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Amazon India Complaints & Reviews

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Updated: Nov 18, 2025
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Amazon India reviews & complaints page 116

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I
Imnitinj1
Mar 16, 2022
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I booked a train ticket on 8 march 2022
order id:[protected]
transaction was failed and its been 9 days but refund not credited, i complaint about this many times but customer service provider have no knowledge about it they keep telling to wait more 2-3 days today one of service provider told me that refund amount reflected to your bank, contact to your bank, thats the false information they giving to their customer because i paid through amazon pay balance and upi, they dont have any idea what to do.
Mar 17, 2022
Complaint marked as Resolved 
After posting here Amazon's response was quick they refunded my dedicated amount I got my amount in amazon pay balance. the company didn't emailed called or messaged me, i got email that amazon added a gift card in your pay balance then i checked Amazon's transaction history it shows that rest of amount will be credit on 22 march in my bank account. A big thanks to consumer complaints
Amazon India customer support has been notified about the posted complaint.
After posting here Amazon's response was quick they refunded my dedicated amount I got my amount in amazon pay balance and got notification that rest of amount will be credit on 22 march in my bank account. A big thanks to consumer complaints
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    Nikhil9470
    Mar 16, 2022
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    Address: Banglore
    Website: Amazon.on

    Dear Sir i have order luminous battery on[protected] and then same my account was closed and cancel my order and process my refund but 10 days go but my refund not credited to my bank account so please help me and provide me resolution and provide me refund reference no mail to contact bank
    My account details
    Name-Nikhil Kumar
    Mob-[protected]
    Adress-Motipur, bihar, pin-843127
    Order product name-Luminous battery
    Seller -Electric cart
    Orderno[protected]
    +1 photos
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      A
      Ankit_chauhan21
      from Shahjahanpur, Uttar Pradesh
      Mar 16, 2022
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      Address: Amazon Bhim UPI

      Sir my Amazon UPI I'd is [protected]@apl I did Two Transection on 28 feb. And both are failed but Money debited from my account. One of them refunded worth of 239 but One remaining. Please solve this problem as soon as possible 😔 🙏
      Amazon India customer support has been notified about the posted complaint.
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        H
        Hamid Janta
        Mar 16, 2022
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        I ordered redmi note 11 with exchange and its not verified due to fault of delivery man. He didn’t know the right procedure And it get cancelled. I called the customer service and they told that your product will not cancel and another delivery guy will came tomorrow to verify the exchange one. But when i open my order it get cancelled and all my offer and coupon gone waste. Please help to resolve my problem and replace the same product with same offers
        Amazon India customer support has been notified about the posted complaint.
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          M
          Meena Goel
          Mar 16, 2022
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          Hi, I had tried to add money to my Amazon wallet through UPI, but the payment was declined. However, the money has been debited from my bank account. I have contacted both Amazon and HDFC customer care but no one is giving an appropriate reply.

          Kindly help me to get my money back.

          Customer Name- Meena Goel
          Date of the transaction- Feb 23, 2022
          Transaction/Order id on Amazon Pay[protected]
          Amazon India customer support has been notified about the posted complaint.
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            N
            Naveen Kumar Azhagesan
            Mar 16, 2022
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            Regarding i will pay TATA sky Rs-300 but not receive my TATA sky account

            Hi, i am Naveen Kumar from Cuddalore in Tamil Nadu, 12.03.2022 Time 12:52pm i Am recharge to My Tata sky dish recharge 300 Rs, I am using UPI in Amazon UPI, in My bank account amount debit 300 RS, but but not receive
            I conduct Amazon UPI customer service people his diverted to TATA sky, Tata sky to divert to Amazon UPI,
            What to do, 🥺 customer now confusion,
            Both are created, not support customer, only earning money 🤑, his Amazon UPI customer service people his speek too much bad, activity, rude speek, fake UPI is Amazon UPI, hello public please don't use Amazon UPI, his One number India cheeter

            Amazon Tata sky dish UPI Paying ID - billdeskbqr.[protected]@hdfcbank

            Bank reference id[protected]

            I need refund My amount 300 RS

            Please friends this message share to social media on Facebook, instgram, YouTube, tweeter, news media also,
            +3 photos
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              Nikhil9470
              Mar 16, 2022
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              Address: Amazon.in

              Dear Sir i have order luminous battery , but same[protected] my account was close by Amazon and refund my balance but my refund is not credited into my account, my account has not any emai register and I also i am unable to login my account so I also not provide you order no

              I provide you account details so please verify my account details and help me immediately and provide me resolution with refund refrences no

              My account details

              Name-Nikhil Kumar

              Mob-[protected]

              Adress-Motipur, bihar, pin-843127

              Order product name-Luminous battery

              Seller -Electric cart

              Please think like a customer and help me with resolution
              Amazon India customer support has been notified about the posted complaint.
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                M
                Mahimsinghrajput
                Mar 15, 2022
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                Address: Noida sector-45 sadarpur calony gali no-2

                Please refund my money because I found week product poor product
                Amazon India customer support has been notified about the posted complaint.
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                  N
                  Naveen Shanigaram
                  Mar 15, 2022
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                  Address: Financial District, Nanakramguda, Paayilis Rd, Gachibowli, Nanakaramguda, Telangana 500032

                  I ordered from that date Feb 27th 2022. amazon website that product name " Simran Handicrafts Wooden Serving & Cooking Spoons Wood brown "
                  Still not received product. when i called amazon customer care they are telling that is third party seller i dont know tracking details so contact only DTDC courier so what please take the action Amazon & DTDC. i am waiting for that product since almost 20 days, still not delivered product.
                  i am facing issues from amazon.

                  My Details:
                  Naveen Shanigaram
                  [protected]
                  Amazon order Id : Order#[protected]
                  +1 photos
                  Amazon India customer support has been notified about the posted complaint.
                  Mar 15, 2022
                  Updated by Naveen Shanigaram
                  I ordered from that date Feb 27th 2022. amazon website that product name " Simran Handicrafts Wooden Serving & Cooking Spoons Wood brown "
                  Still not received product. when i called amazon customer care they are telling that is third party seller i dont know tracking details so contact only DTDC courier so what please take the action Amazon & DTDC. i am waiting for that product since almost 20 days, still not delivered product.
                  i am facing issues from amazon.

                  I need refund the money with products

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                    manojamanvani
                    from Bareilly, Uttar Pradesh
                    Mar 15, 2022
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                    Address: amazon india

                    3rd class customer care services, payment deduct from my account, but amazon india decline the payment wide order no #[protected].
                    Any mail id not mention in website, 3rd class chatting services.please find attached screen shot
                    Mk walia
                    #[protected]
                    +1 photos
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                      M
                      MohitAD_15
                      Mar 15, 2022
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                      Name - Mohit Anil Kumar
                      Order Id[protected]
                      Acc No - [protected]
                      Refund Ref No[protected]

                      I Purchased Hair Oil from Amazon on March 09 Wednesday with a Total Amount of Rs 150 and due to some reason I cancelled my order, and asked to refund my amount onto my bank account, On Saturday 12 March I received a mail from Amazon that they refunded my Amount and it should be reflected onto my bank account by now, But still uptil today Tuesday 15 March, I haven't received my refund yet, when I contacted Amazon they asked me to fill Charge Dispute Form of Indian Bank . I Urge you to look into my issue and provide refund as soon as possible .
                      Amazon India customer support has been notified about the posted complaint.
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                        Z
                        Zahid Bahreinwala
                        Mar 15, 2022
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                        Amazon India order number
                        [protected]

                        This order was for 2 boxes motion sensor lights
                        when i opened the box after courier left sealed parcel there was only one box of 3 pieces
                        I did complain to Amazon India for redressal and they sent me a letter stating that by 11 th march they will reply.

                        Nothing has come in the mail or from the dealer,
                        Amazon India customer support has been notified about the posted complaint.
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                          D
                          DJ SONTY
                          Mar 15, 2022
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                          Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.

                          Hi Team,

                          I was using my account with mobile number [protected] and now I am not able to you it.

                          Please activate my account as soon as possible.

                          Thanks & Regards,
                          Suryakant mandal
                          [protected]
                          Amazon India customer support has been notified about the posted complaint.
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                            pratham_25
                            from Hyderabad, Telangana
                            Mar 14, 2022
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                            Resolved

                            Please cancel and refund my undelivered Order:
                            Ordered on 23 February 2022 Order#[protected]

                            My Name: Partha Mitra
                            Mobile#: +[protected]
                            Mar 18, 2022
                            Complaint marked as Resolved 
                            Amazon India customer support has been notified about the posted complaint.
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                              F
                              floral mk
                              Mar 14, 2022
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                              Address: India

                              Order Number:[protected] Invoice Number : BUWW-49414
                              Order Date: 17.02.2022
                              PrettyKrafts Pink Color Plastic Shaving Kit, Organiser For
                              Men and women - Pack Of 3 | B01HNXAONE (
                              B01HNXAONE )
                              HSN:940310
                              ₹359.00

                              This order was sent completely wrong instead of stripe bags i got transparent shaving toiletry bags delivered, i went for replacement, again replaced order was also different. Pick up was done, and then i was never refunded for over ten days. Amazon customer care harassed me, even cut the call on my face saying their team decided to give verdict in favour of the merchant and I, as a customer have sent some other product back and THEY HAVE DECIDED TO NOT ISSUE REFUND FOR THIS, ...what nonsense is this?? They let their loser merchants on their platform and loot customers. I lost my money, amazon is horrible, wayyy worse than flipkart, I want my money back. THIS IS WRONG, I WILL NOT STOP TO POST THIS ISSUE EVERYWHERE ON EVERY ONLINE COMPLAINT SITE.
                              Amazon India customer support has been notified about the posted complaint.
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                                A
                                Arati Aswani
                                Mar 14, 2022
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                                I had ordered Zinc Technologies 12 V 2A UPS from Amazon on 23rd Feb'2022. But the order has been cancelled. However, the amount of Rs1399 has been debited from my Kotak Mahindra Bank through Amazon UPI. When i spoke to the customer care of Amazon, they informed that they have not received the amount. & same is the case with Kotak Mahindra customer care who also confirms that it need to be refunded buy Amazon team.

                                Not sure where the issue is. Can someone please help in resolving this issue & help get my refund back. this is the 2nd time that i am facing similar issue.
                                Amazon India customer support has been notified about the posted complaint.
                                This is a fraud website, Someone in the name of Saurabh had called up & because of his stupidity i lost another 20k from my account.

                                Also, Note, he was asking for my personal bank account details & OTP. Please do not trust these guys.
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                                  V
                                  Vinod Sampath Kumar
                                  from Anand, Gujarat
                                  Mar 14, 2022
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                                  Address: [email protected]

                                  I wasted my timein spin and win, it’s a scam. It was not working. They just want me spend time in their app.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    A
                                    ashfaquehusain
                                    from Jodhpur, Rajasthan
                                    Mar 13, 2022
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                                    Address: Dechoo, Jodhpur (342314)
                                    Website: Amazon India

                                    Order ID:
                                    [protected]

                                    Respected Sir/Madam,
                                    I ordered a Slim pant from Amazon's site named Parx Men's Slim Pant whose price was 1119/- and it was delivered to me successfully. But after it delivered to me I found that it has cloth of very poor quality and that's why I decided to return it. Pickup Boy came to me and picked up the package. After 9 to 10 days I waited for the response from Amazon regarding my refund for slim pant. Amazon customer executive told me that we got a fake product instead of the original so we can't refund you the money. They gave me a mail address and told me that for further information you can mail on that address and raise your issue there. I raised my that I didn't cheated you. It was by delivery boy who picked up my return and he surely exchanged the original with duplicate but they are not understanding my words and they told me clearly that we can't refund you money back. If its not my fault then why would I have to make loss for both thing- money which u got and that poor quality product which delivery boy got.
                                    Sir trust me I am innocent and please help me in any possible way. Thank you

                                    Order ID[protected]
                                    Pickup Tracking ID[protected]
                                    Amazon Account Name- Ashfaque
                                    Contact Number- [protected]
                                    Amazon registered email ID- [protected]@gmail.com
                                    +1 photos
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                                      prashant surya
                                      Mar 13, 2022
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                                      Recently i purchased online Realme narzo 50i from amezon india the order details are
                                      Ordered on 26 November 2021 Order#[protected]
                                      The Device IMEI number is not matching with the Device
                                      i request to replace the device
                                      +1 photos
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                                        Mrjarvis46
                                        Mar 13, 2022
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                                        I have ordered a product from Amazon and returned it back . I paid using my bank account, but and the refund is initiated but not yet received to my account, here is the reference number for the transaction[protected] .
                                        +1 photos
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