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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 119

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S
Sunil Rawtani
from Ahmedabad, Gujarat
Apr 8, 2022
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Order id[protected]

We had placed an order for Solimo Medusa Engineered Wood Wardrobe (order number[protected] which was delivered on 31st March, 2022 (Thursday) and assemble order id was[protected] which was scheduled on 1st April, 2022.

It has been a week chasing amazon team over phone calls and email (even marking top management) and there is no resolution. We are getting rescheduling notifications and messages everyday with date of 3rd April, 2022 even when the date has already passed. We have spent more than 20 hours calling customer support and there is nothing but false commitments.
Amazon India customer support has been notified about the posted complaint.
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    M
    Mohan Raaj
    from Chennai, Tamil Nadu
    Apr 8, 2022
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    Address: https://www.amazon.in/

    Name : MOHANRAJ P
    MOBILE [protected]
    Order Details
    Ordered on 27 March 2022 Order#[protected]
    I am sending return request on 31st March'22 but till now no one person not collect my product and not received my amount why?
    please solve my problem at the earliest
    Amazon India customer support has been notified about the posted complaint.
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      A
      Aishwarya Priyadarshi
      from Patna, Bihar
      Apr 8, 2022
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      Thus was a prepaid order whuch i cancelled and havent received my refund
      Amazon India customer support has been notified about the posted complaint.
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        S
        Sourajit Sadhukhan
        from Kolkata, West Bengal
        Apr 8, 2022
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        Dispute for Refund

        Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.
        Website: www.amazon.in

        I placed an order on amazon (Payment was done via UCO Bank debit card) which was later returned by me. I am to receive a refund from amazon.com. In this matter, they said refund is processed by amazon but the same is not reflected in the statement of bank account. The customer care advised me to raise a dispute for chargeback. Amazon Billing department has confirmed that they issued a refund to my Bank account for Rs. 550.00 on Thursday 31...
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        A
        ajay2022
        from Jaipur, Rajasthan
        Apr 8, 2022
        Jul 24, 2025
        This thread was updated on Jul 24, 2025
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        Return pick up verification failed

        ORDER #[protected]
        Return Pickup Tracking ID:
        [protected]
        return pick-up was scheduled for: Wednesday, 6 Apr, 2022, 07:00 - 19:00 Tthe carrier for this pick-up did not contacted me & updated the status as return pick up verification failed . Please arrange ti reschedule for return pickup & refund my money....
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        H
        Harsh2727
        Apr 8, 2022
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        I have an ordered an product order no: :[protected] from the Amazon india on daye 23 march 2022 and return the product as the performance is not as expected but the my issue is that they are not refunding my amount that is 1698 rs i called more than 10 times in Amazon consumer service they are only extending the date and say we raise ticket call after 5 days today also they extend more 5 days they are not solving my problem as i am a student i have a cash problems and they are doing formalities and all.
        I request you to solve my problem as soon as possible
        Amazon India customer support has been notified about the posted complaint.
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          W
          webithet
          Apr 8, 2022
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          I ordered a laptop using the app on the 6th and was promised delivery by 9 pm on the 7th. It did not happen. Amazon apologised in a message attached to this order and requested me to wait till Monday.
          I was willing to - until I saw the reason that has now been appended to the order. Apparently delivery could not be made because of the unavailability of the OTP.
          This is simply false. No agent came to my home, much less asked me for the OTP.
          It is disgraceful that Amazon feels the need to lie their way out of a failure to make good on their commitment
          Amazon India customer support has been notified about the posted complaint.
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            M
            mantra sivakumar
            Apr 7, 2022
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            Address: Amazon Merchant CS Center, Started on Oct 30, 2011 Three E-Com Centre, Block 22 Harbor Drive Cor. Bay Shore, Mall of Asia Complex CBP-1A 1300, Pasay
            Website: amzddvs.com/h5/#/pages/register/register?pcode=3ew9w

            I have been searching for online job in Google. While searching I came to know about a job, it says that it is a data entry job and you can earn about 50-5000rs online. By clicking that link it redirected to whatsapp and an automated message was sent to the number +63 [protected] and she says that she is Janelle from customer assistance, Amazon. She asked for my Name, Age, City and Job details, after sending that she said your job is to help the merchants boost the reputation and sales of the company by completing the task and you will received a commission as a reward. If you are willing to try I will send you the link and register an account. She said to register in the below website to earn money.
            http://amzddvs.com/h5/#/pages/register/register?pcode=3ew9w
            I have registered and she asked for the registered mobile number and told me to start the task. They gave me task of order amount 300rs, they already gave bonus amount of 100 in my account, they asked me to save the task you need to pay the order remaining amount 200rs, after completing this task you will get 330rs in return and you can withdraw your amount. I completed the task next day i.e, Apr 05, 2022 and done withdrawal, but my withdrawal is in processing state, I asked her why they said you need to complete another task to withdraw, the amount of that task is 880rs, they said that you can use your money in the account, so I use that and paid 550rs after completing the second task too I can't able to withdraw the money, they said you can withdraw only 330rs now which is the amount of your first task, because after completing this level only you can withdraw the full amount. Level 2 consist of another task and the order amount increased to near 2000, I paid that too but they freezed my money, they said that only if you complete level 3 you can withdraw all your money back, level 3 has 4 tasks of bigger amounts like 10000, 15000 and last task they asked to pay 50000. Since without trusting them I questioned them and the customer assistance made me talk to Finance officer named Alia and her contact is +63 [protected], I asked why should I need to perform these tasks, she asked that to withdraw your money you should finish level 3, so i trusted them and completed the tasks. After completing the tasks my website account has money total of 3, 96, 156 rupees. They asked to pay the security deposit of 52, 500rs to withdraw the money. When I enquired about the reason they said that this is the security deposit amount you need to pay to Amazon, finance officer from Brazil contacted me and she said the same. I paid that too trusting them today morning. I have invested all my family savings in this and I trusted that I can get my money back. After paying the security deposit, they asked to process withdrawal I done that for amount 3, 95, 000 rupees but it failed again, now, they are saying that they processed my withdrawal and you need to pay Rs. 71, 100 as GST which 18% of your withdrawal amount which is charged by your Indian government. I questioned them and asked who is their head, Alia made a conference call to her head she told that it is GST and it is charged by your government. The head name is Diane. On this whole process I have asked them to give atleast the money I deposited in the start itself, they refused and told that you can withdraw only after doing all those tasks, security amount. Now they freezed my account and saying that they have explained me clearly and they will unfreeze my account only after paying the GST of 71, 100 rupees, I told them to deduct all those money they need including commissions and asked for atleast the money I deposited, but they are saying that if you need your money you should pay this amount and withdraw it. If this is a process then they should have explained about these things on the start itself, whenever I questioned them they sent me screenshots of successful withdrawal of other clients. How can I trust them again and pay that GST?
            Kindly consider my complaint as soon as possible and ask them to refund the money to my account.
            After questioning them they sent the proof of amount to be paid as GST, which Phillipines National Bank sent to them.
            The mail ID they contacted is [protected]@gmail.com
            Kindly take action for my complaint and ask them to payback atleast the deposit amount in my account asap.
            Amazon India customer support has been notified about the posted complaint.
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              P
              PRAPHULL CHNADRA SHARMA
              Apr 7, 2022
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              Address: International School Of Management, Sarari, Usri Road Khagaul Patna PATNA, BIHAR 801105 India

              I have bought a new headphone Oneplus Bullets Wireless Z Bass Edition bluetooth in ear earphone with mic (Reverb Red). And I am not able to give you my order id because my account has been closed. You must have registered mobile number of my account +91 [protected]. Ordered from Amazon.in will have to be delivered on 7th March 2022 on Amazon.in. Oneplus Bullets Wireless Z Bass Edition Bluetooth In Ear Earphone with Mic (Bass Blue) Headphone packed in plastic packet and when I asked customer care to replace it, he took the headphone which I got, at first he refused After much talk, he took the headphones with him on 21st March 2022, and now when we talk about giving the money back, he says I gave you the real stuff, this is what I want and he has come to me . This is not my item and they say the original item will be delivered until we return the money.
              After that my account has been closed, when I tried to talk to them by mail, they told us that your account will not be opened and they have not returned my money either. You help me sir, he is not taking anything from me.
              If you won't open my account then no problem I request you to refund my money.

              cheating on me, i get the real thing

              Sir, please return my money, I have given you the goods which came from here and it has reached your place.

              please give my money back

              and help me with this
              Amazon India customer support has been notified about the posted complaint.
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                N
                Nivish Mittal
                from Haridwar, Uttarakhand
                Apr 7, 2022
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                Wrong mrp shown during purchase

                Website: AMAZON

                I have ordered an iPhone 12 128gb on 1 April 2022. At the time of order mrp of the iphone was shown as rs 84900, but when I receive the phone on 6april 2022, it's mrp was rs 70900 only. So they have shown wrong mrp of the iphone....
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                A
                Aslam234
                Apr 7, 2022
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                Resolved

                I buy a oneplus nord 2 and return but money is not transfer in my account
                Refund reference no #74056632089208836970526
                Apr 7, 2022
                Complaint marked as Resolved 
                I ordered a phone online from amazon oneplus nord 2. I returned the phone and money has not been credited to my account yet. Money is not showing in my account. I also updated my account.
                Amazon India customer support has been notified about the posted complaint.
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                  A
                  ayushdehru
                  from Fatehabad, Haryana
                  Apr 7, 2022
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                  I recharged my mobile number on 31 March through amazon using upi payment method. The amount of Rs 719 had ben debited. But later my recharge got cancelled and amazon issued refund of Rs 719 on 1 April and the last date of credit was 6 April and amazon gave me refund reference number[protected]. But today is 7th april and i haven't received the money in my bank account, regarding this I talked to both amazon and sbi bank both are saying we cant do anything in this matter.
                  Apr 7, 2022
                  Complaint marked as Resolved 
                  Amazon India customer support has been notified about the posted complaint.
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                    S
                    Shreepada Sahoo
                    from Bengaluru, Karnataka
                    Apr 7, 2022
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                    Address: mUNNEKOLALA

                    Hello I am getting frustation due to Bad elivery guy.
                    He is not picking my call simply in night 11 just giving misscall once. Then putting trying to reach customer.Is he playing with customer.If he is not intrested why Amazon sending my parcel to him.It is the 3rd days and other parcels also same guy not delivering.I think amazon should take appropriate action for frustating Customer.

                    order id:[protected]
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                      K
                      Karthiga .P
                      from salem, Tamil Nadu
                      Apr 7, 2022
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                      Address: 81,fnew trichy branch road, annathanapatty,salem

                      Hello i am working mturk at 2016 .I had earned 100 $ and i diidnt transfered this $ to my account.But one day my account was suspended .Then i will sent the massage to your team but no use .So please kindly help to me to earned my earnings
                      Amazon India customer support has been notified about the posted complaint.
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                        J
                        jitendra dehariya
                        Apr 6, 2022
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                        Resolved

                        I placed an order of product but the canceled it due to some reason. I added my Amazon pay balance and UPI amount. After the cancelation I received the Amazon pay balance amount but didn't received the UPI amount. Please refund the remaining amount to the bank account as soon as possible.
                        Apr 7, 2022
                        Complaint marked as Resolved 
                        The refund of the canceled order is done by Amazon india
                        Amazon India customer support has been notified about the posted complaint.
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                          Avi gg
                          from Delhi, Delhi
                          Apr 6, 2022
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                          Not refunding the money for long stuck product for pick up even after giving the word.
                          Your Amazon.in Order [#][protected]
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                            R
                            rajahaji
                            from Kanchipuram, Tamil Nadu
                            Apr 6, 2022
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                            I have ordered a Mosquito Bat from Amazon. it is not delivered to me (Till Date) but in their app, it's displayed as Delivered. Many times complained but no response
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                              rajahaji
                              from Kanchipuram, Tamil Nadu
                              Apr 6, 2022
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                              I have bought a mobile from Amazon India, In the box, Charger is missing hence they return picked the product but to date not issuing the refund. Called many times amazon customers care but they are not providing any solid date for a refund
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                                saketh38
                                from Hyderabad, Telangana
                                Apr 6, 2022
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                                I booked the OnePlus mobile from Amazon on 4th April and delivery was also on the same day. However, I have not received the product till date and after contacting Amazon continuously they are not providing any solution or delivering my product. Could someone please help me here.
                                Amazon India customer support has been notified about the posted complaint.
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                                  L
                                  Loganath
                                  Apr 6, 2022
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                                  Resolved

                                  I returned my juicer on 25 March but they didn't refund my money
                                  Apr 13, 2022
                                  Complaint marked as Resolved 
                                  They cannot refund our money
                                  Amazon India customer support has been notified about the posted complaint.
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