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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 143

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S
Sandeep72625
from Hisar, Haryana
Dec 22, 2021
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Address: Shop No 41 Ganesh Market Hisar Haryana Pin Code 125001

Sir Am Amazon Order Place But Defective Product Ressived am Order Return But Amazon Refund Issue On My Paytm Bank But 7 Working Day Complete But Refund Not Ressived On My Paytm Bank Account Amazon Refund Issue On 14 November 2021 Refund Reference Number RRN # HSBCN[protected]
Amazon Order No[protected]
Amazon India customer support has been notified about the posted complaint.
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    P
    Parvaiz99029902
    from Srinagar, Jammu and Kashmir
    Dec 22, 2021
    Resolved
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    Resolved

    Hello i ordered few product from Amazon but some reasons they got cancelled... Amazon saying we have initiated refund on 9 dec but it has not credited yet..they are not even giving refrence id of the transactions... They are just giving damm excuses saying just wait... please help me out to credit my amount into account...
    [protected] Rs 1556
    [protected] Rs1233.10
    [protected] Rs 1590
    Dec 22, 2021
    Complaint marked as Resolved 
    Refund received successfully
    Amazon India customer support has been notified about the posted complaint.
    I don't get the refund...
    They are lying...
    Give me proof...
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      R
      Rishi Vishwakarma
      from Lucknow, Uttar Pradesh
      Dec 22, 2021
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      Address: Nanhak shah chowk ahraura mirzapur

      My Lakmé Absolute Infinity Eye Shadow Palette, Pink Paradise, 12 g money is not credited in my bank account till now because we ordered this item on 15/12/2021 and canceled it the same day my refund till now There is no credit in the account, we stayed for 7 days that till then I came but that money has not come in my account till now, for this we are complaining on amazon this my money 571.80 paisa till how long in my bank account Come, tell us this.
      Amazon India customer support has been notified about the posted complaint.
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        H
        harshitaga550
        from BAREILLY, Uttar Pradesh
        Dec 22, 2021
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        Harshit agarwal
        Upi id - [protected]@yapl
        Date of transaction- 27nov, 2021
        Transaction id[protected]
        Amount of 5650 transaction was done on 27 November 2021 and it's solving pending
        And the raise complaint option is not working yot from the day of transaction till date.
        N no help by the customer care and just giving reasons n not filing any complaint.
        Amazon India customer support has been notified about the posted complaint.
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          N
          Niranjankumarmeena
          Dec 21, 2021
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          Address: 47 indira nager khatipua jaipur rajasthan

          Dear sir/madam
          I have a request
          My name niranjan Kumar meena
          From jaipur rajasthan
          Amazon is fraud
          My order is fire and boltt watch in Amazon in 4999 Amount is watch order date 12.12.2021 and order received 16.12.2021 but order is wrong item received I have a complaint Amazon but not solution is Amazon customer care
          Fraud in my account order is fire and boltt watch but wrong item received

          Please help me
          My original item sent/my payment refund
          Order I'd 405 [protected]
          Order date 12/12/2021
          Mame niranjan Kumar meena
          Mob . [protected]
          Acc.no[protected]

          Ifsc code pytm0123456
          Please help me
          Thank you
          Amazon India customer support has been notified about the posted complaint.
          Dec 21, 2021
          Updated by Niranjankumarmeena
          Dear sir/madam
          I have a request
          My name niranjan Kumar meena
          From jaipur rajasthan
          Amazon is froud
          My order is fire and boltt watch in Amazon in 4999 Amount is watch order date 12.12.2021 and order received 16.12.2021 but order is wrong item received I have a complaint Amazon but not solution is Amazon customer care
          Froud in my account order is fire and boltt watch but wrong item received

          Please help me
          My original item sent/my payment refund
          Order I'd 405 [protected]
          Order date 12/12/2021
          Mame niranjan Kumar meena
          Mob . [protected]
          Acc.no[protected]

          Ifsc code pytm0123456
          Please help me
          Dec 23, 2021
          Updated by Niranjankumarmeena
          [protected]

          Dear sir/madam
          I have a request
          My name niranjan Kumar meena
          From jaipur rajasthan
          Amazon is fraud
          My order is fire and boltt watch in Amazon in 4999 Amount is watch order date 12.12.2021 and order received 16.12.2021 but order is wrong item received I have a complaint Amazon but not solution is Amazon customer care
          Fraud in my account order is fire and boltt watch but wrong item received

          Please help me
          My original item sent/my payment refund
          Order I'd 405 [protected]
          Order date 12/12/2021
          Mame niranjan Kumar meena
          Mob . [protected]
          Acc.no[protected]

          Ifsc code pytm0123456
          Please help me
          Thank you
          Dec 23, 2021
          Updated by Niranjankumarmeena
          Please help me
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            B
            bi16
            from Kolkata, West Bengal
            Dec 21, 2021
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            Quality not good of the product

            Address: Amazon
            Website: Amazon

            I have ordered pigeon electric kettle which was delivered damaged I called them they told they can replace it but not return it the product is not worth to use after replacement also please tell them to refund me my money...
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            W
            Wasim.C
            Dec 21, 2021
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            Website: amazon.in

            I am Wasim Shaikh
            My Contact No Is [protected]
            I Have Purchased Redmi 32inch Android TV
            Order Number:[protected]
            Order Date: 15.11.2021
            they send me the 1* Energy Rated Product
            which is no where mentioned
            I have called on 17.11.2021 and complained about it..
            the don't have any knowledge about
            they told me will arrange a callback and there is no callback
            I Just want a 5* energy rated product
            thank You
            Amazon India customer support has been notified about the posted complaint.
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              A
              Anjali Gaikwad
              from sausar, Madhya Pradesh
              Dec 21, 2021
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              I ordered a product named

              DASK Crop Sweatshirt Crop Short Hoodies for Women Girls White Black ark Grey (M)
              Sold by: DASK_IND
              499.00

              from amazon on 16 October 2021 and returned it my refund is initiated and shown deposited to my central bank account but it's not showing in my account
              order id:[protected]
              reference no:[protected]
              Amazon India customer support has been notified about the posted complaint.
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                A
                Anjali Gaikwad
                from sausar, Madhya Pradesh
                Dec 21, 2021
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                I ordered a product named

                Akiara - Makes life easy Electric Handy Sewing/Stitch Handheld Cordless Portable White Sewing Machine for Home Tailoring, Hand Machine | Mini Silai | White Hand Machine with Adapter

                from amazon on 18 November 2021 and returned it my refund is initiated and shown deposited to my central bank account but it's not showing in my account
                order id:[protected]
                reference no:[protected]
                Amazon India customer support has been notified about the posted complaint.
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                  O
                  from Hyderabad, Telangana
                  Dec 21, 2021
                  Resolved
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                  Resolved

                  Ordered KT Hardware water pipe for Alto car.
                  When I ordered it, Amazon has showed me that they will give 3 no. Qty with each 2.5meter but i received only 1 no. Qty.

                  I asked Amazon to give me refund amount/ remaining 2 no. Qty. But they are saying that as per their policies they can't give refund and rejected to give me the refund.

                  Finally with their policies i need my refund. Also, they should pay fine of 10, 000/- towards negligence to deliver the actual Qty of the product.
                  Dec 22, 2021
                  Complaint marked as Resolved 
                  Received refund but the fine amount not shared
                  Amazon India customer support has been notified about the posted complaint.
                  Order no.:[protected]
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                    N
                    Nisha P U
                    from Kunnamkulam, Kerala
                    Dec 21, 2021
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                    Website: www.amazon.in

                    I have purchased a smart watch from Amazon on[protected] by making payment of 1499 through BHIM UPI & Amazon pay balance. I have returned the item and Amazon initiated refund on[protected] with refund reference number of[protected] . Then I visited branch for solution and they have no idea about this problem & they even don't know about the refund reference number. When I contacted Amazon, they requested to file charge dispute with Indian Bank customer care. But Indian Bank customer care executives denying the existence of such form/faculty. Please found a solution for my problem and credit the amount to my Indian bank account.
                    Amazon India customer support has been notified about the posted complaint.
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                      V
                      Vitor Hugo Pereira Mayrink
                      Dec 21, 2021
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                      Address: Esta localizada em Sao Paulo
                      Website: r-amzon.com/#/grab

                      Eu recebi uma mensagem para trabalhar nessa empresa ajudar a Amazon vender, na qual tinha que investir, passar de tarefa em tarefa o problema que cada vez fica mais alto o valor e eu não quis mais. Porque não tinha mais como investir por isso pedi meu reembolso com Jack o homem que trabalha que me ofereceu emprego é chamado porém, ele me disse que não teria como até eu terminar tudo.
                      Mas eu não tenho mais dinheiro para investir e preciso do meu dinheiro porque eram os únicos que tinha. Já fiz o boletim, e tenho fotos printis das transferência pix.
                      Amazon India customer support has been notified about the posted complaint.
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                        K
                        KuSurender
                        from Sikandarpur, Uttar Pradesh
                        Dec 21, 2021
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                        I ordered the Ethvilla Women's Pure Silk Semi-stitched Lehenga Choli 2 Pcs on 22th November, which was delivered to me on 27st November, but when Received only 1 Pcs
                        so I immediately Contacted Amazon customer service, they took me 5 days for investigation, after 5 days again I contacted them, they told me that we have delivered the right item to you, we cannot help you with this, then I Contacted social media team, sent them mail, and tweeted, social media team also took 4, 5 days from me to do investigation, yesterday on 1st December I got their mail, in which they mentioned that we Sent item in perfect condition, we can't help you, we can't issue your refund, and I'm mailing and tweeting them again and I'm not getting any updates from them, customer service and social media team no one is helping me, i just want my refund, i am waiting from last 12 days, now i'm frustrate, this is harass, now I want to know that, you are saying that, we have sent the right item, then how can the item be missing Due to Deliver only 1pcs, the item got missing, while I have been delivered box, i just want that my investigation should be started again, and it should be checked properly, where is my item missing, I request you to check it properly, and provide my refund to me as soon as possible.
                        Order id Is[protected]
                        Amazon India customer support has been notified about the posted complaint.
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                          A
                          AVALON GAMING
                          Dec 20, 2021
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                          Address: Amazon India

                          Hiii,
                          I order product from Amazon but i returned the product bcz I didnot like it. The refund was initiated by Amazon in my sbi account but i didnot get. If refund initiated and credited Refund Reference Number is instantly generated. But my refund Reference Number is not generated.
                          Order ID[protected]
                          Order ID[protected]
                          This is order id. Kindly contact me [protected]
                          Amazon India customer support has been notified about the posted complaint.
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                            C
                            cbphsp
                            Dec 20, 2021
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                            Ordered new Acer laptop in May-2021 & received the same. 2 months later, it was not powering on. Contacted Acer and they told this was used product. There was already a complaint against this in 2019 itself & they can't help me. Contacted Amazon and they asked me to provide invoice, pslip, product image, email from Acer. Given all the documents in Oct-2021. There is no update on this. Called Amazon several times and they keep asking me to wait for 5 more working days. It is 2 months since i contacted Amazon. They are just postponing and not giving any update.
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              shekarnee1
                              from Nizamabad, Telangana
                              Dec 20, 2021
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                              I was sent the wrong product and upon my return there was a message stating that the amount was refunded to my Amazon Pay Bal. but it is not done.
                              When I spoke with the supervisor Ms. Herkinder she said that it would reflect in 2-3 hours but when I asked as to how the message said that it was added she told me that it is added in my account and that I am lying.
                              It has become a habit of the staff at Amazon India to earn the money by cheating the customers in this cheap manner.
                              May be that the CEO is encouraging the staff to cheat the customers by providing wrong information and that the amount is not really refunded at all to any of the customers. This is really sad to note...
                              Amazon India customer support has been notified about the posted complaint.
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                                ShaikKalesha
                                from Chittoor, Andhra Pradesh
                                Dec 20, 2021
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                                Dear sir,

                                My name is SHAIK KALESHA, iam an account holder in INDIAN BANK, My A/C number is[protected].

                                actually, i have book an Hit anti mosquito racket at AMAZON worth Rs.499/-, and it is not in good condition, so i will return it on[protected],

                                And AMAZON initiate my refund of Rs. 499/- at[protected], and return order id: #[protected]

                                but still i didnt get any amount to my account, i call to amazon customer care, they said that we initiate your refund, but you didnt get amount to your account, they said that contact to your bank, they gave me UTR number, and the number is:[protected].

                                Please rectify my problem as soon as possible

                                Thanking you,
                                Amazon India customer support has been notified about the posted complaint.
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                                  J
                                  Jayganesh91
                                  Dec 20, 2021
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                                  Order date : 28-Oct-2021

                                  Cancellation date : 28-Oct-2021

                                  Order # :[protected]

                                  Order total : INR 540.50 (1 item)
                                  Amazon India customer support has been notified about the posted complaint.
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                                    S
                                    saif21
                                    from Pune, Maharashtra
                                    Dec 19, 2021
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                                    Address: India
                                    Website: www.amazon.in

                                    Hi Amazon,
                                    I had submitted request for gift card revalidation as the gift card was expired and I have followed up multiple times, every time the executive say it will take more time and is under pricess. Initially it was mentioned 2 days when I had requested on 12th December. Kindly look into the same as I want to make purchase this festive season using the gift card. My email id is shaikh.[protected]@gmail.com
                                    Amazon India customer support has been notified about the posted complaint.
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                                      A
                                      Arunlaluz
                                      from Pathanamthitta, Kerala
                                      Dec 19, 2021
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                                      I made a transaction through amazon paylater on september 4th. But the transaction was successful at bank and declined at amazon. So i have raised a dispute with the bank and they told the transaction was successfull at bank and declined at amazon. And the payment processed to payment gateway payu india. Later i raised a complaint on payu india they confirmed me the payment processed to amazon. I have raised again with amazon with all screenshot included. After they confirmed me they will refund the amount in 5 to 7 days. Again i contacted many times they said some lame excused. Like due to covid it taking time. After they said with in 2 days you will get amount. Now today i contacted amazon they said again i need to contact bank. They cannot do anything.
                                      Amazon India customer support has been notified about the posted complaint.
                                      Dec 19, 2021
                                      Updated by Arunlaluz
                                      Complaint ID:P[protected]

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