Amazon India Complaints & Reviews

I purchase order from Amazon 2 weeks ago off. smart watch but due to some issue I replace with in given time but refund money did not deposit in my account so I request you to pay attition on it and deposit my money in my account

I ordered an electronic device from the amazon shopping application on 4/04/2022 and i received my order on 11/04/2022. When i checked the order i didn't receive what i ordered. So, i complain to the customer care they told me that we need to investigate this situation we'll update you in 5 days. I'm waiting for 5 days. I also contact the Dealer and mail the dealer that i didn't received what i order. Dealer mail me that we accepted your return policies and initiate your refund but when i initiate the refund/return process it automatically cancelled and showing that the return is cancelled by the customer and when i talk to the amazon customer care again they said it's not our fault. We send you the actual product.

I have made order for baby car on 19th March 2022, but still it not delivered. neither they are refunding amount to my account not delivering the product...is this their bussiness ? or passion?
why taking order if they cant deliver ?

Order I'd:[protected]
I have ordered 5 cushions not one cushion in 289 ..now seller send me only one piece instead of 5 .While complaining to customer care they simply telling return this we will refund.Is this a joke..why no replacement given by seller..completely cheating...Give me product not money because the product amount increased

Ordered Mobile Phone but not received the phone ... As dummy toy piece received..

Fraud rs 23000

Delivery agent refused doorstep delivery. I live in first floor of my flat and is with my infant and elderly parents. As I was feeding my baby I asked him to deliver at door. But he insisted me to come down. My elderly father had to go down the stairs to collect it. He didn't even came down his vehicle to deliver it. Please take action against this kind of rude people

Hi Team,

For now I have been charged with amazon seller charges 2 times on my credit card

15/04/2022 M-AMAZON SELLER SERVIC, P:02, 0000779 (Ref# 09999999980415006521968) 5, 524.36

15/03/2022 M-AMAZON SELLER SERVIC, P:01, 0000779 (Ref# 09999999980315006721537) 5, 456.16

I don't have any amazon seller account, yet I am charged with these outrageous charges amounting to nearly Rs. 11000. I would like a full refund on these charges.

Regards,
Sufal Dighe

Hello, I am Amandeep Kaur. I received a Whatsup message for work at home. They provide me tasks but not release my money. So the company fraud to me and I paid too much money but received zero. Please helped me because I never told this to my family I stolen my father’s money. So please help me to provide money it’s round off 2, 50, 000.

Dear sir,
For your information, I have done online trading on Amazon site, in which online commission is available. I completed all amazon tasks, now that despite completing all my tasks, amazon merchant centers are not allowing to withdraw my invested money. Request you to help me in this. thank you

On Thu, Apr 7, 2022, 9:22 AM Dipa Das wrote:
Gentle reminder...

Your immediate action and positive response would be appreciated in
ensuring its delivery at the earliest without any cancellation.

Pls treat this matter as very very urgent as It's ordered under monthly subscription and payment was made in advance.

Thanks,

On Tue, Apr 5, 2022, 11:05 AM Dipa Das wrote:
Hello team Amazon,
It's ordered under monthly subscription and payment was made in advance, then why it's not being followed up by concerned Amazon team to ensure it's DELIVERY on time which is very much disappointing and disgusting as well.

Now, there's a Price difference of Rs.155.4 for the same product and showing not available as well.

Hence, who is fully responsible for such unwanted situation developed, is it not Amazon concerned team???
Your immediate action and positive response would be appreciated in
ensuring its delivery at the earliest, thanks

Hi sir had received faulty book from Amazon and cloudtail India it was lockdown in 2020 due to that I wasn't able to contact Amazon I had contact today and informed them but they haven't even send a mail or message to cloudtail seller so please help with refund for this two order which were book which I got as front pages printed correctly after some pages i need to read it from back side for two books
I need refund

Order[protected]

Order[protected]

For this two I received in the way which I had mentioned in above letter

Dear Customer, transaction of INR 179.00 done on ICICI Bank Account XX762 on 14-Apr-22. Info: VSI*AMAZON . The Available Balance is INR 115.96. Call on 18002662 for dispute or SMS BLOCK 762 to [protected]
Kindly take a action .

Hi Team, Good Day!

I'm not able to access my amazon account past 3months. I tried to reset the password but it is showing this message

"Help us protect your account
We have detected unusual activity on your account and have locked it temporarily. Please contact customer service for further assistance."

I request you to activate my account?

I ordered redmi note 10s 6 gb 64gb varient for 10999 under a sale going on amazon. They accepted the same and shipped the order. The order was in gurugram and then they marked it cancelled and returned it to the seller. When i asked them about he same they said that it was due to technical issue, then another agent told me that it was not technical issue but the order was returned my me only. I mean how is this possible. They themselves cancel it and then return it and mark it on me. And afterwards i received a email that the order was cancelled as there was a pricing error on the website. The pricing was that the product was of 12999 and a 2000 coupon was there so i ordered it for 10999. After few days a sale came on Flipkart and now I'm getting the same mobile for 10999 without any error. Due to this mismanagement of amazon the whole day wasted. My whole expectations were ruined. Also i would like to tell that on 18th march 12 am sale on Amazon came under which many 20000+ pricing phone were provided with straight 40% off coupon and many people ordered the same. A 26000 phone was costed around 15500 to people. I mean wasn't it a pricing error? And surprisingly almost all and all of the orders as far as i know were delivered to people. If this wasn't the pricing error then how is my mobile for 10999 is a pricing error and when the same is available on Flipkart also.

I have ordered a kurta. But received a wrong product. Tag was there but not attached. And one who came for return pick up was very very rude. Doesn't know how to speak to woman. He didn't pick up nor gave a proper reason. Just spoke to us bluntly and left. Unacceptable behaviour. We are consumers. Not his slave. Take a proper action against him

Date of the Incident :- 01 March 2022

Description:- I ordered a woodland shoes on [ 25 Feb 2022 ] name woodland shoes which is sold by [ Cloudtail india pvt limited ] of [ RS 2690 ]and i have returned the shoes because of its quality issue. Amazon delivery boy has pick return on 09 March2022.

After Amazon initiated my refund they ask me to wait for 5 days and when i didn't recieved the payment after 6 days i have called amazon customer care and asked for my refund that it is not credit to my account yet, but they said that go and check through your bank so i ask for the (reference no.) from them, so they ask me to wait for { 3 days}. After 3 days when i have recieved the (reference no.[protected] I went to the bank to check the reference no. so the bank accountant told me that we cannot check the reference no. because it is generated by Amazon company so i called the Amazon customer services again so they told me that we have credit your amount.
and when i am calling to the Amazon customer care again they told us that they can't help us any more it is your responsibility and your bank's responsibility and it is not our fault.

Dear sir/mam,
My name is Sunil chandra and it is my kind request to please look after the matter and please help for me Amount :- RS 2690 is a huge amount so please refund it in mine Bank Account NO. and if they cannot credit it to my Bank Account NO. so please Refund it to My Amazon Pay Balance.

I scheduled the return for pigeon pressurecooker on 14th April 2022.
But in morning i received a message return pickup failed as package was not ready.

But no any delivery boy visited at my doorstep to pick up the order so without attempting for pick up they put on such comments.This is so disappointing and bad service from your end.

Kindly check the same and take strict action against it.

I have nearly 7k in my Amazon pay balance account . It's huge amount for me to spend on other things especially I am living in a very rural area I can't use pay balance so please kindly allow me to buy non digital orders just to use my pay balance this isn't fair . You have closed my account without any warning or a chance to explain myself and now not allowing me to use my pay balance this is not acceptable please help me

ORDER #[protected]
Return Pickup Tracking ID:
[protected]
return pick-up was scheduled for: tuesday, 12 Apr, 2022, 07:00 - 19:00 The carrier for this pick-up did not contact me & updated the status as return pick up verification failed . Please arrange
reschedule for return pickup & refund my money....

Sir/mam,
Tracking ID[protected] I ordered a Samsung split ac from Amazon india on 4 April 2022 which delhivery was 12 April 2022 but the delhivery delayed 3 days I can't found my package and no response from company.