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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 138

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G
girish87
from Udaipur, Rajasthan
Oct 31, 2021
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GOQii Smart watch

I bought two item from amazon and both item was from same vendor. This order I placed as a gift for my relative. When I got message from
Amazon, I checked from relatives that while he got both items. He confirmed that he got only one item. Which is cricket bat watch was missing.
Immediately i reach out to amazon customer care through chat . But chat bot giving me answer to wait for two days and ensure to provide refund if item...
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Neha Sonik
Oct 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Credit of Refund even product has not even reached and cancelled on its way after ordering

I have ordered PUMA Popcat Slide Sandal from Aamzon with Order ID number[protected] for the amount of RS. 1619. Neither my amazon account is showing any status in regards to refund issued, nor it is saying that refund is credited to original payment method. While ordering this porduct, this product has become cancelled on its way. It has never even reached me.

Amazon has become unable to transfer me my money of refund....
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shweta chaudhary nauhwar
from Mathura, Uttar Pradesh
Oct 30, 2021
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Wheat packet instead of cashew

Address:flat no.07 MRSH gautam buddha university, greater noida, kasna village-201312

I’ve received wheat packet instead of cashew on 28/10/2021 what crime have I committed in this, have I made such a mistake that my order is neither being replaced nor refunded, I am very upset, what should I face, Till now I have kept the packet also, that packet is very small, cashew cannot come in it. And even when they came, they would break now I have only one solution or you should refund my money me as soon as possible otherwise I...
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Urmila_1970
from Delhi, Delhi
Oct 30, 2021
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Wrong product delivered to me

Address:Amazon india

I am urmila from delhi I orderes samsung m32 from Amazon on 30 oct 2021 and when my son came to home and open the packing the I saw there is wrong item delievrd to me when I complaint to amazon they said to me after 5 days they call me nad investigate is this my fault they fraud with me phone very costly and they refusd said investigation team call you and investigate like I am a gulty one can you help me on this plaese...
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Neha Sonik
Oct 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Credit of Refund on return of Product

I have orderded Craftghar Pickle Set (ceramic Jars with lids from Aamzon on 24th september. Unfortunately I had to return the product and Amzon has issued me refund for the same on 28th september.
But today its 30th Oct and I have not received my refund in bank account still. The order ID number is[protected].
The bank reference number provided by Amazon is 30005412731267163252026.
The status of the product showing...
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Neha Sonik
Oct 30, 2021
Oct 30, 2021
This thread was updated on Oct 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tranquil square white marble design napkin cutlery

I have ordered from Aamzon on 24th September but unfortunately I had to eurn the order and Aamzon has issued refund by their side on 28th september. According to Aamzon, it had to be credited by 3rd Oct. But today is 30th October and I have still recieved by refund in bank account.
The order ID number is[protected].
Bank reference Number provided by Amazon is 30005412741267163252024.
KIndly help me out so that...
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Mukesh saini 850290
from BHARATPUR, Rajasthan
Oct 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want cancel my order

Please cancel my order immediately and give me my refund back immediately...
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I bought a XBOX game disc "Fary Cry 6 Gold Edition" from amazon, the case was damaged badly and the code included in the box to activate the game isnt working and amazon is refusing to refund for the same claiming its a non-returnable product....
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S
SNIPER JI GAMING
Oct 30, 2021
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Not received money

Address:Badanpur mugarson Allahabad
Website:Airtel payments bank

I had ordered a product from amazon 7989rs on 4th september and i returned it due to wrong product coming from amazon.
and amazon refund my money on 3rd october and airtel payments bank customer care is saying no refund from amazon.
Today is the 20th but till now my money has not arrived in my account.
Amazon has refunded, they have also given confirmation mail, also given refund reference number [protected]
But...
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R
ravikant9394
from Anupshahr, Uttar Pradesh
Oct 29, 2021
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Not delivered my headphone after so many attempts

Address:anupshahr, Bulandshahr, Uttar Pradesh

I have made order of infinity headphone on 20 october and expected deliver was on 23 october but your delivery boy didn't deliver me my package. He showed that delivery attempted but i didn't get any call from him. I call on customer care and he gave me 25 october date for delivery my product but problem remains same. After that I again contact your one executive so he gave me promise to deliver my product on 28 october but I have not received...
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P
priyanka peddapelly
from Nirmal, Andhra Pradesh
Oct 29, 2021
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Woodbuzz office desk

Address:ravi raju nilayam indranagar nirmal

I have ordered a product of office desk on 30th september 2021 and paid the amount and then i cancelled the product.
Then on 1st october 2021 the amazon refunded my amount.But i havent received any amount in my bank account or else in amazon wallet.I have contacted amazon they informed me the that the refund have been intiated no refund amount is credited in my bank i have also raised a complaint in my bank i.e, kotak mahindra bank...
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C
chanji
Oct 29, 2021
Mar 9, 2022
This thread was updated on Mar 9, 2022
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La Jarden Air Dry Wet Clay/Terracotta... Qty- 2 ( 550g)

Address:C3/617 Milan Vihar Patparganj

Qty - 2 ( 550g) La Jarden® Air Dry Wet Clay/Terracotta... Qty- 2 ( 550g) were purchase vide Order ID:[protected] and the said item was return to Amazon vide Pickup Tracking ID:[protected] and Return ID: DCRR92n1RRMA.
The said item was picked up on 5 Sep 2021 and refund of Rs 139.50 as per tracking information was expected by 11 Sep 2021.
This is to inform you that Rs 139.50 has not been found credited in my credit...
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S
Shresth Bhuwal
Oct 29, 2021
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Vivo Z1X Charger

Dear Sir/Mam
I ordered a Charger but I only get A cable not my adopter what to do I also done a replacement but I didn't get a reply
Plz solve my problem now plz...
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1
1223093837
Oct 29, 2021
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Delivery agent refused to deliver my package

Amazon company and the delivery agent has got the most pathetic system of communication. There's no way you can raise a complaint to the company and they can directly contact the delivery agent. According to them they can't directly contact the delivery agent which is just ridiculous. I have a job and I can't keep coming home to receive the parcel. So as told by the delivery agent I was coming home and waiting for the parcel at that particular...
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V
vidyashree L
Oct 29, 2021
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I lost 43000 I need my money return

Address:Rebare mall - amazon

Said as part time job and made recharge by saying you will get high commission by saying 14 orders still saying pay for next order to complete task by increasing amount . wats number of contact person is as Kumari - [protected]....
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Vishnu Sreemanikantan
Oct 29, 2021
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Delivery issue of amazon

Dear Sir/Madam,
This is to bring your kind attention to the matter. I had ordered a number of three items in POD mode. As due to some emergencies i was not on house and could not be delivered to me . Primarily a number of three reattempts for several products were made for me as well as my family members. Unfortunately now, the delivery fellows are not doing this. It is your responsibility to ascertain the reattempts of delivery team...
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Sonal1402
from Jaipur, Rajasthan
Oct 29, 2021
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My refund not received despite 1 month has passed

Website:Amazon.co.in

I am talking about the refund of 2 jenatics jeans of worth rs 1990 on prime account [protected]@gmail.com . Refund was said to be initiated on 27 September but still I have not received any amount. I have contacted my bank but they are denying of any amount in my account and there is a proof of that attached to this mail. So look into the matter and give me my amount since a lot time has passed and still no solution and not your customer...
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ShivamShukla864
Oct 29, 2021
Nov 5, 2021
This thread was updated on Nov 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund initiated from Amazon but not received

Address:Village pure bhaiya Post pure madhav Singh district pratapgarh
Website:Amazon.in

[Resolved] Central Bank Of India — Refund initiated from Amazon but not received
Shivam Shukla
from pratapgarh, Uttar Pradesh
October 29, 2021
I have ordered a two casual shirt of Rs 661 & 696 on 6th of September from amazon, due to some personal reason i have returned product on 6th of September then Amazon refunded me total amount of 661& 696 Rs on 8th September and has been successfully processed the amount...
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Shailesh Dhopatkar
Oct 29, 2021
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Not received Refund of Returned product

Dear Team
My self Mr Dhopatkar, my wife had ordered one baby toy from amazon by 21st sept 2021. We have received incomplete product and some part are missing. Hence She have raised replacement order.
After two days we have change our mind and we have requested for cancellation of order.
I have kept ready with box to return it. But till date no one have visited my place. While doing follow up, call center person asked...
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K
krishna sahana
Oct 28, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Wrong brand received - that too in torn & tattered condition

Address:Sold by XL RETAIL PVT. LTD and Fulfilled by Amazon.

I had placed an Order for Fossil Camilla 9.339 Ltrs Green Casual Backpack (ZB7835366), worth Rs.5920/-
One product was delivered on 18th October, but was not the same item .The product delivered was a torn and tattered bag of the brand Babilu, which was packed in the box of Fossil. I had raised the complaint on the same day of delivery .After speaking to 2-3 people, I was told to wait for 2 days as matter will be investigated .I had...
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