Amazon India Complaints & Reviews

I have ordered a 50 inch One plus tv from Amazon which got delivered yesterday. Amazon gave me an option to select the window for installation service which I confirmed for Dec 3rd Time 10 am to 2 pm. On Dec 2nd I got an email from Amazon with confirmation of the technician with his photo and number to contact with a four-digit pin. I called the number as no one showed up until 2 pm, the person I spoke to denied the services and said it's a mistake from Amazon's side. If Amazon cannot fulfill what you promised then at least need to show the courtesy to update the customer when we are paying such huge amounts to buy products from their website. If they cannot fulfill the request made by the customer, then why let the customer choose the date and timing?

They even tried to fool me by giving me a toll-free number for one plus which I could have gotten myself from Google. When I spoke to one plus they said if the item was bought on amazon then it is the responsibility of amazon to send the technician which I clearly knew in the first place.

I have made a complaint 2 weeks before
So far no response from Amazon received
You had sent me a wrong material which is costing less than the original price
Please refund the excess amount you have collected from me
I have sent you many reminders
No reply received from you

Dear sir,

We are not satisfied with the product delivered and wanted to return it but the collection person refused to take it saying without the price tag on the product he will not take it.

It is a pair of lungi and the price tag was not attached to the lungis, only a thank you note was attached by the seller Riyashree Fashion and Retail. Order No[protected].

We are regular buyers from your site and this is the first time we are having this issue. If you have changed any rules the seller has to follow it and not make the buyer suffer.

We have to think twice before we order from your site now as due to covid the society does not allow door delivery hence it is difficult for us to check if the price tag is there before we accept the delivery.

We request you to kindly address this issue before the return date expires.

Thanks
Shashi kumar
[protected]

Hello!
I have ordered new graphics card on Amazon. The package I received contained a completely different graphics card, on top of that it had signs o[censored]sage with dust on the fans and scratches on the frame. The mailing box was sealed without any signs of being opened, however the box of the graphics card itself came without any safety wrap or seals.
After that I have left a review of the product on Amazon and attached photos of the used graphics card. Then I contacted customer service and followed their instructions. They told me to send the graphics card back to Amazon. Upon receiving the graphics card I was told that I won’t get the money back because it was a different card. However, I don’t have another card, I returned the only card sent to me by Amazon. I was refused a refund and the card I’ve returned was disposed.
Our family are regular customers at Amazon. Out of all the purchases we haven’t returned anything except this graphics card.
Customer service cannot help me. No money, no graphics card.

I ordered the Noise Colorfit Ultra watch on 20th November, which was delivered to me on 21st November, but when I unboxed it, I found the watch box was unsealed, and the watch and the charging cable were missing from the box, so I immediately Contacted Amazon customer service, they took me 5 days for investigation, after 5 days again I contacted them, they told me that we have delivered the right item to you, we cannot help you with this, then I Contacted social media team, sent them mail, and tweeted, social media team also took 4, 5 days from me to do investigation, yesterday on 1st December I got their mail, in which they mentioned that we Sent item in perfect condition, we can't help you, we can't issue your refund, and I'm mailing and tweeting them again and I'm not getting any updates from them, customer service and social media team no one is helping me, i just want my refund, i am waiting from last 12 days, now i'm frustrate, this is harass, now I want to know that, you are saying that, we have sent the right item, then how can the item be missing from the box, from where, the item got missing, while I have been delivered empty box, i just want that my investigation should be started again, and it should be checked properly, where is my item missing, I request you to check it properly, and provide my refund to me as soon as possible.
Order id: [protected]

Hello,

Recently I bought a lamp: "Rylan Moon Lamp for Bedroom, 3D USB Rechargeable Color Changing Sensor Touch Crystal Ball Night Lamp with Wooden Stand for Bedroom (Multicolour, 15 cm)" . The page of this product claims the country of origin to be India. I however see that the box I received clearly mentions it to be made in China.
Please correct this mistake. The direct link to the product page is:
https://www.amazon.in/gp/product/B0963BDVLJ/ref=ppx_yo_dt_b_asin_title_o00_s00?i...⇄

We are stuck between Amazon and Bank. Bank Conclude that Already refunded to Amazon(PayU) on the next day of the transaction[protected]. None of the agents helping me out ...Could you please help to refund my money from PayU ..its Rs.18, 323.63 .

Thank you

email id : [protected]@gmail.com

My selft Dharmendra Singh I have purchased an Allen Solly Men's A-Line Coat (ASJKOBOPY84400_Green_M) from amazon but i received different item which already returned to Amazon but still not received my amount in my original payment gateway. and showing your refund has been compted
further i will not recomed to purchase any product by amazon. because i have lost my money.

Thanks

Its almost a year
Amazon, very reputed company hold my account from almost a year without any reason
i have called their support almost 20 times
whenever i call them they jusrt ask me to provide pancard details and address
but nothing happening

Hi i didn't receive any update from amazon or from bank regarding my refund amount .please help me to sort it out.

We are DA from amazon from kotdwara
We don't get our salary on time
And we don't get our bonus on diwali
There is lots of problems

My airbuds not on of singale damage

This is regarding an order placed from amazon. I havent receieved refund for the iphone adapter after multiple complaints.
Order id: #[protected]

This is with respect to order :[protected] product : “CoverEx Silicone Rainbow Soft Slim Liquid Anti-Slip Flexible Shockproof Protective Case for Apple iPhone 8, 7 SE (Pink)”. Prove : 399 Rs.

My account is in Amazon : Archana.[protected]@yahoo.com

I returned this product as I was sent a different product on 22-Oct-21. The return was picked up by Amazon courier person. However I haven’t received any refund till date.

I called and chatted with Amazon and they misled me saying that I’m they had already processed the refund on Oct itself. Please refer to the screenshots attached. However the app clearly shows that refund has not even been initiated till date (2-Dec-21). It’s been 1.5 months since I returned the product!!

I called Amazon and they simply abused me and hung up!! I reached out to them on twitter and they haven’t even responded properly! I reached out to Andy Jassy and Amit Agarwal via their Amazon email, they haven’t responded to that as well.

This is purely daylight robbery!!

Kindly help provide justice! Amazon is cheating and looting customers!!

Dear Sir /Mam,

I have a refund request to Amazon India for - 3899/- INR
Refund Reference # VCORY6LA0000KV9VOWLP

But still, a refund was not received in my bank account after 10 days.
But Amazon shows in the user Id that they clear this refund from his side.
I contact the bank but the bank denied any payment pending related to my Bank Account.

O primeiro contato vem de uma promessa de emprego home office.
Pelo SMS, e um link para o WhatsApp[protected]
Com uma orientação:
[15/11 14:51] +[protected]: Adicione seu tutor de telegrama; @Acertma
[15/11 14:51] +[protected]: Você vai adicionar um mentor
[15/11 14:51] +[protected]: Ela vai te ensinar a completar tarefas para ganhar dinheiro
https://www.bu0888.com/#/entry/register
O link [ seu dinheiro ficará preso supostamente.
Tomem cuidado. Eles vão ti fazer depositar, e depositar.
Vc acredita que está ganhando dinheiro.
[15/11 11:39] +[protected]: Deixe-me dar uma breve introdu??o a este trabalho.
[15/11 11:39] +[protected]: Amazon é uma plataforma de atendimento ao cliente online. Você só precisa de uma bateria de telefone simples para concluir a tarefa.
[15/11 11:39] +[protected]: S?o necessários 2-3 minutos para completar uma encomenda. é como fazer compras online. Agora vou levá-lo a ganhar R20 em menos de 10 minutos. certifique-se de que segue as minhas instru??es, está pronto para come?ar?
As instruções parecem reais e vc acredita está fazendo tarefas dentro do ecomerce de um renomado comerciante Amazon.
Precisamos de segurança, temos nomes, e endereços de cpfs de supostas pessoas envolvidas pela transação PIX
Como podemos obter ajuda e expor nossas documentações pata tentar recuperar ou para essa quadrilha que tm mais de 50 integrantes?

It has happened several times that Amazon service was below average regarding customer service. Everytime I have refund issue, they have never refunded my amount on time and everytime they end up saying contact your bank, I did that but there was no issue with my bank as other transactions were all smooth. Everytime there is issues with Amazon services. Please look into the matter and help me to get my refund amount as soon as possible.

Sir/mam, I had placed a order for 3 pieces of curtains on 1st of November and I don't know how, but Amazon itself cancelled my order on 2nd of November and a refund is initiated for the same.. but today is 1st of December and I still don't get my refund my order no :[protected], I had called Amazon customer support several times but apart from solving my issue, they gave me baseless excuses, please help me I am too much tired of this.. Amazon don't even give me.. reference id yet..

Amzon refund a amount on 09.11.2021 till now i did not get the amount in my Kotak mahindra acount, i spoke with bank customer care they are they cant trace the amount against that ref.

amazon telling you raise a charges dispute against that transaction but bank people are telling there is no such a policy.

Please help me

My amount 1000 rupees transaction pending
Pls my amount return to me a my account.