Amazon India Complaints & Reviews

I have a ordered a APN™ Instant Heating Water Tap - Wall Mounted (Order#[protected] but received an empty box. And its very awful. I am very disappointed. i request you to provide my refund or else deliver my product to requested delivery address. Please resolve my problem as soon as possible.

I got am online job from Amazon online mall task platform and I was told to recharge to complete a task which I recharge 6500 which I did and completed the task and was ask to recharge 15000 again which I did and completed another task after that I was told to recharge 33000 to complete the last Task I and recharge it before i was now told to recharge 76050 which I don't even have
I just want to get the money I recharge back and the total is 54500.
Please help me in a way of the refunding because the money i use to recharge was my school fee which am suppose to pay it by January 5th

I got am online job from Amazon online mall task platform and I was told to recharge to complete a task which I recharge 6500 which I did and completed the task and was ask to recharge 15000 again which I did and completed another task after that I was told to recharge 33000 to complete the last Task I and recharge it before i was now told to recharge 76050 which I don't even have
I just want to get the money I recharge back and the total is 54500

Amazon delivery person called me to deliver my order I paid to link given by him but instead of delivering to security (as I wasn't at home) he went away and cancelled the order and now Amazon is changing dates to process the refund. Fraud company be aware of ordering here plus they don't even have details of delivery person who cancelled the order.

Hello, myself Nitisha Agarwal from Surat, Gujarat. Few days ago I saw the add on instagram about work from home part time job on amazon so I start working with them. Firstly they asked to deposit 200 and get 95rs commission for that so I deposited 200 and then get commission of 53 for completing 8 task. After again they asked for pay 500 i said will not going to pay 500 will use 200 from deposited amount and they gave me 20 task this time and took 2000 rs to compete task. And now after completing my 12 task get commission of 2024rs + 2200 rs deposit amount total 4224/- but on 8 task i stuck they asked to deposit 6200/- for continue task and after completing all the task then only i can withdraw my amount. I don't have this much of amount still they as Asking to deposit 6200/- and if i will not do any deposit they will freeze my 4224 rs also. They are doing fraud by taking money like this from people. They are using name of Amazon, flipkart, snapdeal. Saying if you want money then do deposit and complete your task and withdraw. Please help me I don't have money and loss 2000/- on this. I want to do complaint against them. Please do take legal actions against this fraud company who are making money from poor people. I want my 2000/- back i don't want any commission just my main balance.

Returnable Product has been purchased through AMAZONon14/12/2021 and returned with in 5 days.The purchase amount has been initiated by AMAZON for credition to my account on 24st December with the Refund Reference 74332741354135325801628, but it was not showing in my account.I have visited bank manager (katargam branch)on 27/12/21for the enquiry but he was so reluctant to hear this issue, therefore I have lodged a offline complain on that date and submitted there.Unfortunately NO Refund has been done till now.

I have received one letter contains Amazon name and saying u have sin one price and provide ur bank details so we can process ur prize and given link amazonorizeonline.in
And motion address from Kolkata that person name is Kamal Singh. Pl look into matter this is very serious

Sir my product pickup 12/12/21 but today 27/12/21 my refund not done Amazon i call everyday but customer service everytime give me excuse excuse excuse and not. Solve my problem so please help

I ordered epson printer on 20th December 2021 from Amazon India platform whose order ID number is[protected]. Which I got on 24th December. Whose delivery I got myself by going to the courier office. From where your product was out for delivery. When I opened this product at the same delivery station in the eyes of the cameras and in the presence of the delivery staff, I found unnecessary cardboards instead of Epson printers. For which I had filed a complaint on 24th December on Amazon customer care. Where Amazon customer care team registered my complaint and investigated my complaint by 26th December and asked to contact again on 27th December. As I got an unsatisfactory reply from your team today on 27th December, due to which I am not even 1% satisfied, please investigate the matter seriously and take appropriate action and settle the matter satisfactorily. Both the photo of the parcel and the bill are attached.
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[protected] Forwarded message[protected]
From: Mahesh Sharma
Date: Mon, Dec 27, 2021, 1:16 AM
Subject: Completely product missing
To:

I ordered epson printer on 20th December 2021 from Amazon India platform whose order ID number is[protected]. Which I got on 24th December. Whose delivery I got myself by going to the courier office. From where your product was out for delivery. When I opened this product at the same delivery station in the eyes of the cameras and in the presence of the delivery staff, I found unnecessary cardboards instead of Epson printers. For which I had filed a complaint on 24th December on Amazon customer care. Where Amazon customer care team registered my complaint and investigated my complaint by 26th December and asked to contact again on 27th December. As I got an unsatisfactory reply from your team today on 27th December, due to which I am not even 1% satisfied, please investigate the matter seriously and take appropriate action and settle the matter satisfactorily. Both the photo of the parcel and the bill are attached.

Ordered the laptop on 20th from seller Lenovo Store - STPL on Amazon and paid online since COD is not available during COVID. The latest time shown for order delivery was 26th Dec 9 PM.
As of now, the order has not even been readied for dispatch and now the status just shows "Delayed" and the cancel button has been disabled.
I've contacted their incompetent and unhelpful customet support multiple times and following excuses or explanations were provided:
1) Last Date is 26th. It will surely be delivered by EOD. (multiple times was told the same)
2) Item must be in same city, will be 1 day delivery.
3) The warehouse is undergoing maintenance hence the delay in dispatch.
4) Item might be out of stock hence cannot cancel/refund until it's back in stock.

It is the 27th of December now. I have no way to cancel the order. The order is yet to be prepared for dispatch and the status just says "Delayed". The customer support executives don't seem empowered to actually support customers or are just plain incompetent and either give useless reasons or convey the same info as shown in order page. The button to cancel the order no longer shows and any attempt to cancel said order through Support Chatbot says that they were unable to cancel the order.

After all of the above excuses, the current course of action as advised by customer support executive is this - just wait. Wait for what? I've already paid ₹43, 990, the item hasnt been shipped in 7 days, your warehouse is broken, the item might even be out of stock. So how long exactly do I need to wait to get the order canceled and refunded?

Order No:[protected]

I had ordered vivo v21 5g mobile phone from amazon india with order id #[protected] on 16 dec 2021 that i received on 20 dec 2021 around 3 pm. when i opend that box i shocked that amazon box is fill with clothes only no phone in that box when the box is fully covered with amazon tape packed tight. i contact amazon and they said they will investigate and call them again on 26 dec. when today i called them they said there is no fault by our side so no refund will issued to you. so i request you to kindly do a justice on me and issued my full refund as i had pay for mobile phone not for box full of dirty clothes. please help me out.

I am order Forever Living Bright Aloe Vera Tooth Gel -Pack of 3 with the order id Order#[protected]... @ 4 pack

But i am received only 1 pack, this complaint I’m raised but after 15days amazon declined give solution where as non received items.

in my complaint I’m given the picture of receiving pack still they not agreed that I’m received only one pack...

Please the total cost Rs 4295/- which I’m lost... please help me... please help me...

Ordered Cello Super Club Toast n Grill Plus from Amazon with the date of 20 October 2021 and delivery on 24 October. But due to some problem got it replaced (Replacement order:[protected], the date was changed to 27 oct, and I saw that product in front of the delivery boy and that product also had problem (defect). That's why I filed a complaint to return the order itself and this product was returned on November 8th, and it's been almost 1 month now but I still haven't received my refund

Product - Onida 6.5kg washing machine
Ordered date - 25.10.2021
Delivery expected - 06.11.2021
Payment - online/ Rs.5125

Not yet delivered...

Customer care reply (4 times) -

"After the order, if the product not in stock, the cancel option will be disabled both customer side and amazon side until the product come to stock. You can not cancel the product and your money will not be refunded until the product come to stock"

I won't expect like this reply from amazon people... My question is how can they hold my money for this much long period without delivering the product... And not information coming from their side regarding the delay...

This is the true fraud they had done...

They have to refund my money and they have to give the right answer for the issue...

Hi this is Dinesh kumar mobile number : [protected]
I purchased mobile iphone 11 in amazon oct 2021 and i had prblm with mike in month of dec 2021 i reached to the nearest service center they accepted the mobile to check the prblm after they digonized they found unauthorised modification has been done how can it been done as we have done it apple has given us clear information and denined letter for the service
Amazon has given us used mobile is this the way amazon treat people just in two months problem has identified amazon is a fraud company selling the mobiles which was used in lower price i attached the denined letter from apple

I had recently ordered a iphone 13 on Amazon India site, and got delivered only the empty box without phone and powercable.Raised the complaint in Amazon customer care and they requested to share all the detail including the unboxing video.But after 3 days I got a mail that refund is not available.Felt bad of this type of customer service

I got a credit limit 15000 then I went to Amazon website for buying a product I searched a lot products but I didn't buy any product, but after that i seen my credit limit is 0, where is my credit balance and now what can I do?

I have an order Dated: 19/12/2021 Item: Candes Gyser 3ltrs by Amazon & due to some reason I have returned it the same day but still I have not received returned amount. So, kindly cross check & do the needful at the earliest.
Refund Reference # 30005113531353189140647

I have order mobile on December 18th and I will canceled my order for my personal reason. My refund amount is not came to my bank account. My amount is 8299.

Refund amount of 446 and 329 was initiated on 18th DEC and supposed to reflect in my account on 23rd, but I haven't received any amount yet. Amazon customer care person told me to contact bank. I also contacted the bank customer care and he told me that no amount has received from amazon. I want my refund
Please resolve my issue.
Refund Reference #
30005413531339048968280
30005413531340189512564