Amazon India Complaints & Reviews

Hi Team,

I was using my account with mobile number [protected] and now I am not able to you it.

Please activate my account as soon as possible.

Thanks & Regards,
Suryakant mandal
[protected]

Please cancel and refund my undelivered Order:
Ordered on 23 February 2022 Order#[protected]

My Name: Partha Mitra
Mobile#: +[protected]

Order Number:[protected] Invoice Number : BUWW-49414
Order Date: 17.02.2022
PrettyKrafts Pink Color Plastic Shaving Kit, Organiser For
Men and women - Pack Of 3 | B01HNXAONE (
B01HNXAONE )
HSN:940310
₹359.00

This order was sent completely wrong instead of stripe bags i got transparent shaving toiletry bags delivered, i went for replacement, again replaced order was also different. Pick up was done, and then i was never refunded for over ten days. Amazon customer care harassed me, even cut the call on my face saying their team decided to give verdict in favour of the merchant and I, as a customer have sent some other product back and THEY HAVE DECIDED TO NOT ISSUE REFUND FOR THIS, ...what nonsense is this?? They let their loser merchants on their platform and loot customers. I lost my money, amazon is horrible, wayyy worse than flipkart, I want my money back. THIS IS WRONG, I WILL NOT STOP TO POST THIS ISSUE EVERYWHERE ON EVERY ONLINE COMPLAINT SITE.

I had ordered Zinc Technologies 12 V 2A UPS from Amazon on 23rd Feb'2022. But the order has been cancelled. However, the amount of Rs1399 has been debited from my Kotak Mahindra Bank through Amazon UPI. When i spoke to the customer care of Amazon, they informed that they have not received the amount. & same is the case with Kotak Mahindra customer care who also confirms that it need to be refunded buy Amazon team.

Not sure where the issue is. Can someone please help in resolving this issue & help get my refund back. this is the 2nd time that i am facing similar issue.

I wasted my timein spin and win, it’s a scam. It was not working. They just want me spend time in their app.

Order ID:
[protected]

Respected Sir/Madam,
I ordered a Slim pant from Amazon's site named Parx Men's Slim Pant whose price was 1119/- and it was delivered to me successfully. But after it delivered to me I found that it has cloth of very poor quality and that's why I decided to return it. Pickup Boy came to me and picked up the package. After 9 to 10 days I waited for the response from Amazon regarding my refund for slim pant. Amazon customer executive told me that we got a fake product instead of the original so we can't refund you the money. They gave me a mail address and told me that for further information you can mail on that address and raise your issue there. I raised my that I didn't cheated you. It was by delivery boy who picked up my return and he surely exchanged the original with duplicate but they are not understanding my words and they told me clearly that we can't refund you money back. If its not my fault then why would I have to make loss for both thing- money which u got and that poor quality product which delivery boy got.
Sir trust me I am innocent and please help me in any possible way. Thank you

Order ID[protected]
Pickup Tracking ID[protected]
Amazon Account Name- Ashfaque
Contact Number- [protected]
Amazon registered email ID- [protected]@gmail.com

Recently i purchased online Realme narzo 50i from amezon india the order details are
Ordered on 26 November 2021 Order#[protected]
The Device IMEI number is not matching with the Device
i request to replace the device

I have ordered a product from Amazon and returned it back . I paid using my bank account, but and the refund is initiated but not yet received to my account, here is the reference number for the transaction[protected] .

I ordered a laptop table order number[protected] dated 4 march 2022 from Amazon India. when I opened it i found it complete broken. I ordered a return and refund of amount paid in the customer care for four consecutive days & they sent a person twice to take the return but he refused to take it saying that the product being returned is completely different from the picture in the app and threw the package containing product on the road and went back in his last visit I again called the customer care and they said some one will come to pick again..No one has come . He did not accept the return and behaved very rudely. This is the harassment they give to their prime members. I request the forum to redress my grievance and provide me relief for the agony and mental trauma faced by me along with refund for the product.

I have received damaged product / sofas as well as the sofas I have received were of very cheap quality compared to what was shown/listed on Amazon.in.
Despite of my repeated communication, the seller is not willing to take the return pick-up and processing my refund. I have raised a-to-z claim also in Amazon twice. Those got cancelled due system error/issue without any fault at my end (as informed by the Amazon team).
I tried contacting Amazon customer service multiple times (at least 7-8 times) and every time they tell me that they will get back in 48 hours or a week and resolve the matter. But so far they haven't responded back on any of the call nor they have resolved the matter.
The seller's listing on the Amazon platform looks to be fraudulent and misleading.
Regarding order Number :[protected]

I am attaching the all communication with the seller on the Amazon platform which is visible to Amazon as well. It is causing a mental harassment to me. No support from Amazon and the seller (Avian homestore).
Now, the only hope is from you to resolve the matter and get my hard earned money back.

Also, request you to please take appropriate action on Amazon and the seller.

Thanks,
Dharmendra

The product (laptop table) that was delivered was found broken in to pieces on opening the parcel...When delivery agent was asked to take it back he refused and asked to contact amazon...For four days i was talking to their team of customer care executives and each passing on the blame to previous person that on system they have not entered the return request correctly and now we have done and there will be mo problem in picking up the damaged product and issuing refund...But the delivery agent comes and misbehaves, fights and says he has no instruction to pick up the damaged product...And throws it om the road and goes away...Such nonsense is not tolerable..And they should be punished severely for providing such service who are prime members and have had long association with them.

ORDER #[protected]
ORDER #[protected]

when we got these items, price tag was missing. which informed to the customer care people also

when we exechagned and got the new items ..that time also price tag was not found..

we we called customer care they all the time lied " if this return pickup failed we will intiate advance refund " .. but not happend

i have all the chat history and replies

Account name:- NK rajput.
Order name:- Mayank Kumar
Order Id:[protected]
Order date:- 27/2/22
Order name:-Grin Health SitRight Pro Lumbar Support Pillow - Pure Memory Foam Backrest Cushion for Office Chair, Car &
Back Pain Relief, Grey.
I ordered this at (rs.1890) but I received defferent product (black colour) and bad condition. it's totally waist because my car seat is grey i don't use it anyway. Produc delivered at 2/3/22 at address those i given. When I opened it seemed different. After i called Amazon customer care and register my complaint and he told me wait for 3 days. after that I asked him to give me complaint ID but he denied and told me it is our internal investigation matter we don't give you complaint ID. In 5/3/22 i call Amazon customer care he told me due to result of our internal investigation we don't give you return or refund.he told me at our side we give you right product. I request him so much for return or refund or replacement but he denied and told me sir it's non returnable product.We don't do anything. I also coordinate company by mail. But sam response comes. He denied for return or refund.
WHAT IS WANT:- I WANT ONLY RETURN OR REFUND FOR THIS PRODUCT (1890 rupees).
Note:- NOW SO MUCH HARASSMENT I DON'T WANT REPLACMENT. BECAUSE AT YOUR SIDE YOUR TEAM MEMBERS TOLD ME IT'S NOT RETURNABLE OR NOT REPLACEMENT PRODUCT.
I also attached:- product invoice, company reply or response mail image, product image.

I have bought a saree from amazon but when it is delivered to me it was absolutely different and poor quality. I have placed a return request but delivery boy denied to take product back.
Order ID[protected]

contact no-91-[protected]

Respected Sir/Madam,
I ordered a Slim pant from Amazon's site named Parx Men's Slim Pant whose price was 1119/- and it was delivered to me successfully. But after it delivered to me I found that it has cloth of very poor quality and that's why I decided to return it. Pickup Boy came to me and picked up the package. After 9 to 10 days I waited for the response from Amazon regarding my refund for slim pant. Amazon customer executive told me that we got a fake product instead of the original so we can't refund you the money. They gave me a mail address and told me that for further information you can mail on that address and raise your issue there. I raised my that I didn't cheated you. It was by delivery boy who picked up my return and he surely exchanged the original with duplicate but they are not understanding my words and they told me clearly that we can't refund you money back. If its not my fault then why would I have to make loss for both thing- money which u got and that poor quality product which delivery boy got.
Sir trust me I am innocent and please help me in any possible way. Thank you

Order ID[protected]
Pickup Tracking ID[protected]
Amazon Account Name- Ashfaque
Contact Number- [protected]
Amazon registered email ID- [protected]@gmail.com

I am unable to cancel below order since delivery timelines is 31 March 2022.
Your Amazon service portal is not helping me do cancellation, neither your Amazon CHAT service is helping me since it is only giving me options about delivered book but no options provided for Cancellation/pending delivery items.
Shipment is still not done for below order & hence I should be able to cancel the order, but I M not able to do thru Amazon site.

Amazon "Call me" option is also not working, I feel cheated for having trusted Amazon, I am very much disappointed for having 3 weeks delivery timeline and my order cancellation request not being accepted.

Request to cancel my below order immediately:

I bought the iPhone 12 few days ago and while I was buying, the seller was showing the MRP 79900, but when I received the product the MRP was 65900 which is a clear case of misleading the customers.

This is regarding the watches (CASIO) which I ordered on 6 march 2022 . I have received only the watch boxes without the watches I have spent RS 13290 on 2 watches which wasn't t delivered to me and after following it up with the customer care department they said they cant help me in my matter Amazon is such a big company and this is the kind of service you provide to your customers I have purchased that watch from my first salary which was a gift to my husband and sister i m so heart broken that your customer service is blaming me that i have misplaced the watches why would I do that I have purchased so many expensive electronic items from Amazon But i am sorry to say this wasn't expected from your big brand. I hope you will look into my matter and resolve it .

Hi,

I haven't received three of my orders of a total value of around 90k not have I received the refund and it has been 1 months now. I have been in touch with the customer care team regularly for the refund but the have denied my claim and they have not suggested any solution for my refund. I have also escalated this to @amazonhelp twitter Handel who also are not processing my refund request.

I request you to help me with. Refund of all three of my orders.

Kindly find below the three order IDs:
[protected],[protected] and[protected]

Without my permission or my authentication or my knowledge, my Amazon pay balance deducted against Airtel dth recharge ( i don't have any dth connection).
I raised complaint about this to Amazon, but they are not responding properly or not giving correct solution. They don't know from which device it deducted & for whom account it transferred. Finally no proper response.