Amazon India Complaints & Reviews

Ordered Cello Super Club Toast n Grill Plus from Amazon with the date of 20 October 2021 and delivery on 24 October. But due to some problem got it replaced (Replacement order:[protected], the date was changed to 27 oct, and I saw that product in front of the delivery boy and that product also had problem (defect). That's why I filed a complaint to return the order itself and this product was returned on November 8th, and it's been almost 1 month now but I still haven't received my refund

Product - Onida 6.5kg washing machine
Ordered date - 25.10.2021
Delivery expected - 06.11.2021
Payment - online/ Rs.5125

Not yet delivered...

Customer care reply (4 times) -

"After the order, if the product not in stock, the cancel option will be disabled both customer side and amazon side until the product come to stock. You can not cancel the product and your money will not be refunded until the product come to stock"

I won't expect like this reply from amazon people... My question is how can they hold my money for this much long period without delivering the product... And not information coming from their side regarding the delay...

This is the true fraud they had done...

They have to refund my money and they have to give the right answer for the issue...

Hi this is Dinesh kumar mobile number : [protected]
I purchased mobile iphone 11 in amazon oct 2021 and i had prblm with mike in month of dec 2021 i reached to the nearest service center they accepted the mobile to check the prblm after they digonized they found unauthorised modification has been done how can it been done as we have done it apple has given us clear information and denined letter for the service
Amazon has given us used mobile is this the way amazon treat people just in two months problem has identified amazon is a fraud company selling the mobiles which was used in lower price i attached the denined letter from apple

I had recently ordered a iphone 13 on Amazon India site, and got delivered only the empty box without phone and powercable.Raised the complaint in Amazon customer care and they requested to share all the detail including the unboxing video.But after 3 days I got a mail that refund is not available.Felt bad of this type of customer service

I got a credit limit 15000 then I went to Amazon website for buying a product I searched a lot products but I didn't buy any product, but after that i seen my credit limit is 0, where is my credit balance and now what can I do?

I have an order Dated: 19/12/2021 Item: Candes Gyser 3ltrs by Amazon & due to some reason I have returned it the same day but still I have not received returned amount. So, kindly cross check & do the needful at the earliest.
Refund Reference # 30005113531353189140647

I have order mobile on December 18th and I will canceled my order for my personal reason. My refund amount is not came to my bank account. My amount is 8299.

Refund amount of 446 and 329 was initiated on 18th DEC and supposed to reflect in my account on 23rd, but I haven't received any amount yet. Amazon customer care person told me to contact bank. I also contacted the bank customer care and he told me that no amount has received from amazon. I want my refund
Please resolve my issue.
Refund Reference #
30005413531339048968280
30005413531340189512564

Bought crompron getser through Amazon. After 15days o[censored]se, its not working, so i complained to company, they sent electrician after 1week it got repaired instantly just within 20mins again not working, so i complained again, the electrician said the foil to be replaced I agreed for the replacement of foil inside, later after 20days he came and replaced it, immediately after going out, it's not working again. It's really too bad, waste of my time and money everytime. Contacted Amazon customer care but they were telling me to contact crompton, it's been many times i contacted them, its totally irresponsibility of Amazon

My father has a complaint about the order he has placed on
amazon.in the order ID :402-[protected]. This was meant to
be a gift for his Daughter-in-law on her birthday and when she
opened the gift it was some different watch inside the correct
product box . They had sent a kid digital watch not even a smart
watch . Hence he requested a replacement by contacting a customer
service and returned this wrong fake product that he had received .
The replacement Order Id :[protected], was received
on December 16th, 2021 which was after her birthday and this time
when she opened it, it was a complete empty box with only
warranty card in it, we had clicked a video as there was no plastic
seal on the box of the item . You can check the video attached . After
this he has contacted Customer service again every day, they just
kept saying wait for 5 days, when he contacted them again today
that is December 22, 2021 they are saying that they cannot do
anything about it . We kept following up on it everyday . Two times
they had confirmed that they have issued a refund and also and they
they say I'm sorry we were not able to initiate refund we will
connect you to specialty team . I spoke to specialty team for
everyday, They said they have raised some investigation and I need
to wait, I waited as they asked I did not get my item nor my money
back and now they say they cannot do anything . This is completely
unacceptable, I being a senior citizen, Cannot agree on losing
money unnecessarily and especially when it had been a gift for
someone when all my feelings are hurt and also I have lost my money
. I need the watch or my money back as I have order . Also the
customer service agents are not willing to help at all they just keep
me passing over from one person to other I have also attached the
chat screenshots that I have taken on my phone, please check the
same and help me here . Some of them just disconnect the chat and
call even before helping us . This is the most pathetic service we
have received from any of the company . I will never every buy
anything online and also tell all my friends the same.

I have order a product on amazon by using my Indian bank debit card then i ave returned the product to amazon they have refunded me on[protected] ref no is 30005113391339189102066 but it has not been reflected in my account kindly help me to get my refund. thanking you

Dear sir/mam,

I Am Kuldeep Singh. I Am your customer since 28/10/2013 My account no.is [protected]. This is very first time I Am very disappointed with your service.

A refund amount- 8890/- Processed by amazon to my account on 20/12/2021, But not reflected in my account till date.

I kindly request you to please look in this matter personally and deposit my refunded amount as soon as possible.

AMAZON Reference No is- 30005413511349217918481 and I Also attached the RRN No and other details.

THANKING YOU FOR HELPING ME ASAP

I ordered one plus earphones but they delivered defective piece. When I raise a request for replacement, they send me empty box. A weight difference can be clearly seen in both the delivered package which leads to missing item but Amazon refuses to send empty box.

Amazon upi refund of Rs. 130/-, 77/-, 40/- Total Rs. 247/- with refund ref. No.[protected]///[protected] ///[protected] & order id #[protected] was successful from amazon upi to my indian bank a/c linked with amazon upi. I contacted to the bank but they say that they don't find any RRN similar to that of the above. I have attached screenshots of amazon upi transaction history & of the email delivered today on 23/12/2021.

We had Ordered Lenovo 82FG0125IN costing 68k appx. but got 82FG013WIN costing 62k Appx.

Attaching the proofs of wrongly delivered model.

a)- Serial Number/Model Number on actual Laptop machine Base. - PF369WH3/82FG013WIN
b)- Serial Number/Model Number on Invoice - PF369WH3/82FG0125IN
c)- Serial Number/Model Number on Laptop Outer Package Box - PF369WH3/82FG0125IN. Model number mentioned on the box is 82FG013WIN but it is made 82FG0125IN by pasting a sticker.

So basically the serial number of laptop is PF369WH3 on laptop machine/invoice/packaging box) by Amazon, Seller and Vendor but Model number is different .So the actual model(hardware) we received is 82FG013WIN(cheaper one), not 82FG0125IN(68k)-what we have paid for.I request you to kindly accept the return and issue a refund so that we can make a fresh purchase from amazon.

[protected]

Dear sir/madam
I have a request
My name niranjan Kumar meena
From jaipur rajasthan
Amazon is fraud
My order is fire and boltt watch in Amazon in 4999 Amount is watch order date 12.12.2021 and order received 16.12.2021 but order is wrong item received I have a complaint Amazon but not solution is Amazon customer care
Fraud in my account order is fire and boltt watch but wrong item received

Please help me
My original item sent/my payment refund
Order I'd 405 [protected]
Order date 12/12/2021
Mame niranjan Kumar meena
Mob . [protected]
Acc.no[protected]

Ifsc code pytm0123456
Please help me
Thank you

My name is pramod My order number is#[protected] i have placed order from AMAZON. IN by[protected] expected date was[protected] they generate tracking number [protected] Ecom express, but now ecom express says physically product not hand over by amazon is i have multiple times contact to amazon for cancellation they are not cancelling the pick and not giving my money and ecom express also not ready for cancelled the pick up

Made a prepaid order for 4 items and only 3 were delivered. the Jalpenos were not delivered and they are not resolving the issue.

My name is sawleha khan and I have ordered an lpg cylinder booking of rs810 on 3rd December 2021 but due to bank issues my order got canceled and Amazon initiated a refund on 18th December 2021 but still I dint got my money . Amazon sent the reference number ONUS20211204 and told me to fill charge dispute form but state bank of india doesn't have such policy so pls kindly respond to this complaint its urgent it has happened with me more than 2 times

Dear sir I am suraj vinod karode. My will be item deliver by amazon ats. But many times come delay massage. What happened exatly I don't know. But tracking show false location. So please delivered as soon as possible.
Tracking id[protected]
My email id sufi.[protected]@gmail.com