Amazon India Complaints & Reviews

I was sent the wrong product and upon my return there was a message stating that the amount was refunded to my Amazon Pay Bal. but it is not done.
When I spoke with the supervisor Ms. Herkinder she said that it would reflect in 2-3 hours but when I asked as to how the message said that it was added she told me that it is added in my account and that I am lying.
It has become a habit of the staff at Amazon India to earn the money by cheating the customers in this cheap manner.
May be that the CEO is encouraging the staff to cheat the customers by providing wrong information and that the amount is not really refunded at all to any of the customers. This is really sad to note...

Dear sir,

My name is SHAIK KALESHA, iam an account holder in INDIAN BANK, My A/C number is[protected].

actually, i have book an Hit anti mosquito racket at AMAZON worth Rs.499/-, and it is not in good condition, so i will return it on[protected],

And AMAZON initiate my refund of Rs. 499/- at[protected], and return order id: #[protected]

but still i didnt get any amount to my account, i call to amazon customer care, they said that we initiate your refund, but you didnt get amount to your account, they said that contact to your bank, they gave me UTR number, and the number is:[protected].

Please rectify my problem as soon as possible

Thanking you,

Order date : 28-Oct-2021

Cancellation date : 28-Oct-2021

Order # :[protected]

Order total : INR 540.50 (1 item)

Hi Amazon,
I had submitted request for gift card revalidation as the gift card was expired and I have followed up multiple times, every time the executive say it will take more time and is under pricess. Initially it was mentioned 2 days when I had requested on 12th December. Kindly look into the same as I want to make purchase this festive season using the gift card. My email id is shaikh.[protected]@gmail.com

I made a transaction through amazon paylater on september 4th. But the transaction was successful at bank and declined at amazon. So i have raised a dispute with the bank and they told the transaction was successfull at bank and declined at amazon. And the payment processed to payment gateway payu india. Later i raised a complaint on payu india they confirmed me the payment processed to amazon. I have raised again with amazon with all screenshot included. After they confirmed me they will refund the amount in 5 to 7 days. Again i contacted many times they said some lame excused. Like due to covid it taking time. After they said with in 2 days you will get amount. Now today i contacted amazon they said again i need to contact bank. They cannot do anything.

My wallet is automatically debited without my consent I want my money back

On 18.12.2021, I have paid Rs.21, 000/- to my Bank of Baroda credit card vide no.[protected].
Status was showing as successful. But amount was not credited to my credit card. 20.12.2021 is the due date of payment of credit card bill. If payment was not reflected in my credit card, my credit rating will go down.
Order number was
[protected].
Please resolve the issue asap.
Iam trusting Amazon
Thank you

I ordered apple magsafe worth 4500 from amazon but i recieved fake and duplicate product. I contacted customer service they provided pickup for return but delivey boys doesnt accepting the fake product.

I have received packet for order ORDER #[protected], for 4 nos blanket and 1 no jacket, while i received only 1 no blanket and 1 no jacket, 3 pcs blanket didnot get deliver, upon asking from the delivery boy he said only this one has been given to me for delivery, so he said he donot know any thing.

Hello sir,
Myne Amazon se camera ka charger order kiya tha
13 ya 14 December ko order kiya tha 15 December ko milne bala tha per 15 December aaya mugha nhi mila 16 dec ko v nhi mila 17 Dec. Ko nhi mila
Costumer care ko kuch pta nhi kya huaa mera mere order ka
Mera order late hone se 25000 ka lose ho gya hai
Gitna late ho rha hai utna lose ho rha

Mugha parsal mila v nhi delivered so ho rha hai
Sir mera jo lose ho rha hai us ka barpai company kare,
Myne company ko pay Kiya hai
Mera saman kyu nhi aaya

I had purchased Abs collection wooden wrought iron bracket on 21th January2020 for rs. 259. I didn't get the product. First I got mag that product delivery is late. Then I got the msg that due to some issues product delivery cancelled. And refund paid by 2nd February 2020. But I never got the money.
Order ID is[protected]
Even I didn't get RRN number from the company.
I know it too late to complaint but please help me.

On 8th November 2021, I ordered 1 No. Lucky Store Car AC Vent Universal Dashboard Mobile Holder with 360 Rotating Mount for Better Navigation and Performing Smartphone Tasks (Black) at Rs. 125 and a delivery charge of Rs 59 thus totalling to Rs. 184 with a promised delivery date of 15th November 2021 from Amazon website. I made the payment in advance trusting Amazon via netbanking. On 15th it started showing “RUNNING LATE” and the supplier promised to refund the amount if not delivered by 20 November. On 19 November I requested a refund from Amazon (P.P Store) which they refused. I complained to Amazon on 25th November and send a reminder on 26th November both complaints bear no reply. As of now (16 December 2021 at 6.15 pm) I have neither received refund nor any response from Amazon. I humbly request your goodselves to take up necessary proceedings against Amazon and get my amount refunded along with a reasonable compensation. I would appreciate your early response.
I remain, With great respect,
Govindankutty

I had purchased Abs collection wooden wrought iron bracket on 29th December 2019 for rs. 259. I didn't get the product. Then I got the msg that due to some issues product delivery cancelled. And refund paid by 16th Jan2020. But I never got the money.
Order ID is[protected].
Even I didn't get RRN number also.
I know it too late to complaint but please help me.

I had registered for "Amazon Pay Later" on date 04.12.2021. After doing it for the first time, the registration status got failed and the amount of Rs 59 was deducted from my account. After registering for the second time, the registration status became successful and the amount of Rs.59 was deducted again from my account. But still the registration is not done. I have contacted Amazon customer care several times regarding this but did not get any response. It's been almost 15 days for this matter today. please refund my money back on my account.
Mob.no. +91-[protected]
Mail id: hemendra.[protected]@gmail.com
Transaction status screenshot attached.

I'm not a good idea to

Even after mort than sis months, I am yet to receive refund.
--==

Amazon.in
Thu 5/20/2021 12:18 PM
Reply all

Amazon
Your Account Amazon.in
Message From Customer Service

Hello,

This is Chandesh from Amazon customer service.

This mail is with correspondence to the conversation we had over phone today.

I'm writing this email to confirm that the refund for your order id:[protected] has been initiated.

The refund amount is Rs.1499.00 and Rs.1499.00 and the same will be credited to your original payment method within 7-10 business days.

Hope this helps.!

Thank you for contacting Amazon and have a good day.!

We appreciate your feedback. Please use the buttons below to vote about your experience today

Warmest regards,
Chandesh
Amazon.in

With reference to complaint id no. D31607929 I received from amazon.in, i have been trailing them since October 2021, but have not received the refund yet.

According to them they have refunded the amount, but have failed to provide me with the transaction id of the refund till date. Their customer care had been assuring to resolve the issue within 5 working days since October, but in vain.
Kindly help!!

My name is someshwar hiremath I ordered, that pick ur needs light, and the product is not came inside of package, and i told to Amazon coustomer and he told return less refund is initiated told after 1 weak done not came any money or any refund he is given a reference I'd #[protected] plllsss refund my money back plsss.

I ordered a ladies jacket from Amazon .but when i received the parcel i open it and i seen that i received different jacket and different size .i placed cash on delivery for that order but i pay online payment method when its come to my doorstep i pay rs 835 . usually its takes only 3-5 days from Amazon for the refund but now i received order on 6th of December and my parcel pickup by the 8 of the December but from till to today's date i Didn't received my refund rs 835 is very big amount for me, due to covid situation i am student its very big amount for me please look into my matter as soon as possible. I attached the screenshot of successful payment to the Amazon below .

Titan neo analog silver dial men's watch NN1733KM03
Qty. 1
I was purchase a titan watch on date 8.11.21 from Amazon. In
I was receive wrong item
I got fastract watch from Amazon so I was fill return request for this wrong item .
When Amazon executive came to my home
I was return fastract watch in original condition to Amazon executive . But I was not receive my refund Payment from Amazon. So plz help me 🙏
Regard
Abhilasha
M. [protected]
[protected]