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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
Complaints 20346
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1482
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18864
Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 116

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B
Balu Cid
Apr 20, 2022
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Sir, I cancelled my order on Amazon of rs 599
On 8 April and the refund is not yet credited. I asked the amazon team and they told me they have initiated refund from their side and gave me refund reference number and asked me to call my bank regarding the same but the bank told me that RRN is of no use and they can't help me. Refund reference number is[protected] . My name is balu. Please help me with this 12 days have been passed.
Amazon India customer support has been notified about the posted complaint.
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    S
    Supriya Goyal
    from Delhi, Delhi
    Apr 20, 2022
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    Address: 2290 sector D2 Vasan Kunj delhi

    Please unsubscribe my Amazon prime video account. My contact number is [protected]
    Amazon India customer support has been notified about the posted complaint.
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      N
      niksnaki
      from Kota, Rajasthan
      Apr 20, 2022
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      I have been following up on this multiple times and have not received the payment for a failed transaction. I had contacted AmazonPay and they are saying that the transaction was successful from their end.

      Here are the details:
      Seller PHARMEASY
      PHARMEASY Id PE-[protected]ebef-1
      Transaction ID P[protected]
      Payment date Thursday, 17 February, 2022 12:56:26 PM IST
      Amazon India customer support has been notified about the posted complaint.
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        S
        Sasisekar Krish
        Apr 19, 2022
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        Address: Hubli

        I bought a samsung tab s7+ labeled as new by amazon. 4 Days after the last return date, it started acting faulty. So, I went to service center for repair. They mentioned that the device was old and was used well before it was invoiced.

        I want the product returned and refund.
        Amazon India customer support has been notified about the posted complaint.
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          S
          sarishkakkar
          Apr 19, 2022
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          Address: INDIA
          Website: www.amazon.in

          I cancelled my product from Amazon and I am liable to get my refund from Amazon of Rupees 781.20. Kindly help me as early as possible.
          Amazon India customer support has been notified about the posted complaint.
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            D
            Danny Dan Aizawl
            Apr 19, 2022
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            Website: amazon.in

            I purchase from amazon india of
            Rs 5999, i return the order and they Refund the money but cannot Received the money into my account
            Amazon India customer support has been notified about the posted complaint.
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              S
              sandeep surana
              from Thrissur, Kerala
              Apr 19, 2022
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              Address: tamilnadu

              They deliver always deliver less item than the order and say that the product is sold out so they would be refund the amount but they very rarely do that.
              we have to fight it out with their customer care.
              sometimes they respond properly but most of the times they are rude and do not give the refund.
              moreover they do not have customer care telephoe no. or email.
              we are solely depended on their call back facility, thus totally at their mercy.
              Amazon India customer support has been notified about the posted complaint.
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                M
                Mohd_malik
                Apr 19, 2022
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                Refund fraud related complaint

                Address: 5-3-34 one town mahabubnagar 509001

                Refund was initiated in a bank where my account doesn't exist...
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                C
                Chandan_1983
                from Kolkata, West Bengal
                Apr 19, 2022
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                Ref id was already attached and amount deducted from my icici account on 9/4/22 but its showing in my statement on 11/04/22. But the mr mukesh the Person who supposed to received the amount he claiming to me that i have not received the amount.

                But as per statement its showing the amount was credited to his union bank .

                Kindly resolve the issue, for any further information kindly reach to me .

                [protected]
                Amazon India customer support has been notified about the posted complaint.
                Apr 19, 2022
                Updated by Chandan_1983                 It not yet resolved kindly resolved as early as possible pls
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                  C
                  Chandan_1983
                  from Kolkata, West Bengal
                  Apr 19, 2022
                  Resolved
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                  Resolved

                  Amount not credited into beneficiary neither in my account

                  Address: 13 canal west road kolkata 700009

                  I have paid to the Merchant of Rs.900/- to Mukesh rai through (Amazon Pay) bhim app but after waiting for more than 72 hrs the amount was not credited to the beneficiary account and i have to pay it again through Cash payment. I have raised the complaint to the my Bank ICICI, it was deducted from my account https://bhimupi.org.in/get-touch but they saying me that the transaction was successful credited to the beneficiary (Recipient) merchant’s...
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                  P
                  Paras Samadhiya
                  Apr 19, 2022
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                  I Ordered A Refurbished Oneplus 7t Order No.[protected] Which I Receive On 16th April When I Switch It On There Is A White Line On Display, I Raised A Return Complaint On Amazon It Asks Me To Book A Slot After Two Days A Engineer Will Visit Uh And Check The Phone I Said Ohk, I Wait For Two Days But No One Comes, I Contact Amazon Again, They Said Me I[censored]h Want To Return The Product Uh Have To Wait For 2 Days More, There Is No Slot Available For Engineer, I Ask Them Simply I[censored]r Engineer Didn't Come Then Why Should Cx Suffer And Wait For Two Days More, I M A Business Person I Cant Postponed My Day Schedule Just For An Engineer Visit,
                  Then Amazon Said Me Sorry We Cant Do Anything In This Case.

                  Now I Simply Want My Money Back, I Don't Want To Shop Anything From This Company, Who Don't Even Know How To Talk With A Customer.
                  Amazon India customer support has been notified about the posted complaint.
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                    R
                    Richijain
                    from Pune, Maharashtra
                    Apr 18, 2022
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                    Website: Amazon.in

                    Was promised delivery on 17th April 2022 of an order placed on 16th April 2022 u der Amazon prime free delivery. The delivery agent assigned to me refused to pick up my calls and kept cutting it. Wasn't delivered till 18th april. When I contacted the agent, he said to wait till 21st April when the policy clearly states one day delivery. He also told me I will not be compensated for my time and energy. This is unacceptable and i want a refund and adequate compensation.
                    Amazon India customer support has been notified about the posted complaint.
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                      L
                      Lily Halder
                      Apr 18, 2022
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                      Website: Amazon.in

                      I ordered 3 items from Amazon on 12th August 2021 due to some delivery address issue they asked to cancle the order and reorder the products . I prepaid 9497/- for the items so Amazon said they will refund my money to my account and provided me with RRN number for 3 of the products on 18th August 2021 . I was suppose to get the amount on my account by 3 -4 working days according to the Amazon customer service said but it didn't reach my account . I asked kept Amazon for several months and they said it is my back which is not releasing the payment so i visited my SBI branch and spoke to the help counter and the manager they said they are unable to help me because the payment was made my UPI . So i called SBI customer care they also refused to help me . Today i again called the customer care of SBI and asked them to file a complain but they were not sounding too helpfull .
                      Amazon India customer support has been notified about the posted complaint.
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                        K
                        kolbes
                        Apr 18, 2022
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                        I purchase order from Amazon 2 weeks ago off. smart watch but due to some issue I replace with in given time but refund money did not deposit in my account so I request you to pay attition on it and deposit my money in my account
                        Amazon India customer support has been notified about the posted complaint.
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                          S
                          saurav0699
                          Apr 18, 2022
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                          I ordered an electronic device from the amazon shopping application on 4/04/2022 and i received my order on 11/04/2022. When i checked the order i didn't receive what i ordered. So, i complain to the customer care they told me that we need to investigate this situation we'll update you in 5 days. I'm waiting for 5 days. I also contact the Dealer and mail the dealer that i didn't received what i order. Dealer mail me that we accepted your return policies and initiate your refund but when i initiate the refund/return process it automatically cancelled and showing that the return is cancelled by the customer and when i talk to the amazon customer care again they said it's not our fault. We send you the actual product.
                          Amazon India customer support has been notified about the posted complaint.
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                            N
                            Naren Bhattarai
                            from Delhi, Delhi
                            Apr 17, 2022
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                            I have made order for baby car on 19th March 2022, but still it not delivered. neither they are refunding amount to my account not delivering the product...is this their bussiness ? or passion?
                            why taking order if they cant deliver ?
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              Shreepada Sahoo
                              from Bengaluru, Karnataka
                              Apr 17, 2022
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                              Address: Marathalli, Munnekolala,560037

                              Order I'd:[protected]
                              I have ordered 5 cushions not one cushion in 289 ..now seller send me only one piece instead of 5 .While complaining to customer care they simply telling return this we will refund.Is this a joke..why no replacement given by seller..completely cheating...Give me product not money because the product amount increased
                              Amazon India customer support has been notified about the posted complaint.
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                                H
                                hem7789
                                from Haridwar, Uttarakhand
                                Apr 16, 2022
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                                Address: Amazon India

                                Ordered Mobile Phone but not received the phone ... As dummy toy piece received..

                                Fraud rs 23000
                                Amazon India customer support has been notified about the posted complaint.
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                                  H
                                  Hypatia
                                  from Jodhpur, Rajasthan
                                  Apr 16, 2022
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                                  Delivery agent refused doorstep delivery. I live in first floor of my flat and is with my infant and elderly parents. As I was feeding my baby I asked him to deliver at door. But he insisted me to come down. My elderly father had to go down the stairs to collect it. He didn't even came down his vehicle to deliver it. Please take action against this kind of rude people
                                  Amazon India customer support has been notified about the posted complaint.
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                                    S
                                    sufaldighe
                                    from Vadodara, Gujarat
                                    Apr 16, 2022
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                                    Resolved

                                    Hi Team,

                                    For now I have been charged with amazon seller charges 2 times on my credit card

                                    15/04/2022 M-AMAZON SELLER SERVIC, P:02, 0000779 (Ref# 09999999980415006521968) 5, 524.36

                                    15/03/2022 M-AMAZON SELLER SERVIC, P:01, 0000779 (Ref# 09999999980315006721537) 5, 456.16

                                    I don't have any amazon seller account, yet I am charged with these outrageous charges amounting to nearly Rs. 11000. I would like a full refund on these charges.

                                    Regards,
                                    Sufal Dighe
                                    Apr 16, 2022
                                    Complaint marked as Resolved 
                                    Amazon India customer support has been notified about the posted complaint.
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