Submit a Complaint
Claimed

Amazon India Complaints & Reviews

www.amazon.in
1
Updated: Apr 4, 2026
Complaints 20353
Resolved
1484
Unresolved
18869
Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Shopping
Amazon India

Amazon India reviews & complaints page 116

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Surajit9903448260
from Howrah, West Bengal
Apr 22, 2022
Report
Copy

Address: CUSTOMER CARE

I have a refund from amazon of rs 1160/-.But the money is not credit in my account its more than 7 working day.My airtel account no -[protected]. Ifsc--airp0000001. Airtel payment bank.Refund reference number by amazon is[protected].Date on 07/04/2022 . I try many times to call back customer care service but it doesnot want to resolve my quiries.So kindly chek it whose fault amazon or airtel payment bank.
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Avnish Gujjar
    Apr 22, 2022
    Report
    Copy

    Dear Sir
    My Amazon register mobile number [protected] Name Ruman
    Sir में अपना अकाउंट amozon से बंद करा चुकी हूं पर जो मेरा पैसा उस अकाउंट में था उसे देने से मना कर दिया है
    Ruman
    Mobile number [protected]
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      diff_2013
      from Pune, Maharashtra
      Apr 22, 2022
      Report
      Copy

      I am interested to buy a laptop and sellers like PRINCETON INDIA & TECHNOLGY UNLIMITED are just not responding to my queries.
      Also the product page has misleading information.

      The title says AMD Athlon Pro 3045B CPU but the details say Athlon II X3 Triple-Core 450 CPU. I brought it to the notice of amazon but they have taken no action on it.
      I advice buyers to stay away from such sellers who are providing misleading info on their product pages.
      Amazon India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        1
        135685293174850
        Apr 21, 2022
        Report
        Copy

        Order not delivered on time.
        Amazon India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          Lenin Arivu Selvan
          Apr 21, 2022
          Report
          Copy

          Address: Villa No. 58, Villa Green Vista Old No: 47, New No: 27 , Kaayar Village Thiruporur Taluk

          Ordered on 13 April 2022 Order#[protected]

          Wild Thunder Unisex-Adult Slim Fit T-Shirt (FVZ1036BX_Grey XL)
          Sold by: Cloudtail India
          351.00
          New

          Wild Thunder Unisex-Adult Slim Fit T-Shirt (SB1039WX_Black XL)
          Sold by: Cloudtail India
          306.00
          New

          Wild Thunder Men's Slim Fit T-Shirt (S_B_Z_2PC_N1059_X_Black & Grey XL)
          Sold by: Cloudtail India
          484.00
          New

          Total 4 items in 3 orders. They sent only one item different from the order in the package and invoiced for 4 items. I returned with refund, but they send it again as replacement. I opened the package in front of the delivery agent and saw only one item when the invoice is for 4 items. I am not able to make the complaint in Amazon as they don't have the option for such complaints.
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            shahbazh302
            from Hazaribagh, Jharkhand
            Apr 21, 2022
            Report
            Copy

            Address: Hazaribag Jharkhand

            Amazon Close my account without any reason, i have 5020 Amazon pay gift balance in it.My registered mobile no. [protected] and email is [protected]@gmail.com
            Please Unhold my account
            Amazon India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              samy17301
              Apr 20, 2022
              Resolved
              Report
              Copy
              Resolved

              My refund was initiated on 13th April 2022 from Amazon of Rs. 5745.00 but i have not received my refund yet and i have called Amazon also for this and they have given me the (RRN) refund reference number to track the refund[protected] and then i have called my bank that is ICICI bank and they have told me that we are not able to track your refund with this RRN please call amazon for this.
              So, Please track this refund and release my amount.
              Please check this attached images for reference
              Please revert back with the resolution as soon as possible.
              May 14, 2022
              Complaint marked as Resolved 
              Amazon did not reply from last 1 month
              Amazon India customer support has been notified about the posted complaint.
              Apr 21, 2022
              Updated by samy17301               Till now i have not received the refund yet and RRN number is also wrong and amazon customer service is also not helping me, please revert me back ASAP
              Apr 24, 2022
              Updated by samy17301               Till now i have not received my refund please track this ASAP

              Transaction Id 1jwezgJH0xObeRj1lCU8
              Processor Trace Id XIC[protected]
              May 02, 2022
              Updated by samy17301               Till i have not received any update from amazon, worst service, i have not received my refund and its been 20 days now.
              View replies
              Till now i have not received the refund yet and RRN number is also wrong and amazon customer service is also not helping me, please revert me back ASAP
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Balu Cid
                Apr 20, 2022
                Report
                Copy

                Sir, I cancelled my order on Amazon of rs 599
                On 8 April and the refund is not yet credited. I asked the amazon team and they told me they have initiated refund from their side and gave me refund reference number and asked me to call my bank regarding the same but the bank told me that RRN is of no use and they can't help me. Refund reference number is[protected] . My name is balu. Please help me with this 12 days have been passed.
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Supriya Goyal
                  from Delhi, Delhi
                  Apr 20, 2022
                  Report
                  Copy

                  Address: 2290 sector D2 Vasan Kunj delhi

                  Please unsubscribe my Amazon prime video account. My contact number is [protected]
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    niksnaki
                    from Kota, Rajasthan
                    Apr 20, 2022
                    Report
                    Copy

                    I have been following up on this multiple times and have not received the payment for a failed transaction. I had contacted AmazonPay and they are saying that the transaction was successful from their end.

                    Here are the details:
                    Seller PHARMEASY
                    PHARMEASY Id PE-[protected]ebef-1
                    Transaction ID P[protected]
                    Payment date Thursday, 17 February, 2022 12:56:26 PM IST
                    Amazon India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sasisekar Krish
                      Apr 19, 2022
                      Report
                      Copy

                      Address: Hubli

                      I bought a samsung tab s7+ labeled as new by amazon. 4 Days after the last return date, it started acting faulty. So, I went to service center for repair. They mentioned that the device was old and was used well before it was invoiced.

                      I want the product returned and refund.
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sarishkakkar
                        Apr 19, 2022
                        Report
                        Copy

                        Address: INDIA
                        Website: www.amazon.in

                        I cancelled my product from Amazon and I am liable to get my refund from Amazon of Rupees 781.20. Kindly help me as early as possible.
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Danny Dan Aizawl
                          Apr 19, 2022
                          Report
                          Copy

                          Website: amazon.in

                          I purchase from amazon india of
                          Rs 5999, i return the order and they Refund the money but cannot Received the money into my account
                          Amazon India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sandeep surana
                            from Thrissur, Kerala
                            Apr 19, 2022
                            Report
                            Copy

                            Address: tamilnadu

                            They deliver always deliver less item than the order and say that the product is sold out so they would be refund the amount but they very rarely do that.
                            we have to fight it out with their customer care.
                            sometimes they respond properly but most of the times they are rude and do not give the refund.
                            moreover they do not have customer care telephoe no. or email.
                            we are solely depended on their call back facility, thus totally at their mercy.
                            Amazon India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mohd_malik
                              Apr 19, 2022
                              Report
                              Copy

                              Refund fraud related complaint

                              Address: 5-3-34 one town mahabubnagar 509001

                              Refund was initiated in a bank where my account doesn't exist...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              C
                              Chandan_1983
                              from Kolkata, West Bengal
                              Apr 19, 2022
                              Report
                              Copy

                              Ref id was already attached and amount deducted from my icici account on 9/4/22 but its showing in my statement on 11/04/22. But the mr mukesh the Person who supposed to received the amount he claiming to me that i have not received the amount.

                              But as per statement its showing the amount was credited to his union bank .

                              Kindly resolve the issue, for any further information kindly reach to me .

                              [protected]
                              Amazon India customer support has been notified about the posted complaint.
                              Apr 19, 2022
                              Updated by Chandan_1983                               It not yet resolved kindly resolved as early as possible pls
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                Chandan_1983
                                from Kolkata, West Bengal
                                Apr 19, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Amount not credited into beneficiary neither in my account

                                Address: 13 canal west road kolkata 700009

                                I have paid to the Merchant of Rs.900/- to Mukesh rai through (Amazon Pay) bhim app but after waiting for more than 72 hrs the amount was not credited to the beneficiary account and i have to pay it again through Cash payment. I have raised the complaint to the my Bank ICICI, it was deducted from my account https://bhimupi.org.in/get-touch but they saying me that the transaction was successful credited to the beneficiary (Recipient) merchant’s...
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy
                                P
                                Paras Samadhiya
                                Apr 19, 2022
                                Report
                                Copy

                                I Ordered A Refurbished Oneplus 7t Order No.[protected] Which I Receive On 16th April When I Switch It On There Is A White Line On Display, I Raised A Return Complaint On Amazon It Asks Me To Book A Slot After Two Days A Engineer Will Visit Uh And Check The Phone I Said Ohk, I Wait For Two Days But No One Comes, I Contact Amazon Again, They Said Me I[censored]h Want To Return The Product Uh Have To Wait For 2 Days More, There Is No Slot Available For Engineer, I Ask Them Simply I[censored]r Engineer Didn't Come Then Why Should Cx Suffer And Wait For Two Days More, I M A Business Person I Cant Postponed My Day Schedule Just For An Engineer Visit,
                                Then Amazon Said Me Sorry We Cant Do Anything In This Case.

                                Now I Simply Want My Money Back, I Don't Want To Shop Anything From This Company, Who Don't Even Know How To Talk With A Customer.
                                Amazon India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Richijain
                                  from Pune, Maharashtra
                                  Apr 18, 2022
                                  Report
                                  Copy

                                  Website: Amazon.in

                                  Was promised delivery on 17th April 2022 of an order placed on 16th April 2022 u der Amazon prime free delivery. The delivery agent assigned to me refused to pick up my calls and kept cutting it. Wasn't delivered till 18th april. When I contacted the agent, he said to wait till 21st April when the policy clearly states one day delivery. He also told me I will not be compensated for my time and energy. This is unacceptable and i want a refund and adequate compensation.
                                  Amazon India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    L
                                    Lily Halder
                                    Apr 18, 2022
                                    Report
                                    Copy

                                    Website: Amazon.in

                                    I ordered 3 items from Amazon on 12th August 2021 due to some delivery address issue they asked to cancle the order and reorder the products . I prepaid 9497/- for the items so Amazon said they will refund my money to my account and provided me with RRN number for 3 of the products on 18th August 2021 . I was suppose to get the amount on my account by 3 -4 working days according to the Amazon customer service said but it didn't reach my account . I asked kept Amazon for several months and they said it is my back which is not releasing the payment so i visited my SBI branch and spoke to the help counter and the manager they said they are unable to help me because the payment was made my UPI . So i called SBI customer care they also refused to help me . Today i again called the customer care of SBI and asked them to file a complain but they were not sounding too helpfull .
                                    Amazon India customer support has been notified about the posted complaint.
                                    View replies
                                    Did you get the refund??
                                    Reply
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      Yebhi.com
                                      1.6
                                      (338)
                                      AskMe.com
                                      1
                                      (84)
                                      Digital India Deal
                                      3.2
                                      (172)