Amazon India Complaints & Reviews

I want to buy a laptop from amazon india so for best offer i contacted amazon customer care so representative name sneha gave me a offer from that if i puchase more that 5 k from bussiness account so ill get 20% cash back so i told her i had bissiness account on amazon so she told do order from it and inform me once place i do same as she asked after that for confirm i informed her she asked ok sir u will get the amount as mension in offer and this is valid for single product and for this u will get 20% cash back with in 15 day i said ok do it so after 15 day i contacted same for amazon i adviser asked yes sir ticket is raise don't worry u will get but it will take some time i said ok, now it 3 month but still same reply from amazon india please suggest me what to do i have all chat screen shot .

Dear Sir/Madam,

I want to know about 2 months before I purchased boat Bluetooth headphones through Amazon websites with 1 year warranty.but after 2 months automatically not working properly. Bluetooth not connecting to my mobile phone.refer the attachment of Bill with warranty.
I am already returned .your service centre pune. Service centre representative told replacement will courier by the your same address.tilldate not getting any replacement/response.so I want to replace the same for new one.

In kaid amazon office manager and all team doing fraud with clients they cancel because we are not picking order from them office why we Picking order from office if we paid for home delevery fess and they marked it my address is incomplete I already send id prof to amazon gamil also but I haven't get any solutions my money also stuck from long time to long time please change your delevery partner all orders canceled by delevery agent and amazon staff in kaithal haryana

Sir,
1. i had ordered the item
Rapidora Travel Foldable Electric Kettle Portable Silicone Collapsible Kettle 500ML for Most Travel and Home & Office Use last month.
2. the plug wan not fitting into the socket and the indicator light was not switching on. accordingly the defect was mentioned to amazon. i am still awaiting the collection of the rejected piece.
3. i had also indicated that i am willing to accept a replacement peice.

i find the response very unsatisfactory. the company ensure that they have capability to ensure speedy payments from consumers but the same speed is not shown in responding to the complaints.
request a speedy action.

regards
col vikram

I had ordered a headphone and they gave me estimated delivery time 21 Jan to 15 feb, and i thought they would probably deliver it after 21 or so but they are now showing 15 feb estimated delivery time and that's a lot of time. I want it sooner and i could even pay extra money... Its more of a request than a complaint...i need my product sooner...

Hello,
I have new account on Amazon with 2 prepaid order which was not delivered yet, and my amazon account block without any reason..
Registered mobile number: [protected]

Response as soon as possible

Dear sir,
On 18th January 2022, i purchased mug set ( ORDER #[protected] from amazon.in with prepaid mode. However, after successful cancellation of the order, i am not refunded rs.499 inr till date.
Plse escalate this matter seriously so that i can be refunded .
Thank you
Sk roquibul alam.
All documents are attached for your kind perusal

On 20-Jan-22, my Amazon order ID[protected] placed on 18-Jan came for delivery. Delivery guy asked me to reset phone since I have to exchange. Delivery person entered a wrong pin in his device and then order status showed cancelled to me.

Technically my phone was also asked and resetted and new phone was also not delivered.

Again, it was promised tomorrow phone will be redelivered by delivery guy. Also, Amazon customer service assured more than in 5 calls (Ramkumar, JoeRichard, Prasanna, Vaishnavi and one more lady from Amazon customer service) that I will get delivery of phone by today within 9 pm (21 st which is next day). I have recorded all the calls. Totally I was false promised and delivery didn't happen today also. Amazon is not clear why they can't deliver. I spent nearly 5 hrs for this alone. I need compensation for the same from Amazon to free deliver the product for all false promise and my time wasted and energy spent on tracking and hearing the same.

My name is suhas and I had ordered miraan cotton salwar of RS756(salwar ) in Amazon on 18/12/21 and after 19/12/21 I returned this order due to personal reason. And on 21/12/21 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but state bank of india doesn't have such policy. So please kindly respond to this complaint it's very urgent. Thanks you sir

Hi I have buy a order from amazone and I didn't not like at all and I returned back but till time I have not received my refund

Ordered 3 Arthosure 60 capsules containers of Kapiva, but parcel received contained only one container.
Order No.[protected] dated 18 January 2022 . Paid Rs. 580.50 for 3 but received only one on 20 Jan 2022.
Please deliver the remaining 2 containers or refund my money

On 7th Jan 2022 I have order HP Laptop worth Rs 58, 999 ( Order Id ‫[protected]
The order was delivered on 15th Jan 2022 as precautionary measure we always take photos and videos o[censored]nboxing .
While opening it was found that we have received a weighing machine instead of laptop . Immediately I have called the customer care to report this issue .
They ask me to upload the pictures and inform it will take 5 days to investigate and resolve and told me to call on 21st January 2022. Today on 21st January when I called they told me that the matter is resolved they have done the investigation and the correct product was delivered its is closed from amazon end . My money is gone and they are not ready to listen to whom I complaint for this issue .
Rs 59000 gone . Please help me get the refund .

Sir, it is showing online MRP price ₹399/- but when I purchased and got than on product it is mention ₹295/- .What they doing

Dear Sir,

I have ordered things from Amazon on January 8, 2022. There were four items: two arrow shirts (men), one brahmins breakfast and Rajnandini Women's Pure Cambric Cotton Jaipuri Printed Straight Kurti (Ready To Wear; White And Red; X-Large)(JOPLJPR83-XL), and total amount was Rs 3071, and payment was made through net banking, but we have only three items, and one shirt *Rs 960 ) has not received so far. Although this shirt details were there until January 17, and it was expected to come on the same day, this item was not delivered. Surprisingly this item was removed from the order list. We have not received the money.

I am not understanding what has happened. Please deliver the item or pay back the money

Balasubramanian

Dear sir, on 20/01/2022, i placed order and paid but from it was declined by amazon and my bank deduct from my account, again i paid for that same item and it was successful. so i request you to refund my first payment which was INR 983/- and for your information my number is +91 [protected].

I would like to bring to your kind notice that my refund for a sum of Rs.5299/has been processed
by Amazon.in- in my Savings Bank A/c No. --Amount added to Allahabad Bank ****0675 - on 07 January 2022.

We regret to inform you that till date the said amount has not been credited in my A/c.

I ordered tablets for my parents in Amazon india. But I received wrong and damaged medicines. I reached customer service couple of times, and no one helped me even after many calls or chats.

Dear Sir/Madam,
I would like to inform you that on 12/01/2022 i had placed an order no[protected] of Rs.2190/- from amazon & expected delivery time given to me was 5-6 business day but on 16/01/2022 i received message from amazon that my order has canceled
& refund of Rs.2140/- has been processed on 16/01/2022 . When I checked from amazon customer care they told me that my order was canceled due to my product being damaged
during transit. But when I asked about a refund of Rs.50/- they told me that a cash back of Rs.50/- was given to me in my amazon account & after deducting cashback amazon has processed my refund.
I am not satisfied with amazon because if a deal is canceled by amazon cashback should be reversed & full amount should be refunded to my account but amazon team is not ready to listin me

I order a austoic guitar on 13 may 2021 from indian bank from phone pay upi mode my amount is 2369 ordr id is[protected] and refrence id is[protected] refund was process on 11 june 2021 bank said contact amazon and amazon said contact ur bank amazon said i already refund ur amount kindly contact ur branch i didn't get help from anywhere kindly help me pls and one time i contact branch bank manager do complain and my complain id is 10225214 i am running in bank from 8 months and also calling in amazon but i didn't get help from anywhere my account number is[protected] ifsc code is - idib000m233

I have placed my 4 orders in great republic day deals, . After confirmation of order, next got msg that 4 orders as been cancelled.