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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 144

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P
Priya123!!!
from Delhi, Delhi
Dec 19, 2021
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Address: 52-d,DDA flats , sector-10, pocket-1,dwarka-110075
Website: Partm

My wallet is automatically debited without my consent I want my money back
Amazon India customer support has been notified about the posted complaint.
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    J
    Jagadeesh Tadi
    Dec 19, 2021
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    On 18.12.2021, I have paid Rs.21, 000/- to my Bank of Baroda credit card vide no.[protected].
    Status was showing as successful. But amount was not credited to my credit card. 20.12.2021 is the due date of payment of credit card bill. If payment was not reflected in my credit card, my credit rating will go down.
    Order number was
    [protected].
    Please resolve the issue asap.
    Iam trusting Amazon
    Thank you
    Amazon India customer support has been notified about the posted complaint.
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      K
      Karthik Ponnada
      Dec 19, 2021
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      I ordered apple magsafe worth 4500 from amazon but i recieved fake and duplicate product. I contacted customer service they provided pickup for return but delivey boys doesnt accepting the fake product.
      Amazon India customer support has been notified about the posted complaint.
      Dec 19, 2021
      Updated by Karthik Ponnada
      Fake product sent by amazon. No responce from customer service and amazon
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        E
        ejkamil
        from Patna, Bihar
        Dec 18, 2021
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        Address: Perwaiz akhter Rajgir Poultry farm Dhanchui Silao, BIHAR 803116 India Phone: 8340798093

        I have received packet for order ORDER #[protected], for 4 nos blanket and 1 no jacket, while i received only 1 no blanket and 1 no jacket, 3 pcs blanket didnot get deliver, upon asking from the delivery boy he said only this one has been given to me for delivery, so he said he donot know any thing.
        Amazon India customer support has been notified about the posted complaint.
        I have received packet for order ORDER #[protected], for 4 nos blanket and 1 no jacket, while i received only 1 no blanket and 1 no jacket, 3 pcs blanket didnot get deliver, upon asking from the delivery boy he said only this one has been given to me for delivery, so he said he donot know any thing.
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          M
          Mantosh 123
          from Ludhiana, Punjab
          Dec 18, 2021
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          Address: Ludhiana Punjab

          Hello sir,
          Myne Amazon se camera ka charger order kiya tha
          13 ya 14 December ko order kiya tha 15 December ko milne bala tha per 15 December aaya mugha nhi mila 16 dec ko v nhi mila 17 Dec. Ko nhi mila
          Costumer care ko kuch pta nhi kya huaa mera mere order ka
          Mera order late hone se 25000 ka lose ho gya hai
          Gitna late ho rha hai utna lose ho rha

          Mugha parsal mila v nhi delivered so ho rha hai
          Sir mera jo lose ho rha hai us ka barpai company kare,
          Myne company ko pay Kiya hai
          Mera saman kyu nhi aaya
          Amazon India customer support has been notified about the posted complaint.
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            K
            Kumudini Labhane
            Dec 18, 2021
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            I had purchased Abs collection wooden wrought iron bracket on 21th January2020 for rs. 259. I didn't get the product. First I got mag that product delivery is late. Then I got the msg that due to some issues product delivery cancelled. And refund paid by 2nd February 2020. But I never got the money.
            Order ID is[protected]
            Even I didn't get RRN number from the company.
            I know it too late to complaint but please help me.
            Amazon India customer support has been notified about the posted complaint.
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              G
              govindan kutty
              from Palakkad, Kerala
              Dec 18, 2021
              Resolved
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              Resolved

              On 8th November 2021, I ordered 1 No. Lucky Store Car AC Vent Universal Dashboard Mobile Holder with 360 Rotating Mount for Better Navigation and Performing Smartphone Tasks (Black) at Rs. 125 and a delivery charge of Rs 59 thus totalling to Rs. 184 with a promised delivery date of 15th November 2021 from Amazon website. I made the payment in advance trusting Amazon via netbanking. On 15th it started showing “RUNNING LATE” and the supplier promised to refund the amount if not delivered by 20 November. On 19 November I requested a refund from Amazon (P.P Store) which they refused. I complained to Amazon on 25th November and send a reminder on 26th November both complaints bear no reply. As of now (16 December 2021 at 6.15 pm) I have neither received refund nor any response from Amazon. I humbly request your goodselves to take up necessary proceedings against Amazon and get my amount refunded along with a reasonable compensation. I would appreciate your early response.
              I remain, With great respect,
              Govindankutty
              Dec 19, 2021
              Complaint marked as Resolved 
              The issue was not resolved yet.
              Amazon India customer support has been notified about the posted complaint.
              Dec 19, 2021
              Updated by govindan kutty
              The amount has not been credited to my account as of now 11;30 am of 19 December 2021. Amazon is cheating marking it as resolved.
              Dec 19, 2021
              Updated by govindan kutty
              AMAZON THEMSELVES CHANGE THE STATUS AS [RESOLVED] AS NONE OF THE ABOVE COMPLAINTS ARE REALLY RESOLVED. JUST FOOLING THE PUBLIC. NEED MORE STRONG STEP.
              Dec 21, 2021
              Updated by govindan kutty
              As of now[protected] at 7.30 pm), there is no response from Amazon.
              Dec 25, 2021
              Updated by govindan kutty
              The issue remains unresolved as on 25/12/2021
              Dec 28, 2021
              Updated by govindan kutty
              The issue remains unresolved as on[protected] at 6.30 pm. complaint resolution is very slow and objectionable.
              Jan 01, 2022
              Updated by govindan kutty
              As on today, the refund has not been made yet.
              Jan 11, 2022
              Updated by govindan kutty
              As of now, 8.00 pm of 11 January 2022, Amazon has not done anything. This has to be dealt with Consumer Forums. The company is very poor in settling refunds.
              Jan 15, 2022
              Updated by govindan kutty
              As of now, 15 January 2022 evening 8.00 pm, my claim has not been settled by Amazon.
              Jan 21, 2022
              Updated by govindan kutty
              Amazon has neither the product I ordered paying the amount in advance nor refunded the amount since 2021 November 15. I lodged the claim on the same day. Those who see this message is requested not to pay Amazon in advance and rate them the minimum. I am taking up this issue with Consumer Court. I request everyone's support not to repeat this to anyone else.
              Jan 27, 2022
              Updated by govindan kutty
              The refund has not been made so far.
              Feb 11, 2022
              Updated by govindan kutty
              The outstanding payment since November is still pending with Amazon
              Since November 15, 2021 amazon has neither delivered my product as of date (21/01/2022) nor refunded the amount which I claimed on 15 November. This is a sub-standard company and those who rate Amazon give the minimum rating.
              The issue is long pending with Amazon. There is no response from their side. Now I am going to file a complaint through consumer court.
              The payment is still pending with Amazon. An unreliable platform.
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                K
                Kumudini Labhane
                Dec 18, 2021
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                I had purchased Abs collection wooden wrought iron bracket on 29th December 2019 for rs. 259. I didn't get the product. Then I got the msg that due to some issues product delivery cancelled. And refund paid by 16th Jan2020. But I never got the money.
                Order ID is[protected].
                Even I didn't get RRN number also.
                I know it too late to complaint but please help me.
                Amazon India customer support has been notified about the posted complaint.
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                  hemendra.pro
                  from Tonk, Rajasthan
                  Dec 18, 2021
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                  Address: Amazin

                  I had registered for "Amazon Pay Later" on date 04.12.2021. After doing it for the first time, the registration status got failed and the amount of Rs 59 was deducted from my account. After registering for the second time, the registration status became successful and the amount of Rs.59 was deducted again from my account. But still the registration is not done. I have contacted Amazon customer care several times regarding this but did not get any response. It's been almost 15 days for this matter today. please refund my money back on my account.
                  Mob.no. +91-[protected]
                  Mail id: hemendra.[protected]@gmail.com
                  Transaction status screenshot attached.
                  Amazon India customer support has been notified about the posted complaint.
                  Dec 25, 2021
                  Updated by hemendra.pro
                  Please help me on this matter... How can I believe on shopping apps ...
                  Jan 02, 2022
                  Updated by hemendra.pro
                  Is it fake helpdesk... No one help me on this matter... If yes, then closed it permanently..
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                    C
                    Call me on 7439603809
                    Dec 18, 2021
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                    Address: Indian

                    I'm not a good idea to
                    Amazon India customer support has been notified about the posted complaint.
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                      K
                      kambha
                      Dec 17, 2021
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                      Website: Amazon India

                      Even after mort than sis months, I am yet to receive refund.
                      --==

                      Amazon.in
                      Thu 5/20/2021 12:18 PM
                      Reply all

                      Amazon
                      Your Account Amazon.in
                      Message From Customer Service

                      Hello,

                      This is Chandesh from Amazon customer service.

                      This mail is with correspondence to the conversation we had over phone today.

                      I'm writing this email to confirm that the refund for your order id:[protected] has been initiated.

                      The refund amount is Rs.1499.00 and Rs.1499.00 and the same will be credited to your original payment method within 7-10 business days.

                      Hope this helps.!

                      Thank you for contacting Amazon and have a good day.!

                      We appreciate your feedback. Please use the buttons below to vote about your experience today

                      Warmest regards,
                      Chandesh
                      Amazon.in
                      Amazon India customer support has been notified about the posted complaint.
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                        R
                        Ranjan Sumit
                        from Faridabad, Haryana
                        Dec 16, 2021
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                        With reference to complaint id no. D31607929 I received from amazon.in, i have been trailing them since October 2021, but have not received the refund yet.

                        According to them they have refunded the amount, but have failed to provide me with the transaction id of the refund till date. Their customer care had been assuring to resolve the issue within 5 working days since October, but in vain.
                        Kindly help!!
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                          S
                          Someshwar.s.hiremath
                          Dec 16, 2021
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                          Address: NGO layout plot no 72 near amereshwar school Shakti Nagar shabad ring road kalburgi, Karnataka, India
                          Website: Amazon

                          My name is someshwar hiremath I ordered, that pick ur needs light, and the product is not came inside of package, and i told to Amazon coustomer and he told return less refund is initiated told after 1 weak done not came any money or any refund he is given a reference I'd #[protected] plllsss refund my money back plsss.
                          Amazon India customer support has been notified about the posted complaint.
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                            M
                            Mayuri Yerne
                            Dec 16, 2021
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                            I ordered a ladies jacket from Amazon .but when i received the parcel i open it and i seen that i received different jacket and different size .i placed cash on delivery for that order but i pay online payment method when its come to my doorstep i pay rs 835 . usually its takes only 3-5 days from Amazon for the refund but now i received order on 6th of December and my parcel pickup by the 8 of the December but from till to today's date i Didn't received my refund rs 835 is very big amount for me, due to covid situation i am student its very big amount for me please look into my matter as soon as possible. I attached the screenshot of successful payment to the Amazon below .
                            Amazon India customer support has been notified about the posted complaint.
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                              G
                              guptakaghar
                              from Delhi, Delhi
                              Dec 16, 2021
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                              Address: Amazon.in Delhi
                              Website: Amazon. In

                              Titan neo analog silver dial men's watch NN1733KM03
                              Qty. 1
                              I was purchase a titan watch on date 8.11.21 from Amazon. In
                              I was receive wrong item
                              I got fastract watch from Amazon so I was fill return request for this wrong item .
                              When Amazon executive came to my home
                              I was return fastract watch in original condition to Amazon executive . But I was not receive my refund Payment from Amazon. So plz help me 🙏
                              Regard
                              Abhilasha
                              M. [protected]
                              [protected]
                              Amazon India customer support has been notified about the posted complaint.
                              Dec 16, 2021
                              Updated by guptakaghar
                              Titan neo analog silver dial men's watch NN1733KM03
                              Qty. 1
                              I was purchase a titan watch on date 8.11.21 from Amazon
                              I was receive wrong item
                              I got fastract watch from Amazon so I was fill return request for this wrong item
                              When Amazon executive came to my home
                              I was return fastract watch in original condition to Amazon executive . But I was not receive my refund Payment plz help me 🙏
                              Regard
                              Abhilasha
                              M. [protected]
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                                S
                                sachinjindal1981
                                Dec 16, 2021
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                                Add money in amozon pay balance 500 ruppes date on 15 Dec 2021 but cash back not received.
                                Please resolved this issue.
                                Regards
                                Sachin Jindal
                                Amazon India customer support has been notified about the posted complaint.
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                                  sachinjindal1981
                                  Dec 16, 2021
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                                  15 Dec 2021 I add money 500 in amozon pay balance 2 times but cash back not received.
                                  Please resolved this issue.
                                  Regards
                                  Sachin Jindal
                                  Amazon India customer support has been notified about the posted complaint.
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                                    R
                                    Rina Lad
                                    Dec 15, 2021
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                                    Sound quality is not good, camera clearity also not good compare to other brand, touch screen also not good
                                    Amazon service is very poor...and iqoo7 mobile quality is very poor...I want to return this mobile but Amazon refused for return...my brother bought realme mobile from Flipkart ..he also unhappy with realme mobile and ask for refund and on the spot his request submitted and after refund he bought other product than why Amazon not providing this service...if flipkart refund the amount than why not Amazon?
                                    Amazon India customer support has been notified about the posted complaint.
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                                      mitajit
                                      Dec 15, 2021
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                                      Address: Chirimiri

                                      I recharge my Jio number [protected] on 29/11/2021 Amount -2599, Recharge amount successfully debit from my account but due to bank confirmation not received by Jio telecom so my recharge was failed. In that case I have not received my refund till now.
                                      Mobile number- [protected]
                                      Recharge date - 29/11/2021
                                      Time - 12:03 AM
                                      UPI TRANSACTION ID - APLAP4GUumzVdHcKMgmx947zuAjyHUrulE6
                                      Bank reference no[protected]
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                                        Chandureddy0114
                                        Dec 15, 2021
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                                        Hello sir, ,
                                        I purchased a product on amazon on 6th of December month. But I will return that product in 8th December month. As per their confirmation refund was initiated on 9th of December month maximum time frame was 3 to 5 business days. Still it was not reflected in my account. They had provided the amazon refund reference number as[protected]. I had contacted your customer service number in both are side (Canara Bank and Amazon). There is no proper response from your end. Please check and confirm the status.
                                        Amazon India customer support has been notified about the posted complaint.
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