Amazon India Complaints & Reviews

On 27 March 2021, there were 3 fraudulent transactions of Rs. 10000/- each in my account (Total of Rs. 30000/-). Immediately, I raised a complaint at Amazon Customer Care vide email on 27 Mar 2020 at 17:29 Hrs. I gor reversal of Rs. 20000/- However, I am yet to receive the reversal of Rs. 10000/-. Since then I have written several emails, but, all in vain. The Order no. against the Fraudulent Transaction is[protected]. You are requested to kindly look into it and refund my Rs. 10000/- asap.

I have ordered one watch from Amazon on 14th Sep 2021 which has value of INR 9299 and completed the transaction through my PNB ATM Card. I returned the product and refund for the same has been initiated successfully from their side and it was supposed to get credited before 2nd October 2021. RRN for the same has been provided for the same from Amazon. I have visited PNB bank many times but always they said that we don't know anything please contact your merchant for the same. I need help in this as this is very big amount. Please find RRN and order id for the same below.

Order ID:[protected]
RRN: SQB0VXTI0000KSNJ6HTB

This is harsh Jain I had ordered balloons from Amazon and my order id is[protected] . They had deducted 200 rs from Amazon pay balance and they have taken cash from me please look into the matter

I ordered this product on Amazon India on 12 Oct, the expected delivery was 25 Oct but till now the product wasn’t deliver to my address .

सर
मैने मेल्टन का बॉटल मंगाया था जो मैने रिटर्न किया था उसका रिफंड 2 अक्टूबर को मिलना चाहिए था पर वो अभी तक नही मिला है कृपया इसको जरा सीरियस ले और मेरा 1880 रुपए रिटर्न करवाए।
RRN NO.TRLUC9WL0000KTOSQY9Z

I have started recharging the amount in that they said u have to complete the task after completing the task they are not giving my money total 70000 sir please sir help me and give my money back sir

On the 8th of October I got product delivered from Amazon India through is his courier partner E-com, when the package opened, found damage product, same day I applied for replacement of package & got mail from Amazon India that it will be pick in couple of days. But after that date gone no one from courier partner called me or not received any communication from Amazon India that pcikup is late, as return policy was for 7-10 days only. When I checked the app for current status found that my request of replacement was cancelled by Amazon without my knowledge & that was the last day of return. By God grace, I visited again to check the status & found no replacement / return showing, again I applied for Return of item with refund, from that day I am just getting dates from Amazon & no pickup from his partner company. Every pickup day my date getting extend for next 7 days. I complaint this so many times with Amazon customer service, I remember I had discussion with team of 12 members as on date, but no resolution.

I request to take out my money from this Company, as they are happily enjoying pain of customer.

My Amazon Return Request no is - DPf7D6nDRRMA

My Amazon Order ID[protected]

I bought two item from amazon and both item was from same vendor. This order I placed as a gift for my relative. When I got message from
Amazon, I checked from relatives that while he got both items. He confirmed that he got only one item. Which is cricket bat watch was missing.
Immediately i reach out to amazon customer care through chat . But chat bot giving me answer to wait for two days and ensure to provide refund if item disnt delivered. I trusted as it is so big brand.
After two days no sign of packet and I called customer care and reported issue. They said we need to start investigation and within two days they closed investigation stating since we delivered item with otp. We cant help you further..

I tried many time to explain that for both item same otp was generated but I got only one.
I hold delivery person and he also said that he got only one item from warehouse..!!
Now amazon refuse to assist further …
Feel like cheated badly.. I asked delivery person to report but he also refused..
Customer care not listening..
Lost 5k because of this kiosk..!!!

AMAZON I WAS NOT EXPECTED THIS FROM SUCH BRAND ..!!!

I am writing this with little hope that this issue will be address
jangid.[protected]@mail.com
[protected]

I have ordered PUMA Popcat Slide Sandal from Aamzon with Order ID number[protected] for the amount of RS. 1619. Neither my amazon account is showing any status in regards to refund issued, nor it is saying that refund is credited to original payment method. While ordering this porduct, this product has become cancelled on its way. It has never even reached me.

Amazon has become unable to transfer me my money of refund. All they are doing is poviding me with Bank refrence number which my bank is unable to trace. Bank refference number provided to me is TRM0K5NB0000KTOT4IG7.

Please take action and credit me my refund in Account in [protected]. My account number with Amazon is with this number and email id.. [protected]// [protected]@gmail.com

I’ve received wheat packet instead of cashew on 28/10/2021 what crime have I committed in this, have I made such a mistake that my order is neither being replaced nor refunded, I am very upset, what should I face, Till now I have kept the packet also, that packet is very small, cashew cannot come in it. And even when they came, they would break now I have only one solution or you should refund my money me as soon as possible otherwise I will take some action against amazon & meet you in consumer court.

I am urmila from delhi I orderes samsung m32 from Amazon on 30 oct 2021 and when my son came to home and open the packing the I saw there is wrong item delievrd to me when I complaint to amazon they said to me after 5 days they call me nad investigate is this my fault they fraud with me phone very costly and they refusd said investigation team call you and investigate like I am a gulty one can you help me on this plaese

I have orderded Craftghar Pickle Set (ceramic Jars with lids from Aamzon on 24th september. Unfortunately I had to return the product and Amzon has issued me refund for the same on 28th september.
But today its 30th Oct and I have not received my refund in bank account still. The order ID number is[protected].
The bank reference number provided by Amazon is 30005412731267163252026.
The status of the product showing my Aamzon application is "Refund Issued". Its not shiwng refund credited to your original payment method. My bank is unabl to track the refrence number provided by Aamzon India. I need Aamzon to look upon matter and successfully issu me refund.

I have ordered from Aamzon on 24th September but unfortunately I had to eurn the order and Aamzon has issued refund by their side on 28th september. According to Aamzon, it had to be credited by 3rd Oct. But today is 30th October and I have still recieved by refund in bank account.
The order ID number is[protected].
Bank reference Number provided by Amazon is 30005412741267163252024.
KIndly help me out so that I can receive my refund in Indian Bank (Mall Road Branch Amritsar) having Account number [protected].

Please cancel my order immediately and give me my refund back immediately

I bought a XBOX game disc "Fary Cry 6 Gold Edition" from amazon, the case was damaged badly and the code included in the box to activate the game isnt working and amazon is refusing to refund for the same claiming its a non-returnable product.

I had ordered a product from amazon 7989rs on 4th september and i returned it due to wrong product coming from amazon.
and amazon refund my money on 3rd october and airtel payments bank customer care is saying no refund from amazon.
Today is the 20th but till now my money has not arrived in my account.
Amazon has refunded, they have also given confirmation mail, also given refund reference number [protected]
But Airtel Payment Bank customer care is saying no refund has come from Amazon.
And I am asking airtel payment bank to fill the charge dispute form then they are saying that such form is not available in my bank.

I have made order of infinity headphone on 20 october and expected deliver was on 23 october but your delivery boy didn't deliver me my package. He showed that delivery attempted but i didn't get any call from him. I call on customer care and he gave me 25 october date for delivery my product but problem remains same. After that I again contact your one executive so he gave me promise to deliver my product on 28 october but I have not received my product on 28 october and this thing happens again and again continuously. They remind me the famous dialogue "tarikh pe tarikh milti rhi product nhi mila mili hai to sirf tarikh". So, now I have no trust on amazon now and in future I will never buy and product from amazon and also i didn't recommed amazon for any person.

I have ordered a product of office desk on 30th september 2021 and paid the amount and then i cancelled the product.
Then on 1st october 2021 the amazon refunded my amount.But i havent received any amount in my bank account or else in amazon wallet.I have contacted amazon they informed me the that the refund have been intiated no refund amount is credited in my bank i have also raised a complaint in my bank i.e, kotak mahindra bank but also their is no response its been already 28days.
please try to get my refund amount as soon as possible

AMAZON OREDERS:-
1) order id[protected]
upi-4450/-
RRN[protected]

2)Order id[protected]
upi-5399/-
RRN[protected]

Qty - 2 ( 550g) La Jarden® Air Dry Wet Clay/Terracotta... Qty- 2 ( 550g) were purchase vide Order ID:[protected] and the said item was return to Amazon vide Pickup Tracking ID:[protected] and Return ID: DCRR92n1RRMA.
The said item was picked up on 5 Sep 2021 and refund of Rs 139.50 as per tracking information was expected by 11 Sep 2021.
This is to inform you that Rs 139.50 has not been found credited in my credit card as on date where as all other refunds have been found credited.
Pl look into it and ensure that the refund is credited into my credit card account at the earliest.

Dear Sir/Mam
I ordered a Charger but I only get A cable not my adopter what to do I also done a replacement but I didn't get a reply
Plz solve my problem now plz