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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 118

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M
Meena Goel
Mar 16, 2022
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Hi, I had tried to add money to my Amazon wallet through UPI, but the payment was declined. However, the money has been debited from my bank account. I have contacted both Amazon and HDFC customer care but no one is giving an appropriate reply.

Kindly help me to get my money back.

Customer Name- Meena Goel
Date of the transaction- Feb 23, 2022
Transaction/Order id on Amazon Pay[protected]
Amazon India customer support has been notified about the posted complaint.
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    N
    Naveen Kumar Azhagesan
    Mar 16, 2022
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    Regarding i will pay TATA sky Rs-300 but not receive my TATA sky account

    Hi, i am Naveen Kumar from Cuddalore in Tamil Nadu, 12.03.2022 Time 12:52pm i Am recharge to My Tata sky dish recharge 300 Rs, I am using UPI in Amazon UPI, in My bank account amount debit 300 RS, but but not receive
    I conduct Amazon UPI customer service people his diverted to TATA sky, Tata sky to divert to Amazon UPI,
    What to do, 🥺 customer now confusion,
    Both are created, not support customer, only earning money 🤑, his Amazon UPI customer service people his speek too much bad, activity, rude speek, fake UPI is Amazon UPI, hello public please don't use Amazon UPI, his One number India cheeter

    Amazon Tata sky dish UPI Paying ID - billdeskbqr.[protected]@hdfcbank

    Bank reference id[protected]

    I need refund My amount 300 RS

    Please friends this message share to social media on Facebook, instgram, YouTube, tweeter, news media also,
    +3 photos
    Amazon India customer support has been notified about the posted complaint.
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      N
      Nikhil9470
      Mar 16, 2022
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      Address: Amazon.in

      Dear Sir i have order luminous battery , but same[protected] my account was close by Amazon and refund my balance but my refund is not credited into my account, my account has not any emai register and I also i am unable to login my account so I also not provide you order no

      I provide you account details so please verify my account details and help me immediately and provide me resolution with refund refrences no

      My account details

      Name-Nikhil Kumar

      Mob-[protected]

      Adress-Motipur, bihar, pin-843127

      Order product name-Luminous battery

      Seller -Electric cart

      Please think like a customer and help me with resolution
      Amazon India customer support has been notified about the posted complaint.
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        M
        Mahimsinghrajput
        Mar 15, 2022
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        Address: Noida sector-45 sadarpur calony gali no-2

        Please refund my money because I found week product poor product
        Amazon India customer support has been notified about the posted complaint.
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          N
          Naveen Shanigaram
          Mar 15, 2022
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          Address: Financial District, Nanakramguda, Paayilis Rd, Gachibowli, Nanakaramguda, Telangana 500032

          I ordered from that date Feb 27th 2022. amazon website that product name " Simran Handicrafts Wooden Serving & Cooking Spoons Wood brown "
          Still not received product. when i called amazon customer care they are telling that is third party seller i dont know tracking details so contact only DTDC courier so what please take the action Amazon & DTDC. i am waiting for that product since almost 20 days, still not delivered product.
          i am facing issues from amazon.

          My Details:
          Naveen Shanigaram
          [protected]
          Amazon order Id : Order#[protected]
          +1 photos
          Amazon India customer support has been notified about the posted complaint.
          Mar 15, 2022
          Updated by Naveen Shanigaram
          I ordered from that date Feb 27th 2022. amazon website that product name " Simran Handicrafts Wooden Serving & Cooking Spoons Wood brown "
          Still not received product. when i called amazon customer care they are telling that is third party seller i dont know tracking details so contact only DTDC courier so what please take the action Amazon & DTDC. i am waiting for that product since almost 20 days, still not delivered product.
          i am facing issues from amazon.

          I need refund the money with products

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            manojamanvani
            from Bareilly, Uttar Pradesh
            Mar 15, 2022
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            Address: amazon india

            3rd class customer care services, payment deduct from my account, but amazon india decline the payment wide order no #[protected].
            Any mail id not mention in website, 3rd class chatting services.please find attached screen shot
            Mk walia
            #[protected]
            +1 photos
            Amazon India customer support has been notified about the posted complaint.
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              M
              MohitAD_15
              Mar 15, 2022
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              Name - Mohit Anil Kumar
              Order Id[protected]
              Acc No - [protected]
              Refund Ref No[protected]

              I Purchased Hair Oil from Amazon on March 09 Wednesday with a Total Amount of Rs 150 and due to some reason I cancelled my order, and asked to refund my amount onto my bank account, On Saturday 12 March I received a mail from Amazon that they refunded my Amount and it should be reflected onto my bank account by now, But still uptil today Tuesday 15 March, I haven't received my refund yet, when I contacted Amazon they asked me to fill Charge Dispute Form of Indian Bank . I Urge you to look into my issue and provide refund as soon as possible .
              Amazon India customer support has been notified about the posted complaint.
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                Z
                Zahid Bahreinwala
                Mar 15, 2022
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                Amazon India order number
                [protected]

                This order was for 2 boxes motion sensor lights
                when i opened the box after courier left sealed parcel there was only one box of 3 pieces
                I did complain to Amazon India for redressal and they sent me a letter stating that by 11 th march they will reply.

                Nothing has come in the mail or from the dealer,
                Amazon India customer support has been notified about the posted complaint.
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                  D
                  DJ SONTY
                  Mar 15, 2022
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                  Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.

                  Hi Team,

                  I was using my account with mobile number [protected] and now I am not able to you it.

                  Please activate my account as soon as possible.

                  Thanks & Regards,
                  Suryakant mandal
                  [protected]
                  Amazon India customer support has been notified about the posted complaint.
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                    pratham_25
                    from Hyderabad, Telangana
                    Mar 14, 2022
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                    Resolved

                    Please cancel and refund my undelivered Order:
                    Ordered on 23 February 2022 Order#[protected]

                    My Name: Partha Mitra
                    Mobile#: +[protected]
                    Mar 18, 2022
                    Complaint marked as Resolved 
                    Amazon India customer support has been notified about the posted complaint.
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                      F
                      floral mk
                      Mar 14, 2022
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                      Address: India

                      Order Number:[protected] Invoice Number : BUWW-49414
                      Order Date: 17.02.2022
                      PrettyKrafts Pink Color Plastic Shaving Kit, Organiser For
                      Men and women - Pack Of 3 | B01HNXAONE (
                      B01HNXAONE )
                      HSN:940310
                      ₹359.00

                      This order was sent completely wrong instead of stripe bags i got transparent shaving toiletry bags delivered, i went for replacement, again replaced order was also different. Pick up was done, and then i was never refunded for over ten days. Amazon customer care harassed me, even cut the call on my face saying their team decided to give verdict in favour of the merchant and I, as a customer have sent some other product back and THEY HAVE DECIDED TO NOT ISSUE REFUND FOR THIS, ...what nonsense is this?? They let their loser merchants on their platform and loot customers. I lost my money, amazon is horrible, wayyy worse than flipkart, I want my money back. THIS IS WRONG, I WILL NOT STOP TO POST THIS ISSUE EVERYWHERE ON EVERY ONLINE COMPLAINT SITE.
                      Amazon India customer support has been notified about the posted complaint.
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                        A
                        Arati Aswani
                        Mar 14, 2022
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                        I had ordered Zinc Technologies 12 V 2A UPS from Amazon on 23rd Feb'2022. But the order has been cancelled. However, the amount of Rs1399 has been debited from my Kotak Mahindra Bank through Amazon UPI. When i spoke to the customer care of Amazon, they informed that they have not received the amount. & same is the case with Kotak Mahindra customer care who also confirms that it need to be refunded buy Amazon team.

                        Not sure where the issue is. Can someone please help in resolving this issue & help get my refund back. this is the 2nd time that i am facing similar issue.
                        Amazon India customer support has been notified about the posted complaint.
                        This is a fraud website, Someone in the name of Saurabh had called up & because of his stupidity i lost another 20k from my account.

                        Also, Note, he was asking for my personal bank account details & OTP. Please do not trust these guys.
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                          Vinod Sampath Kumar
                          from Anand, Gujarat
                          Mar 14, 2022
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                          Address: [email protected]

                          I wasted my timein spin and win, it’s a scam. It was not working. They just want me spend time in their app.
                          Amazon India customer support has been notified about the posted complaint.
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                            A
                            ashfaquehusain
                            from Jodhpur, Rajasthan
                            Mar 13, 2022
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                            Address: Dechoo, Jodhpur (342314)
                            Website: Amazon India

                            Order ID:
                            [protected]

                            Respected Sir/Madam,
                            I ordered a Slim pant from Amazon's site named Parx Men's Slim Pant whose price was 1119/- and it was delivered to me successfully. But after it delivered to me I found that it has cloth of very poor quality and that's why I decided to return it. Pickup Boy came to me and picked up the package. After 9 to 10 days I waited for the response from Amazon regarding my refund for slim pant. Amazon customer executive told me that we got a fake product instead of the original so we can't refund you the money. They gave me a mail address and told me that for further information you can mail on that address and raise your issue there. I raised my that I didn't cheated you. It was by delivery boy who picked up my return and he surely exchanged the original with duplicate but they are not understanding my words and they told me clearly that we can't refund you money back. If its not my fault then why would I have to make loss for both thing- money which u got and that poor quality product which delivery boy got.
                            Sir trust me I am innocent and please help me in any possible way. Thank you

                            Order ID[protected]
                            Pickup Tracking ID[protected]
                            Amazon Account Name- Ashfaque
                            Contact Number- [protected]
                            Amazon registered email ID- [protected]@gmail.com
                            +1 photos
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                              P
                              prashant surya
                              Mar 13, 2022
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                              Recently i purchased online Realme narzo 50i from amezon india the order details are
                              Ordered on 26 November 2021 Order#[protected]
                              The Device IMEI number is not matching with the Device
                              i request to replace the device
                              +1 photos
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                                M
                                Mrjarvis46
                                Mar 13, 2022
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                                I have ordered a product from Amazon and returned it back . I paid using my bank account, but and the refund is initiated but not yet received to my account, here is the reference number for the transaction[protected] .
                                +1 photos
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                                  S
                                  Sgarg11
                                  Mar 13, 2022
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                                  I ordered a laptop table order number[protected] dated 4 march 2022 from Amazon India. when I opened it i found it complete broken. I ordered a return and refund of amount paid in the customer care for four consecutive days & they sent a person twice to take the return but he refused to take it saying that the product being returned is completely different from the picture in the app and threw the package containing product on the road and went back in his last visit I again called the customer care and they said some one will come to pick again..No one has come . He did not accept the return and behaved very rudely. This is the harassment they give to their prime members. I request the forum to redress my grievance and provide me relief for the agony and mental trauma faced by me along with refund for the product.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    D
                                    dlodha
                                    Mar 13, 2022
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                                    Address: No 26/1, World Trade Centre 8th Floor, Brigade Gateway Bengaluru, 560055 India

                                    I have received damaged product / sofas as well as the sofas I have received were of very cheap quality compared to what was shown/listed on Amazon.in.
                                    Despite of my repeated communication, the seller is not willing to take the return pick-up and processing my refund. I have raised a-to-z claim also in Amazon twice. Those got cancelled due system error/issue without any fault at my end (as informed by the Amazon team).
                                    I tried contacting Amazon customer service multiple times (at least 7-8 times) and every time they tell me that they will get back in 48 hours or a week and resolve the matter. But so far they haven't responded back on any of the call nor they have resolved the matter.
                                    The seller's listing on the Amazon platform looks to be fraudulent and misleading.
                                    Regarding order Number :[protected]

                                    I am attaching the all communication with the seller on the Amazon platform which is visible to Amazon as well. It is causing a mental harassment to me. No support from Amazon and the seller (Avian homestore).
                                    Now, the only hope is from you to resolve the matter and get my hard earned money back.

                                    Also, request you to please take appropriate action on Amazon and the seller.

                                    Thanks,
                                    Dharmendra
                                    +2 photos
                                    +1 videos
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                                      S
                                      Sgarg11
                                      Mar 13, 2022
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                                      The product (laptop table) that was delivered was found broken in to pieces on opening the parcel...When delivery agent was asked to take it back he refused and asked to contact amazon...For four days i was talking to their team of customer care executives and each passing on the blame to previous person that on system they have not entered the return request correctly and now we have done and there will be mo problem in picking up the damaged product and issuing refund...But the delivery agent comes and misbehaves, fights and says he has no instruction to pick up the damaged product...And throws it om the road and goes away...Such nonsense is not tolerable..And they should be punished severely for providing such service who are prime members and have had long association with them.
                                      +1 photos
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                                        R
                                        Rajesh_k1975
                                        Mar 12, 2022
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                                        ORDER #[protected]
                                        ORDER #[protected]

                                        when we got these items, price tag was missing. which informed to the customer care people also

                                        when we exechagned and got the new items ..that time also price tag was not found..

                                        we we called customer care they all the time lied " if this return pickup failed we will intiate advance refund " .. but not happend

                                        i have all the chat history and replies
                                        Amazon India customer support has been notified about the posted complaint.
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