Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 29, 2024
Complaints 19931
Resolved
1458
Unresolved
18473
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 144

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
aditipandey09
from Agra, Uttar Pradesh
Oct 17, 2021
Report
Copy

Payment due

I purchased HP Omen laptop on 5th September, 2020. The laptop delivery was not processed thereby I cancelled the purchase and asked for the refund on 3rd October. After waiting for many days, the refund initiation email showed that it was processed on 10th of October, 2020. They are unable to help us further because the complaint is resolved from there end. Kindly revert and assure us with the correct amount that has been processed from there...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have ordered external hard-disk ( order no[protected] on 3oct but i received an old internal hard disk on 7 oct. i called customer care but they commented to me to resolve this investigation and said to be on hold till 13 oct. till investigation resolve. Now they are refusing to refund my money nor they r returning this useless thing . I need my return otherwise i will complaint against it in consumer corum...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chuntupaul
Oct 17, 2021
Report
Copy

I didn't get my money back.

Website:amazon.in

I ordered a product on Amazon and I returned it. But I didn't get my refund after six days. I don't know why this happened but please help me with my refund. My reference id: [protected]. By the way I paid my money by upi by SBI Bank....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sanjay8447
from New delhi, Delhi
Oct 17, 2021
Report
Copy

Missing item not provide refund

I order a ssd on 1 oct 2021 I received the ssd on 2oct 2021. Then I very excited so I forget to make video when I open the box I see no ssd inside then I contact customer care they said investigation filled on 2 oct they said wait to8 oct I waited I contact on 8 oct they said our investigation team is not reached to you due to you reject call how I reject call if you not conctact me that day they re filled investigation and wait me for 13...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Satish_k_y18
Oct 17, 2021
Report
Copy

Order has been canceled without contacting us

Address:between lane 5 and 6 , khushal nagar sec-A , badalalpur, lamahi

Order has been canceled with out contacting us.
We also called the delivery boy he is not answering the call.
We called customer care they told we can not help you please order it again.
Also they are not answering why it has been canceled.
no one is listening and there no opting to inform any higher authority in amazon about this issue .
order id: Order#[protected]
product description :...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:#565, Vishwakarma nilaya

On may 21 we purchased a powerbank not its not charging plz I want replacement...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
The delivery man took Rs. 200 against the order and did not return the change. The order cost Rs. 179. When asked to wait to verify the amount, he left. Upon calling him, his mobile ([protected]) was found switched off. The incident took place on 6th October 2021.

This kind of dishonesty is not expected from a representative of Amazon. Not only does it brings dissatisfaction to the customers, but it also ruins the reputation.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shruthi03
Oct 16, 2021
Report
Copy

Not received an order but says that I have received

I have ordered Prestige electric rice cooker from Amazon on 3rd October and it is to be delivered on 7th October. Today is 16th October but I sti did not received the product. I have contacted Amazon customer care but they are saying that the product is delivered and they can do nothing....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Punjab national bank malviya nagar jaipur satkar shopping centre ke pas

Dear sir, i ordered an item from amazon of worth rs 543.55/-INR, order id[protected] . The last date was mentioned as 1 october for the money to be credited but 3 days have passed by and i didnt got my refund, 543.55 rs is huge amount for me pls help me with the refund.
Refund refrence number- [protected]
The money has been credit by amazon but the bank has not deposited the money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chellakani
Oct 16, 2021
Report
Copy

OrderID: 408-6993892-2410721

I placed an order for a mixer grinder it was delivered to me within a couple of days but the item is used no one will believe it is genuine since there is no direct cancellation option I spent 30min to explain the customer care and replacement scheduled on 13-OCT but so far I haven't received any update and today I am noticing my order was cancelled. I am highly dissatisfied by the quality of the product and Amazon behaviour let me know whether...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vikhas Kumar Pandey
Oct 16, 2021
Report
Copy

I am not getting my refund from amazon

Address:Babina

I am Vikhas Kumar Pandey i have place order from Amazon and I have returned both of them them is saying they have refunded the amount but I am not receiving the amount in my bank account so please help me out I have the refund reference number of the refund amount but I have not received the amount in my account.
Refund Reference #
5134041283033257636721...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vyshakh142
from Kannur, Kerala
Oct 16, 2021
Report
Copy

Not willing to deliver my orderd item

I ordered a tv from Amazone india (order date 3/10/2021)... The promised date of delivery is 13/10/2021... Today date is 16/10/2021 .. delhivery is courier partner (tracking number[protected] they didn't dispatch my item from Banglore i can't wait too much day... Please resolve this issue immediately.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
licniti
from Mumbai, Maharashtra
Oct 16, 2021
Oct 19, 2021
This thread was updated on Oct 19, 2021
Report
Copy

Not taking action by by Amazon after purchasing product from Amazon

I have purchased Milton premium 3 burner (BLUE) through Amazon and finally it has been delivered in Feb 2021. Surprisingly, it has been seen that paint of the Stove is coming out from many places. I contacted to Amazon Service Centre, who advised me to contact Milton company for claiming warranty for the same. It is highly surprising to that neither Milton nor Amazon is resolving this issue for claiming Quality assurance for this product...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pravigya
from Kareli, Madhya Pradesh
Oct 16, 2021
Oct 17, 2021
This thread was updated on Oct 17, 2021
Report
Copy

Received wrong brand shirt and haven't got refund

I order the u s polo shirt whose order id is[protected]and when i reached home and opened the product i received a shirt of different brand and amazon is not returning my money after picking up the product .. Registered email id of amazon account is [protected]@gmail.com . I want my money back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My account no.[protected]. I Ordered an item from amazon in JULY'01 for RS.239.I returned the item as per returns policy. The refund shows as credited on 19th july '01as per Amazon records but the amount is not credited in my account. The customer care gave me reference NO.[protected] when contacted.Iwould like my amount of RS.239 credited back to my above account no....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Minakshi Singla
from Samana, Punjab
Oct 15, 2021
Report
Copy

Empty box received not product

Address:147101

I ordered a titan watch on amazon but received only empty parcel when I complaint about it on amazon they denied any solution...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
K
Kumar Aryan17
from Varanasi, Uttar Pradesh
Oct 15, 2021
Report
Copy

Microphone problem

I purchased a Boult audio X1 earphone in the start of August, 2021. It's still in the warranty period. The microphone of my earphone is producing a lot of noise on the other receiving side due to which the receiver isn't able to hear me at all....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:N-467-D ASHIANA COLONY, Ashiana Colony

I had placed order No.[protected] on 4th October 2021 and a part of order valuing Rs.400.00 cancelled vide Trcker ID[protected] but the resoective not yet refunded or credited to my account.Please inform the status on my email ID- subodh.[protected]@rediffmail.com
Thanks.
Madhu Rastogi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I ordered mobile phone from Amazon worth 19000 rupees on 2nd of October and got it delivered on 4th October evening. The package was ok and surprisingly I made a video while opening the product and to my surprise I received a box of some another phone with stone inside it. I tried contacting Amazon the same time and they ask for a timeline of three to five days to investigate the issue and that back to me but there was no mail or call from...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rathindro Nath Karmakar
Oct 14, 2021
Nov 21, 2022
This thread was updated on Nov 21, 2022
Report
Copy

Online mall rebate platform i have lost my money

Website:www.maz88.com/index/index

First they have massage in mass box they said in our platform you can earn more money i have said how sir they said you need invest money only 1000rs and you can get more money i said ok they send me a number to pay 1000rs i have paid then they said you need to do complete the task and earn more money i have completed one task but money is not withdrawing i asked him sir money is not withdrawing. They said you need to pay more 1800rs and...
+4 photos
Helpful
17 other people found this review helpful
17 found this helpful
4 Comments
Report
Copy