Amazon India Complaints & Reviews

I have ordered a power bank but after paying money my account got blocked without any reason and amazon is not refunding me

[protected] order I'd
Sir I ordered a OnePlus earbud but received different model OnePlus neckband then I contact Amazon for this they investigate after that say said they provide right product I've the unboxing video also OnePlus red cable club which is unique for every OnePlus product and that's the evidence with qr prove they didn't listen anything cut call refuse to listen Amazon is a very fraud company please provide me resolution . Here I attached the product what I received and the product I'd .

Sir I ordered a OnePlus earbud but received different model OnePlus neckband then I contact Amazon for this they investigate after that say said they provide right product I've the unboxing video also OnePlus red cable club which is unique for every OnePlus product and that's the evidence with qr prove they didn't listen anything cut call refuse to listen Amazon is a very fraud company please provide me resolution . Here I attached the product what I received and the product I'd .

In 10 feb 2021, I was given a @SamsungIndia phone that had been bought on @amazonIN . The payment was made in FULL. For some days now I have been getting messages from @Flipkart

your device is blocked as payment for flipkart smart upgrade plan is overdue

contact in amazon customer care I talked to Pooja, she said there is a technical problem, you go to Samsung service center and you will unlock the phone.

I went to Samsung service center then they said talk to flipkart, do their payment paid, flipkart will unlock the phone.

I had returned a product on December 31 with order id:[protected] but my Amazon page still says 'Return started'. I contacted customer service after a few days and they were rude about it and said the return was cancelled and there was a verification error.

I am in despair as it is a costly item and I am being punished for an error on Amazon's side. I have lost both the item and my money. I did not expect such service from Amazon considering I am an old customer. I need my refund.

Amazon is neither delivering the product nor refunding but marked as delivereD. I had an issue with the order which worth 1lakh and the order delivery got messed up due to the ignorance of the delivery boy I am behind this issue since 25 jan 2022 with no resolution.

I have received lot of false promises on resolution date. They are just fooling around
Order id
[protected]

Dear sir
I purchased Invento 0408mm DC micro coreless magnetic motor 25000rpm ... 4 pieces with full payment Rs.420/- by debit card on 19 January and I return this product on 25 January but I have not received my refund in my bank account till now.
Where as Amazon.in challenge that he successfully processed my in my bank account but why it no credit in my bank account??
So sir please resolve my this issue and kindly provide my refund in my bank account as soon as possible!!

I purchased pack of 2 invento 0408 micro DC coreless motor 25000rpm 4 pieces ...at amazon.in on 19 January and payment done by debit card with Rs .420+420 two times per two orders and I return this product on 25 January but I have not received my total refund amount (Rs.840) in my bank till now . Amazon.in challenge that he successfully processed my refund in my bank account in his ends and timeline of refund credit to my bank is over. So please provide my refund in my bank account as soon as possible!!

This is in regards to misleading information shared in purchasing iphone13 and total protection plan for 1 year, I tried placing order for iphon 13 with mobile protection plan in single order, but due to some issue i was not able to do it, so i requested a call from Amazon for help to created a order, however they denied and asked me to order protection plan and iphone13 separately but should be bought on same day. so accordingly i placed 2 separate order for Quesscare protection plan Order Number:[protected] and Iphone13 Order Number:[protected] on 22nd Jan at 5 minutes gap, but i recieved the mobile and tried activating the policy by calling on quesscare toll free on, they said i am not eligible and asked me to cancel the plan. i called back again to Amazon on misleading in purchasing the mobile and protection plan, and asked them to collect mobile and refund the entire amount 71389.66 Rs for both orders, now they say they cannot do anything and not resolving my issue. I am calling them from last 7 dats, but no response recieved

One of your employees has texted me on Instagram after finding out my name and address

I m Maaz I ordered a Jean's and I return it but my refund in not reach my account Amazon show 23 January refund is complete but my refund is not reach my account order I'd is[protected]

Please read the entire message, it is a serious issue. I might end my life if it isn’t resolved, I am under debt.

I ordered a product from amazon.in (I live in India; Order ID[protected] for Rs. 49, 999. I ordered it from amazon.in because here it was around 15% cheaper than what I saw in the store but when I received the product it was of extremely bad quality so I returned it within the return period (On 13 January) and amazon issued my refund but the problem is I never got my refund. I contacted customer care thrice, every time I got the reply that it will be done in 4-5 days. Three weeks have passed like this with no solution, I am not employed and this amount is huge for me. Please refund my amount. I’ll be greatly thankful if I even get the assurance that it will be done. I am under debt and I can’t handle the loss that too without my mistake.

Thank You.

I have seen Amazon has became dumb service provider in India !!!

I am a prime member and I have collected some cashback offers and made transaction but since many days. NO cashback received till date ... So I am writing here because even lead not provided correct resolution...

Following orders and cashb pending :

1- Add money offer : Add 1500/- using Amazon pay upi and get 50/- cashback..

2- shop using upi and category wise ofer ... Get 150/- cashback ...

Order ID's :

16-Jan-2022

Order #

[protected]

20-Jan-2022

Order #

[protected]

Immediately resolve on priority and credit pending cashback...

Thanks and regards
Customer ...

...

Hi Team,

I had placed an order for "Havanto Manhattan Collection Metal Freestanding L Shape 2 Bar Towel Stand for Bathroom - (Black)" worth Rs.3499 from Amazon India on 22nd Jan 2022. The product was delivered to me in an extremely bad courier condition on 30th Jan 2022. I even have the unboxing video. Since the product was damaged, I immediately placed a return request on the app. However on Amazon it was displaying as a replacement request and not return. The seller contacted me on 31st Jan 2022 saying he has received the product and agreed that it was in a damaged state. He mentioned that it will be a hassle to share replacement and that he will cancel the request on his end and I should directly order from their site. When he cancelled, the status of delivery on my end changed to "Product is Already Delivered". Now I cannot even place a new return request because the product is already returned. I spoke to the seller and he said he cannot do anything since Amazon is in between. I called Amazon Customer Care and they mentioned they are not liable for a refund and seller should take complete ownership here. I am absolutely torn between the two and not sure if I will receive a refund or replacement now.

Hi Everyone i purchased LG UltraWide 73. 66 cm (29 Inch) WFHD (2560 x 1080) IPS Display - HDR 10 later it has built in speakers issue I spoke with Amazon customer care person Sneha, she d'nt know what she did I got 24 Inches second monitor I was shocked by seeing the pack i asked the courier guy take back but he refused then i called Amazon customer care people Imran, sudharsan(worst guy), vidya, Pratik and one guy is worst person in the amazon customer support he called me buddy😡, they said amazon warehouse has problem we will investigate and update me.

am attaching images here please see how amazon service is!!
my order number: Order#[protected]

Hi,

I am a new seller on the Amazon India platform, since day one none of my orders have been picked up by Easy ship personnel, and reasons are not known are communicated by Amazon. When I ask, they send an automated email and dashboard notifications, if I raise a ticked they close the ticked with an automated reply, there's no proper resolution. I have done advertisements on their platform to obtain those sales and ultimately when I have seles the pick-up is not supportive. They are forcing me to opt for their FBA or self-ship service which is not reliable with my products

Hi team,
I purchased a product from Amazon on 24.12.2021 worth Rs. 49, 999/- and returned that product in between return period.
Now its been 14 days after returning that parcel and didn't got any refund Amount till today i.e. 28Jan 2022.
Even that refund is forwarded from seller end stucked in Amazon.in
Everytime, when i called customer care, they said
Sorry for the inconvenience
Sorry for the delay in refund
We raised this issue and now we're expecting revert on this from our technical team. Your issue is highlighted and just pet info.

I just want please help me in this.
they are delaying or either denying my refund.
I can't bear this huge amount.

Amazon id - saninarang.[protected]@gmail.com
Contact linked - [protected]
Account name - Mohit
Order I'd[protected]
Order date 24-Dec-2021

I have ordered a Springtek Amaze Eco4 inch Queen Bed High Density foam Mattress(75x60x4 inches) from Amazon App on 07th January, 2022 .In amazon app, it shows that it will be delivered to my address i.e. to PIN-785633 in Jorhat district, Assam.But it is not delivered till now.Therefore, i need delivery of the product or compensation for the money blocked and for the false information make available in the app.

Ordered a product didn't recieve my refund till date

I have ordered a Zebronics 6 in one trimer on 27th January 2022 which was supposed to be delivered at my residence in Noida on 29th January 2022. When I didn't receive the package till Monday 31st January, I tried tracking status. I was surprised to see that the status is showing delivered on Saturday 29th Jan. No one was at my home on 29th Jan. Neither we received any call nor any message for delivery till date. It seems to be a fraud.
Order ID is[protected].
Seller: KAY KAY OVERSEAS CORPORATION
Payment Transaction ID: 1111pyQJPlnjxtjUrlsyfo3fJ ₹0.00 18% IGST ₹0.00 ₹0.00 ₹259.17 ₹1, 699.00 For KAY KAY OVERSEAS CORPORATION: Authorized Signatory Date & Time: 27/01/2022, 20:23:14 hrs Payment Transaction ID: 29qaaKLAPH7kL211UY1Q
My contact no. [protected]

Pls take immediate action and deliver my package