Amazon India Complaints & Reviews

Hi Consumer Complaints
i have taken Samsung 4K uhd tv on 7th Nov Order[protected] after using 10days display was getting trouble pink and green colors Amazon coustmercare support was not helpfull, on 21st i have raised return request, again you team created return request on 22nd Nov and today again they created new return request
from past week onwards we are staying without tv, i am asking them to refund my money back, i need to buy new tv again my parents are very dissapointed regaring this issue
Amazon support team was raising return request multiple times today they changed again and i need to wait extra more days for pick, asking them Refund ASAP we are staying at home without tv we need to buy again new one please send ASAP,

Amazon support was not responding i am waiting from 20th Nov onwards raised lots of mails and tweets also they are not resolving it

Order date

21-Oct-2021

Order #

[protected]

Order total

469.00 (1 item)

The above product was received by me and since it was not to my expected quality I asked Amazon to take the same back. Accordingly I was notified for a pick up and the above item was picked up along with other two items from my address by the same representative on 25th October 2021.

Whereas. I received refund for the other two items, refund for above item was not received nor the return receipt acknowledged. This has shaken up my confidence in your full proof system.

Kindly refund me the amount for the above product. You may investigate the matter from your side separately.

Regards

Mrs Asmita Sathe

Hello sir. .i ordered product on 7 november and received it on 10. .when i opened the box the seal is temperded so i raise a return. .from 10th november i have requested more than 10 return but the amazon courier partner not taking back the product saying we wont take the product back untill amazon send us the email. .today its been more than 14 days. .it is really a big harassment. .never expected this kind of service from amazon. .i dont care about your product whether it will be picked up or not, i want my refund as soon as possible.

Got message to phone about part time job, when clicked on link directed to whatsup with a lady DP, name savite, Amazon logo behind was there. She said company paid to google to post Ads. Started with 200rs got 61rs commission. Withdrawn then she asked to recharge again to get high commission. When recharge went to lakhs i was not able to withdraw, she said funds are safe and sure to withdraw when task is endup. Asked to recharge lakhs i got doubt and when asked about company said its a part of Meru, in Mumbai. Please help to get back my money.

No response so far

3 months back I will bye by 1 blueberry tree actually that is not a not blueberry tree they will doing fraud
They will give him the tree should not match blueberry tree Amazon company e is a big fraud company

My Amazon has been hold on for a long period and I lost my prime account now also I don't get it. please consider my words

I returned the product (mivi duo pods a25) on 9th november, 2021 as per verbal conversation with customer care I would received the refund amount within 3-5 working days but still today it's not reflecting in my bank account.
I request to take necessary actions for said issues.

I have not received the refund amount with following transaction #[protected] having value 18999.

I am told by Amazon that it was credited to my bank account on 31 October 2021 and today on 24 November it has already been more than 20 days, and the amount is not yet received in my Bank Account.

I request you to kindly look into the matter and I also request you to kindly tell me the Account No to which the amount was credited !

We have placed order vide order no[protected] for 5 sets of masks( having 6 pieces) on 7.11.21.
on 15th i have received only 2x3 masks ( tw sets of three masks ) as against 5x6 sets i.e. 30 masks.

Pl. arrange to send the same immediately

Amazon is not credited my refund to bank account and sent me reference no and i contact to punjab National Bank they said amazon didn't sent any money to your bank account. Amazon is just telling to fill charge dispute form but it is not available officially.

This is to confirm that refund for amount 3324.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund...

I have given order for PRESTIGE ALUMINIUM HARD ANODISED COOKWARE KADAI 240 MM BLACK vide Order No[protected] dtd 13.11.2021 for Rs 1480
But I received PRESTIGE ALUMINIUM HARD ANODISED COOKWARE KADAI 200 MM BLACK .The price for this item seems to be much lesser than 240 MM

A refund has been made by amazon on 10th Nov'21 regarding a product which I buyed on 7th Nov'21 I received damaged so I register a complaint against that for the refund but till now I haven't received that
Refund reference number[protected]

I have ordered a TIMEWEAR Digital Men'Watch on 23th October 2020 order no[[protected]] from Amazon Paying Rs.799/- through Punjab National Bank Debit Card. On 23.10.20 evening. sir i am not haapy with this product so i can returned this product After that i got a email from Amazon on 27 Oct 20 where they mentioned refund amount Rs.799/- is processed.On 27.10.20 I get another mail from amazon where mentioned
"refund for amount 799.00 has been successfully processed on[[protected]] and the amount should reflect in your account by now."They also provide Refund Reference # 30005113141314238689655

They also inform to contact my bank’s customer care center and to quote these numbers to know further about the status of the transaction in case I still haven’t received the credit within 4 business days.

As my refund is not credited within the specified days, I accordingly contact my bank(Punjab National Bank) customer care but my bank informed me to raise the issue with Amazon.
I again talk with amazon but they totally turn a deaf ear to my issue.
As it is a sum of money it creates a lots off financial problem to me.

My Refund amount not credited till now.

Kindly consider the matter and do the needful.

Thanks & Regards,
Aman Negi
dehradun, utthrakhand

Hello, incident details are as follows
-Date[protected]
-+[protected]
- I ordered a laptop (Lenovo Legion 5 Pro) worth Rs.1, 69, 990 and paid all the money upfront divided in two transactions- 73, 018 by Amazon Pay Balance and 96, 972 by my Debit card on 17th Nov, 2021 with order ID[protected] and delivery date to be Monday, 22 Sep, 2021 as per Amazon . Received the package early on 20th Nov, As usual the delivery guy came asked me for the OTP, gave him the OTP and I received the product. After receiving the package, I unboxed the package in my house lobby which is under surveillance with an indoor camera (so everything is recorded), I unboxed the packages and was shocked to see, There were no accessories, and there was no laptop. Instead, I found a Big Glass Slab there packed nicely in laptop box. I also clicked some pictures also afterwards and immediately called customer support. Support was friendly and said that an investigating team will take 2-3 days to cover this matter and then a Replacement/Refund will be done. I told them I have an unboxing video proof and with photos. Now I called them back for a feedback and they say the package was correct and we can't issue a replacement or refund. Even when I got proof.
- I just want my laptop and if not then I want my money back.
- Attached are the Invoice photo and photo of what I received.
- Sent full video on [protected]@amazon.in. Tried uploading it here but it's not being uploaded.

I ordered an Item in Amazon and today while delivery boy attened to deliver the Item he denied to deliver the same inspite I provide the PAN and Aadhar details, as our office denied to submit the Ruber stamp because it was an personal order not an official order.

I am staying in poonam complex 2 E1 F1 CHS LTD society Mira road, Thane, Maharashtra where we have few connections. This Sunday guy name Deepak [protected] promise to connect new connection for me on 21st nov or max by 22nd. Today 23rd he rest assured me to complete the new connection process. But now Mangesh [protected] another guy is telling it will take 2 or more days as no free port is available. Kindly take action against this false committment.

On 14 November i paid 4, 597 & ordered 3 sets of curtains from Urban Spaces via Amazon India site.
The curtains were mismatched in addition to having the Urban spaces logo garishly printed on the front side of the curtain all across.
I raised a return request on the day of delivery. I also escalated to an amazon executive yesterday.
The curtains are yet to be picked up and i have not been given a refund so far.

This is an unfair practice. Since neither the return request to the company nor the escalation to an amazon executive has been honoured i am left with no option but to raise it on the consumer Complaints board.

I hope they will collect their curtains and refund the money to me.

Amazon has sent the refund but till now refund is not received by us. Refund reference number[protected].

Dear sir
01/11/2021 and time is 7:58 still date 3400 pending show my money I made many complaints to the company and also made phone calls.He took 10 days time a week.He said, problem in your bankI also complained in the bank, the bankers said, the balance was cut from our side.You can contact on your own Amazon.I have also called the customer care of all the companies.Right now it's only about I added my hand.Amazon people.He stuck my balance in his UPI
Right now he is not doing any solution for me.I request you to get my money.