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Amazon India Complaints & Reviews

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Updated: May 11, 2026
Complaints 20358
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Amazon India reviews & complaints page 143

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C
chakri sarvani
from Hyderabad, Telangana
Dec 25, 2021
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Bought crompron getser through Amazon. After 15days o[censored]se, its not working, so i complained to company, they sent electrician after 1week it got repaired instantly just within 20mins again not working, so i complained again, the electrician said the foil to be replaced I agreed for the replacement of foil inside, later after 20days he came and replaced it, immediately after going out, it's not working again. It's really too bad, waste of my time and money everytime. Contacted Amazon customer care but they were telling me to contact crompton, it's been many times i contacted them, its totally irresponsibility of Amazon
Amazon India customer support has been notified about the posted complaint.
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    V
    vijaykumar1812
    from Pune, Maharashtra
    Dec 24, 2021
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    My father has a complaint about the order he has placed on
    amazon.in the order ID :402-[protected]. This was meant to
    be a gift for his Daughter-in-law on her birthday and when she
    opened the gift it was some different watch inside the correct
    product box . They had sent a kid digital watch not even a smart
    watch . Hence he requested a replacement by contacting a customer
    service and returned this wrong fake product that he had received .
    The replacement Order Id :[protected], was received
    on December 16th, 2021 which was after her birthday and this time
    when she opened it, it was a complete empty box with only
    warranty card in it, we had clicked a video as there was no plastic
    seal on the box of the item . You can check the video attached . After
    this he has contacted Customer service again every day, they just
    kept saying wait for 5 days, when he contacted them again today
    that is December 22, 2021 they are saying that they cannot do
    anything about it . We kept following up on it everyday . Two times
    they had confirmed that they have issued a refund and also and they
    they say I'm sorry we were not able to initiate refund we will
    connect you to specialty team . I spoke to specialty team for
    everyday, They said they have raised some investigation and I need
    to wait, I waited as they asked I did not get my item nor my money
    back and now they say they cannot do anything . This is completely
    unacceptable, I being a senior citizen, Cannot agree on losing
    money unnecessarily and especially when it had been a gift for
    someone when all my feelings are hurt and also I have lost my money
    . I need the watch or my money back as I have order . Also the
    customer service agents are not willing to help at all they just keep
    me passing over from one person to other I have also attached the
    chat screenshots that I have taken on my phone, please check the
    same and help me here . Some of them just disconnect the chat and
    call even before helping us . This is the most pathetic service we
    have received from any of the company . I will never every buy
    anything online and also tell all my friends the same.
    Amazon India customer support has been notified about the posted complaint.
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      M
      Mahesh arrow
      from chennai, Tamil Nadu
      Dec 24, 2021
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      I have order a product on amazon by using my Indian bank debit card then i ave returned the product to amazon they have refunded me on[protected] ref no is 30005113391339189102066 but it has not been reflected in my account kindly help me to get my refund. thanking you
      Amazon India customer support has been notified about the posted complaint.
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        R
        rajatrk
        from ayodhya, Uttar Pradesh
        Dec 24, 2021
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        Address: AMAZON INDIA

        Dear sir/mam,

        I Am Kuldeep Singh. I Am your customer since 28/10/2013 My account no.is [protected]. This is very first time I Am very disappointed with your service.

        A refund amount- 8890/- Processed by amazon to my account on 20/12/2021, But not reflected in my account till date.

        I kindly request you to please look in this matter personally and deposit my refunded amount as soon as possible.

        AMAZON Reference No is- 30005413511349217918481 and I Also attached the RRN No and other details.

        THANKING YOU FOR HELPING ME ASAP
        Amazon India customer support has been notified about the posted complaint.
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          U
          User2021
          Dec 24, 2021
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          I ordered one plus earphones but they delivered defective piece. When I raise a request for replacement, they send me empty box. A weight difference can be clearly seen in both the delivered package which leads to missing item but Amazon refuses to send empty box.
          Amazon India customer support has been notified about the posted complaint.
          Same thing happened with me
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            G
            Gbiswajit
            Dec 23, 2021
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            Amazon upi refund of Rs. 130/-, 77/-, 40/- Total Rs. 247/- with refund ref. No.[protected]///[protected] ///[protected] & order id #[protected] was successful from amazon upi to my indian bank a/c linked with amazon upi. I contacted to the bank but they say that they don't find any RRN similar to that of the above. I have attached screenshots of amazon upi transaction history & of the email delivered today on 23/12/2021.
            Amazon India customer support has been notified about the posted complaint.
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              S
              shikhasahu2018
              from Gurgaon, Haryana
              Dec 23, 2021
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              Website: Amazon.in

              We had Ordered Lenovo 82FG0125IN costing 68k appx. but got 82FG013WIN costing 62k Appx.

              Attaching the proofs of wrongly delivered model.

              a)- Serial Number/Model Number on actual Laptop machine Base. - PF369WH3/82FG013WIN
              b)- Serial Number/Model Number on Invoice - PF369WH3/82FG0125IN
              c)- Serial Number/Model Number on Laptop Outer Package Box - PF369WH3/82FG0125IN. Model number mentioned on the box is 82FG013WIN but it is made 82FG0125IN by pasting a sticker.

              So basically the serial number of laptop is PF369WH3 on laptop machine/invoice/packaging box) by Amazon, Seller and Vendor but Model number is different .So the actual model(hardware) we received is 82FG013WIN(cheaper one), not 82FG0125IN(68k)-what we have paid for.I request you to kindly accept the return and issue a refund so that we can make a fresh purchase from amazon.
              Amazon India customer support has been notified about the posted complaint.
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                N
                Niranjankumarmeena
                Dec 23, 2021
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                Address: 47 indira nager khatipua jaipur

                [protected]

                Dear sir/madam
                I have a request
                My name niranjan Kumar meena
                From jaipur rajasthan
                Amazon is fraud
                My order is fire and boltt watch in Amazon in 4999 Amount is watch order date 12.12.2021 and order received 16.12.2021 but order is wrong item received I have a complaint Amazon but not solution is Amazon customer care
                Fraud in my account order is fire and boltt watch but wrong item received

                Please help me
                My original item sent/my payment refund
                Order I'd 405 [protected]
                Order date 12/12/2021
                Mame niranjan Kumar meena
                Mob . [protected]
                Acc.no[protected]

                Ifsc code pytm0123456
                Please help me
                Thank you
                Amazon India customer support has been notified about the posted complaint.
                Dec 23, 2021
                Updated by Niranjankumarmeena
                Please help me
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                  S
                  Sati00
                  from Indore, Madhya Pradesh
                  Dec 23, 2021
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                  My name is pramod My order number is#[protected] i have placed order from AMAZON. IN by[protected] expected date was[protected] they generate tracking number [protected] Ecom express, but now ecom express says physically product not hand over by amazon is i have multiple times contact to amazon for cancellation they are not cancelling the pick and not giving my money and ecom express also not ready for cancelled the pick up
                  Amazon India customer support has been notified about the posted complaint.
                  Dec 23, 2021
                  Updated by Sati00
                  Please help me product value is ₹37000
                  Amazon not dispatching my order as well as not cancelling #[protected]
                  Dec 23, 2021
                  Updated by Sati00
                  Please take action against amazon. In
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                    N
                    Nilgrib Banerjee
                    Dec 23, 2021
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                    Address: Asansol Court More

                    Made a prepaid order for 4 items and only 3 were delivered. the Jalpenos were not delivered and they are not resolving the issue.
                    Amazon India customer support has been notified about the posted complaint.
                    No resolution yet. They are conveniently ignoring the problem.
                    Still no resolution, just blank promises and assurances.
                    ok they have finally reversed the payment. We still wonder why they failed to deliver the product 'twice' ! Anyway this case seems to have been closed after months of complaining and corresponding but they should have to pay for all the hassle we faced because of 'them'.
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                      S
                      Sawleha Khan
                      Dec 22, 2021
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                      Address: Sm corner sector 9 taloja phase1
                      Website: Amazon.in

                      My name is sawleha khan and I have ordered an lpg cylinder booking of rs810 on 3rd December 2021 but due to bank issues my order got canceled and Amazon initiated a refund on 18th December 2021 but still I dint got my money . Amazon sent the reference number ONUS20211204 and told me to fill charge dispute form but state bank of india doesn't have such policy so pls kindly respond to this complaint its urgent it has happened with me more than 2 times
                      Amazon India customer support has been notified about the posted complaint.
                      Dec 22, 2021
                      Updated by Sawleha Khan
                      My name is sawleha khan and I have ordered an lpg cylinder booking of rs810 on 3rd December 2021 but due to bank issues my order got canceled and Amazon initiated a refund on 18th December 2021 but still I dint got my money . Amazon sent the reference number ONUS20211204 and told me to fill charge dispute form but state bank of india doesn't have such policy so pls kindly respond to this complaint its urgent it has happened with me more than 2 times
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                        S
                        suraj karode
                        Dec 22, 2021
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                        Address: Petkar layout . Near siddhivinayak temple, Sawangi Meghe wardha Maharashtra

                        Dear sir I am suraj vinod karode. My will be item deliver by amazon ats. But many times come delay massage. What happened exatly I don't know. But tracking show false location. So please delivered as soon as possible.
                        Tracking id[protected]
                        My email id sufi.[protected]@gmail.com
                        Amazon India customer support has been notified about the posted complaint.
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                          S
                          Sandeep72625
                          from Hisar, Haryana
                          Dec 22, 2021
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                          Address: Shop No 41 Ganesh Market Hisar Haryana Pin Code 125001

                          Sir Am Amazon Order Place But Defective Product Ressived am Order Return But Amazon Refund Issue On My Paytm Bank But 7 Working Day Complete But Refund Not Ressived On My Paytm Bank Account Amazon Refund Issue On 14 November 2021 Refund Reference Number RRN # HSBCN[protected]
                          Amazon Order No[protected]
                          Amazon India customer support has been notified about the posted complaint.
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                            P
                            Parvaiz99029902
                            from Srinagar, Jammu and Kashmir
                            Dec 22, 2021
                            Resolved
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                            Resolved

                            Hello i ordered few product from Amazon but some reasons they got cancelled... Amazon saying we have initiated refund on 9 dec but it has not credited yet..they are not even giving refrence id of the transactions... They are just giving damm excuses saying just wait... please help me out to credit my amount into account...
                            [protected] Rs 1556
                            [protected] Rs1233.10
                            [protected] Rs 1590
                            Dec 22, 2021
                            Complaint marked as Resolved 
                            Refund received successfully
                            Amazon India customer support has been notified about the posted complaint.
                            I don't get the refund...
                            They are lying...
                            Give me proof...
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                              R
                              Rishi Vishwakarma
                              from Lucknow, Uttar Pradesh
                              Dec 22, 2021
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                              Address: Nanhak shah chowk ahraura mirzapur

                              My Lakmé Absolute Infinity Eye Shadow Palette, Pink Paradise, 12 g money is not credited in my bank account till now because we ordered this item on 15/12/2021 and canceled it the same day my refund till now There is no credit in the account, we stayed for 7 days that till then I came but that money has not come in my account till now, for this we are complaining on amazon this my money 571.80 paisa till how long in my bank account Come, tell us this.
                              Amazon India customer support has been notified about the posted complaint.
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                                H
                                harshitaga550
                                from BAREILLY, Uttar Pradesh
                                Dec 22, 2021
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                                Harshit agarwal
                                Upi id - [protected]@yapl
                                Date of transaction- 27nov, 2021
                                Transaction id[protected]
                                Amount of 5650 transaction was done on 27 November 2021 and it's solving pending
                                And the raise complaint option is not working yot from the day of transaction till date.
                                N no help by the customer care and just giving reasons n not filing any complaint.
                                Amazon India customer support has been notified about the posted complaint.
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                                  N
                                  Niranjankumarmeena
                                  Dec 21, 2021
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                                  Address: 47 indira nager khatipua jaipur rajasthan

                                  Dear sir/madam
                                  I have a request
                                  My name niranjan Kumar meena
                                  From jaipur rajasthan
                                  Amazon is fraud
                                  My order is fire and boltt watch in Amazon in 4999 Amount is watch order date 12.12.2021 and order received 16.12.2021 but order is wrong item received I have a complaint Amazon but not solution is Amazon customer care
                                  Fraud in my account order is fire and boltt watch but wrong item received

                                  Please help me
                                  My original item sent/my payment refund
                                  Order I'd 405 [protected]
                                  Order date 12/12/2021
                                  Mame niranjan Kumar meena
                                  Mob . [protected]
                                  Acc.no[protected]

                                  Ifsc code pytm0123456
                                  Please help me
                                  Thank you
                                  Amazon India customer support has been notified about the posted complaint.
                                  Dec 21, 2021
                                  Updated by Niranjankumarmeena
                                  Dear sir/madam
                                  I have a request
                                  My name niranjan Kumar meena
                                  From jaipur rajasthan
                                  Amazon is froud
                                  My order is fire and boltt watch in Amazon in 4999 Amount is watch order date 12.12.2021 and order received 16.12.2021 but order is wrong item received I have a complaint Amazon but not solution is Amazon customer care
                                  Froud in my account order is fire and boltt watch but wrong item received

                                  Please help me
                                  My original item sent/my payment refund
                                  Order I'd 405 [protected]
                                  Order date 12/12/2021
                                  Mame niranjan Kumar meena
                                  Mob . [protected]
                                  Acc.no[protected]

                                  Ifsc code pytm0123456
                                  Please help me
                                  Dec 23, 2021
                                  Updated by Niranjankumarmeena
                                  [protected]

                                  Dear sir/madam
                                  I have a request
                                  My name niranjan Kumar meena
                                  From jaipur rajasthan
                                  Amazon is fraud
                                  My order is fire and boltt watch in Amazon in 4999 Amount is watch order date 12.12.2021 and order received 16.12.2021 but order is wrong item received I have a complaint Amazon but not solution is Amazon customer care
                                  Fraud in my account order is fire and boltt watch but wrong item received

                                  Please help me
                                  My original item sent/my payment refund
                                  Order I'd 405 [protected]
                                  Order date 12/12/2021
                                  Mame niranjan Kumar meena
                                  Mob . [protected]
                                  Acc.no[protected]

                                  Ifsc code pytm0123456
                                  Please help me
                                  Thank you
                                  Dec 23, 2021
                                  Updated by Niranjankumarmeena
                                  Please help me
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                                    B
                                    bi16
                                    from Kolkata, West Bengal
                                    Dec 21, 2021
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                                    Address: Amazon
                                    Website: Amazon

                                    I have ordered pigeon electric kettle which was delivered damaged I called them they told they can replace it but not return it the product is not worth to use after replacement also please tell them to refund me my money
                                    Amazon India customer support has been notified about the posted complaint.
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                                      W
                                      Wasim.C
                                      Dec 21, 2021
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                                      Website: amazon.in

                                      I am Wasim Shaikh
                                      My Contact No Is [protected]
                                      I Have Purchased Redmi 32inch Android TV
                                      Order Number:[protected]
                                      Order Date: 15.11.2021
                                      they send me the 1* Energy Rated Product
                                      which is no where mentioned
                                      I have called on 17.11.2021 and complained about it..
                                      the don't have any knowledge about
                                      they told me will arrange a callback and there is no callback
                                      I Just want a 5* energy rated product
                                      thank You
                                      Amazon India customer support has been notified about the posted complaint.
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                                        A
                                        Anjali Gaikwad
                                        from sausar, Madhya Pradesh
                                        Dec 21, 2021
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                                        I ordered a product named

                                        DASK Crop Sweatshirt Crop Short Hoodies for Women Girls White Black ark Grey (M)
                                        Sold by: DASK_IND
                                        499.00

                                        from amazon on 16 October 2021 and returned it my refund is initiated and shown deposited to my central bank account but it's not showing in my account
                                        order id:[protected]
                                        reference no:[protected]
                                        Amazon India customer support has been notified about the posted complaint.
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