Amazon India Complaints & Reviews

Task finished and you can withdraw and frozen my 40k of poor man.they should be given capital punishment
Cyber crime centre should do this.

Dear sir I brought a product from amazon . this is clothing categories . I got product from Amazon . but this product quality does not satisfied . I dis like product quality . so I returned product on[protected] . pickup done from Amazon pickup facility service . (pickup boy from Amazon ) this date am waiting for refund amount . I called many time in amazon but Amazon customer always telling me wait . now 1 month is done . amazon refused to give my refund they denied my refund amount . I am upsad from amazon seller and amazon customer care service . order I'd[protected] account name is nitu . pls help me sir they are not giving my refund amount . they end of the months only told me waiting

I am Ashutosh Mandawra I was order a product form amazon on 22 October 2021
But automatically my order was cencled . But my refund was not given to me I am calling numbers of time in Amazon customer care but they are not given any valid reason to me regarding my refund. Product amount is 67800 rs this amount is very big for me so, I request you to please help me out with this situation.
My order id[protected]
My mail id-
ashutosh.[protected]@gmail.com

My mobile no. [protected]

I looking for iPhone 13 pro
From last months onwards,
1st they give a date - this day will sure come, but when i came and look the product at the date. But in that time also the product is out of stock.
And next arrivals date will shows there

After some days i again came and look the product... Then again tha product arrival date move forward...
What's this... Please make the product available to all customers... I think it's a branded product everyone looking for that... So make more stock, to ur valuable customers.

I order diesel watch worth 16995 on 3 rd december but on 4 th december when i received shipment and open it i received used refurbished watch so i immediately apply for return on december 5 amazon representative collect parcel but till today i bot get my money credit in my account this is really fraud done by amazon and now they not giving me reply or refund please help in this regard

Pulse oximeter, got really damaged, I cannot accept this crap

They didn't given me my refund money, and they didn't even pick up my replacement order, I need my money back, no one will get free money, you cannot take that money fake seller. Stay back

You don't suppose to sell any of them in Amazon. Stealing money from customers.

Amazon cheats customers by not making the return policy clear on the product page. I recently purchased a carpet sold by 'Luxurious Carpets', order id[protected] for 2299 rupees. It was mentioned on the product page it is 10 days returnable but no where they had mentioned I had to ship back the product to seller. I contacted customer care for return assistancd, they too told that after 10 days amazon agent will come and pick up the product from house. Since there was no response, I reached to customer care again after few days, and this time they told that return is not possible by amazon but instead, I have to ship back a 8*6 feet carpet all by myself by carrying it to the carrier partner.
The customer care calls are recorded as proof of their ignorance and cheating . Please refund my money.

I have subscribed for audible from account nimmymary.[protected]@gmail.com which is linked to a number [protected]. This number is currently inactive and I cannot login to my Amazon account to cancel audible subscription. It is asking for OTP sent to invalid number for security reason. I cannot even reset my password as it still asks for OTP.

His contact ns. are :[protected],[protected] and[protected]. He n a lady called Swasti looted me Rs. 65749/- in buying an iScale 50 kg weighing machine with a promotional gifi of a dell inspiron laptop 15.6".d actual cost of d machine is only Rs. 5749/-d rest was lavied in gst clearance, mistakes n refunding process. So, kindly look into this matter seriously n clarify me from your end at the earliest as I am a regular customer of Amazon India.

Refund not received to till against order no #[protected] that was cancelled by me.

I am following up with you many times every time i got new date for receipt the money.

Payment not reflected in my account to till. Against confirmed order cancelled by me. And EMI is running already 02 NOS EMIs paid by me against this order #[protected]. Order amount is 26999/-
+ 100/- pick up charge total 27099/- rs
Payment brakeup

Mobile Exchange - 11300/-
Amount payed from credit card - 15177/-
No cost emi benefit - 626/-
Total 27103/- rs

But i haven't received my money back to till
Order was cancelled on 05th oct 2021

So we are requesting to amazon team pls revert my all money.

My name is Ayush sonkar and I had ordered (Comforter) of RS.1640.05 Cloth Fusion Pacifier Microfiber Reversible AC Comforter, Double (Maroon & Light Grey, 200 GSM) in Amazon on 28 October 2021 and after Nov 1 2021 I returned this order due to personal reason. And on Nov 7
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
VCSZ63PC0000KV9ZLZ6Q and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My card number is [protected]
Thanks you sir

Respected Sir/Ma'am

On 13th November I ordered (ORDER #[protected] 10 pairs of NIKE shoes from Amazon India. However I received only 8 pairs without proper packaging and without a sealed bag from amazon on 14th december. The two missing pairs(i.e, amount to Rs11334/-). On stating the same concern to the executive, first they denied to register my complaint and after many attempts when my complaint got registered they rejected for a Refund/Replacement saying that according to their investigation the product was dispatched. However in reality I only received 8 shoes in a haphazard manner without a sealed bag. I even have pictures of the manner in which I received the product. I tried to get in touch with amazon and tried to talk to them but amazon is not answering any of my questions. I asked them what did their investigation say, once one executive said he can mail me the details but later the other one denied and behaved in an extremely rude and inappropriate manner.Now, they are not answering my questions and blabbering one same line to every question of mine- “We cannot help you on this” . How is the customer’s fault when an incomplete order without proper packaging is sent over. What are customer support services for when the customer issue is not resolved and the customer is unsatisfied . I really look forward to a prompt response.

Regards
Harshita 24

Sir, My name is Suman Mondal . Some days ago I ordered some books through Amazon . on 28th November 2021 one book delivered my home . The price of the book is 609 rupees and This order was a prepaid order I ordered this from my UPI account and my bank name is State bank of India, account number [protected] branch : Badkulla, Nadia . But 29th November 2021 I was returned this book and get my refund amount, the refund amount is 597.13 rupees . On 29th November Amazon gave me a refund reference number . That is[protected]. They said that under 4 days I get my refund but Now 6th December after 7 days still I don't get my refund back . Please sir I request that please do some action that I give my refund Money . Thank you

I have returned the product because the product I received was not compatible for my use and it did not match the description provided on amazon site.
I raised the issue with amazon team. Initially they promised refund and asked me to wait. After 2 weeks they informed refund couldn’t be issued since seller denied claim.
I’ve be wronged by the seller and amazon did not give me any relief. I am left with no product and my hard earnt money is not returned.
I’ve even sent a e-mail raising my concern but amazon didn’t even bother to reply back.
Please help me.

Order ID :[protected]

I have Purcchase of leather balls on amazon, i have paid tha amout on amanon pay, but item is not received

Dear Sir/Madam

I am a regular prime member of Amazon and have purchased many products online from Amazon from last few years.

Recently on 05.06.2021, I had placed an order for Hindware F160013 ABS Health Faucet Cleaning System (Order no[protected]).

Amazon has delivered the product after few days to my home. When I opened the product, I was shocked and surprise to see that Amazon has send me a USED (second hand) product.
Kindly refer the pic below of the product that I had received.

During the Covid Pandemic when everyone fears getting infected from the virus, Amazon has shipped, used Sanitary product to my house (I am not sure from where / who’s Toilet they had collected this product before delivering me).

I had put up complaint to Amazon over Email, Twitter to investigate how this kind Fraud delivery happened .

https://twitter.com/i/status/[protected]

https://twitter.com/arnab__bera/status/[protected]

Amazon responded back and offered me a gift card worth Rs.500 to compensate. Which I did not accepted.

I am requesting you, take legal action against Amazon for delivering used (second hand) un-hygienic Sanitary product to the consumer.

Thank you for consideration.

Name:madhan
Account no:[protected}
Dear sir,
I purchased a sparx sandals by pay on delivery on date 13-nov-2021 from amazon.when the pruduct was received, it was not same which I ordered. So I returned it as amazon's procedure 18-nov-2021 and i add my canara bank account details .they picked it from my address and initiated a payment as refund The maximum time frame was 7 days .it was cleared from their side (Amazon)
.The successful transaction no [protected].when I call amazon they are saying to call customer care of canara bank and when I call customer care they are saying to visit canara bank .when we visit canara bank they are saying to Amazon with your reference no.what can I do now.i am so confused. Please help me.
You are requested to please take necessary actions above said matter for behalf canara bank.

Dear sir
name:madhan
My account no:[protected]
IFSC code:CNRB0013130

I purchased men's sparx sandals by pay on delivery from amazon.when the product was received, Iam not satisfied which I ordered. So I returned it as amazon's procedure 18-nov-2021 and I add my canara bank account details .they picked it from my address and initiated a payment as refund on date 20-n0v-2021.The maximum time frame was 7 days .it was cleared from their side (Amazon) .The successful transaction no[protected] .when I call amazon they are saying to call customer care of canara bank and when I call customer care they are saying to visit canara bank .when we visit canara bank they are saying to Amazon .what can I do now.i am so confused. Please help me.
You are requested to please take necessary actions above said matter for behalf canara bank.

I have ordered a 5000 product which was supposed to be delivered by 2nd of December according to that I have planned my house shifting but it got delayed by 3 days due to which i had to postpone the shifting date and had to pay money to my older owner, new owner as well as the packer and movers.

I have contacted the Amazon customer service and talked to the below mentioned agents and supervisor.

Samkisha - Agent
Mamta - Supervisor (Put me on hold for 20 minutes and disconnected the call)
Pratham - Agent
Christopher - Supervisor
denied disclosing the name of the manager
denied disclosing of emp id
denied sharing the complaint number and the service request number
denied the delivery
denied the refund
Forced me to cancel the order.