Amazon India Complaints & Reviews

Order id is[protected]. I have ordered this product on 23 rd march and the amount is 5899 rs. Immediately due to a quality issue i have applied for the return and the seller has approved my return i have attached the screenshot of the same. Now amazon pick up logistic is neither giving call and in this way at least amazon customer service had arranged 4 times return pick up. Today it is 28th march yet the product is not picked up. Amazon customer service is giving different excuses and tall promises. Verbally something else and in mail they are mentioning something else. One of the customer service executive said that you can take action. Previously amazon india was much better. Regretting that i have ordered from amazon. Now again purposely they have given 5th time return pick up on 31st march. Am attaching all the screenshots and i have highlighted. Infact amazon have not published my review too about pickup logistic team. Kindly do the needful.

I Placed order of Rs. 89, 990 using ICICI UPI Handle [protected]@icici on 11 March at 10:34 PM.
My order was placed successfully and amount was deducted.
When I check my Mobile after sometime, I received Password Reset SMS which i did not requested but Amazon India reset my password and change my email on behalf of some hacker or insider of amazon employee and My Account was Hacked. the Email in my account was changed by the hacker and as Hacker was not able to change Mobile Number so i received all SMS notifications. My Order number[protected] was Cancelled and the Refund was given in my Amazon Pay Account as vouchers which was misused by hacker as he was having access to my account. I just received SMS for Amazon Pay Reference ID mentioned below: [protected] ₹10000 [protected] ₹10000 [protected] ₹9990 [protected] ₹10000 [protected] ₹10000 [protected] ₹149 [protected] ₹10000

I did not request any refund in Amazon Pay Account and it is big mistake by amazon that they refund the order amount in amazon pay balance and it is fault of Amazon the refund the amount in Amazon pay Account and not in BANK, that was original payment method. If order is cancelled they must refund it in my bank account from where payment was done, then this all issue would not have occurred and my amount would also be refunded safely back but they did it deliberately which i think is role of some inside from amazon as they cannot reset my account details without calling me on my number i.e. [protected] which is registered in the amazon account. I was shocked and immediately called amazon team and have requested amazon many times but they are not helping me. My money is lost and my order also. Now i request strict action against Amazon and refund my money with Interest otherwise I will approach Court for the same. Someone from Amazon Employee is involved in this case as i never requested for Password Change and they changed password, changed email without my concern. My UPI Transaction of Rs. 89, 990 was not refunded back to my source account from where payment was made. If order was cancelled then refund is to be done in my original payment method. I never requested to send refund in my amazon account which was hacked and i was not able to use it. I am still not able to use the account. Kindly help me to get my money back or my ordered product delivered. I never cancelled my order nor i asked for any refund. All was done by hacker which i think is someone insider from amazon india employee.

My wife order New Mobile phone to give gift to me.
She asked to her brother and her brother help him to buy mobile. (they ordered on 25/03/2022)

When I received the parcel on 27/03/[protected]@ 5.55pm. I found (ONE + NORD 6B ram)that the configure is not good hence I request to my wife to replace and buy upgraded product (one plus nord 8GB ram).
But due to amazon policy i can not replace or return item if their is any error of damages.
hence i talked to Customer executive of Amazon help center on 28/03/2022 and made request to replace or return but they not agree on any one of the issue.

Sir there is very short time (with in 24hr of receiving [protected]@ my door step) how can they not accept my returns/replace.
Please help in this issue.

Thanks
Kitesh Panchal
Ahmedabad, Gujarat.
Mob [protected]

This is Srinivasu, I got Amazon delivery boy job offer, I was paid 1000/- rs. for uniform, I was paid money by UPIID:
([protected]@ybl)
Transaction no T2203231906370255152021.
and that fraudster
mobile no ( ±91-[protected]) this number not working from last 6 days, after paid my money, please find him and fanish that guy fraudster name is MIRDODDI NARENDER. Idont know his face and details.

My contact no
[protected]@yahoo.com

I have got wrong product though I have given the amount on COD but product is totally not worth it. As I gave to return it but now I can't return it back. Please help me and I don't want any product in return, I just want my money back. Please look into this matter.

I order a smartwatch from Amazon and when I open it I was shot because the what were missing from it so I ask the company to refund my money but they said they are doing investigation and I have not get a proper solution till now and I am asking for my refund so please help me regarding this my order ID is[protected]

Amount deducted and the refund amount
Not showing in my bank account when i
talk to the customer service of Amazon
they told me that we have given you a
refund reference number so talk to ur
bank's customer service and give this
number they refund it... when i call to my
banks customer service they say that this
number does not mean to them because it
is given by Amazon not by them and they
also said that Amazon haven't refunded
ur amount so contact to them ... i contact
both of them but they refused to solve my
problem what should i do it is so mentally
harrassing plzz solve my problem sir

Hello Dear Amazon Team.
I order all my stuff from Amazon, And I am also happy with Amazon. But for the first time after years of faith or trust, a fraud has happened to me. I have received empty box from Amazon. I ordered a smartwatch and didn't receive it. there is only a charging cable. As at the time of delivery we cannot open the product and check.The product was completely sealed from above like every time but the packaging was open from inside.
I am basically a regular customer of Amazon and prefer to order products from Amazon itself. But if this type of fraud happens with customers then I will have to order from some other shopping site.
Today Amazon is because of the trust and faith of the customers. And I guess you wouldn't want to lose your regular customer.
Dear Amazon either refund me or deliver the product to me.
Order Number:[protected]
Name - Sachin Yadav
Aadhar Number[protected]

Thank You

Prepaid order for
TP-Link TL-MR100 300Mbps Wireless N 4G LTE, Wi-Fi N300, Plug and Play, Parental Controls, Guest Network, with Micro SIM Card Slot, WiFi Router was placed on 15th Mar 2022 and the amazon delivery partner has claimed delivery to "a security guard" and the product is not delivered. We have other packages delivered to door by amazon on the same day. Amazon telecalling executives are not resolving the issue,

Dear sir, we started selling on Amazon under the name AEONZ in the sports and fitness category. On March 12, 2022 Our Selling account was suspended with reason for forge or manipulated documents. But we never submitted any forged or manipulated documents.

We appealed the decision with all our invoices, supplier details, product images from our warehouse but the merchant review team did not respond to our appeal. Our payments...

Sir i have order Omron HEM 7120 Fully Automatic Digital Blood Pressure Monitor With Intellisense Technology For Most Accurate Measurement - Arm Circumference (22-32Cm) on 02 mar 2022.my order is receive on 15 mar 2022. In this box product was properly missing.the box was empty.
my Order id #[protected].
i have complaint about this to amazon customer care with video proof. but my refund is not received yet.
my email id - [protected]@gmail.com
i have also share with you-
1. video proof
2. invoices
3. copy of the email correspondence.

I purchased a Ride-on electric bike from Amazon. I received it on 23rd Feb 2022 and as some of the functions were not working I requested for a return on 25th/26th Feb 2022. The pickup guy came but said this item will be picked up by a Truck as the item is big. Since then no one contacted me nor came for the pickup. I have contacted costumer care through Chat and Call 6-7 times but every time they say it will be done in 3 days. Till today, no pickup was done and I didn’t get my refund of Rs. 12, 590/.

It has been a month since I raised a return request and I didn’t get any solution from Amazon customer care.!! The order number is : 7574705

Through Amazon I ordered 74Wh battery from SellZone and paid the cost instead I received 42 wh battery. Though I raised a return product in Amazon the same day, no one from Amazon pick up team collected this wrong product (which is still between the return period as per their policy) from me instead they kept messages (few) saying I was away and my house is locked, but I am in WFH.
No proper response from Amazon for the wrong product delivery and return/refund. Finally for a wrong product I paid the cost and the product no use to me.

Both Amazon and SellZone not genuine and takes customer care.

So, I returned a product on 17th march and today i received an email that no refund will be issued as i have returned wrong product. Well, in my defense, I have returned whatever product was delievered to me.
So, today I called the customer care of amazon and call was forwarded to a specialist who says, we have been informed to not take any action in this case. I asked her to either give me the product back or give me my refund. She very conveniently says, i am sorry i have to disconnect the call now and cuts the call.

Well, tell me what should i do now. I don’t have the product nor am i getting my refund.

Either give me the product back or issue me a refund, Amazon. What is this behaviour?

Feel free to connect with me on my phone: [protected]

Amazon(Amazon Very bad service)
Order date 05-Mar-2022

Order #[protected]
कि सर्व्हिस बहुत ही खराब है .. मैने 5 मार्च को लँपटॉप बुक किया .. और पैसे भी पुरे जमा किये ... पर आज 26 मार्च तक मुझे लँपटॉप मिला नाही .. नाही वहा से कोई मेल / या मेरे लँपटॉप का स्टेटस दिया गया है ... 21 दिन मै भी ... लँपटॉप डिलिव्हर नाही हुआ है ...

Amazon doing fraud to me successful debited amount 1830/& & 1809/- and after ordering order gets failed. But money not rolled back still yet all in documents shows debited to Amazon successful but Amazon said we haven't your money to refund so what I do, I have already complained in PNB bank, customer care, consumer complaint, government consumer complaint but money not rolled back to my account.

Recently, I ordered a fortune oil of 5 lit jar but parcel contains one lit pouch of fortune oil instead of 5lit jar.
I had complaining many times but resolution given till now, even sent all images and documents.

Order failed at Amazon 2 times account debited by 2 times with RS 1830/- & 1809/- and filed a online complaint through PNB Bank but not received my money after 7-8 days spended. Amazon India said we have no money in our account we haven't received your payment do kindly raise a charge dispute form. But I have done doubt upon Amazon India that my order placed successfully and after some time it getting failed so please help me to rolled back my amount RS 1830/- & 1809/-.

Please help me ..

Sir/ Madam
I had ordered a HP laptop where price around Rs. 60000 one week earlier then yesterday delivered an used laptop from Amazon having finger print password and numeric password as well. So please take some legal action for doing these kind of cheating with customers.

Sir/ Madam
I had ordered a HP laptop where price around Rs. 60000 one week earlier then yesterday delivered an used laptop from Amazon having finger print password and numeric password as well. So please take some legal action for doing these kind of cheating with customers.