Amazon India Complaints & Reviews

Respected Sir/Madam,
I ordered a Slim pant from Amazon's site named Parx Men's Slim Pant whose price was 1119/- and it was delivered to me successfully. But after it delivered to me I found that it has cloth of very poor quality and that's why I decided to return it. Pickup Boy came to me and picked up the package. After 9 to 10 days I waited for the response from Amazon regarding my refund for slim pant. Amazon customer executive told me that we got a fake product instead of the original so we can't refund you the money. They gave me a mail address and told me that for further information you can mail on that address and raise your issue there. I raised my that I didn't cheated you. It was by delivery boy who picked up my return and he surely exchanged the original with duplicate but they are not understanding my words and they told me clearly that we can't refund you money back. If its not my fault then why would I have to make loss for both thing- money which u got and that poor quality product which delivery boy got.
Sir trust me I am innocent and please help me in any possible way. Thank you

Order ID[protected]
Pickup Tracking ID[protected]
Amazon Account Name- Ashfaque
Contact Number- [protected]
Amazon registered email ID- [protected]@gmail.com

I am unable to cancel below order since delivery timelines is 31 March 2022.
Your Amazon service portal is not helping me do cancellation, neither your Amazon CHAT service is helping me since it is only giving me options about delivered book but no options provided for Cancellation/pending delivery items.
Shipment is still not done for below order & hence I should be able to cancel the order, but I M not able to do thru Amazon site.

Amazon "Call me" option is also not working, I feel cheated for having trusted Amazon, I am very much disappointed for having 3 weeks delivery timeline and my order cancellation request not being accepted.

Request to cancel my below order immediately:

I bought the iPhone 12 few days ago and while I was buying, the seller was showing the MRP 79900, but when I received the product the MRP was 65900 which is a clear case of misleading the customers.

This is regarding the watches (CASIO) which I ordered on 6 march 2022 . I have received only the watch boxes without the watches I have spent RS 13290 on 2 watches which wasn't t delivered to me and after following it up with the customer care department they said they cant help me in my matter Amazon is such a big company and this is the kind of service you provide to your customers I have purchased that watch from my first salary which was a gift to my husband and sister i m so heart broken that your customer service is blaming me that i have misplaced the watches why would I do that I have purchased so many expensive electronic items from Amazon But i am sorry to say this wasn't expected from your big brand. I hope you will look into my matter and resolve it .

Hi,

I haven't received three of my orders of a total value of around 90k not have I received the refund and it has been 1 months now. I have been in touch with the customer care team regularly for the refund but the have denied my claim and they have not suggested any solution for my refund. I have also escalated this to @amazonhelp twitter Handel who also are not processing my refund request.

I request you to help me with. Refund of all three of my orders.

Kindly find below the three order IDs:
[protected],[protected] and[protected]

Without my permission or my authentication or my knowledge, my Amazon pay balance deducted against Airtel dth recharge ( i don't have any dth connection).
I raised complaint about this to Amazon, but they are not responding properly or not giving correct solution. They don't know from which device it deducted & for whom account it transferred. Finally no proper response.

The refund for the following orders has not been credited to my bank account. When I talked to Amazon customer care they said that it has been processed from their side and it's stuck from bank's end so contact to your bank. But when I contacted to my bank I found out that the amount has not been processed and it has been stuck because of Amazon only. I was expecting this refund on 2th or March but didn't get it. And from there onwards I have been juggling between bank and Amazon.
Please look after this issue and solve it as soon as possible.
Account number:- [protected]
IFSC code:- SBIN0031725

I was returning a product from Amazon. Amazon had said they will pick up the product the next day. The person from Amazon came to pick it up.
As I was taking a nap, it took me about 4 minutes to bring the package down. At that point the person refused to take my package.

A few moments later his van was in front of neighbour's house. When I asked him again to take the package back, he refused to take it again.

I do not why the pick up person from Amazon refused to take the return package. Now my return date will be crossed in a couple of days, I will be charged for items for which Amazon had agreed to take back.

I have ordered the toys from amazon and they are showing deliver but till date i have not received any of the items

ORDER #[protected]
ORDER #[protected]

Sumit Garg
[protected]

I have ordered a Samsung M12 mobile on Feb 12 2022 and received the same on 14 Feb. But the item is found defective and initiated replacement for the same. It has been 25 days and no person has reached for collection of defective item. But status says representative approached and we are unable to meet them. Order details are attached for reference.
We have made almost 50 calls and chats with amazon customer service and still no change.
Contacted social media of Amazon an d worst response ever was recorded.

Respected Sir/Ma'am

I'm Lalan Kumar Pandey, I'm an active Amazon user. During Amazon's Great Indian Festival Sale I ordered a product worth Rs 4266/- I had paid Rs 4190/- using Amazon Pay Later and the remaining from Amazon Pay balance. And the same day I did the EMI - Manual repayment of that order through UPI but the order has been cancelled by amazon itself due to technical issues.

I got...

I ordered a book and when i got the product and i opened it what i see was the old edition product of that book is in the packing and that book is worth 690 amd i am facing huge loss .. and i contacted amazon about this they are jusg saying wait for three days and making excuses and i want to return this wrong product and i want refund for that same .. registered contact number is [protected] amd order id is[protected] .. plz help me

I ordered oppo enco buds TWS on 4th march, 2022 and at that time it showed delivery estimate to be 7th march, 2022.But today on 7th march, 2022 its showing as already delivered on 6th march, 2022.I asked my family members but none of them have recieved the order on behalf of me.

Hi, I'm Abhik Kumar Mukherjee (prime members of Amazon). I was purchased The Sonnets by William Shakespeare in hard cover book form NEW but old edition received, not new edition. That's why I return this item on 22nd February 2022. The last date of refund was 27th of February 2022. But still not credited. After calling a lot to Amazon.in Customer care then on 5th March 2022 on 12.30 pm my RRN[protected]Refund Reference Number) created. But my Bank (SBI) not initiated my refund amount of rupees 295.41 . Not received till now on today 07th March 2022 on 13:48 PM

Respected Sir/ Madam,
This is the reference of the order number[protected] placed on 11/02/2022 of product JBL Charge 5. I received the wrong product in the delivery made on (13/02/2022). This ordered return dated 16/02/2022. Therefore I am returning the order and request you to kindly send me refund at the earliest. i'm very disappointed with this order.I hope you will take immediate action.

I had purchased a Samsung Galaxy S20 + (Cosmic Gray, 8GB RAM, 128GB
Storage) Without Offer | B084453J8J ( QZ-1UHX-JNQQ ) from Amazon India for a total amount of ₹52, 750.00 on 02/Feb/2021. After one year the phone got locked by Flipkart and now I cannot use it.

Amazon India is currently facing problems supporting International credit cards. They seem to be supporting only Indian issued cards for now due to some technical fault at their end. This is very frustrating for people outside India who wishes to place orders for their families back in India.
Being a famous retailer that pretty much everyone relies upon, they should have found an immediate solution to this problem. It has been over a day now since this issue is existing. Very disappointed with the experience.

Order :[protected]

After returning the exact same product they are still denying the refund.

The pick up guy very well checked, matched the images of the product and then picked it up.

They are still not ready to refund and harassing me for a month

I have ordered a product from Amazon India where the delivery is late. After continuously trying to contact the team, they did not provide any information regarding the delivery and updated the status as delivered. also i tried to contact multiple times which wasn't of much time. Even though its a prime delivery which was supposed to be delivered on March 4th ws delayed and after continuous calls and chats, they marked it as delivered without even delivering the product.

Amazon refunded my amount but not credited yet rs. 1999/- . On the name of s. Venkateswarulu (steelplant) kindly please check and initiate the refund in the account.
Thank you.