Amazon India Complaints & Reviews

I have subscribed for audible from account nimmymary.[protected]@gmail.com which is linked to a number [protected]. This number is currently inactive and I cannot login to my Amazon account to cancel audible subscription. It is asking for OTP sent to invalid number for security reason. I cannot even reset my password as it still asks for OTP.

His contact ns. are :[protected],[protected] and[protected]. He n a lady called Swasti looted me Rs. 65749/- in buying an iScale 50 kg weighing machine with a promotional gifi of a dell inspiron laptop 15.6".d actual cost of d machine is only Rs. 5749/-d rest was lavied in gst clearance, mistakes n refunding process. So, kindly look into this matter seriously n clarify me from your end at the earliest as I am a regular customer of Amazon India.

Refund not received to till against order no #[protected] that was cancelled by me.

I am following up with you many times every time i got new date for receipt the money.

Payment not reflected in my account to till. Against confirmed order cancelled by me. And EMI is running already 02 NOS EMIs paid by me against this order #[protected]. Order amount is 26999/-
+ 100/- pick up charge total 27099/- rs
Payment brakeup

Mobile Exchange - 11300/-
Amount payed from credit card - 15177/-
No cost emi benefit - 626/-
Total 27103/- rs

But i haven't received my money back to till
Order was cancelled on 05th oct 2021

So we are requesting to amazon team pls revert my all money.

My name is Ayush sonkar and I had ordered (Comforter) of RS.1640.05 Cloth Fusion Pacifier Microfiber Reversible AC Comforter, Double (Maroon & Light Grey, 200 GSM) in Amazon on 28 October 2021 and after Nov 1 2021 I returned this order due to personal reason. And on Nov 7
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
VCSZ63PC0000KV9ZLZ6Q and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My card number is [protected]
Thanks you sir

Respected Sir/Ma'am

On 13th November I ordered (ORDER #[protected] 10 pairs of NIKE shoes from Amazon India. However I received only 8 pairs without proper packaging and without a sealed bag from amazon on 14th december. The two missing pairs(i.e, amount to Rs11334/-). On stating the same concern to the executive, first they denied to register my complaint and after many attempts when my complaint got registered they rejected for a Refund/Replacement saying that according to their investigation the product was dispatched. However in reality I only received 8 shoes in a haphazard manner without a sealed bag. I even have pictures of the manner in which I received the product. I tried to get in touch with amazon and tried to talk to them but amazon is not answering any of my questions. I asked them what did their investigation say, once one executive said he can mail me the details but later the other one denied and behaved in an extremely rude and inappropriate manner.Now, they are not answering my questions and blabbering one same line to every question of mine- “We cannot help you on this” . How is the customer’s fault when an incomplete order without proper packaging is sent over. What are customer support services for when the customer issue is not resolved and the customer is unsatisfied . I really look forward to a prompt response.

Regards
Harshita 24

Sir, My name is Suman Mondal . Some days ago I ordered some books through Amazon . on 28th November 2021 one book delivered my home . The price of the book is 609 rupees and This order was a prepaid order I ordered this from my UPI account and my bank name is State bank of India, account number [protected] branch : Badkulla, Nadia . But 29th November 2021 I was returned this book and get my refund amount, the refund amount is 597.13 rupees . On 29th November Amazon gave me a refund reference number . That is[protected]. They said that under 4 days I get my refund but Now 6th December after 7 days still I don't get my refund back . Please sir I request that please do some action that I give my refund Money . Thank you

I have returned the product because the product I received was not compatible for my use and it did not match the description provided on amazon site.
I raised the issue with amazon team. Initially they promised refund and asked me to wait. After 2 weeks they informed refund couldn’t be issued since seller denied claim.
I’ve be wronged by the seller and amazon did not give me any relief. I am left with no product and my hard earnt money is not returned.
I’ve even sent a e-mail raising my concern but amazon didn’t even bother to reply back.
Please help me.

Order ID :[protected]

I have Purcchase of leather balls on amazon, i have paid tha amout on amanon pay, but item is not received

Dear Sir/Madam

I am a regular prime member of Amazon and have purchased many products online from Amazon from last few years.

Recently on 05.06.2021, I had placed an order for Hindware F160013 ABS Health Faucet Cleaning System (Order no[protected]).

Amazon has delivered the product after few days to my home. When I opened the product, I was shocked and surprise to see that Amazon has...

Name:madhan
Account no:[protected}
Dear sir,
I purchased a sparx sandals by pay on delivery on date 13-nov-2021 from amazon.when the pruduct was received, it was not same which I ordered. So I returned it as amazon's procedure 18-nov-2021 and i add my canara bank account details .they picked it from my address and initiated a payment as refund The maximum time frame was 7 days .it was cleared from their side (Amazon)
.The successful transaction no [protected].when I call amazon they are saying to call customer care of canara bank and when I call customer care they are saying to visit canara bank .when we visit canara bank they are saying to Amazon with your reference no.what can I do now.i am so confused. Please help me.
You are requested to please take necessary actions above said matter for behalf canara bank.

Dear sir
name:madhan
My account no:[protected]
IFSC code:CNRB0013130

I purchased men's sparx sandals by pay on delivery from amazon.when the product was received, Iam not satisfied which I ordered. So I returned it as amazon's procedure 18-nov-2021 and I add my canara bank account details .they picked it from my address and initiated a payment as refund on date 20-n0v-2021.The maximum time frame was 7 days .it was cleared from their side (Amazon) .The successful transaction no[protected] .when I call amazon they are saying to call customer care of canara bank and when I call customer care they are saying to visit canara bank .when we visit canara bank they are saying to Amazon .what can I do now.i am so confused. Please help me.
You are requested to please take necessary actions above said matter for behalf canara bank.

I have ordered a 5000 product which was supposed to be delivered by 2nd of December according to that I have planned my house shifting but it got delayed by 3 days due to which i had to postpone the shifting date and had to pay money to my older owner, new owner as well as the packer and movers.

I have contacted the Amazon customer service and talked to the below mentioned agents and supervisor.

Samkisha - Agent
Mamta - Supervisor (Put me on hold for 20 minutes and disconnected the call)
Pratham - Agent
Christopher - Supervisor
denied disclosing the name of the manager
denied disclosing of emp id
denied sharing the complaint number and the service request number
denied the delivery
denied the refund
Forced me to cancel the order.

We ordered for a robovac (viomi-se), but we got a salwar suit instead..
even before we opened the package we knew it cud be a dress material, so we called amazon customer support to return it.. but they insited to open it and take a video to be on safe side, so we opened it and took a video too..
later the item was picked up by amazon and they indicated in our account as the refund is initiated for this product too.. but we...

They tell to me do task and get earn money I complete level2 task all and they I want to withdraw my money I do deposit more amount firstly I login they deposit me on app 100 for register http://627850.com this app andthen I deposit 200 and that product valu was 300 and they give me 30 rs comission yes I recive and I pay 800, 500 6000 and now 12880 and that all amount got freezed they telling that if want to withdraw amount do task and deposit like this to deposit I done all three task but they told do one more one more and finally my all amount was freezed plz I want my money back 19380

Best

I received a different product of Spigen iPad cover from which I ordered. I received blue color without a Spigen tag cover no doubt cover quality is awesome but it does not look like a Spigen product.
Now amazon told me they did not do anything because their investigation team told the customer received the right product but they did not prove to me I am received correct item.

I ordered a 16GB RAM from amazon and they send me 8gb means wrong item, mostly in ram cases you can only replace it but in my case i only can refund it why because price has increased and the seller intentionally sent me wrong item so I had to return it and buy a new one for the increased price. And I can’t write a review of this product although I have purchased this item a year ago and this is my 2nd purchase for this item. I want you guys to help me to get this item. Its not about the price its about the consumer rights in INDIA. JAI Hind

I have made a complaint to sevice my amazonowned washing during warranty peroid. imade a complaint on 4.11.2021. But till date 3.12.21 at 4.45 they are requesting toextend the date reapiring. also during conversion with service team of backend executive they cut thphone too . what shall i do ? pls give an solution

I received a call regarding a lucky draw i has won in . I coudl chose 1 hift from 5. The entire process to claim that gift was for me to make a payment of 5k minimum. then i was transfererd to another agent who said they will transfer me to a 3rd agent who would fr some tax thing. That person told me that I woudl have to make another payment of 16K. Note that by this time I was already 10-15 min into the call and I got suspicious so I said I didn't want any gifts and taht i wanted my payment of 6200 something refunded to my account. I was assured that this was a genuine promotion but I was adamant so I was then transferred to a 4th guy who said he would help me get my 6200 somehtign amoutn back. But whiile doing so 2 more paymenst were deducted from my account, 76k somethign and 16k something. the total including the first payment I made to claim the gift equals exact 99000/- INR. (6299 + 76240 + 16461) . This money has yet not bene transferred. the call I received was recieved from