Amazon India Complaints & Reviews

Dear sir/madam,
Am priyadharshini.am order car cover in amazon sep month. I was received damaged. So I apply return and refund. Seller received my damage product within 3 days. They said refund amount transfer to ur account on October 1st to 8th check ur statement. But still now I have not receive my refund.
My account No:[protected] Indian Bank Bhavani branch.
This is my refund reference no[[protected]].pls help me to claim my refund amount.

By,
A. Priyadharshini.

My order number[protected], on 10th Oct.2021, has not reached to the addressee. The tracking number is[protected]. As per the information collected from Amazon "My Orders" it has been delivered to the client on 16th Oct.2021. But it has not reached the client.
I have paid for it. Please look into the matter and do the needful soon.
The address of the client:
Abit Kuriakose
Adichunchanagiri Girls Nursing Hostel, Nagamangala, Mandya Dist. Karnataka. 571448. Mob: [protected], [protected].
Jose Manthottam
[protected].

Dear sir/mam i return item 12 nov and amazon initiate refund but still not credited to my account amazon says they credited ammount but i dont receive any single amount please help me to save my hard earned money
Order return date 12 nov
Order id =[protected]
account number = [protected] pNb bhikhi branch
Please help !

Order #[protected] was Placed on Monday, October 25, 2021 for Rs 3, 999

Item was Realme Pro smartwatch . It arrived dead.

Complaint was registered to amazon customer care for replacement. Replacement was not delivered by amazon delivery executive.

Again complaint was made and item was to picked on 02/11/21 . No anazon delivery executive came.

Again complaint was registered and it was to picked on 05/11/21 . No one came to pick up.

Again complaint was made and it was to be picked on 08/11/21.This time item was picked on 15/11/21.

Amazon customer care made excuse that due to diwali rush delivery executive was unable to pick the item earlier.

Delivery executive checked all the accesories, box of item and took the item.

As per tracking link https://t.co/k2X0uvz7Zm , the item reached amazon center on 12/11/21 but amazon customer is denying the same and refusing to refund.

I have all the emails from amazon .

Please issue refund

I ordered this product on 10th November 2021-order tracking ID[protected]. As per your information this product has been delivered to client on 16th November 2021. But it has not reached. When we contacted the courier service man phone no:[protected]-it will be supplied on the following day. But now way. It has not reached. Now he does not take phone while we call. Please help me. Jose Manthottam -[protected].

Hi team,

I have purchased LG 32 inch tv on amazon app by 10th November but still not received my courier.
Amazon customer support team escalated the issue since last 72 hours but still not resolved
Courier partner team didn't respond properly.
Kindly investigate and shorted out ASAP
Sorry, i am disappointment due to courier delay

Complaint no:5924

Note: wrongly updated in amazon app for status was courier delay due to customer request.

Regards,
Solomon P

Yesterday one person contact for me, he told "you selected the Amazon job and send the uniform charge and salary account opening change..

I have trust the statement, because that person send the some documents for my mail ID, so I have send the money of 1550 rupees, second time that person contact for me and he told send the 2550 rupees for salary account opening purpose.. So suddenly I thought, it's fake or true, immediately I have searching for YouTube.. Lot of friends give the statement for same story, it's connected my story, so I have stop the payment process and complaint the fake job activity...

That person contact details.
[protected]@jobcareamazon.in
[protected]

Please take the action immediately.

Ordered for a FABRE gas stove on 23.09.2021 (ORDER #[protected].Prepaid Rs. 8990 through credit card
Wrong product (Bajaj small fan of around Rs. 700) delivered on 30.09.2021. Immediately loaded details on Amazon site on 30.09.2021.
Since then, 12 calls and several emails (including at escalated levels) to customer service centre over the last 1.5 months. Till date no refund

Recebi um SMS perguntando se queria trabalhar usando o celular e concordei, no início pagaram como devia mais depois cobrou um valor absurdo por tarefas que eu não tinha concordado em fazer, disseram que se eu não concluísse a tarefa meus fundos seria congelados, mais eu não concordei em fazer essa tal tarefa eu só quero de volta o valor que eu investir!
Tenho todas as conversas aqui e nomes que foram me dados por quem dizia ser minha "mentor" e eu quero meu dinheiro de volta

I ordered a Powerbank of Redmi from Amazon.I received the order on 7th of November but when I opened the box it was empty from inside and there was pieces of paper and some other waste things.Firstly I received that on 7th of November but in application it's updated on 10th of November.I made a complaint on its official call number, they said wait 5 days our backend team looks fow what happened.after 5 day I contacted them then they said we have delivered your product to you securely and they disconnected my call.I tried saveral time but they cut my call rudely.Please help me.
Product Name :- Redmi 20000mah powerbank
Price ₹1399.00
Order I'd:[protected]
Order Date:-05/11/2021

I have returned a product on 17 oct 2021 costing 1599 and amazon have returned the amount on the same date but it's been a month it is not credited in my indian bank account

Amazon Return ID: DgSmFmnGRRMA
Order ID:[protected]
Item Descriptions
ZIYKO Queen Inverter Battery Trolley (Choco Oak) -1

Order date is of 17 Oct and the piece delivered was broken and defective, I have initiated return- pickup- refund 8 times, No response till date.
Customer Care is helpless, I have also approached amazonpay-grievance-officer, amazonpay-nodal-officer through email id
[protected]@amazonpay.in and
[protected]@amazonpay.in
No response from them too
My request is that refund must be made irrespective of the pickup
thanks
sri

Order ID[protected] is not received till date.

I have purchased an airbuds headphones from Amazon but it's noise cancellation fee was not working properly in that's why i had return that item but amazon sent a mail that i have return different item that's y then will not refund amount..

I lost 1000, 000 pesos in this platform they call Online mall. I purchased and finish my task when it's about to withdraw the money...there is settlement task purchase this cost 160, 000 to get my money back. I have no more money to purchase this product. I want to get back my money and the commission they are telling me. 😩

Amazon India has not decided Product Indigo Interior Wooden Long Legs High Stool for Home against the order I'd[protected] dated 30-Oct-2021 Order total 3, 299/- Quantity 1. No Refund and no replacement, Amazon Customer care teal and investigation team denied Refund and no more escalation option with Amazon India as per Miss Sita Supervisor Amazon India Hyderabad Leadership team. She has closed the investigation without providing investigation details . I need to raise complaint and legal action on Amazon India .

For order Id[protected], dated 02.07.2021 amount was debited twice via pay on delivery and card payment via SMS link. I have complained it with bank and as per acquiring bank payment was successful. Then contacted customer care and I have been misleaded several times with false statements, again I have mailed [protected]@amazon.in and I got no response, and finally mailed as per their escalation matrix to [protected]@amazonpay.in, [protected]@amazonpay.in, [protected]@amzompay.in, all in vain and got no response. I still couldn't come with the terms amazon could be so unprofessional and can behave like a cheap company whose foundation is based on heist of people's Money. And I think people should be aware of the such incidents. Highly disappointed and I feel like cheated.

I have ordered on Amazon but the product quantity was irrelevant so i i cancelled my order and asked for refund and they they have been refunded that amount on 22/10/21 successfully with that transaction id HSBCN[protected] spoke to them and that said your payment was successful from our end to your debit card no([protected]) But the problem is that i didn't get that amount neither it wasn't on my transaction history so please make it clear it's been 20 days i am facing this issue what i thought it might be minor problem but not anymore

I would like to return a product and not able to return the items.
Order number :[protected]
Lakmé Absolute Spotlight Eye Shadow Palette, Berry Martini, 12 g
Please do the needful by placing a return order.

I placed an order for a Travel Bag from Amazon India Online, i received the product in damaged condition, i raised a request for replacement which i didn't received. After that i called the customer service of amazon, they said it cannot be replaced we can raise a refund request. I asked them to do so. After few days a Gentleman from Amazon came to my place took the photos and collected the travel bag with him. As on dated 01.11.2021.
After few days when i saw the status at amazon, it wasn't getting updated anymore. I called the amazon customer service, now they are saying the product received is a non-amazon product and we cannot give you replacement, refund or return of the same.
Now, amazon is cheating on me now. They took my money and the bag too, now they don't want to return either.
Kindly help me resolve this