Amazon India Complaints & Reviews

I have ordered an item on 4 feb and it was having scratches on screen and sound issue and even after complaint they have not returned it till now.
Kindly escalate this and ask them to return because their executives are asking me to send screen shot again and again which i have already done and not returning it.

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I bought Apple Airpods Pro on 6th February, 2022 and they provided a invoice /warranty Pslip with wrong serial number which doesn't .match with product serial number and hence the product doesn't come under warranty. When contacted to resolve the issue they are giving fake dates to give a new invoice and also they are denying to provide replacement. Support executive was harassing me by asking for written documentation on whether the apple...

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Kdm varani m8 earphone which mrp is 299 or they charged me 319 plus delivery charges.

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Feb 06, 2022

Updated by Kunwar_dpk I

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Address: Primary health care center kem ,karmala solapur pin 413223

Website: Amazon.in

So i have ordered this product on 20th January which is i got on 25th January that product was defective never worked. So i have placed return request but nobody came to pickup my order nor i got refund till date 6 feb.
So i have called them multiple times but everytime they said that pick up guy will come in next 2 3 days

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Address: India

Website: www.amazon.in

I bought a product on amazon and the offer was to get 150 rupees cashback for minimum purchase of 300 rupees from amazon. The price of product which I bought was 635 rupees but I have received only 59.4 rupees of cashback till now. I order that product on 12 January 2022 and today is 6th February. I have contacted them many times but they ask me to wait and have not credited cashback till now.

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Website: Amazon

Am ordered a book of NDA preparations of Rs.799 by Amazon at date of 19 January 2022, ( order id 408 -[protected] ) but after cancellation of my order refund didn't credit to my account .reference referral number[protected].

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Refund didn't credit by Amazon in my account .RRN[protected].

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I have returned Samsung m12 mobile phone in the month of January..still no one is coming to pick up the product..I have raised complaint more than 4 times bt it is not solved..I will buy new mobile only after returning of this mobile.. I just want to know when will the pick up person come and pick up the moblie phone…tracking no:[protected]

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Address: B/101, Paras Apartment, Opp D.K.Motors, Achole Road, Nalasopara East

I ordered Television from Amazon on 17/01/22 for Rs.28, 990 and i cancelled my order on 18/01/22 and i received Rs.54 on 18/01/22 on my amazon pay account which i paid from there and rest amount Rs.28, 936 i paid via debit card and i have not received that amount till date 05/02/22. I tried to contact their customer care but they are also not able to help me. I also raised this issue on twitter but now there also they stopped replying my tweets. I asked them for Refund Reference Number they are also not providing me the same. Everytime they tell me to wait for more 3 days or 5 days. Please help me out in this.

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Address: devi dayal jain & sons, main Bazar

ORDER #[protected]
two to three times connect with amazon customer care still no one come to pick up damaged order. kindly arrange to pick up the order.

Feb 23, 2022

Complaint marked as Resolved

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Feb 09, 2022

Updated by jainmudit26 Still, No pick arranged till date or no one pick the delivery kindly arrange advance payment to me. so that i should be free. whenever u free to pick up...

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I purchased a from Amazon and make payment from dhani one freedom card but that time payment was declined it is already one month completed Amazon customer service are saying that they didn't recieved amount but when I went to dhani indiabulls office they provided me the transaction statement and it was successful but we are not getting refund transaction date 28/13/2021. and the amount is 908., . My contact number [protected]. Pls resolve its already been a month. Order I'd is [protected]. Account is in name of Arshad Ahmed
Pls resolve this problem

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Address: Hyderabad

I ordered panasonic automatic rice cooker in Amazon online shopping on 6November2021 . And they gave delivery date for that product on 6December2021.In that date I will not get any product from Amazon. So I called Amazon customer care for this delivery problem they not responding properly to my call. So this problem happening for about 3 month still I will not get my product which I ordered from amazon. So please solve my problem as soon as possible. I want my refund for this product. Thank you

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I have ordered a power bank but after paying money my account got blocked without any reason and amazon is not refunding me

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[protected] order I'd
Sir I ordered a OnePlus earbud but received different model OnePlus neckband then I contact Amazon for this they investigate after that say said they provide right product I've the unboxing video also OnePlus red cable club which is unique for every OnePlus product and that's the evidence with qr prove they didn't listen anything cut call refuse to listen Amazon is a very fraud company please provide me resolution . Here I attached the product what I received and the product I'd .

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Address: Mumbai

Sir I ordered a OnePlus earbud but received different model OnePlus neckband then I contact Amazon for this they investigate after that say said they provide right product I've the unboxing video also OnePlus red cable club which is unique for every OnePlus product and that's the evidence with qr prove they didn't listen anything cut call refuse to listen Amazon is a very fraud company please provide me resolution . Here I attached the product what I received and the product I'd .

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Feb 05, 2022

Updated by Surya Pratap Singh 7 I send the red cable club with qr that they can verify by warranty but still they refusing then after i asked provide link then I can send unboxing video they still refuse to change decision, i ordered 5k product but received lower model now even they didn't talk properly and unmanner rude what type of ecommerce please look after my case Amazon always fraud with coustemer please ban that

Feb 08, 2022

Updated by Surya Pratap Singh 7 I send the qr code which can only provide by saller or company they didn't accept it they didn't show investigation details The coustemer should know after provide the warranty card with qr code of the warranty card and necessary documents in email and 7-8 dats of long time wait for this, they says that investigation finished we can't proceed refund or replacement & when I ask provide me the investigation details where I can check and initiate a consumer coat complain about this they just not listening anything just cut call end chat it's direct fraud and play with coustemer feeling please look into this case

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In 10 feb 2021, I was given a @SamsungIndia phone that had been bought on @amazonIN . The payment was made in FULL. For some days now I have been getting messages from @Flipkart

your device is blocked as payment for flipkart smart upgrade plan is overdue

contact in amazon customer care I talked to Pooja, she said there is a technical problem, you go to Samsung service center and you will unlock the phone.

I went to Samsung service center then they said talk to flipkart, do their payment paid, flipkart will unlock the phone.

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I had returned a product on December 31 with order id:[protected] but my Amazon page still says 'Return started'. I contacted customer service after a few days and they were rude about it and said the return was cancelled and there was a verification error.

I am in despair as it is a costly item and I am being punished for an error on Amazon's side. I have lost both the item and my money. I did not expect such service from Amazon considering I am an old customer. I need my refund.

Feb 5, 2022

Complaint marked as Resolved

The issue has been resolved. Thank you Amazon.

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Amazon is neither delivering the product nor refunding but marked as delivereD. I had an issue with the order which worth 1lakh and the order delivery got messed up due to the ignorance of the delivery boy I am behind this issue since 25 jan 2022 with no resolution.

I have received lot of false promises on resolution date. They are just fooling around
Order id
[protected]

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Address: Shri Ganesh dham Baraon mauganj Madhya Pradesh

Dear sir
I purchased Invento 0408mm DC micro coreless magnetic motor 25000rpm ... 4 pieces with full payment Rs.420/- by debit card on 19 January and I return this product on 25 January but I have not received my refund in my bank account till now.
Where as Amazon.in challenge that he successfully processed my in my bank account but why it no credit in my bank account??
So sir please resolve my this issue and kindly provide my refund in my bank account as soon as possible!!

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Address: Shri Ganesh dham Baraon mishran tola mauganj Madhya Pradesh

I purchased pack of 2 invento 0408 micro DC coreless motor 25000rpm 4 pieces ...at amazon.in on 19 January and payment done by debit card with Rs .420+420 two times per two orders and I return this product on 25 January but I have not received my total refund amount (Rs.840) in my bank till now . Amazon.in challenge that he successfully processed my refund in my bank account in his ends and timeline of refund credit to my bank is over. So please provide my refund in my bank account as soon as possible!!

Amazon India Complaints & Reviews

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Amazon India reviews & complaints page 125

Item not been returned

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Invoice/Warranty slip serial number mismatch with product

I'm complaint about kdm varani m8 earphone which they charge higher than mrp

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Defective product/KBR Portable Electric Juicer

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Not received my cashback as promised.

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I am complaining about Amazon refund didn't credit in my account RRN 202760550526

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I am complaining about Amazon refund didn't credit in my account

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Returned product still not yet picked

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IFFALCON Television

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Not Pick up Attempt

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Not getting refund

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The ordered product is not delivered for about 2 month

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Amazon complain for fraud

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Send different product by Amazon and didn't return after delivery

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Send different product didn't return after delivery

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Phone locked

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Return picked but no Refund

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Amazon cheated me by neither delivering the product (worth 1lakh) nor refunding but marked as delivered.

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Refund processed by Amazon.in but I not received my refund in my bank account.

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Refund processed by Amazon.in but I have not received my refund in my bank account.

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