Claimed

Amazon India Complaints & Reviews

1
Updated: Nov 18, 2025
Complaints 20211
Resolved
1475
Unresolved
18736
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 138

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sachinjindal1981
Dec 16, 2021
Report
Copy

Add money in amozon pay balance 500 ruppes date on 15 Dec 2021 but cash back not received.
Please resolved this issue.
Regards
Sachin Jindal
+1 photos
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sachinjindal1981
    Dec 16, 2021
    Report
    Copy

    15 Dec 2021 I add money 500 in amozon pay balance 2 times but cash back not received.
    Please resolved this issue.
    Regards
    Sachin Jindal
    +2 photos
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rina Lad
      Dec 15, 2021
      Report
      Copy

      Sound quality is not good, camera clearity also not good compare to other brand, touch screen also not good
      Amazon service is very poor...and iqoo7 mobile quality is very poor...I want to return this mobile but Amazon refused for return...my brother bought realme mobile from Flipkart ..he also unhappy with realme mobile and ask for refund and on the spot his request submitted and after refund he bought other product than why Amazon not providing this service...if flipkart refund the amount than why not Amazon?
      Amazon India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        mitajit
        Dec 15, 2021
        Report
        Copy

        Address: Chirimiri

        I recharge my Jio number [protected] on 29/11/2021 Amount -2599, Recharge amount successfully debit from my account but due to bank confirmation not received by Jio telecom so my recharge was failed. In that case I have not received my refund till now.
        Mobile number- [protected]
        Recharge date - 29/11/2021
        Time - 12:03 AM
        UPI TRANSACTION ID - APLAP4GUumzVdHcKMgmx947zuAjyHUrulE6
        Bank reference no[protected]
        +1 photos
        Amazon India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          Chandureddy0114
          Dec 15, 2021
          Report
          Copy

          Hello sir, ,
          I purchased a product on amazon on 6th of December month. But I will return that product in 8th December month. As per their confirmation refund was initiated on 9th of December month maximum time frame was 3 to 5 business days. Still it was not reflected in my account. They had provided the amazon refund reference number as[protected]. I had contacted your customer service number in both are side (Canara Bank and Amazon). There is no proper response from your end. Please check and confirm the status.
          +2 photos
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Khorzan Irani
            from Pune, Maharashtra
            Dec 15, 2021
            Report
            Copy

            Address: Pune

            False Commitment from "Amazon Fulfilled". Anyone considering to buy from "Amazon Fulfilled" please do reconsider.

            Placed Order on 11th December 2021 under the assurance that Amazon will provide me with the product on 15 December on or before 5 PM.

            On 15th December 2021, that is date of writing this review, I did not receive a single message on my cellular number about update of the product. Even the product status in Amazon's own application had not shifted to "Out for Delivery".

            I was still being assured that the product shall arrive by 5 PM. I had visited Vijay Sales who offered me the product with better discount but out of my loyalty towards Amazon being a Prime Customer I felt sticking with the brand would be better.

            I now believe it was a mistake and I regret it. Do not trust Amazon - they will lie to make a quick buck.

            To ensure delivery takes place by today I requested a call from the Amazon application at about 3 PM. The Amazon representative agent who called me, based on my request, assured me that the delivery will take place by 5 PM.

            At 4:19 PM I received a shocking email from Amazon where they have blatantly lied that I have requested the product be rescheduled this is absolutely mala fide intention.

            Vijay Sales is offering better pricing and plus it would be recommended to consider go with them an Indian enterprise (I presume) also if you to in store you might get even a better deal. Find the link here - https://www.vijaysales.com/bosch-sms66gw01i-13-place-settings-dishwasher/12788

            Finally, after taking a leave to receive the product and after spending about 2 hrs with the Amazon Representative I was offered "Amazon Prime Membership 1 month extension". Worth Rs. 129 for a consumer and worth probably Rs. 50/- for Amazon. To set things in place I presently earn about Rs. 4500/- per day 6 working hours Rs. 750/- per hour so yeah.

            Call recording available on request.
            Amazon India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Diya27793
              from Ahmedabad, Gujarat
              Dec 15, 2021
              Report
              Copy

              I ordered product from Amazon.in. I'm not received product at given delivery date.they told fake reason for not delivered product and they not given refund for that.
              Amazon India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Y
                youaremysaviour
                Dec 15, 2021
                Report
                Copy

                Third parrty sellers are making huge frauds on amazon.sells 10 Rupees biscuit packet with 60 Rupees deliver charge and that charge will add if the number of packets are added.

                What type of business is this?
                Unncecessarily wasting the time of customers.
                verify for yourself in the given web link as one example and summon them to solve this issue.https://www.amazon.in/Britannia-Good-Day-Biscuit-Cashew/dp/B08C2GYW52/ref=...
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  7
                  7439603809 call... Now
                  Dec 15, 2021
                  Report
                  Copy

                  Address: Indian

                  Customer service number is your
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    mohan jeevanwal
                    Dec 14, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Dear sir,
                    My name is mohan jiwanwal email id is [protected]@gmail.com and my no. Is [protected] which is registered with amazon. My amazon account is hold last one year. Reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
                    After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong. I also try to fax my own credit card details but fax no which they given give transmission error and fax not sent, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request
                    Jan 8, 2022
                    Complaint marked as Resolved 
                    Sir amazon se koi responce ni aa rha h account abi bi hold p hi h maine amazon ko sari problm bta di but vo help ni kr rhe h
                    Amazon India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      RenusriV
                      from Narasaraopet, Andhra Pradesh
                      Dec 14, 2021
                      Report
                      Copy

                      Website: www.amazon.in

                      1. no call was made to customer at the time of delivery. time- 3rd Dec 2021
                      2. Amazon says product handed over to a security guard named vardhan, but no security guard with name vardhan exists.
                      3. Security guard will not take any parcels unless the student calls and requests to pick.
                      4. Rude behaviour of customer service agent when customer called for resolution.
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        9
                        9883323658 .... Call Now
                        Dec 14, 2021
                        Report
                        Copy

                        Address: Indian

                        My product is not the intended recipients and educate artists who is a good day I trust this
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ani9410
                          from Thane, Maharashtra
                          Dec 14, 2021
                          Report
                          Copy

                          Address: Thane west 400608

                          I am Animesh Halder, purchased sony zv e10 mirrorless camera received on date 20.11.2021. Amazon.in order number:[protected].

                          when i opened amazon packet box seal was open and found different camera that is sony alfa rx 100 mark 3. battery and memory card was missing.

                          same day i raised a complaint to amazon and they assure me i will get back my refund and they took my return request.

                          after several return attempts they picked up my parcel on date 2.12.2021.

                          same day Amazon care person called me and told me no need to worry now, parcel has been picked up and your refund will initiate after 3-5 days as soon as it reached our warehouse.

                          finally it reached ware house on date 7.12.2021. I wait 5 days and called amazon on date 13.12.2021. They told me they will investigate with seller and will update to me.

                          on date 14.12.2021 they just send me an email where written product is different and not able to refund neither they are going to return the product.

                          I called them but they denied for refund. I told them product was different from day one i shared with them. also ask them then why they picked up my parcel, they reply was all answers are given, now they are not able to help me.

                          its a huge amount 61, 490 rupees. Now i am not able to understand what to do.

                          I have their call recordings where they clearly told me i will get my refund.

                          Please suggest what to do now. If anyone have any solution please Help me.
                          Amazon India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            suman1234567890
                            from Badkulla, West Bengal
                            Dec 13, 2021
                            Report
                            Copy

                            Address: india

                            I ordered a Product of RS 597 on amazon on 24th november 2021 and this order delevered me on 28th november but i return my order same delivery date, my refund iniciate on 29th november . According to Amazon they initiated the Refund on the same date and the Refund Expected to be Reflected on my account number was 4 oct 2020 but Refund has not been reflected in my account yet. I contacted amazon customer service and they gave me REFUND REFERENCE NUMBER[protected] and Said contact Bank With this RRN number. I went to the bank and gave them RRN number but they said i cant track this Transaction with this RRN number i need UTR number then i again contacted to Amazon Customer service then they said that Now contact Your Bank Customer Service with this Reference number Then I contacted Corporation Bank Customer Service. The Corporation Bank Customer Executive Said Give that Reference number to bank they will Add Your money to your account then I told him that Corporation bank staff said that they cant track with this RRN number then customer Executive said that go to bank and again call back any of our customer Executive will tell the bank staff to track with that RRN number. I Again went to bank to and told everything to staff then staff said meet with bank manager. bank manager said write an application and give to bank staff. I gave an application but still no result.

                            REFUND REFERENCE NUMBER - [protected]

                            Please Solve My issue sir
                            Amazon India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              O
                              Owusumaxwell1
                              Dec 13, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Plot 2 Block P , Gyinyase-Kumasi , Ghana
                              Website: www.Amazon.com

                              Please, I am OWUSU MAXWELL from GHANA, Firstly, I did Registered to Opened Online Account to Company Call, AMAZON : ( www.Amazon.com ) for some years ago and Again, That Online Company : ( Amazon ) I did MIS-SOLD PPI CLAIM in UK for Some years ago, But Refused to Processed my Payment Claims for me to Ghana, Up till now, So I want your Company to help me and Use my Details to Check from that Online Company and Process to Investigate to Recover all my Payment Claims for me to Ghana now, So I am waiting for Reply now
                              +1 photos
                              Dec 13, 2021
                              Complaint marked as Resolved 
                              Please, I am OWUSU MAXWELL from GHANA, Firstly, I did Registered to Opened Online Account to Company Call, AMAZON : ( www.Amazon.com ) for some years ago and Again, That Company had MIS-SOLD PPI CLAIM in UK for Some years ago, But that Company had Refused to Processed my Payment Claims for me to Ghana, Up till now, I want your Company to help me and Use my Details to Check from that Online Company and Process to Investigate to Recover all my Payment Claims for me to Ghana now, So I am waiting for Reply now
                              Amazon India customer support has been notified about the posted complaint.
                              Dec 13, 2021
                              Updated by Owusumaxwell1
                              Please, I want your Company to Check with my Complaint Case and Process to Investigate to Recover all my Payment Claims from Online Company : ( Amazon ), So I am waiting for Reply now

                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vikhas Kumar Pandey
                                Dec 13, 2021
                                Report
                                Copy

                                I have purchased a product from Amazon and when i received the package i open package in the some parts was missing i am having full unboxing video as a proof but Amazon is still not helping me so please help me please Order id[protected] but Amazon is not helping me i am having full unboxing video as a proof but still Amazon is not helping me
                                +2 photos
                                Amazon India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nahaz
                                  Dec 13, 2021
                                  Report
                                  Copy

                                  Order#[protected]

                                  I had ordered two qty Wrangler jeans worth INR 2113/- and I was delivered two shirts instead. I had instantly initiated the return process clearly mentioning the reason as the wrong item was delivered and now there is no update on refund after even two months. They are being running away from the requests every time i email and there is no response of last two emails.
                                  +4 photos
                                  Amazon India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    Dec 12, 2021
                                    Report
                                    Copy

                                    Dear respectable

                                    I got a call from Amazon delivery today that is 12/12/2021 at 5:29pm from
                                    Number +[protected]
                                    Stating that they had to deliver one parcel to me
                                    ( where in I had not ordered any parcel nor was I expecting any parcel)

                                    When asked the person what’s is the item in the parcel he said it’s not mentioned
                                    when asked About price he said it’s already prepaid

                                    He dint even mention his name of the call start

                                    After which he confirmed by address which was apparently right !
                                    But the voice was not welcoming. The delivery person sound very suspicious

                                    Hence requesting youll to please check in as to who had called me and
                                    What was the order all about

                                    I DINT GET ANY DELIVERY ORDER EVEN AFTER THE DELIVERY PERSON CROSS CHECKED MY ADDRESSED AND SAID THE ORDER WAS PREPARED

                                    BUT AFTER THE CALL FROM DELIVERY PERSON I STARTED GETTING ALL BLANK CALLS AND TEXT FROMM UNKNOWN PERSON - text like “HI”
                                    Unknown number[protected] I got a blank cal from this number )

                                    [protected] ( blank call from this number plus receive text from this number )
                                    Requesting you’ll to please check in the same
                                    And help to figure out the person who called
                                    Amazon India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      abhinavjyoti
                                      from Bengaluru, Karnataka
                                      Dec 12, 2021
                                      Report
                                      Copy

                                      Address: Amazon Online

                                      Dear Sir, I have purchased said item in the month of June, 2021 and they provided so called 1 year warranty but right after return policy its stopped working. Its not getting charged not getting used they just done fraud with me. When I contacted Amazon they said me to contact seller when I contacted seller they said me to send product to Delhi and courier charges have to be paid by me again I contacted Amazon they said have to follow only with seller. Please help me on this. Its my hard earned money kindly tell them to collect the product and refund my money. Mob [protected].
                                      Amazon India customer support has been notified about the posted complaint.
                                      Dec 22, 2021
                                      Updated by abhinavjyoti
                                      any update on this please help
                                      Jan 02, 2022
                                      Updated by abhinavjyoti
                                      can some one help cheated cusotmer
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sagarbhagchandani
                                        from Ahmedabad, Gujarat
                                        Dec 12, 2021
                                        Report
                                        Copy

                                        Address: Ahmedabad, Gujarat

                                        I purchased 1 product from Amazon worth 40k ant returned it.
                                        It’s been 2 months now i am trying to reach out to them to get my refund but they are not giving proper response
                                        Amazon India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit