from Navi Mumbai, Maharashtra
Mar 11, 2022
Report
Copy

Order or refunds not received 406-5175973-7117931, 406-3117218-9105129 and 406-3101073-6734750

Hi,

I haven't received three of my orders of a total value of around 90k not have I received the refund and it has been 1 months now. I have been in touch with the customer care team regularly for the refund but the have denied my claim and they have not suggested any solution for my refund. I have also escalated this to @amazonhelp twitter Handel who also are not processing my refund request.

I request you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
trived raj
Mar 10, 2022
Report
Copy

Amazon pay balance deducted with out my permission

Address:Hyderabad

Without my permission or my authentication or my knowledge, my Amazon pay balance deducted against Airtel dth recharge ( i don't have any dth connection).
I raised complaint about this to Amazon, but they are not responding properly or not giving correct solution. They don't know from which device it deducted & for whom account it transferred. Finally no proper response....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nisha Thirani
from Bikaner, Rajasthan
Mar 10, 2022
Report
Copy

Refund not received for various orders

The refund for the following orders has not been credited to my bank account. When I talked to Amazon customer care they said that it has been processed from their side and it's stuck from bank's end so contact to your bank. But when I contacted to my bank I found out that the amount has not been processed and it has been stuck because of Amazon only. I was expecting this refund on 2th or March but didn't get it. And from there onwards I...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shankarajay
from Gurugram, Haryana
Mar 10, 2022
Report
Copy

Unethical Behaviour by Pickup Person

Website:amazon.in

I was returning a product from Amazon. Amazon had said they will pick up the product the next day. The person from Amazon came to pick it up.
As I was taking a nap, it took me about 4 minutes to bring the package down. At that point the person refused to take my package.

A few moments later his van was in front of neighbour's house. When I asked him again to take the package back, he refused to take it again.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumit10garg
from Thanesar, Haryana
Mar 9, 2022
Report
Copy

Non delivery of orders- ORDER # 406-2748772-9413108, ORDER # 406-1278679-6899547

I have ordered the toys from amazon and they are showing deliver but till date i have not received any of the items

ORDER #[protected]
ORDER #[protected]

Sumit Garg
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shyamala Santhanam
Mar 9, 2022
Report
Copy

Defective item not replaced

I have ordered a Samsung M12 mobile on Feb 12 2022 and received the same on 14 Feb. But the item is found defective and initiated replacement for the same. It has been 25 days and no person has reached for collection of defective item. But status says representative approached and we are unable to meet them. Order details are attached for reference.
We have made almost 50 calls and chats with amazon customer service and still no change.br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy