Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 29, 2024
Complaints 19930
Resolved
1458
Unresolved
18472
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 147

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I had ordered this chair last year in November and has 2 years warrenty(please find the invoice attached)

Unfortunately the chair has broken down from between ( photos attached). The coupling that connects the seat with the swiveling rod itself broke.

I have been contacting both amazon and the seller through the contact seller option on Amazon App since more than 6 months but have nither received any replacement...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
codeharshal
Oct 8, 2021
Report
Copy

Wrong item delivered and no return accepted

Website:www.amazon.in

My ORDER #[protected] had a book inside my package with a different shipping label instead of a kurta I ordered. Amazon is just making excuses and delaying my refund, they've already denied for a replacement....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kishor mhaske
from Mumbai, Maharashtra
Oct 8, 2021
Report
Copy

Complaint against Service Amazon

I have subscribe amazon prime for 3 month, i want to take the service for one month but not shown in system, on request to your cc i have taken 3 month service.i was told it can cancel the services and get the refund for the same.I alos have purchase the product Hisense refrigerator which was damaged product form inside.I have inform on the spot to delivery boy and told them not to take my exchange fridge but they do not agree then i called...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lawyeringkhyati
from Gurugram, Haryana
Oct 8, 2021
Report
Copy

Product worth 14k never got delivered, no refund

Address:Gurgaon Haryana pin code 122 103
Website:Amazon.in

I had placed an order with Amazon (Order ID[protected] of amount 14k. The order was scheduled to deliver between 23rd to 27th October. I waited till 27th October but the order never got delivered, but the amazon website showed in my order details that the product has been delivered. I called amazon and they did not correct the information on their website thereby. They asked my to wait for another 5 days. In these 5 days I called...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Joyann
from Dahanu, Maharashtra
Oct 8, 2021
Report
Copy

Did not get my refund in my bank account

Amazon has initiated a refund f Rs.379 on the 5th of September on a product I ordered. The refund has not been passed by the IDBI bank so the amount has not been credited in my account ending 5866.
Please look into the matter asap abs pass the refund so that the amount can be credited in my account....
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
Horus48
from Mumbai, Maharashtra
Oct 8, 2021
Report
Copy

Refund not received for the returned product

I had bought helium towel set they sent me the the wrong colour and also 1 hand towel was missing so i returned the product they said i woukd recieve the refund once they got the product its been 15 days they got the product still not recived refund. Tried calling customer csre they keep sayi g its being processed ......
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
sreya giri
Oct 7, 2021
Report
Copy

Money refund issues

Address:i dont have

26th September, 2021 I return a T-shirt (Green Camo). My order id is[protected]. Amazon told me, already the amount of money is refunded. but my money is not credited in my bank account. I already check my account status. Now please help me, how to solve my problem?Please give me a solution.give me a charge dispute form of canada bank....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Amazon Standing charged me 199.00INR without my permission auto deducted from my ICICI Credit card.

Amazon is doing fraud in INDIA...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikas Sahrawat
Oct 7, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
Report
Copy

Unacceptable delivery time (18 Days) pathetic customer care team leader

Address:Vikas Sahrawat

Dear Mr. Amit,
Greetings of the day.
I am writing to you after feeling cheated by the Amazon India. I approach you for a fair redressal of my complaint.
I ordered Samsung M 32 phone on 4th October, 21 and paid for the delivery charges so that product reaches me within 48 hrs. I was prompted by amazon app by suggesting few accessories to order along with the phone. I ordered a mobile cover and made payment. After making...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit Kumar Panja
from Mumbai, Maharashtra
Oct 7, 2021
Report
Copy

Cheating & Money Laundering

Address:Joypur, Amta, howrah, 711401

This is a serious complain against Amazon because they UN necessary deactivate my amazon account which registered by mobile number- [protected] name AMIT KUMAR PANJA, In this account I have 3 prepaid order which amount are Rs. 15990, Rs. 1479 & Rs.399 . They are not refunded this money so I need this total money within 24 hours. Check the bank transaction details below and take a real action....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramakrishnan Harihara Venkatasubramania
Oct 7, 2021
Report
Copy

Money debited in pnb account net banking order not confirmed

ORDER PLACED
7 October 2021
TOTAL
956.00
SHIP TO
dr.hv/ramakrishnan
ORDER #[protected]
View order details Invoice...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Searchman
from Nalanda, Bihar
Oct 7, 2021
Oct 11, 2021
This thread was updated on Oct 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Review do not highlighting on product page

I have ordered 3 product and submitted rating and review of it whose order id are as[protected],[protected],[protected]. I have contacted amazon customer service helpline also but they are not responding on it properly....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Brijraj Bhatt
Oct 6, 2021
Report
Copy

Didn't receive the refund.

Address:102 Krishna Bansari flats Opp. Madhuli pan center Ghogha road Limbadiyu.

I had applied for a refund on Amazon.in for my order, which was a book called "Death Note Volume 1 Black edition" on September 28th. I was told that I would receive the money tentatively by 5th October. When I didn't receive it on that date, I called the customer service again and they said the said amount had adready been sent to my account on the 3rd of October. They also gave me a refund reference number to check with the bank (IOB bank)....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahalya Chopra
Oct 6, 2021
Report
Copy

Us polo tshirt product

Dear sir my account is in uco bank ifsc code ucba0001193 branch bahadurpur city bhagalpur bihar . I take amount of 546 in my account reference id -TRMOK5NB000KT0SVXKQ but amount is not add in my account. So please chack the reference id in your customers care and please solve my problem....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kitvinay
from Varanasi, Uttar Pradesh
Oct 6, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
Report
Copy

Product returned but refund not issued

Order ID: Order No.[protected],[protected]

Very very very very bad service by amazon customer executives

I have booked 3 product
1st . Amazon Brand - Symbol Skinny Fit Men's Jeans which order no.[protected]
With 1 quantity amount is Rupees 509/-.

2nd. FunBlast Robot Walking Moving Dinosaur with Flashing Lights and Realistic Dinosaur Sounds Toys for...
+4 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Anita Kain
Oct 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scam by amazon

Soo I ordered adidas joggers and got a different brand received since then I’ve been trying to get an update for my refund.. 2days back you customer support executive said to me that I’ll receive my refund by 6th of October coz it’s an UPI payment soo it’ll take time .today when i called up your customer services your executive told me that “mam it’s a issue of junk product received from your side and we wont be able to initiate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kachhawaha
from Jodhpur, Rajasthan
Oct 6, 2021
Report
Copy

Order return

Address:VIL PATER KA BERA CHAINPURA SCHOOL KE PICHE NAYAPURA MANDORE JODHPUR

ORDER TWO ELECTRIC RACKET BUT DELIVERY ONLY ONE RACKET
I ordered two electronic rackets online from amazon but at the time of delivery I got only one electronic racket I mailed you on 27th to RETURN it and I called help line NO[protected] then customer care employee said That your order will be RETURN back on 01.10.2021 but no one came to me to take that order

I called again on your help line till I was told that RETURN...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Srinivas Vuddagiri
from Hyderabad, Telangana
Oct 5, 2021
Report
Copy

Amazon fake promotion & without customer person taking there own decision due to that I am loosing

Hi Friends,

Please do not buy from Amazon below many ways they are fooling customer with fake promotion.

1. Amazon members will have early access but better offers for non-prime members. I purchased as phone with exchange phone on 2nd October 2021 that day for realme 3 pro exchange value is 5000rs but after prime early acces next day exchange values is 11300rs on 4th October 2021 there is difference of 6300rs....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishwajit kumar goswami
from Dhanbad, Jharkhand
Oct 5, 2021
Report
Copy

Rupaya sambandit

Holle sir mene onlain paisa dusare jaga bhene jahata tha likin mera paisa kaha jala gaya muje pata nahi hai sir muje mera paisa refund kara dijiye sir please sir mera name vishwaji kumar goswami hai me amazon me kuch karidane chahata thai ish liya mene 80 money send kiya leki kaha jala gaya muje pata nahi to me dubara 80 rupaya send kiya lekin dusare bar bhi yahi huva sir muje pata nahi sir mera money kaha gaha sir...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
dr bhanuprasad upadhyay
Oct 5, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
Report
Copy

Regarding defective laptop

Address:c-5 ashapura heritage ,hiland road charkop vilaage ,kandiwali west mumbai 400067

This is to bring to your notice that we are exasperated by your policies. I ordered (Renewed) Dell Latitude 14 inch business laptop from Amazon on 17th September 2021 the mode of payment was also online and paid before we received our order through registered number i.e. [protected]. We received this on 20th september 2021 at night 9 pm . As per your return policies the order should be returned by 27 September. That is a 7 day policy. my grand...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy