Amazon India Complaints & Reviews

I've been using international cards on Amazon India for years [Visa, Amex], and for the last 6 weeks have been unable to do so. The payments simply do not go through and I am directed [on Amazon] to pick an Indian card. No policy change has been announced, there are no 'bank errors' [have checked with the banks]. What's going on?

Either fix this or provide clarity. Thanks

ORDER #[protected] ATOM ACS-30 Digital Weighing Scale with Max Capacity 40 Kg (PC 1) at ₹2799 which delivered on 25.11.2021. Item received was damaged and defective. Returned this product. Reverse pickup was arranged by Amazon.in which was picked up by DELHIVERY and delivered to seller on 07.12.2021 but till date refund is not initiated. I logged complain over telephone and email so many times but not resolved till date. They are asking that different item they have received. I have shared CCTV footage of my house at the time of handing over same item to the reverse pickup Delhivery courier boy. Though they are refusing to pay my refund. I am uploading video of CCTV footage, observe it and provide me best resolution. I tried to share video but not uploading. Other proof I have shared.
Regards - Dr. S. B. P. Gupta Mob. [protected]

I would like to bring it to your notice that, the amount of rs179/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 26th jan, 2022. Could you please assist me regarding this. Please find the attachment regarding the same.

I would like to bring it to your notice that, the amount of rs179/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 26th jan, 2019. Could you please assist me regarding this. Please find the attachment regarding the same.

Dear Sir,
This is to bring to your kind notice that my Amazon pay later was closed a few months along with its lending partners (Capital float and IDBI First bank) but now when I checked my CIBIL report I found that an account with Karur Vyasya Bank (Co lending partner with Capital float for Amazon pay later) is still active. It has the same account number as that of Capital float (ending with 4494). I don't know who gave Karur Vyasya Bank the consent to open an account in my name. I want Amazon pay later to immediately close this account without further delay.

Amazon had successfully processed 2529 refund amount on 3-1-2022 but the amount did not reflect in my account yet. What should I do

So back in dec(Dec 6 2021), I placed an order from amazon and had completed the payment through UPI but the order status shows, running late. Like why? Either deliver it as soon as possible or return me my money.

Ref : Inv : IN -319 19/01/2022 Order no :[protected] dt: 19/01/22
Order Value Rs 684/-

The order was for IFB Dishwasher --Detergent+ Salt +Rinse Aid Combo By Lavanya Trade. This was received today i.e. 25/01/22 but once opened found missing Rinse Aid. The packet package also shows it cant store more then 2 boxes Detergent and Salt. I have retained the packing and it was with normal plastic packing so cant judge whether opened in between or not.
Requested to send me the missing Rinse aid and the package can also be inspected at my home where you will have more clarity.

Hi,
I have order mobile IQOO z3 from amazon sale on date 16-jan-2022, have total
amount 10, 940 rupees with exchange one of my mobile honor 7x,
and it have to deliver on 21 Jan, but due to amazon fast service,
It come to me on 20 Jan, so i request him to come next day evening which is 21 Jan actual delivery date
I requested him because I don't have mobile(Honor 7x) at that time for exchange.
and delivery partner came to me on 21 Jan morning, as I don't have mobile in morning because I asked him yesterday only to come to me in evening, so he refused me, and told me
I will not come again with rudely behavior.
So, I connect with amazon team and told him whole delivery scenario,
and amazon team ready to reschedule my delivery.
so I asked him to reschedule on Sunday(23 Jan), parallelly with one more order which have to deliver on Sunday.
And amazon is ok for this,
but order did not delivered on Sunday, as I waited for whole day for same,
and connected with amazon many times also because of same i haven't gone any where,
so at last i connected with amazon team again
and amazon promise me to deliver it next day,
as i have to go for an office work, but because of mobile i wait for whole day again. And same thing happened next day on 24 Jan
Order didn't delivered to me.
at last i called amazon and he promised me to deliver my product next day on 25 Jan surely.
so on 25 Jan
I checked my order history
and it shown to me that your order get returned by delivery partner
So i connected with amazon
and he told me that you can reorder that product
and whatever the difference amount you will see on purchasing,
will be send to me on my amazon pay wallet, and the difference amount is 6000 rupees
and amazon refused to pay that amount
amazon only agree for 4000 rupees

but now,
things are not for money
they have wasted my whole 2 days and at last i didn't get my product.
So i need a proper clarification and solution for all my problem.

Thanks and regards
Venkatesh prasad Gupta
[protected]
[protected]@gmail.com

Bought a shoe, refund is not done while shoe was collected by the courier guy

To,
Amazon Manager,
Date: 25/01/2022

From,
Rahul Zombade
Sr.No. 52/89, S.R.T.Colony near
to Vidya Nagar Barshi Road
Tambri Vibhag Osmanabad, Maharashtra 413501

Subject: Wrong item delivered & refused to pickup

Dear Sir/Madam,

I am writing this letter to bring your notice that, I have ordered for " XP-Pen Deco01 V2 Digital Graphics Drawing Pen Tablet (10" x 6.25", 8192 Levels of Pressure Sensitivity, Battery-Free Passive Stylus, Black) " having order Id #[protected] I was very excited to accept the parcel hence I called at 12:40 pm to delivery man and the parcel was delivered to me probably at 1:00pm outside of my location on dated 28 Dec 2021.

My mom admitted in the hospitals due to kidney stone issue, so I kept the same parcel at home and take out to the hospital. When I came back to home at 4 pm and opened the same package, I was shocked myself, I could not believe on my eyes. After seeing it, get bunches of printing papers in it, I do not receive what I ordered.

Immediately I called to customer care[protected] and explained the whole issue also refused to wait for 5 days but Amazon support team said that we need to check whether the mistake had been happened so according amazon shared deadline on 3rd January 2022.

Again I shocked over the call from customer care on 3rd January 2022 for stating like Amazon not able to help into it. I was very upset with Amazon customer care staff performance. They used to deal with me quite inefficiently and did not show their interest which they must show while dealing with unless customers.

I uninstalled this application from smartphones. I was about to become a regular customer of your business, but I am completely disappointed. I expect quality services from Amazon and request you to address this issue with immediate attention. I expect refund/replacement already more than 28 days over still the issue has been pending so Im highlighted here I'm waiting for satisfactory reply within shortest time.

Thank you.

Regards,
Rahul Zombade
[protected]

Im was writing this email to amazon to let them know that amazon service is pathetic by charging us into prime and non delivering the product to customer with a false promise to customer in name of same day delivery and even your customer service team could not help in this case its better to shut down the delivery service in south part of india and keep it only at the northern part of india. we are very much tired of paying everything get nothing but fake promises in return . even your notice form is unable to view or download from official website kindly please see to and even if you dont take this email as a case its anot a problem as its directly going to go under the act with consumer complaints forums too

Dear Sir,
Am i purchace new mob and sending old mob and sim slot not working and sim slot close to fevik kwick loction i am pay to amozon 18000 for new mob and sending old mobile and amzon asking not replacement or rufunds pls help me

I ordered a Amazon Basics vaccum cleaner but when i tested it, it was not working. Neither the blower nor the suction is working properly. Complained about it to amazon and cloudtail(seller) but not getting any resolution
Order id.[protected]

- Delivered on 19th January 2022
- Amazon order no[protected]
- The thermometer did not work on testing. A defective but emergency medical testing tool despatched is unfortunate
- Request a refund

I placed an order on Amazon on 6th January 2022, after ordering, money was deducted from my sbi account and the order was automatically canceled by Amazon at the same time From that day till now Called customer service several times but my information was not taken care of even after 15 days so till the time my refund is not received in my account.

order was an BENCO Flow-1 Truly Wireless Bluetooth Earbuds with Mic (Black)
order id ORDER #[protected]
transaction id----BlslvYTWyAEhHKxgp3YeGqUvcU4t5xnxP7m

HELLO,
MY ACCOUNT REGISTERED WITH AMAZON INDIA WITH MOBILE NUMBER -[protected] WAS CLOSED BY AMAZON ON[protected] WITHOUT GIVING ANY PRIOR NOTICE, BUT I'M OK WITH THAT DECISION.
I JUST WANT Refund for Order Number[protected] that has been return on 17 January 2022 .
Also one more order refund is pending I'm only having it name - Bergmann Gladiator Twister Car duster that also return to you on[protected].
provide me with refund for the above returned order to you.
IF YOU DON'T TO RESTORE MY ACCOUNT I'M FINE WITH THAT BUT PROCESS MY REFUND FOR BOTH RETURNED ORDERS.

I buy a vega hair drayer machine and take refund, come delivered refund in account but payment not come yet in my account plzz check and resolve my problem immediately, company take reference no I mentioned it

Ref. - HSBCN[protected]

I had ordered a pair of Noise Air Buds+ about 2 months ago from Amazon, for gifting a friend. First they delivered them a used product, which then we tried to order a replacement for. We were told by the pickup agent that since the product is already used they cannot pick it up for return. We then registered a complaint to amazon and even after promising a return, nobody came to pick it up, neither any action was taken. Now after 2 months o[censored]se the product has completely stopped working. This is a waste of money and since it was a gift, a total waste of time and reputation.

Attaching the initial photos of the product for your review, Kindly help me return/replacement.

I had ordered a product from Amazon and they are not taking it back there is no return scheduled for that product all the time the Amazon agent cancel the return and it's almost 7 days they are not taking the product back even though they had the return policy for that product .