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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 97

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D
Dsm111
from Vadodara, Gujarat
Apr 13, 2022
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Samsung 1.5 ton split ac

Sir/mam,
Tracking ID[protected] I ordered a Samsung split ac from Amazon india on 4 April 2022 which delhivery was 12 April 2022 but the delhivery delayed 3 days I can't found my package and no response from company....
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K
Kumar 619
from Mumbai, Maharashtra
Apr 13, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
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Shure Beta58A Microphone/ Complaint about not responding to the calls wrong time update by delivery agent..not lifting the calls

Address:2-2-312 kummarawadi Amberpet

I have ordered Shure Beta58A Microphone on Amazon on 8th April 2022..And delivery date shown is Wednesday 13th 2022.. Without Any update or Any message of order delivery agent came on 12th evening 8:34pm..i said i didn't even got any message suddenly u came to delivery..i said I'm not in the delivery location..he said i will come tomorrow morning only as i will also get ready for the order to pick up..on wednesday itself i mean today it's...
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A
anjalimanocha321
Apr 12, 2022
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First Time User Fraud

Hi, My name is Anjali manocha and I am a new customer on amazon.Yesterday I got a empty package at home and My account got suspended.I havent received neither one of the product nor the refund.When I tried calling support team, Very rudely they talked.I request you to kindly solve this issue as soon as possible...
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M
Mayur Rajyaguru
Apr 12, 2022
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Refund of Rs. 300 is not credited in my account

Address:Rajkot

I have made payment of Rs. 300 to my society Atulyam Emerald on dtd. 02.04.22 which is failed due to some problem. Now, the same is not credited in my society account or neither revert back in my account after passing of 12 days. So, you are kindly requested to look into the matter and resolve the issue as soon as possible. Thank you very much......
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PRAPHULL CHNADRA SHARMA
Apr 12, 2022
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Regarding hold My Account & My Refund

Address:International School of management Patna

I have bought a new headphone Oneplus Bullets Wireless Z Bass Edition bluetooth in ear earphone with mic (Reverb Red). And I am not able to give you my order id because my account has been closed. You must have registered mobile number of my account +91 [protected]. Ordered from Amazon.in will have to be delivered on 7th March 2022 on Amazon.in. Oneplus Bullets Wireless Z Bass Edition Bluetooth In Ear Earphone with Mic (Bass Blue) Headphone...
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S
satyamsharmakumar
from BEGUSARAI, Bihar
Apr 12, 2022
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Regarding Hold My Account with Reason

Address:Hasanapur ward no-01 Teghra Begusarai Bihar, KACHI MOR NH-28

Sir you help me i just ordered an Apple Watch SE (GPS + Cellular, 44mm) - Space Gray Aluminum Case with Midnight Sport Band - Regular which cost 36, 900 after that amazon put my account on hold. When we tried to contact them, they told us we can't help you, after that they sent me a message from an email whose screen short I sent you, my account was the first order, even after that they held my account and didn't even refund my money
please...
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D
Darpesameer
Apr 12, 2022
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Delivery of wrong product - Crocs

I have ordered crocs slipper(3000 rs) and they sent me Aqualite (300 rs) slipper. When I tried to call customer service, again and again they are saying same thing that seller sent the correct product and I am sending back the counterfit product. And they are not listening to me completely and just hand up the phone. I have called many times to customer care service but they are in seller's favour. They kept my slipper as well as 3000 rs...
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S
subratpraadhansp
Apr 12, 2022
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Movie ticket price

I have booked a ticket for KGF 2 for 15th April through amazon pay for Swati Cineplex (Dolby Atmos): Bhubaneshwar for 5.30AM show. the booking was done on9th April 2022. tghe booking ID -W9HWUFE. The ticket price for Diamond category of the particular theatre was Rs.300 . However when I was checking again the price on 12th April the price is now Rs.200. I think we have been charge more than the actual price. Change in price should take place...
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A
Ajain121
from Delhi, Delhi
Apr 12, 2022
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Regarding wrong product delivered and not issuing refund

I have purchased a curtain from Amazon, I received a different product from what I have ordered, I returned the product I received. Now the company is asking for the product I have ordered originally and has not been received by me. I have returned the product received from their end. Now they are not issuing my refund for the wrong item delivered from their side. The company is at fault and they are harassing me. The amount involved is Rs....
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A
from Noida, Uttar Pradesh
Apr 11, 2022
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Selling Product more then actual MRP

Address:India
Website:www.amazon.in

Just realized that Amazon has been ripping off people and has been running a fraud through their online portal. Few days back (04/04/22) I ordered product from Amazon whose MRP on their site was 499 and after discount I paid 379. On 06/04/22 when I received the product the actual MRP of the product was just 199. As per the consumer law in India no product can be sold above the MRP. I request everybody to be very careful while buying product...
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Binod Behari Naskar
from Kolkata, West Bengal
Apr 11, 2022
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Amazon pay didn't work properly money sending options not working properly

Address:Satgachia

Amazon pay account not working properly money sending options not working properly...
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A
Aakash kanjiya
Apr 11, 2022
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Didn't received the refund and they not helping.

I made a purchase from Amazon on 13 Feb 2022 but the order was not delivered to me. I requested refund and Amazon say they have initiated it on 20 Feb 2022 . I still haven't gotten the money in my account and I did everything what they told me to. Go to bank, file a charge dispute form everything but still nothing. All they provided was refund reference number #[protected]
And nothing else.now they are not even helping....
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Z
Zennnnen
Apr 10, 2022
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Returns on product

I have been trying to return the product from past one week and the request is being canceled. I have tried to return it three times already and there is no update from the Amazon side....
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G
Gul2022
Apr 10, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
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Product pick-up cancelled after item is being collected

I had ordered Cello Multi Kadai and returned it. I got the message from amazon for pick-up date and i handed it over to the person who came for pick up after confirming it. After sometime the update showed that the pick-up was cancelled. I have been calling the customer service and they say that they cant track the details because of which i havn't got my refund yet. It's been a month now. I contacted the escalation team. They refused to...
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K
KritiTauro
Apr 9, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order cancelled but still delivered and I'm being told I won't get a refund

I placed an order like any order time on Amazon and then realized I did not want the product anymore. Order was yet to be dispatched, and was successfully cancelled via Amazon App.
However, order was still delivered and left with the Security guard, no phone call, no OTP.
On trying to contact cust care for returns, I am being told that the order is not returnable and that I should have rejected the delivery.
This is outright...
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A
amittaj147
from Delhi, Delhi
Apr 9, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
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Not received my refund after returned the item

I ordered Bata men amaze grey shoes[protected]amounting Rs. 479/- on 9 March 2022 (order id). I received wrong product from Amazon and i returned the same to Amazon on 15 march 2022. Now after receiving the product, Amazon is refusing to return my money. Amazon is saying correct product was delivered. If correct product was delivered then why did Amazon get it returned with reason 'wrong product received'. I called Amazon many times but they...
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P
PennyK
Apr 9, 2022
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Not delivering orders and refund issue

Hi,

The company has not delivered many orders. We have been chasing and they get returned from the final delivery station.

They don't go out for delivery and then we have to ask for refund and place new orders which again don't arrive. This is very time consuming and stressful for a consumer.

Each time they say you will receive the order when I call them or chat. These are false promises. If...
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B
BIKASH RANJAN DASH
Apr 9, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
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Product status is delivered but not received

I have order zebronic keyboard from amazon 7 th April and in 9th april 10.22 pm status is shown order is delivered.But i didnot received.Called amazon agent and the agent is blocking my number..Busy...
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A
Aditya Jha 1902
from Delhi, Delhi
Apr 8, 2022
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Lg ac 1.5 ton order not received

Address:INDIA

Hi

I have ordered an LG ac inverter on 26th March 2022. It was supposed to be delivered on 2nd April but I have not received any update regarding my order yet from blue dart or from your side regarding my order and whenever I have tried reaching you guys you just say sorry for the inconveniences we will escalate your query and you will recieve an update in 48 hours but I have not received any update. Now, it's my sister's...
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F
FrostSoul7755
from Thane, Maharashtra
Apr 8, 2022
Apr 20, 2022
This thread was updated on Apr 20, 2022
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Amazon sides with Sellers running scams now .

Recently sellers have been posting items with false description and even going so far as to provide customers with defective items and use multiple alternate accounts to market said scam based defective items, When I approached Amazon to help stop them or compensate me for the time and money, a mountain of excuses and vague replies were given before even the ECR department that handles the corruption related problems and Amazon took sides...
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