Amazon India Complaints & Reviews

The refund for the following orders has not been credited to my bank account. When I talked to Amazon customer care they said that it has been processed from their side and it's stuck from bank's end so contact to your bank. But when I contacted to my bank I found out that the amount has not been processed and it has been stuck because of Amazon only. I was expecting this refund on 2th or March but didn't get it. And from there onwards I have been juggling between bank and Amazon.
Please look after this issue and solve it as soon as possible.
Account number:- [protected]
IFSC code:- SBIN0031725

I was returning a product from Amazon. Amazon had said they will pick up the product the next day. The person from Amazon came to pick it up.
As I was taking a nap, it took me about 4 minutes to bring the package down. At that point the person refused to take my package.

A few moments later his van was in front of neighbour's house. When I asked him again to take the package back, he refused to take it again.

I do not why the pick up person from Amazon refused to take the return package. Now my return date will be crossed in a couple of days, I will be charged for items for which Amazon had agreed to take back.

I have ordered the toys from amazon and they are showing deliver but till date i have not received any of the items

ORDER #[protected]
ORDER #[protected]

Sumit Garg
[protected]

I have ordered a Samsung M12 mobile on Feb 12 2022 and received the same on 14 Feb. But the item is found defective and initiated replacement for the same. It has been 25 days and no person has reached for collection of defective item. But status says representative approached and we are unable to meet them. Order details are attached for reference.
We have made almost 50 calls and chats with amazon customer service and still no change.
Contacted social media of Amazon an d worst response ever was recorded.

Respected Sir/Ma'am

I'm Lalan Kumar Pandey, I'm an active Amazon user. During Amazon's Great Indian Festival Sale I ordered a product worth Rs 4266/- I had paid Rs 4190/- using Amazon Pay Later and the remaining from Amazon Pay balance. And the same day I did the EMI - Manual repayment of that order through UPI but the order has been cancelled by amazon itself due to technical issues.

I got...

I ordered a book and when i got the product and i opened it what i see was the old edition product of that book is in the packing and that book is worth 690 amd i am facing huge loss .. and i contacted amazon about this they are jusg saying wait for three days and making excuses and i want to return this wrong product and i want refund for that same .. registered contact number is [protected] amd order id is[protected] .. plz help me

I ordered oppo enco buds TWS on 4th march, 2022 and at that time it showed delivery estimate to be 7th march, 2022.But today on 7th march, 2022 its showing as already delivered on 6th march, 2022.I asked my family members but none of them have recieved the order on behalf of me.

Hi, I'm Abhik Kumar Mukherjee (prime members of Amazon). I was purchased The Sonnets by William Shakespeare in hard cover book form NEW but old edition received, not new edition. That's why I return this item on 22nd February 2022. The last date of refund was 27th of February 2022. But still not credited. After calling a lot to Amazon.in Customer care then on 5th March 2022 on 12.30 pm my RRN[protected]Refund Reference Number) created. But my Bank (SBI) not initiated my refund amount of rupees 295.41 . Not received till now on today 07th March 2022 on 13:48 PM

Respected Sir/ Madam,
This is the reference of the order number[protected] placed on 11/02/2022 of product JBL Charge 5. I received the wrong product in the delivery made on (13/02/2022). This ordered return dated 16/02/2022. Therefore I am returning the order and request you to kindly send me refund at the earliest. i'm very disappointed with this order.I hope you will take immediate action.

I had purchased a Samsung Galaxy S20 + (Cosmic Gray, 8GB RAM, 128GB
Storage) Without Offer | B084453J8J ( QZ-1UHX-JNQQ ) from Amazon India for a total amount of ₹52, 750.00 on 02/Feb/2021. After one year the phone got locked by Flipkart and now I cannot use it.

Amazon India is currently facing problems supporting International credit cards. They seem to be supporting only Indian issued cards for now due to some technical fault at their end. This is very frustrating for people outside India who wishes to place orders for their families back in India.
Being a famous retailer that pretty much everyone relies upon, they should have found an immediate solution to this problem. It has been over a day now since this issue is existing. Very disappointed with the experience.

Order :[protected]

After returning the exact same product they are still denying the refund.

The pick up guy very well checked, matched the images of the product and then picked it up.

They are still not ready to refund and harassing me for a month

I have ordered a product from Amazon India where the delivery is late. After continuously trying to contact the team, they did not provide any information regarding the delivery and updated the status as delivered. also i tried to contact multiple times which wasn't of much time. Even though its a prime delivery which was supposed to be delivered on March 4th ws delayed and after continuous calls and chats, they marked it as delivered without even delivering the product.

Amazon refunded my amount but not credited yet rs. 1999/- . On the name of s. Venkateswarulu (steelplant) kindly please check and initiate the refund in the account.
Thank you.

Amazon refunded my amount but not credited yet rs. 1999/- . On the name of s. Venkateswarulu (steelplant) kindly please check and initiate the refund in the account.
Thank you.

Amazon initiated the refund In the account but not received yet. Under the bank account name siddaboina.venkateswarulu (steel plant) .kindly please check and initiate. Thank you.

RRN 30005420442041168329524
ItemWeCool Moonwalk M1 Earbuds

Please RRN FEOM AMAZON pla refund

My relation with Amazon began like many love stories happen in Cinema. Ordering something on Amazon was Pride Quotient for me. Receiving the order and showing off with that.. will be one of the cherishable moments in my journey for ever. It all started at a point which was just like a quarter more journey to New Year. The strings begun to be treated with higher and higher pressure slowly. Let ur eyes put a zoom upon the lines being mentioned below..
I Ordered Avengers watch for my Son.. And received an Avengers watch only. But dunno how come red paint came onto the watch and I strongly remember seeing that kind of watches in Bazaars and markets .@ selling price of 80 Rs to 200 Rs max.

Amazon wanted to shower much more love upon me.. And they took the freedom in sending me a local Wallet with Woodland Logo ( instead of Tommy )

Amazons Love for me was soo great, that they felt Jealous .. I mean extremely Jealous... when I ordered 2 Gifts for my wife. Bangles made of Shank material. Which undoubtedly had to fall off in front of the Most Beautiful and well designed copy bangles .. managed to be prepared with Plastic. That day I Relaised.. Amazon's Love For me.. Is Crazzziiiee...

Now comes the Biggest Ever Gift I could have even dreamt of .. ever in life... Yaayyyyy... The NYE Giiifttt... Even today I get Tears of Enlightenment.. When I recollect about the Gift Amazon had planned for the New Year, , , for me.

I wanted to buy a minimal budget watch, With the money I saved without eating for days and months... 😉.. But when Amazon got to know about that, They thought, let this poor boy get his biggest and costliest Gift this New Year.
And the Thought Sent me a Creative Box with most aesthetic designed Items combo.

The box was a bueatifully crafted black box of Fossil Brand, which had another box which revealed Cartier brand . And before I come out of the immense Shock and Excited feeling..I witnessed the most beautifully Crafted .. Mini Bottle of Frozen Bottle Brand... See How Much Surprise was given to me by Amazon.. They dint wanted to see a normal item on my hand.
Thank You Amazon For The Unconditional love.

Then I planned to get fit and ordered Protien from Amazon. I Must Appreciate.. Amazon is Amazon... No Matter what ever comes or moves on

Anazon wanted me to stay away from such artificial products, that they sent me Artificial Product only.

Then one G Shock watch, ..and I could not maintain such a costly watch... So gave it back to the team.

One Casing for My Apple Watch... But unfortunately during the transport, the colour of the item changed to normal Gold other than Rose Gold.

And Finally, I ordered Ear Rings for my wife. And Anazon got pissed off to such an extent with jealousy, that we got the item which was available in all local markets at 25 rs .

When I complained, the executive came and checked the item and took it off. stating that he will send it to Go Down.

Amazon got upset with me, and since then they did time pass by pushing commitments for a day or two for the refund to be procesed.. And Finally after almost 20 days wait, I was inforned that they received a fake item and my money is being forefeited. Also i was told to be careful hence forth, with Amazon.. ..Till date I Could not Forget Amazon and also the tragedy, that Is lying within me.. since my money is absorbed by others...I Have decided that I will not my Money at any cost. Even if i have to go for a picnic from this land..It is my Hard Earned Money and I wont let anyone grab them off..

Amazon is keeping the payment in the name of "account level reserve" even after 10 days from delivery date. Product has been delivered by the courier partner but amazon is not updating the same. Amazon is holding the payment till the product is delivered and They are not updating the delivery. Totally fedup with this. Many times I have contacted the seller support and their response was to wait as usual. And they will close the case log without resolving the issue. Order was delivered by ecom express and amazon is not updating the same. Tracking id is already submitted with amazon but they are not updating the delivery status inorder to hold my payment and loot my money. Worst experience from amazon seller central.

Order ID[protected] &[protected] I have order twice the same product and date of delivery has change post order of the product. The reason are completely dissatisfying and I think the seller should be black listed . I consider the incident as breach of trust in terms of customer relation. Kindly look into the matter seriously and revert your course of action and necessary remedy should be initiated. The refund of both order of an amount of Rs. 7999/- and Rs. 7999/- should be immediately refunded to its original mode of payments. Any interest or EMI (Single) if charge by the Amazon Pay latter will not be paid, infect I owe an explanation of irresponsible approach by the seller.
This was complaint raise to Mr.Jeff Bezos and Amazon Customer logistic team but till this date no positive response has provide by the company. I want an explanation in this regard.