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Amazon India Complaints & Reviews

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Updated: May 11, 2026
Complaints 20358
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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 138

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S
Swagatika67
Jan 12, 2022
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My Amazon order I'd is[protected]
Refund initied by Amazon the amount of 37999 Dt-15/10/2021 . 37994 rupees deduct my sbi card and 4 rupees deduct my Amazon pay balance . 4 rupees receive my Amazon pay balance account but 37994 amount not credit my sbi Credit card account..
Refund initied by Amazon Dt-15/10/2021 but refund not credit in my account and not given me refund reference number .plz solve my problem.
Request to plz give me Refund Reference number.
Amazon India customer support has been notified about the posted complaint.
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    S
    Sindya Jijo
    from Trivandrum, Kerala
    Jan 12, 2022
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    I cancelled the product and I haven't got the refund but Amazon olrdy refunded the amount
    Amazon India customer support has been notified about the posted complaint.
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      S
      Sanjay Sinha Sangita
      from KOLKATA, West Bengal
      Jan 12, 2022
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      I like to inform you that, i have ordered a product on amazon and cancelled the order. i received a mail from amazon that my amount has credited to my account ( original payment method) on 31.12.2021 or 5 working day . but still it has not reflected my account and amazon has provided a reference number to track order and indian bank is refusing to track the order with reference number, pl do a charge dispute find my amount and transfer to my account

      Ref. No. 30005420011362107983267
      IFC code IDIB000K754
      Jan 14, 2022
      Complaint marked as Resolved 
      amount received
      Amazon India customer support has been notified about the posted complaint.
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        K
        kajalchuri
        from Boisar, Maharashtra
        Jan 12, 2022
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        Website: www.amazon.in

        Order date- 2 January, 2022
        Order #[protected]
        I purchased prime membership by paying Rs.459 through Net-banking. But the payment somehow failed. Rs.459 were deducted from my bank account. Later I received a notification from Amazon stating that the money that had been deducted from my bank account will be refunded in 2-3 business days. It's been more than a week now, I still haven't received my refund.
        I request you to look into this and resolve my issue. I request a refund at the earliest.
        Amazon India customer support has been notified about the posted complaint.
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          A
          ARCHIT jh
          Jan 12, 2022
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          As per they have done hold on account
          My visa card card ending was details given why then they are not releasing the account
          Very bad response
          Amazon India customer support has been notified about the posted complaint.
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            D
            Dinesh kumar 1117
            Jan 12, 2022
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            I lodged a complaint in government of India National consumer helpline bearing grievance number: 3216562 regarding issue with my mobile that i purchased through online mobe from amazon. Even though the mobile is under warrenty either apple or amazon are not responding for the service. So I request you provide me with service under warranty or direct mobile replacement.
            Amazon India customer support has been notified about the posted complaint.
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              Y
              YRathod
              from Curchorem, Goa
              Jan 12, 2022
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              I have not received my refund. Its been 1 month now. The customer care is not helping with it. they are giving very silly reasons and delaying it.
              Amazon India customer support has been notified about the posted complaint.
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                S
                Susan.Poulose
                Jan 11, 2022
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                I have been ordering merchandise under an email "susan.[protected]@outlook.com, Tel: +[protected].

                However, the merchandise DELIVERY notification is made to phone number +[protected], thereby violating my privacy.

                On December 23, 2021, I complained to Amazon India's Customer Service (by chatting). I was told that within a week, the problem will be rectified or resolved. But no action has been taken by the company as to why Amazon India was notifying my personal information (my name/address/phone/merchandise details) to another customer.

                Amazon should STOP notifying delivery notification of Susan Poulose to phone +[protected].
                Amazon India customer support has been notified about the posted complaint.
                Jan 11, 2022
                Updated by Susan.Poulose                 Earlier complaint(Dec 23, 2021) to Amazon Customer Service was no resolved.
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                  S
                  Susan.Poulose
                  Jan 11, 2022
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                  Website: www.amazon.in

                  I have been ordering merchandise under an email "susan.[protected]@outlook.com, Tel: +[protected].

                  However, the merchandise DELIVERY notification is made to phone number +[protected], thereby violating the privacy of the customer, Susan Poulose.

                  Two weeks ago, I complained to Amazon India's Customer Service (by chatting). But no action has been taken by the company as to why Amazon India was violating he privacy laws of Inia.

                  Amazon should STOPP notifying delivery notification of Susan Poulose to phone +[protected].
                  Amazon India customer support has been notified about the posted complaint.
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                    S
                    Susan.Poulose
                    Jan 11, 2022
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                    Address: Bengaluru, India
                    Website: www.amazon.in

                    I have an Amazon.in account under the email george.[protected]@outlook.com.

                    However, I have been ordering merchandise under an email "susan.[protected]@outlook.com" (for one of my friends), Tel: +[protected].

                    However, the merchandise notification is made to phone number +[protected], thereby violating the privacy of the customer, Susan Poulose.

                    Two weeks ago, I complained to Amazon India's Customer Service (by chatting). But no action has been taken by the company as to why Amazon India was violating he privacy laws of Inia.

                    Amazon should STOPP notifying delivery notification of Susan Poulose to phone +[protected].
                    Amazon India customer support has been notified about the posted complaint.
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                      R
                      Rambo Rabha
                      from Goalpara, Assam
                      Jan 11, 2022
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                      Address: Bamundanga pt I goalpara assam 783120

                      Sir i have ordered a product epson l130 single function ink tank on 27 November 2021 Rs 10850, splashjet sublimation ink for epson l3110, l31115, l3116, l3150 Rs. 1099 on 27 November 21, and splashjet t664 refill ink for epson l130, l360, l380, l361, l565 Rs549. But i have not receive the product the courier made a cancel my order.
                      Amazon gave me the reference id for refund on RRN ONUS20211205, ONUS20211204 AND ONUS20211206 IT was expected to come on 9 December 2021, 8 December 21 and 10 December for this three products but i have not receive the refund. Amazon has gave me the reference id ONUS20211205, ONUS20211204 AND ONUS20211206 but the state bank of india bank has not credited my money.
                      This is urgent please help me as soon as possible. Thank you
                      Amazon India customer support has been notified about the posted complaint.
                      Jan 11, 2022
                      Updated by Rambo Rabha                       Order id[protected],[protected], 406-[protected]
                      Jan 11, 2022
                      Updated by Rambo Rabha                       I did receive the refund for this order i help as soon as posible. My contact [protected]

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                        I
                        imTahir
                        from Kolkata, West Bengal
                        Jan 11, 2022
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                        Address: India

                        Hi, I have a request that I order an item from Amazon ( Flamingo R3 Bike with Rechargeable Battery Operated Ride on for Kids, Electric Bike [3 to 8 Years, Large, Red ) and my details are:
                        Order date 29-Dec-2021
                        Order #[protected]
                        Order total 5, 999.00 (1 item)
                        and they doubled the price of my order and now it cost 12, 999 and instead of Bike that I ordered they delivered Eraser and Sharpner worth rupees 15 and now they are telling me that they will refund my money, this is clearly fraud so I request you to take some strict action and I don’t want my money, I want my item that I order in same price, that is ₹5, 999.
                        Please help me and reply asap.
                        Amazon India customer support has been notified about the posted complaint.
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                          T
                          [email protected]
                          Jan 11, 2022
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                          Address: Indira gandhi nager nimbhora bu tal raver dist jalgaon
                          Website: Google.com

                          Reatarn the refund rs, 1299
                          Amazon India customer support has been notified about the posted complaint.
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                            P
                            prema mohandas
                            Jan 11, 2022
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                            Address: 229B, New MIG, Mayur Vihar Phase-3

                            Order#[protected]
                            Sold by Amar Tex
                            Project name : Shagun prints Women's Casual Plus Size Solid Cotton Blend Kurta

                            I had placed an order of above mentioned product but due to size issue i requested return request 10-15 days back. But till now the product has not been picked up. Please help initiating return and refund at the earliest. You can reach my mob. number [protected].
                            Amazon India customer support has been notified about the posted complaint.
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                              A
                              Abhishek kannaujiyaya
                              from Azamgarh, Uttar Pradesh
                              Jan 11, 2022
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                              Address: Kerakat utter pradesh

                              Return order between
                              Amazon India customer support has been notified about the posted complaint.
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                                A
                                Abhishek kannaujiyaya
                                from Azamgarh, Uttar Pradesh
                                Jan 11, 2022
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                                Address: Kerakat , utter pradesh
                                Website: Www.amazon.in

                                I have not refound in my account
                                Amazon India customer support has been notified about the posted complaint.
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                                  P
                                  Pintukrsingh
                                  Jan 10, 2022
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                                  I have never buy any subscription of Amazon but this company deduct my 179 rupees for vsi Amazon. I don't know what is vsi even don't know the meaning of vsi. What the ### of vsi. Please return my money.
                                  Amazon India customer support has been notified about the posted complaint.
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                                  Even 179 rupees is deducted from my account every month on the same date.its just annoying
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                                    A
                                    Agrawal Lalita
                                    from Sheopur, Madhya Pradesh
                                    Jan 10, 2022
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                                    Address: C/O Haridwari Lal Agrawal, Hajareshwar Colony, ward no.08 Sheopur mp (476337)

                                    Amazon has proceeded the refund for amount 28999.00 successfully on[protected].

                                    Refund Reference # 30005113531353148776655

                                    But the amount has not credited to my account yet.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      R
                                      ramamoorthy itp
                                      Jan 10, 2022
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                                      Entered wrong number in recharge tab recharged my mobile from my amazon account

                                      My Order Id:[protected]

                                      Operator reference number: [protected]

                                      Operator network bsnl

                                      refund my money
                                      Amazon India customer support has been notified about the posted complaint.
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                                        H
                                        haquefaizaul20
                                        from New Delhi, Delhi
                                        Jan 10, 2022
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                                        Address: New Delhi, Delhi

                                        I have order the I KALL K16 Multimedia Keypad Mobile (1.8 Inch, Dual Sim) (Blue) but they delivered the different phone battery with this phone and I have raise a replacement process in the given period but they don’t delivered the replacement product than they started return process but no one is coming to pickup last more than 1 months I have called many times on this issue but they promised every time that the courier boy comes to pickup.
                                        Amazon India customer support has been notified about the posted complaint.
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