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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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M
mantra sivakumar
Apr 7, 2022
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Address: Amazon Merchant CS Center, Started on Oct 30, 2011 Three E-Com Centre, Block 22 Harbor Drive Cor. Bay Shore, Mall of Asia Complex CBP-1A 1300, Pasay
Website: amzddvs.com/h5/#/pages/register/register?pcode=3ew9w

I have been searching for online job in Google. While searching I came to know about a job, it says that it is a data entry job and you can earn about 50-5000rs online. By clicking that link it redirected to whatsapp and an automated message was sent to the number +63 [protected] and she says that she is Janelle from customer assistance, Amazon. She asked for my Name, Age, City and Job details, after sending that she said your job is to help the merchants boost the reputation and sales of the company by completing the task and you will received a commission as a reward. If you are willing to try I will send you the link and register an account. She said to register in the below website to earn money.
http://amzddvs.com/h5/#/pages/register/register?pcode=3ew9w
I have registered and she asked for the registered mobile number and told me to start the task. They gave me task of order amount 300rs, they already gave bonus amount of 100 in my account, they asked me to save the task you need to pay the order remaining amount 200rs, after completing this task you will get 330rs in return and you can withdraw your amount. I completed the task next day i.e, Apr 05, 2022 and done withdrawal, but my withdrawal is in processing state, I asked her why they said you need to complete another task to withdraw, the amount of that task is 880rs, they said that you can use your money in the account, so I use that and paid 550rs after completing the second task too I can't able to withdraw the money, they said you can withdraw only 330rs now which is the amount of your first task, because after completing this level only you can withdraw the full amount. Level 2 consist of another task and the order amount increased to near 2000, I paid that too but they freezed my money, they said that only if you complete level 3 you can withdraw all your money back, level 3 has 4 tasks of bigger amounts like 10000, 15000 and last task they asked to pay 50000. Since without trusting them I questioned them and the customer assistance made me talk to Finance officer named Alia and her contact is +63 [protected], I asked why should I need to perform these tasks, she asked that to withdraw your money you should finish level 3, so i trusted them and completed the tasks. After completing the tasks my website account has money total of 3, 96, 156 rupees. They asked to pay the security deposit of 52, 500rs to withdraw the money. When I enquired about the reason they said that this is the security deposit amount you need to pay to Amazon, finance officer from Brazil contacted me and she said the same. I paid that too trusting them today morning. I have invested all my family savings in this and I trusted that I can get my money back. After paying the security deposit, they asked to process withdrawal I done that for amount 3, 95, 000 rupees but it failed again, now, they are saying that they processed my withdrawal and you need to pay Rs. 71, 100 as GST which 18% of your withdrawal amount which is charged by your Indian government. I questioned them and asked who is their head, Alia made a conference call to her head she told that it is GST and it is charged by your government. The head name is Diane. On this whole process I have asked them to give atleast the money I deposited in the start itself, they refused and told that you can withdraw only after doing all those tasks, security amount. Now they freezed my account and saying that they have explained me clearly and they will unfreeze my account only after paying the GST of 71, 100 rupees, I told them to deduct all those money they need including commissions and asked for atleast the money I deposited, but they are saying that if you need your money you should pay this amount and withdraw it. If this is a process then they should have explained about these things on the start itself, whenever I questioned them they sent me screenshots of successful withdrawal of other clients. How can I trust them again and pay that GST?
Kindly consider my complaint as soon as possible and ask them to refund the money to my account.
After questioning them they sent the proof of amount to be paid as GST, which Phillipines National Bank sent to them.
The mail ID they contacted is [protected]@gmail.com
Kindly take action for my complaint and ask them to payback atleast the deposit amount in my account asap.
Amazon India customer support has been notified about the posted complaint.
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    PRAPHULL CHNADRA SHARMA
    Apr 7, 2022
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    Address: International School Of Management, Sarari, Usri Road Khagaul Patna PATNA, BIHAR 801105 India

    I have bought a new headphone Oneplus Bullets Wireless Z Bass Edition bluetooth in ear earphone with mic (Reverb Red). And I am not able to give you my order id because my account has been closed. You must have registered mobile number of my account +91 [protected]. Ordered from Amazon.in will have to be delivered on 7th March 2022 on Amazon.in. Oneplus Bullets Wireless Z Bass Edition Bluetooth In Ear Earphone with Mic (Bass Blue) Headphone packed in plastic packet and when I asked customer care to replace it, he took the headphone which I got, at first he refused After much talk, he took the headphones with him on 21st March 2022, and now when we talk about giving the money back, he says I gave you the real stuff, this is what I want and he has come to me . This is not my item and they say the original item will be delivered until we return the money.
    After that my account has been closed, when I tried to talk to them by mail, they told us that your account will not be opened and they have not returned my money either. You help me sir, he is not taking anything from me.
    If you won't open my account then no problem I request you to refund my money.

    cheating on me, i get the real thing

    Sir, please return my money, I have given you the goods which came from here and it has reached your place.

    please give my money back

    and help me with this
    Amazon India customer support has been notified about the posted complaint.
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      N
      Nivish Mittal
      from Haridwar, Uttarakhand
      Apr 7, 2022
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      Wrong mrp shown during purchase

      Website: AMAZON

      I have ordered an iPhone 12 128gb on 1 April 2022. At the time of order mrp of the iphone was shown as rs 84900, but when I receive the phone on 6april 2022, it's mrp was rs 70900 only. So they have shown wrong mrp of the iphone....
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      Aslam234
      Apr 7, 2022
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      Resolved

      I buy a oneplus nord 2 and return but money is not transfer in my account
      Refund reference no #74056632089208836970526
      Apr 7, 2022
      Complaint marked as Resolved 
      I ordered a phone online from amazon oneplus nord 2. I returned the phone and money has not been credited to my account yet. Money is not showing in my account. I also updated my account.
      Amazon India customer support has been notified about the posted complaint.
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        A
        ayushdehru
        from Fatehabad, Haryana
        Apr 7, 2022
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        I recharged my mobile number on 31 March through amazon using upi payment method. The amount of Rs 719 had ben debited. But later my recharge got cancelled and amazon issued refund of Rs 719 on 1 April and the last date of credit was 6 April and amazon gave me refund reference number[protected]. But today is 7th april and i haven't received the money in my bank account, regarding this I talked to both amazon and sbi bank both are saying we cant do anything in this matter.
        Apr 7, 2022
        Complaint marked as Resolved 
        Amazon India customer support has been notified about the posted complaint.
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          S
          Shreepada Sahoo
          from Bengaluru, Karnataka
          Apr 7, 2022
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          Address: mUNNEKOLALA

          Hello I am getting frustation due to Bad elivery guy.
          He is not picking my call simply in night 11 just giving misscall once. Then putting trying to reach customer.Is he playing with customer.If he is not intrested why Amazon sending my parcel to him.It is the 3rd days and other parcels also same guy not delivering.I think amazon should take appropriate action for frustating Customer.

          order id:[protected]
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            K
            Karthiga .P
            from salem, Tamil Nadu
            Apr 7, 2022
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            Address: 81,fnew trichy branch road, annathanapatty,salem

            Hello i am working mturk at 2016 .I had earned 100 $ and i diidnt transfered this $ to my account.But one day my account was suspended .Then i will sent the massage to your team but no use .So please kindly help to me to earned my earnings
            Amazon India customer support has been notified about the posted complaint.
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              J
              jitendra dehariya
              Apr 6, 2022
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              Resolved

              I placed an order of product but the canceled it due to some reason. I added my Amazon pay balance and UPI amount. After the cancelation I received the Amazon pay balance amount but didn't received the UPI amount. Please refund the remaining amount to the bank account as soon as possible.
              Apr 7, 2022
              Complaint marked as Resolved 
              The refund of the canceled order is done by Amazon india
              Amazon India customer support has been notified about the posted complaint.
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                A
                Avi gg
                from Delhi, Delhi
                Apr 6, 2022
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                Not refunding the money for long stuck product for pick up even after giving the word.
                Your Amazon.in Order [#][protected]
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                  R
                  rajahaji
                  from Kanchipuram, Tamil Nadu
                  Apr 6, 2022
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                  I have ordered a Mosquito Bat from Amazon. it is not delivered to me (Till Date) but in their app, it's displayed as Delivered. Many times complained but no response
                  Amazon India customer support has been notified about the posted complaint.
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                    rajahaji
                    from Kanchipuram, Tamil Nadu
                    Apr 6, 2022
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                    I have bought a mobile from Amazon India, In the box, Charger is missing hence they return picked the product but to date not issuing the refund. Called many times amazon customers care but they are not providing any solid date for a refund
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                      saketh38
                      from Hyderabad, Telangana
                      Apr 6, 2022
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                      I booked the OnePlus mobile from Amazon on 4th April and delivery was also on the same day. However, I have not received the product till date and after contacting Amazon continuously they are not providing any solution or delivering my product. Could someone please help me here.
                      Amazon India customer support has been notified about the posted complaint.
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                        L
                        Loganath
                        Apr 6, 2022
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                        Resolved

                        I returned my juicer on 25 March but they didn't refund my money
                        Apr 13, 2022
                        Complaint marked as Resolved 
                        They cannot refund our money
                        Amazon India customer support has been notified about the posted complaint.
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                          S
                          srimans
                          from Chennai, Tamil Nadu
                          Apr 6, 2022
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                          I was amazon india prime member. I came to USA on 16.11.2022 and renewed my membership for 3 months by paying the membership fee. I ordered a ear phone set for my new i-paid by paying the required sum, for delivery to my current address in USA. Meanwhile amazon india cancelled my membership.
                          There was no reason given. I have not received the refund of the payments made to them. I paid in total Rs 3014.99. Amazon india refunded a small sum of Rs 459 only. My net monetary loss is Rs 2555.99. I suffered due to non supply of ear phone and could no attend my on line classes. Please help me get the full refund and compensation.
                          Unable to contact them by e-mail, phone or live chat, as amazon india did not provide this service from my location.
                          I made the payments using my Citi bank credit card with ending number xxxx xxxx xxxx 8947. Credi card statements indicating payment made are attached. Details:
                          Paid on 10.1.2022 = Rs 1097.59
                          Paid on 21.1.2022 = Rs 1917.40
                          Refund received on 21.1.2022 = Rs 459.00
                          Please help.Thanks.Regards.
                          Amazon India customer support has been notified about the posted complaint.
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                            S
                            Sanku Mandal
                            Apr 5, 2022
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                            Dear Sir / Madam,

                            I am writing to you to raise an issue about: Computers & Consumer Electronics

                            The issue that I have experienced was: I have ordered a mobile phone but they sent different item and it was HDD,

                            Original order id[protected]

                            After received different item same time issue reported in Amazon customer care they filed investigation, after 4day completed investigation completed and I got refund and replacement so I have decided to replacement, replacement order please by your team on same chat replacement Order id order[protected], Again your team could not delivered as promised me to delivered, so after 2day i have cancelled the order at the time my refund replacement both are accepted after investigation completed, after my pickup completed and reached your FC as the replacement order which I cancel that also reached your FC then your social media team cancel my refund replacements how it possible after accept refund, means u take both the product as money ha this is totally fraud cheat,
                            This full issue i am gonna to share with heigh end .
                            *After taking both the product as replacement product return amazon doesnt provided my refund.
                            Amazon India customer support has been notified about the posted complaint.
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                              dushyants2001
                              from Churhat, Madhya Pradesh
                              Apr 5, 2022
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                              Address: VILL POST BADKHARA

                              On April 1st, I was refunded 949 rupees by Amazon, but so far I have not received the amount.
                              Transaction I'd - 2CIVP3TPLG1SKTSQ
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                                K
                                Kavyashri Gogoi
                                Apr 4, 2022
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                                I ordered and paid Rs 706 for a pooja ghar (order ID:[protected]) on 23/03/2022 at 11:31 PM on Amazon website. However, I cancelled the order on 24/03/2022 because I found a better alternative product. But, the amount was not refunded/credited to my account till date. On calling the customer support of amazon team, they provided a reference number 74332742084208357885978 and told that amount is processed from their end and is pending from the SBI bank side to credit it to my account. But, SBI bank customer service denied to take my complain and replied that they don't take third party complaints like amazon refund cases. kindly, support me to get the Rs 706 amount back which is hanging between amazon and SBI bank.

                                SBI Account no: [protected]
                                Bank Name: State bank of india, thana chariali, dibrugarh
                                Card no: [protected]
                                Reference number (RRN): 74332742084208357885978
                                Amazon India customer support has been notified about the posted complaint.
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                                  K
                                  Kavyashri Gogoi
                                  Apr 4, 2022
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                                  Refund issue from Amazon India

                                  I ordered and paid Rs 706 for a pooja ghar (order ID:[protected]) on 23/03/2022 at 11:31 PM on Amazon website. However, I cancelled the order on 24/03/2022 because I found a better alternative product. But, the amount was not refunded/credited to my account till date. On calling the customer support of amazon team, they provided a reference number 74332742084208357885978 and told that amount is processed from their end and is pending...
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                                  Rajath D M
                                  Apr 4, 2022
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                                  I wanted to buy a phone on Amazon under their exchange offer. I had submitted all details and conditions of the phone as per their format. But Amazon rejected the product for Exchange. I paid the difference and purchased the phone but this phone was a defective piece. And maybe the model itself has issues. There were issues with regard to call quality and software performance. Now, I try to return the phone under Amazon's policy. Their agents have verified everything but haven't taken the return yet. When I call customer care and check for status an automated voice says the order is processed and I will receive a refund by 21st March. That was 2 weeks ago. It's very hard to get any information regarding this on Amazon's portal or customer support. They don't even show the status of the return on the website. It's been over a 3 weeks since I've blocked my money with Amazon and without a phone.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    durga12343
                                    from Hyderabad, Andhra Pradesh
                                    Apr 4, 2022
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                                    Address: Amazon India . Link - www.amazon.in

                                    I ordered Redmi note 10S mobile phone . They delayed the delivery for 4 days because the package is sent to different hub. . When they delivered it, i received power bank...
                                    Order I'd[protected]
                                    Amount - 12, 999Rs ..
                                    I paid { POD } Rs13000 to delivery boy ...
                                    Sold By : Darshita Mobiles Via Amazon India
                                    I tried contacting Amazon, they declined the replacement and also refund . They ended the call and also chat on face without informing ...
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