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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 151

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A
Abhisekh Chhetri
from Durgapur, West Bengal
Nov 24, 2021
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Website: amazon india

I returned the product (mivi duo pods a25) on 9th november, 2021 as per verbal conversation with customer care I would received the refund amount within 3-5 working days but still today it's not reflecting in my bank account.
I request to take necessary actions for said issues.
Amazon India customer support has been notified about the posted complaint.
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    R
    RohitRajakJi
    Nov 24, 2021
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    I have not received the refund amount with following transaction #[protected] having value 18999.

    I am told by Amazon that it was credited to my bank account on 31 October 2021 and today on 24 November it has already been more than 20 days, and the amount is not yet received in my Bank Account.

    I request you to kindly look into the matter and I also request you to kindly tell me the Account No to which the amount was credited !
    Amazon India customer support has been notified about the posted complaint.
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      E
      Elloraa Enterprises
      Nov 24, 2021
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      Address: flat no 1608 pegasus meenakshi sky lounge khanamet hyderabad 500084

      We have placed order vide order no[protected] for 5 sets of masks( having 6 pieces) on 7.11.21.
      on 15th i have received only 2x3 masks ( tw sets of three masks ) as against 5x6 sets i.e. 30 masks.

      Pl. arrange to send the same immediately
      Amazon India customer support has been notified about the posted complaint.
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        S
        Shubham512
        from Pune, Maharashtra
        Nov 24, 2021
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        Fake Refund details by amazon

        Website: www.amazon.in

        Amazon is not credited my refund to bank account and sent me reference no and i contact to punjab National Bank they said amazon didn't sent any money to your bank account. Amazon is just telling to fill charge dispute form but it is not available officially.

        This is to confirm that refund for amount 3324.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

        Refund...
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        B
        bgnair
        from Thiruvananthapuram, Kerala
        Nov 24, 2021
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        I have given order for PRESTIGE ALUMINIUM HARD ANODISED COOKWARE KADAI 240 MM BLACK vide Order No[protected] dtd 13.11.2021 for Rs 1480
        But I received PRESTIGE ALUMINIUM HARD ANODISED COOKWARE KADAI 200 MM BLACK .The price for this item seems to be much lesser than 240 MM
        Amazon India customer support has been notified about the posted complaint.
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          F
          Fatima ali
          from Bareilly, Uttar Pradesh
          Nov 24, 2021
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          A refund has been made by amazon on 10th Nov'21 regarding a product which I buyed on 7th Nov'21 I received damaged so I register a complaint against that for the refund but till now I haven't received that
          Refund reference number[protected]
          Amazon India customer support has been notified about the posted complaint.
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            R
            Rohit ki zehar vedio Negi
            Nov 24, 2021
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            Address: Shivlok colony mdda road kedarpuram near universal gym

            I have ordered a TIMEWEAR Digital Men'Watch on 23th October 2020 order no[[protected]] from Amazon Paying Rs.799/- through Punjab National Bank Debit Card. On 23.10.20 evening. sir i am not haapy with this product so i can returned this product After that i got a email from Amazon on 27 Oct 20 where they mentioned refund amount Rs.799/- is processed.On 27.10.20 I get another mail from amazon where mentioned
            "refund for amount 799.00 has been successfully processed on[[protected]] and the amount should reflect in your account by now."They also provide Refund Reference # 30005113141314238689655

            They also inform to contact my bank’s customer care center and to quote these numbers to know further about the status of the transaction in case I still haven’t received the credit within 4 business days.

            As my refund is not credited within the specified days, I accordingly contact my bank(Punjab National Bank) customer care but my bank informed me to raise the issue with Amazon.
            I again talk with amazon but they totally turn a deaf ear to my issue.
            As it is a sum of money it creates a lots off financial problem to me.

            My Refund amount not credited till now.

            Kindly consider the matter and do the needful.

            Thanks & Regards,
            Aman Negi
            dehradun, utthrakhand
            Amazon India customer support has been notified about the posted complaint.
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              A
              aj04
              from Chandigarh, Punjab
              Nov 23, 2021
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              Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.

              Hello, incident details are as follows
              -Date[protected]
              -+[protected]
              - I ordered a laptop (Lenovo Legion 5 Pro) worth Rs.1, 69, 990 and paid all the money upfront divided in two transactions- 73, 018 by Amazon Pay Balance and 96, 972 by my Debit card on 17th Nov, 2021 with order ID[protected] and delivery date to be Monday, 22 Sep, 2021 as per Amazon . Received the package early on 20th Nov, As usual the delivery guy came asked me for the OTP, gave him the OTP and I received the product. After receiving the package, I unboxed the package in my house lobby which is under surveillance with an indoor camera (so everything is recorded), I unboxed the packages and was shocked to see, There were no accessories, and there was no laptop. Instead, I found a Big Glass Slab there packed nicely in laptop box. I also clicked some pictures also afterwards and immediately called customer support. Support was friendly and said that an investigating team will take 2-3 days to cover this matter and then a Replacement/Refund will be done. I told them I have an unboxing video proof and with photos. Now I called them back for a feedback and they say the package was correct and we can't issue a replacement or refund. Even when I got proof.
              - I just want my laptop and if not then I want my money back.
              - Attached are the Invoice photo and photo of what I received.
              - Sent full video on [protected]@amazon.in. Tried uploading it here but it's not being uploaded.
              Nov 30, 2021
              Complaint marked as Resolved 
              Only one thing I would say to anyone buying from Amazon or any e-portal. Make a video of every unboxing. It'll help you a lot in resolving these cases easily and fast. Fortunately I had one and it got resolved but the harassments are real from these companies. But if you got proof just be straight with them and you'll get your money back.
              Amazon India customer support has been notified about the posted complaint.
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                A
                Artindam Chakraborty
                from Kolkata, West Bengal
                Nov 23, 2021
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                Address: Arindam Chakraborty 3012 Ranjdanga Main Road KOLKATA, WEST BENGAL 700107
                Website: www.amazon.in/progress-tracker/package/ref=pe_24967711_587055801_302_E_DDE?_encoding=UTF8&from=gp&itemId=&orderId=407-5594321-6709161&packageIndex=0&shipmentId=35610679603302

                I ordered an Item in Amazon and today while delivery boy attened to deliver the Item he denied to deliver the same inspite I provide the PAN and Aadhar details, as our office denied to submit the Ruber stamp because it was an personal order not an official order.
                Amazon India customer support has been notified about the posted complaint.
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                  M
                  mehfuz farooqui
                  from Mumbai, Maharashtra
                  Nov 23, 2021
                  Resolved
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                  I am staying in poonam complex 2 E1 F1 CHS LTD society Mira road, Thane, Maharashtra where we have few connections. This Sunday guy name Deepak [protected] promise to connect new connection for me on 21st nov or max by 22nd. Today 23rd he rest assured me to complete the new connection process. But now Mangesh [protected] another guy is telling it will take 2 or more days as no free port is available. Kindly take action against this false committment.
                  Nov 23, 2021
                  Complaint marked as Resolved 
                  Finally it has been resolved. Thanks to mangesh
                  Amazon India customer support has been notified about the posted complaint.
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                    P
                    Poornima Athreya
                    from Chennai, Tamil Nadu
                    Nov 23, 2021
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                    On 14 November i paid 4, 597 & ordered 3 sets of curtains from Urban Spaces via Amazon India site.
                    The curtains were mismatched in addition to having the Urban spaces logo garishly printed on the front side of the curtain all across.
                    I raised a return request on the day of delivery. I also escalated to an amazon executive yesterday.
                    The curtains are yet to be picked up and i have not been given a refund so far.

                    This is an unfair practice. Since neither the return request to the company nor the escalation to an amazon executive has been honoured i am left with no option but to raise it on the consumer Complaints board.

                    I hope they will collect their curtains and refund the money to me.
                    Amazon India customer support has been notified about the posted complaint.
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                      S
                      Samuel jindal
                      Nov 22, 2021
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                      Amazon has sent the refund but till now refund is not received by us. Refund reference number[protected].
                      Amazon India customer support has been notified about the posted complaint.
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                        N
                        Nirmal Singh NAWADA
                        Nov 22, 2021
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                        Dear sir
                        01/11/2021 and time is 7:58 still date 3400 pending show my money I made many complaints to the company and also made phone calls.He took 10 days time a week.He said, problem in your bankI also complained in the bank, the bankers said, the balance was cut from our side.You can contact on your own Amazon.I have also called the customer care of all the companies.Right now it's only about I added my hand.Amazon people.He stuck my balance in his UPI
                        Right now he is not doing any solution for me.I request you to get my money.
                        Amazon India customer support has been notified about the posted complaint.
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                          S
                          Surya pratap soni
                          Nov 22, 2021
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                          Address: Level 3 & 7, The Capital, Plot No. C-70 G Block Road, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051, India
                          Website: www.earnmall.cc/user/index

                          Sir mera name Surya pratap soni hai main Madhya Pradesh ke Satna jile ke mukundpur ganv se hon.
                          Mere satha foud hoya hai 3/11/2021 ko 42000 rupees ka.
                          Facebook me flipkart ka advertising raha jisme job ke liye tha maine usme click karje details janni chahi to Telegram joine ka number aaya main aur main join ho gaya unhone jaisa bola main kiya lalach ke karan ab main pachta raha hon sir meri madad kijiye facebook me apka page dekha tha to mail kiya ho hon sab Kuchh screenshot me hai
                          Nov 22, 2021
                          Updated by Surya pratap soni
                          https://www.earnmall.cc/user/index
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                            A
                            Ayush_29
                            from Jaipur, Rajasthan
                            Nov 22, 2021
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                            I purchased through amazon app in paytm bank amazon send me refund but Paytm not refund in my bank account I complent more than 10 complents also nodal officer but they didn't give me my money the Order#[protected]. We've checked with the details and found that the refund was processed successfully. I request you to please contact your bank with the refund reference number #HSBCN[protected] for further assistance. If your bank is unable to locate the refund, please contact your bank's customer service and file today 40 days but Paytm not refund me..
                            Amazon India customer support has been notified about the posted complaint.
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                              C
                              chanji
                              Nov 22, 2021
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                              Address: C3/617 Milan Vihar Patparganj

                              Ref order ID :[protected] pertaining to 2 qty La Jarden Air dry wet clay/Terracotta.
                              I had earlier submitted my complaint on 29 Oct 2021 regarding non receipt of refund for the said order.
                              However after that I had also spoken to customer care regarding non receipt of the refund. I was told that with three working days the subject matter will be resolved.
                              It is more than 20 days now and nothing has been done. Neither the money has been refunded nor there is any communication from Amazon side. I never expected that prime members will be given such step motherly treatment.
                              You are therefore requested to look into the matter and credit subject refund on priority.
                              Regards
                              Amazon India customer support has been notified about the posted complaint.
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                                S
                                sachindixit.1990
                                from NEW DELHI, Delhi
                                Nov 22, 2021
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                                Address: India

                                ORDER #[protected]

                                I have ordered SAW Saqib ali wooden handicrafts on 29th Oct 2021, I got some Iron Metal Product in delivery parcel. On filing complaint Amazon has not scheduling return pick up or not giving refund.

                                Kindly arrange for return pickup and refund at the earliest.

                                Thanks
                                M. No. [protected]
                                Amazon India customer support has been notified about the posted complaint.
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                                  A
                                  Aravind Chowdary
                                  Nov 22, 2021
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                                  I ordered earbuds on in Amazon, later I returned those because of quality issues on 07/11/21 and no refund was credited, the name of the ordered person and the Bank account linked with Amazon was different. Still now I didn't get refund.reference number[protected].
                                  Amazon India customer support has been notified about the posted complaint.
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                                    T
                                    Tijesh Chouhan
                                    Nov 22, 2021
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                                    Address: Bapu nagar near karmik nagar dhanbad jharkhand

                                    My cooktop have do not proper worked...
                                    So helps me
                                    Amazon India customer support has been notified about the posted complaint.
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                                      D
                                      from Ahmedabad, Gujarat
                                      Nov 21, 2021
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                                      Address: Ahmedabad

                                      Order #[protected]
                                      I have ordered Robot Vacuum Cleaner, but on 10th Nov 2021, I got some clothing in delivery parcel. On filing complaint Amazon has scheduled return pick up, but person has refused to accept the same. Thereafter, it was rescheduled for 4 times, but for 3 times nobody turned up for pickup and one time again a person refused to accept return. Kindly arrange for return pickup and refund at the earliest.
                                      Amazon India customer support has been notified about the posted complaint.
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