Amazon India Complaints & Reviews

I ordered a pair of sneakers but I got different sneakers, so I returned It But I didn't get refund

I called customer care but they are refusing to give refund.

I neither got product nor refund this is very disappointing I am very old customer but never faced this type of issue.

Why pick up boy picked up the product without any objection, if the product has issue.

There is the fault of pick up boy so punish him Instead of torturing your customer.

Please issue refund

Order number[protected]

Sir i rfund the item device name OTG pendrive 64gb order d/t- 1-Feb-2022
order #[protected]
order total amt 639 reference no for the transaction is HSBCN[protected]
Product is refunded in 12/02/2022 and amazon initial d/t 17/02/22 but till i didn't receive the amount in my sbi account so kindly mention the above subject.
Thnks. SATYABRATA MISHRA

1. Initiated a transaction to buy airline tickets on amazon.in on 18th Feb. ORDER #[protected]
2. Ticket was not received even after 8 hours of booking.
3. Contacted Customer care and was redirected to MakeMyTrip. MakeMyTrip denied any booking with that ID.
4. Contacted Amazon Customer Care again and was asked to wait for 24 hours.
5. On 19th Feb, contacted Customer Care again and they raised a complaint with a resolution time of "72 working hours".

Even when I am asking Amazon to cancel the transaction, they are not doing it and using delaying tactics. It is a clear case where they are holding the money unnecessarily only to cancel the transaction later. At that time, the airline ticket price will have risen. Will Amazon pay me the difference in cost of tickets then ?

Even after repeated request to just reverse this incomplete transaction, they are not willing to listen.

[protected]

I purchased this [censored] mattress from Amazon and after I used it for the first night, it had deep dents, I am 50 kgs BTW.

I raised a return for the same and the guy came in a bike and refused to take the mattress back as it’s not possible to get it carried in his bike, since then I have been calling Amazon on weekly basis and they are absolutely doing nothing. All the agents has asked me to wait for 48 hours and 72 hours.

I have been really patient and now it’s been 2 months and the issue is still unresolved.

I spoke to a girl named Vandana and she placed my call on hold for 30 mins. I spoke to Pavithra on 9 Feb and she was able to find out that the seller has been giving wrong information and also the tracking number which they mentioned for return request was incorrect and if the seller doesn’t pick the product in a weeks time they need to initiate the refund.

Today I have no sign of contacts and I spoke to Asutosh and I also spoke to him on 5 Feb. He is very inefficient to be called from senior department. He lied me last time that I will get contacted in 72 hours and today today his reply was same nothing different.

When I started cross questioning, if the seller will not be contacting me in 6 months, will you make me wait for 6 months and his answer was blunt YES.

Are you serious here? I am not sure what your escalation team has been doing since last 2 months. I will post this in social media and complain to consumer forum that I am been lied in serval occasion and given wrong commitments.

I NEED MY MONEY BACK IF YOUR SELLER CANNOT AFFORD TO COLLECT THE PRODUCT.

I have sent them pictures and videos too.

This is to inform you that Amazon has initiated the refund but it is not credited in Upi linked bank account
Kindly check the details and please do the needful
I am attaching everything below
Order #[protected]
Contact number [protected]

Refund Reference number 75503722014012811578881 and
75503722032013190147320
My refund has not been credited to my bank account

I am
from Natepute tal malshiras dist Solapur
With due to respect, my self Navnath Devrao Gore, Sir I had tried many times to contact in your costomer care number but unfortunately I am not successful.
Sir I want to say that I had ordered an product from Amazon.in, but due to some reason I had been returned the product to Amazon but as it was on online payment I had already been paid for it and as I have been returned the product I have to refunded, but due to some technical problem I didn't get refund yet as there policy they had provided me an Refund Reference number # 75105172037001621374238

And had emailed # Please contact your Bank customer care centre and had quote these numbers and I got refund within 4-5 days.

So kindly provide me some help, Or provide me Charge Dispute Form so that I will submit it and handover to Branch.
I am always thankful to you.

I am waiting for your response

I have ordered a product worth Rs 1099/-
A Flora Switch
Its not happen in Amazon but unfortunately its Happening with me first time
Please investigate the matter and make a proper resolution as soon as possible
Instead of switch ... I have got a led light
I am attaching the unboxing video for further reference
Kindly do the fruitful investigation
Orde id #[protected]
Contact number [protected]

I have ordered Philips LED ceiling lights pack of six in 4 quantity. Only 3 sets are delivered and all four are marked as delivered. I have raised complaint many times to customer care but there is no proper response. How much ever I tried the fourth box never arrived and they say they cannot help it. I gave them all details which boxes arrived and which is missing. I gave them tracking ids too. But no proper help. I request you to lodge complaint against Amazon India for not delivering the item after me doing the payment. Payment was done online.

Missing Set tracking ID[protected]

Product link below
https://www.amazon.in/gp/product/B08Y8VPT6S/ref=ppx_yo_dt_b_asin_title_o03_s03?i...⇄

Last week I orderd a book from amazon and its price was 160 Rs. but the amazon agent ripped 260 Rs from me please taken a action against this and returned the 100 Rs.
the amazon delievry agent mob no. is [protected]

I purchased Asus Vivabook 14 AMD labtop from Amazon India vide Order No.[protected] dt. 05.02.2022.. It was defective. Generating excess heat. Amazon sent Computer Engineer also found defective and reported the matter. Amazon India is not taking the defective labtop and returning money. Please take action.

Money without authorization taken off debit card. Want resolved immediately. Will report to BBC

Maine 17 January ki product recieve Kiya tha but mujhe wo damage received hua AUR mereko ye Bola Gaya tha 24-48 hours me Aapko Apna refund mil Jayega but Amazon ne Mera account hold kr Diya ab refund k liyr mna kr rhey hai please mujhe Mera refund de do I request you
Name -Dev sehrawat
Mobile -[protected]
Order I'd[protected]
Address -Mokhra kheri roj (Rohtak)Haryana Maham
Pincode -124022

Reference number[protected]
A/c no - [protected]
Date[protected]

Amazon India is a fraud company. I ordered
Qube By Fort Collins Men's Parka Coat (1220_Grey_L) |
B0943Y49GW ( B0943Y49GW )
HSN:62033990
Order Number:[protected]
Order Date:12.02.2022
In total ₹869
It has exchange and returns policy and validity of 10 days. It was delivered to me on[protected]. It did not fit my body. I wanted to return the product and get my refund of ₹869. I generated a return refund on 13.02.2022 on the same day of delivery. It said a courier will come to pickup the product on[protected] between 7 A.M. to 7 P.M. Nobody came to pickup the product with
Pickup Tracking ID[protected].

On[protected], I contacted the customer care. They again gave a date of 16-02.2022 7-7pm. Refund of ₹869 is also not showing properly on the Amazon India app. They are doing a fraud.
I need my return/refund as soon as possible.
They are delaying the return dates. Such that the 10 days pass so that returns and exchange validity expires. AMAZON INDIA IS A FRAUD COMPANY DONT PURCHASE ANYTHING FROM HERE. CUSTOMER SERVICE IS ALSO RUDE. THEIR SHOPPING SERVICE IS WORST.

Amazon India is a fraud company. I ordered
Qube By Fort Collins Men's Parka Coat (1220_Grey_L) |
B0943Y49GW ( B0943Y49GW )
HSN:62033990
Order Number:[protected]
Order Date:12.02.2022
In total ₹869
It has exchange and returns policy and validity of 10 days. It was delivered to me on[protected]. It did not fit my body. I wanted to return the product and get my refund of ₹869. I generated a refund on 13.02.2022 on the same day of delivery. It said a courier will come to pickup the product on[protected] between 7 A.M. to 7 P.M. Nobody came to pickup the product. On[protected], I contacted customer care. They again gave a date of 16-02.2022 7-7pm for return. I need my return/refund as soon as possible.
They are delaying the return dates. Such that the 10 days pass so that returns and exchange validity expires. AMAZON INDIA IS A FRAUD COMPANY DONT PURCHASE ANYTHING FROM HERE. CUSTOMER SERVICE IS ALSO RUDE. THEIR SHOPPING SERVICE IS WORST.

They pickup my product on 12 February on that day the return req got cancelled after pickup i call to customer service they confirmed me they are able to check that pickup is done i trusted them after that i called them again they told me it is not updated here and put my call on mute then disconnects the call i tweet also they are not helping me there tooo please help me with my refund they already pickedup ky product

I am Prime member of Amazon and use it almost daily to place orders.
Since last few months, I am pained and frustrated with Price tag missing issues.
Can you comment why Price tags are missing for almost every Garment ordered?
In case of Return of such products, it’s a huge pain as Delivery boys do not accept products with missing Price tags.. (even when price tag is missing is mentioned in comments while putting return...

Hi i am Pooja Lande, recently i have did a recharge transaction through amazon pay my money. But due user interface i have entered wrong no during the transaction.

Kindly reverse the same in correct mobile no or get my money back into account.
I have already message the same information to “59109” but i got respond “no keyword found”

Now please do the same on urgent basis…. Details are as below….

Date – 13/02/2022

Correct mobile number- [protected]

Wrong mobile number- [protected]

Amount - 479

Transaction id[protected]