Amazon India Complaints & Reviews

I ordered a Redmi note 10s during the amazon sale but at the time of delivery at my doorstep, delivery guy informed my that the product cant be delivered and he cancelled my order and returned it to seller. He didn't even go for 2nd try of delivering the product. when i spoke to your customer service they misguided me that the product is not meant to be delivered at the given location so he cancelled the order.
details of the customer...

Last Day I brought a Nike Backpack Which Claimed 30L volume.When it came the Specification written on the bag was 16L.I thought it was a seller mistake.Then Exchanged it.Boom! Again i got the same product of 16L.So when i complained to customer care they said that i can return and take refund.But i couldnt as the price for bags have increased and Its now almost triple of what i brought it for.The Customer Service was Changing each person...

Logitech MK710 Wireless Desktop Mouse and Keyboard Combo
Ordered on 25 October 2018 Order#[protected]
Sold by Shop the world Mumbai.

Keyboard keys not working approached Accel they rejected saying it was imported and could not replace even though in warranty. When approached seller not response for more than three months now Amazon customer service is trying to play and no resolution as of now. the warranty...

Dear sir

My account no[protected]
Customer id[protected]
I purchased a product on amazon on 12th august 2021 by using amazon pay later landing partners idfc first bank and then EMI paid through canara bank google pay UPI on 23 august but refund was not received and i asked then for refund. As per their confirmation refund was initiated on 26th august maximum time frame was 5 days. Still it was not reflected in...

Dear sir

My account no[protected]
Customer id[protected]
I purchased a product on amazon on 12th august 2021 by using amazon pay later and then EMI paid through canara bank google pay UPI on 23 august but refund was not received and i asked then for refund. As per their confirmation refund was initiated on 26th august maximum time frame was 5 days. Still it was not reflected in my account. They had provided the...

I shipped my order with Amazon easy ship, before 2 months.
And then the delivery was attempted buyer refused for order.
But the buyer was refunded.
I'm yet to get my return of product.
When I contact customer care they just provide baseless reasons.
Also I filed for safety claim, but was refused with the reason being that the seller refused to take delivery.
But the truth is I never got any product...

I talked to Amazon customer service regarding refund they said that refund has been initiated from their side and gave me a referal no.[protected] and told me to contact bank give this referral number
Please help me regarding this... And plz credit my money as soon as possible...

I was ordered HP Chromebook 14" laptop of amount 27999/- from Amazon on dated[protected] & I was returned it on immediately but now it's already more than 20 days still on the daily basis I m having long long discussion with Amazon customer care representatives & following the Amazon rules & policies and waiting for my refund back...I just received this number from Amazon TRM559TG0000KTOSYY8Y but still I didn't get any payment in my account...now...

I was ordered HP Chromebook 14" Laptop of amount 27999/- form Amazon or I was returned it to immediately but now it's already one month passed out to having regular discussion with Amazon ### CUSTOMER support but still I didn't get any refund in my bank account.
They just shared me this number on my mail which is not trackable TRM559TG0000KTOSYY8Y...should I need to take an legal action against Amazon....

I am having great issues which the return of my order Redmi note 10 phone which I had ordered from Amazon. Its been 3 months now, I am struggling to return it but nothing has been done.
As the product which I got was damaged so I filed a return request for it several times but something or the other issue had occured everytime.
The major issue was that as the display of the phone is broken, I cannot provide the IMEI verification...

I bought a phone which is hanging and I called to refund after the technician visit but they kept me on call for 2 hrs n kept me saying day the same is not possible as their technician gave a resolved report where as the technician have given not resolved report.

I want to complain against Amazon as it’s a harassment to customer to be on call for 2 to 3 hr

I want a strict action to be taken towards dem...

Ordered TV, got delivered on Monday 4th Oct, Installation scheduled on Tuesday 5th Oct, but Technician decides to reschedule on Friday 8th Oct.
On the Installation day he informs that he will come but doesn't turn up and after calling him he says that he will not come today.
I complaint to Amazon and speak to Sachin the escalations TL who asked me for last chance and promised that this will not happen again and also provides...

Orderd a watch on same address as used for previous deliveries. But this time worst ever experience faced as my nearest delivery agent returned my watch without informing me.
Reason mentioned for returning watch is “delivery address is out of service carriers”.
My contact number is [protected]
Tracking ID:[protected]...

I am a amazon prime member and i have ordered multiple things this year which have always arrived.today 2 orders i placed on 6th October got cancelled with no explanation and i was confused.when i called them they say my address is undelivered.when i have received past orders from amazon at the same address it has arrived fine. The amazon employee also checked on his data base and confirmed past orders to the same address were fine.My Building...

Amazon se mujhse refund reference number bhi diya gaya hai main screenshot daal rakha hai...

I will order one product from Amazon redmi 9 power is product name and I will ordered phone 3 October 2021 and this product price is 10499 I will order cancelled 3 October after sometimes and money is 10399 not back to my account SBI State Bank of India my bank account I will contact customer care from Amazon then Amazon customer say Our sides are amount inisiat hogya h ar aap bank se contact kriye kyu ki agr amount inisiat nii kiya gya hota...

My name is ANU and I had ordered The Product of RS.1, 999.00 Amount from Amazon (Product name- SEEWELL Net Sharara Suit Embroidary and Stone Work with Cut Work Dupatta Semi Stitched) in Amazon on 22-Sep-2021 and after 27-Sep-2021 I returned this order due to personal reason. And on 5-Oct-2021 Amazon initiated the amount to my card but I stall didn't get the money. Amazon sent this reference number TRM559TG0000KTOT2YWU and told me to fill...

Hi sir, my name is Jani Saida, my Amazon amount refunded but andhra bank didn’t credited in my account. So please resolve the issue. My amount is 447
A/c no is [protected]
Refund issue date is 30-09-21...

I ordered shoes on 2 october from amazon, standard delivery was showing after a wait of 5 days which is 8th october.
But after 8th october it is showing another 5 days of time.
Being a Prime member the item should be delivered next day but they are taking 10 days....

Order cancelled with 8 days ago refund expect from[protected].but not received refund .please help me...