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Amazon India Complaints & Reviews

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Updated: Nov 18, 2025
Complaints 20198
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Amazon India reviews & complaints page 127

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M
Madhavivijaya
Jan 23, 2022
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Address: flat no S1 saroja residency durga nagar naidu thota

I have taken i kall tab in the month of december. i got defective product. no ne is coming to pickup . they are faking on the same. Kindly help
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    Madhavivijaya
    Jan 23, 2022
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    Address: flat no S1 saroja residency durga nagar naidu thota

    I have taken Ikall tab in the month of november.

    I got a damaged peice and i have kept return. till now no one came and they are saying agent will come but no one is coming .
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      Hasen sk
      Jan 23, 2022
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      Address: Berhampore murshidabad
      Website: [email protected]

      Name. Hasen sk. Phone. no.. [protected] banck refarece I'd..[protected]. SBI..acouut number. [protected]..IFC. SBIN0061593
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        C
        Chhaukhhadiya
        from Ambala, Haryana
        Jan 22, 2022
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        My amazon mobile no is [protected]
        This refund dispute is regarding the order id[protected].

        I requested for refund of HP CHROMEBOOK THAT I PURCHASED FROM AMAZON. UNFORTUNATELY THE ACCOUNT NO PROVIDED BY ME WENT WRONG AND I DIDN'T RECIEVED THE MONEY IN MY BANK ACCOUNT. I WAS ASKED TO FILE CHARGE DISPUTE . So i filed the charge dispute in bandhan bank, bandhan bank reply that the amount again goes back to amazon account as they are unable to find my bank account details. They even mentioned that there is no such account exist with the account no [protected] in which the refund was initiated but my bandhan bank correct account no. Is [protected].

        Which means that this transaction is a failed transaction but still shown as an success transaction in your statements . I am going to attach the reply which i got from bandhan bank and a photo of my cheque in which you can check the correct account no.

        I agree that i made a mistake. Please send money in my bank account pls as mentioned in the cheque.

        I genuinely request amazon to transfer my money in the bank account provided below 👇 in screenshot. They replied me through mail.

        Please help me as from last one month i was asked to do various thing but still i was not able to find my money anywhere.i wm even attaching my bank account statement.
        +4 photos
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          J
          Jdodgsb
          Jan 22, 2022
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          I have a complaint that i have returned a product to amazon and choose refund for the product in my bank account but i didnt received my refund back but amazon sent a email that amazon has been initiated full refund in my bank account successfully And also sent a reference number of the refund
          +1 photos
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            S
            Suriraw
            Jan 22, 2022
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            Resolved

            Address: Gurgaon

            I have purchased dibri battery from amazon on 14 Nov 2021 by making payment of 699 through indian bank debit card. I have returned the item and amazon initiated refund on 17 Dec 2021 with refund reference number 30005113181318109212944.I visited branch for solution and they didnt get any response. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form.

            Kindly resolve the issue.
            Jan 24, 2022
            Complaint marked as Resolved 
            Order date 14-Nov-2021 Order # 406-3952242-7797921 Order total 699.00 Payment Method RuPay ending in 4360
            Amazon India customer support has been notified about the posted complaint.
            Jan 24, 2022
            Updated by Suriraw
            Still refund amount not credited on my account.
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              G
              Girdharmona
              from Mumbai, Maharashtra
              Jan 22, 2022
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              Order id[protected]
              Vritraz Women and Girl Fashion Metal Stretchable Gold Plated Belly Chain Waist Belt Jewellery kamarband Waistband rs 449

              Amazon delivered me different product.
              After retern, they informed me that product is different.
              As they have delivered different product its for sure i will refund different product only .

              Its their loop holes... either they should check to customer weather product is same or not.

              Whh i will bear loss dye to their careless ness & deliver of different product .

              Issye me rs 449 asap.
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                C
                Champ.udit
                Jan 22, 2022
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                Amazon India gave me credits for ads but doesnt use it for sponsored brands and display campaign, give misleading notifications and limited info on seller panel, and deduct real money after activating them.

                Seller: Store87
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                  J
                  Jatin sharma 9871
                  from Delhi, Delhi
                  Jan 22, 2022
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                  I want to buy a laptop from amazon india so for best offer i contacted amazon customer care so representative name sneha gave me a offer from that if i puchase more that 5 k from bussiness account so ill get 20% cash back so i told her i had bissiness account on amazon so she told do order from it and inform me once place i do same as she asked after that for confirm i informed her she asked ok sir u will get the amount as mension in offer and this is valid for single product and for this u will get 20% cash back with in 15 day i said ok do it so after 15 day i contacted same for amazon i adviser asked yes sir ticket is raise don't worry u will get but it will take some time i said ok, now it 3 month but still same reply from amazon india please suggest me what to do i have all chat screen shot .
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                    D
                    D.R. Sivakumar
                    from Delhi, Delhi
                    Jan 22, 2022
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                    Dear Sir/Madam,

                    I want to know about 2 months before I purchased boat Bluetooth headphones through Amazon websites with 1 year warranty.but after 2 months automatically not working properly. Bluetooth not connecting to my mobile phone.refer the attachment of Bill with warranty.
                    I am already returned .your service centre pune. Service centre representative told replacement will courier by the your same address.tilldate not getting any replacement/response.so I want to replace the same for new one.
                    +3 photos
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                      R
                      Robin1232
                      from Kaithal, Haryana
                      Jan 22, 2022
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                      Address: V.p.o. khurana 167, kaithal near shiv mandir
                      Website: Amazon.in

                      In kaid amazon office manager and all team doing fraud with clients they cancel because we are not picking order from them office why we Picking order from office if we paid for home delevery fess and they marked it my address is incomplete I already send id prof to amazon gamil also but I haven't get any solutions my money also stuck from long time to long time please change your delevery partner all orders canceled by delevery agent and amazon staff in kaithal haryana
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                        V
                        vikram47080n
                        from Mumbai, Maharashtra
                        Jan 22, 2022
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                        Sir,
                        1. i had ordered the item
                        Rapidora Travel Foldable Electric Kettle Portable Silicone Collapsible Kettle 500ML for Most Travel and Home & Office Use last month.
                        2. the plug wan not fitting into the socket and the indicator light was not switching on. accordingly the defect was mentioned to amazon. i am still awaiting the collection of the rejected piece.
                        3. i had also indicated that i am willing to accept a replacement peice.

                        i find the response very unsatisfactory. the company ensure that they have capability to ensure speedy payments from consumers but the same speed is not shown in responding to the complaints.
                        request a speedy action.

                        regards
                        col vikram
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                          M
                          Mannnat
                          Jan 22, 2022
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                          I had ordered a headphone and they gave me estimated delivery time 21 Jan to 15 feb, and i thought they would probably deliver it after 21 or so but they are now showing 15 feb estimated delivery time and that's a lot of time. I want it sooner and i could even pay extra money... Its more of a request than a complaint...i need my product sooner...
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                            A
                            AmanPDubey
                            Jan 21, 2022
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                            Hello,
                            I have new account on Amazon with 2 prepaid order which was not delivered yet, and my amazon account block without any reason..
                            Registered mobile number: [protected]

                            Response as soon as possible
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                              R
                              roquibul7
                              Jan 21, 2022
                              Resolved
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                              Resolved

                              Address: India

                              Dear sir,
                              On 18th January 2022, i purchased mug set ( ORDER #[protected] from amazon.in with prepaid mode. However, after successful cancellation of the order, i am not refunded rs.499 inr till date.
                              Plse escalate this matter seriously so that i can be refunded .
                              Thank you
                              Sk roquibul alam.
                              All documents are attached for your kind perusal
                              +4 photos
                              Jan 28, 2022
                              Complaint marked as Resolved 
                              Amazon took a lot delay in refunding my amount ! To me, its respected consumer forum whose supervision led Amazon to pay me ! Thanks forum !
                              Amazon India customer support has been notified about the posted complaint.
                              Jan 26, 2022
                              Updated by roquibul7
                              Unfortunately, no contacts have been made by amazon till date...instead, when i contact amazon customer care, they informed my payment was refunded on 23rd January and insisted me to contact my bank customer care! However, bank officials also confirmed, no payment of such is credited in my account
                              Jan 26, 2022
                              Updated by roquibul7
                              See below image for amazon claim

                              Jan 28, 2022
                              Updated by roquibul7
                              Dear sir,
                              Today i received the refunded amount, i.e, inr 499. Thanks to your close and sincere observation that truly helped me.
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                                1
                                1Gurucomp2
                                from Chennai, Tamil Nadu
                                Jan 21, 2022
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                                On 20-Jan-22, my Amazon order ID[protected] placed on 18-Jan came for delivery. Delivery guy asked me to reset phone since I have to exchange. Delivery person entered a wrong pin in his device and then order status showed cancelled to me.

                                Technically my phone was also asked and resetted and new phone was also not delivered.

                                Again, it was promised tomorrow phone will be redelivered by delivery guy. Also, Amazon customer service assured more than in 5 calls (Ramkumar, JoeRichard, Prasanna, Vaishnavi and one more lady from Amazon customer service) that I will get delivery of phone by today within 9 pm (21 st which is next day). I have recorded all the calls. Totally I was false promised and delivery didn't happen today also. Amazon is not clear why they can't deliver. I spent nearly 5 hrs for this alone. I need compensation for the same from Amazon to free deliver the product for all false promise and my time wasted and energy spent on tracking and hearing the same.
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                                  Suhas mandalor
                                  from Tumkur, Karnataka
                                  Jan 21, 2022
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                                  Address: Amazon india

                                  My name is suhas and I had ordered miraan cotton salwar of RS756(salwar ) in Amazon on 18/12/21 and after 19/12/21 I returned this order due to personal reason. And on 21/12/21 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but state bank of india doesn't have such policy. So please kindly respond to this complaint it's very urgent. Thanks you sir
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                                    m@nish singh
                                    from Jaipur, Rajasthan
                                    Jan 21, 2022
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                                    Hi I have buy a order from amazone and I didn't not like at all and I returned back but till time I have not received my refund
                                    Amazon India customer support has been notified about the posted complaint.
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                                      R
                                      Rama Sampath
                                      Jan 21, 2022
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                                      Address: 106 B, SATHYADEEP CHS, BINDRA COMPLEX, MAHAKALI CAVES ROAD, ANDHERI EAST

                                      Ordered 3 Arthosure 60 capsules containers of Kapiva, but parcel received contained only one container.
                                      Order No.[protected] dated 18 January 2022 . Paid Rs. 580.50 for 3 but received only one on 20 Jan 2022.
                                      Please deliver the remaining 2 containers or refund my money
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                                        varsha1987
                                        Jan 21, 2022
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                                        Website: www.amazon.in

                                        On 7th Jan 2022 I have order HP Laptop worth Rs 58, 999 ( Order Id ‫[protected]
                                        The order was delivered on 15th Jan 2022 as precautionary measure we always take photos and videos o[censored]nboxing .
                                        While opening it was found that we have received a weighing machine instead of laptop . Immediately I have called the customer care to report this issue .
                                        They ask me to upload the pictures and inform it will take 5 days to investigate and resolve and told me to call on 21st January 2022. Today on 21st January when I called they told me that the matter is resolved they have done the investigation and the correct product was delivered its is closed from amazon end . My money is gone and they are not ready to listen to whom I complaint for this issue .
                                        Rs 59000 gone . Please help me get the refund .
                                        +3 photos
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