Amazon India Complaints & Reviews

I had registered for "Amazon Pay Later" on date 04.12.2021. After doing it for the first time, the registration status got failed and the amount of Rs 59 was deducted from my account. After registering for the second time, the registration status became successful and the amount of Rs.59 was deducted again from my account. But still the registration is not done. I have contacted Amazon customer care several times regarding this but did not get any response. It's been almost 15 days for this matter today. please refund my money back on my account.
Mob.no. +91-[protected]
Mail id: hemendra.[protected]@gmail.com
Transaction status screenshot attached.

I'm not a good idea to

Even after mort than sis months, I am yet to receive refund.
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Amazon.in
Thu 5/20/2021 12:18 PM
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Amazon
Your Account Amazon.in
Message From Customer Service

Hello,

This is Chandesh from Amazon customer service.

This mail is with correspondence to the conversation we had over phone today.

I'm writing this email to confirm that the refund for your order id:[protected] has been initiated.

The refund amount is Rs.1499.00 and Rs.1499.00 and the same will be credited to your original payment method within 7-10 business days.

Hope this helps.!

Thank you for contacting Amazon and have a good day.!

We appreciate your feedback. Please use the buttons below to vote about your experience today

Warmest regards,
Chandesh
Amazon.in

With reference to complaint id no. D31607929 I received from amazon.in, i have been trailing them since October 2021, but have not received the refund yet.

According to them they have refunded the amount, but have failed to provide me with the transaction id of the refund till date. Their customer care had been assuring to resolve the issue within 5 working days since October, but in vain.
Kindly help!!

My name is someshwar hiremath I ordered, that pick ur needs light, and the product is not came inside of package, and i told to Amazon coustomer and he told return less refund is initiated told after 1 weak done not came any money or any refund he is given a reference I'd #[protected] plllsss refund my money back plsss.

I ordered a ladies jacket from Amazon .but when i received the parcel i open it and i seen that i received different jacket and different size .i placed cash on delivery for that order but i pay online payment method when its come to my doorstep i pay rs 835 . usually its takes only 3-5 days from Amazon for the refund but now i received order on 6th of December and my parcel pickup by the 8 of the December but from till to today's date i Didn't received my refund rs 835 is very big amount for me, due to covid situation i am student its very big amount for me please look into my matter as soon as possible. I attached the screenshot of successful payment to the Amazon below .

Titan neo analog silver dial men's watch NN1733KM03
Qty. 1
I was purchase a titan watch on date 8.11.21 from Amazon. In
I was receive wrong item
I got fastract watch from Amazon so I was fill return request for this wrong item .
When Amazon executive came to my home
I was return fastract watch in original condition to Amazon executive . But I was not receive my refund Payment from Amazon. So plz help me 🙏
Regard
Abhilasha
M. [protected]
[protected]

Add money in amozon pay balance 500 ruppes date on 15 Dec 2021 but cash back not received.
Please resolved this issue.
Regards
Sachin Jindal

15 Dec 2021 I add money 500 in amozon pay balance 2 times but cash back not received.
Please resolved this issue.
Regards
Sachin Jindal

Sound quality is not good, camera clearity also not good compare to other brand, touch screen also not good
Amazon service is very poor...and iqoo7 mobile quality is very poor...I want to return this mobile but Amazon refused for return...my brother bought realme mobile from Flipkart ..he also unhappy with realme mobile and ask for refund and on the spot his request submitted and after refund he bought other product than why Amazon not providing this service...if flipkart refund the amount than why not Amazon?

I recharge my Jio number [protected] on 29/11/2021 Amount -2599, Recharge amount successfully debit from my account but due to bank confirmation not received by Jio telecom so my recharge was failed. In that case I have not received my refund till now.
Mobile number- [protected]
Recharge date - 29/11/2021
Time - 12:03 AM
UPI TRANSACTION ID - APLAP4GUumzVdHcKMgmx947zuAjyHUrulE6
Bank reference no[protected]

Hello sir, ,
I purchased a product on amazon on 6th of December month. But I will return that product in 8th December month. As per their confirmation refund was initiated on 9th of December month maximum time frame was 3 to 5 business days. Still it was not reflected in my account. They had provided the amazon refund reference number as[protected]. I had contacted your customer service number in both are side (Canara Bank and Amazon). There is no proper response from your end. Please check and confirm the status.

False Commitment from "Amazon Fulfilled". Anyone considering to buy from "Amazon Fulfilled" please do reconsider.

Placed Order on 11th December 2021 under the assurance that Amazon will provide me with the product on 15 December on or before 5 PM.

On 15th December 2021, that is date of writing this review, I did not receive a single message on my cellular number about update of the product. Even the product status in Amazon's own application had not shifted to "Out for Delivery".

I was still being assured that the product shall arrive by 5 PM. I had visited Vijay Sales who offered me the product with better discount but out of my loyalty towards Amazon being a Prime Customer I felt sticking with the brand would be better.

I now believe it was a mistake and I regret it. Do not trust Amazon - they will lie to make a quick buck.

To ensure delivery takes place by today I requested a call from the Amazon application at about 3 PM. The Amazon representative agent who called me, based on my request, assured me that the delivery will take place by 5 PM.

At 4:19 PM I received a shocking email from Amazon where they have blatantly lied that I have requested the product be rescheduled this is absolutely mala fide intention.

Vijay Sales is offering better pricing and plus it would be recommended to consider go with them an Indian enterprise (I presume) also if you to in store you might get even a better deal. Find the link here - https://www.vijaysales.com/bosch-sms66gw01i-13-place-settings-dishwasher/12788

Finally, after taking a leave to receive the product and after spending about 2 hrs with the Amazon Representative I was offered "Amazon Prime Membership 1 month extension". Worth Rs. 129 for a consumer and worth probably Rs. 50/- for Amazon. To set things in place I presently earn about Rs. 4500/- per day 6 working hours Rs. 750/- per hour so yeah.

Call recording available on request.

I ordered product from Amazon.in. I'm not received product at given delivery date.they told fake reason for not delivered product and they not given refund for that.

Third parrty sellers are making huge frauds on amazon.sells 10 Rupees biscuit packet with 60 Rupees deliver charge and that charge will add if the number of packets are added.

What type of business is this?
Unncecessarily wasting the time of customers.
verify for yourself in the given web link as one example and summon them to solve this issue.https://www.amazon.in/Britannia-Good-Day-Biscuit-Cashew/dp/B08C2GYW52/ref=...⇄

Customer service number is your

Dear sir,
My name is mohan jiwanwal email id is [protected]@gmail.com and my no. Is [protected] which is registered with amazon. My amazon account is hold last one year. Reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong. I also try to fax my own credit card details but fax no which they given give transmission error and fax not sent, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request

1. no call was made to customer at the time of delivery. time- 3rd Dec 2021
2. Amazon says product handed over to a security guard named vardhan, but no security guard with name vardhan exists.
3. Security guard will not take any parcels unless the student calls and requests to pick.
4. Rude behaviour of customer service agent when customer called for resolution.

My product is not the intended recipients and educate artists who is a good day I trust this

I am Animesh Halder, purchased sony zv e10 mirrorless camera received on date 20.11.2021. Amazon.in order number:[protected].

when i opened amazon packet box seal was open and found different camera that is sony alfa rx 100 mark 3. battery and memory card was missing.

same day i raised a complaint to amazon and they assure me i will get back my refund and they took my return request.

after several return attempts they picked up my parcel on date 2.12.2021.

same day Amazon care person called me and told me no need to worry now, parcel has been picked up and your refund will initiate after 3-5 days as soon as it reached our warehouse.

finally it reached ware house on date 7.12.2021. I wait 5 days and called amazon on date 13.12.2021. They told me they will investigate with seller and will update to me.

on date 14.12.2021 they just send me an email where written product is different and not able to refund neither they are going to return the product.

I called them but they denied for refund. I told them product was different from day one i shared with them. also ask them then why they picked up my parcel, they reply was all answers are given, now they are not able to help me.

its a huge amount 61, 490 rupees. Now i am not able to understand what to do.

I have their call recordings where they clearly told me i will get my refund.

Please suggest what to do now. If anyone have any solution please Help me.