Amazon India Complaints & Reviews

Amazon India has not decided Product Indigo Interior Wooden Long Legs High Stool for Home against the order I'd[protected] dated 30-Oct-2021 Order total 3, 299/- Quantity 1. No Refund and no replacement, Amazon Customer care teal and investigation team denied Refund and no more escalation option with Amazon India as per Miss Sita Supervisor Amazon India Hyderabad Leadership team. She has closed the investigation without providing investigation details . I need to raise complaint and legal action on Amazon India .

For order Id[protected], dated 02.07.2021 amount was debited twice via pay on delivery and card payment via SMS link. I have complained it with bank and as per acquiring bank payment was successful. Then contacted customer care and I have been misleaded several times with false statements, again I have mailed [protected]@amazon.in and I got no response, and finally mailed as per their escalation matrix to [protected]@amazonpay.in, [protected]@amazonpay.in, [protected]@amzompay.in, all in vain and got no response. I still couldn't come with the terms amazon could be so unprofessional and can behave like a cheap company whose foundation is based on heist of people's Money. And I think people should be aware of the such incidents. Highly disappointed and I feel like cheated.

I have ordered on Amazon but the product quantity was irrelevant so i i cancelled my order and asked for refund and they they have been refunded that amount on 22/10/21 successfully with that transaction id HSBCN[protected] spoke to them and that said your payment was successful from our end to your debit card no([protected]) But the problem is that i didn't get that amount neither it wasn't on my transaction history so please make it clear it's been 20 days i am facing this issue what i thought it might be minor problem but not anymore

I would like to return a product and not able to return the items.
Order number :[protected]
Lakmé Absolute Spotlight Eye Shadow Palette, Berry Martini, 12 g
Please do the needful by placing a return order.

I placed an order for a Travel Bag from Amazon India Online, i received the product in damaged condition, i raised a request for replacement which i didn't received. After that i called the customer service of amazon, they said it cannot be replaced we can raise a refund request. I asked them to do so. After few days a Gentleman from Amazon came to my place took the photos and collected the travel bag with him. As on dated 01.11.2021.
After few days when i saw the status at amazon, it wasn't getting updated anymore. I called the amazon customer service, now they are saying the product received is a non-amazon product and we cannot give you replacement, refund or return of the same.
Now, amazon is cheating on me now. They took my money and the bag too, now they don't want to return either.
Kindly help me resolve this

On 10 10 2021.I have ordered a package from Amazon but after that I got to know that the package is something different which is not belongs to me. I returned it but still now which is 16th of November 2021 the amount is unrfunded to me.

I have contacted to Amazon executives but every time I got no response from them here I am declaring my order ID[protected].

It's my request to kindly return my 180 rupees thank you.

Purchased DMR 3 kg portable Mini washing machine with dryer on 13th Nov 202`1. want to return the items since it is not useful. trying to return through the app but difficult to return. option of returning is coming but could not do so. please make arrangements to take it back

I have received a product with missing part.But Amazon is not helping me.
Oder id[protected] Rx 84, 141 please help me. I am having unboxing as a proof but still Amazon is not helping me.

I have received a product with missing part.But Amazon is not helping me.
Oder id[protected] Rx 84, 141 please help me.

Just because you are amazon, I don't think you should treat Prime customers like crap.

Really its sad.

On amazon, I purchased some products and reviewed about it what I experienced with the product. All was okay but don't know they started deleting my review and after some day they blocked my account. Message is showing like "We apologize but Amazon has noticed some unusual reviewing activity on this account. As a result, all reviews submitted by this account have been removed and this account will no longer be able to contribute reviews and other content on Amazon. If you would like to learn more, please see our community guidelines. To contact us about this decision, please email [protected]@amazon.in." I have done complain regarding same too but none of them are telling reason exactly which guidelines, i have not followed, they simply send system generated mail again and again or send link of guidelines, but not saying about what i am doing wrong. Account linked with number [protected].

Please look to it seriously and take steps. I want my account normal and all review posted on product page.

On amazon, I purchased some products and reviewed about it what I experienced with the product. All was okay but don't know they started deleting my review and after some day they blocked my account. Message is showing like "We apologize but Amazon has noticed some unusual reviewing activity on this account. As a result, all reviews submitted by this account have been removed and this account will no longer be able to contribute reviews and other content on Amazon. If you would like to learn more, please see our community guidelines. To contact us about this decision, please email [protected]@amazon.in." I have done complain regarding same too but none of them are telling reason exactly which guidelines, i have not followed, they simply send system generated mail again and again or send link of guidelines, but not saying about what i am doing wrong.

Please look to it seriously and take steps. I want my account normal and all review posted on product page.

Hi,

I have ordered one Item Orient Electric Ultra Comfort 11 Fin Oil Filled Radiator Room Heater (White, Gold) and oder # is[protected]
for this item i have allready paid 8229 rupees to Amazon.

It support to be delivered on 11th November but still item is not delivered.
When i check the status in their website and the status is shown as Delivered.

Request you to please help me in this matter.

Regards,
Sanjay Kumar
[protected]@gmail.com
whatspp and mobile: +91-[protected]

Dear Sir,
Subject ordered ( Order #[protected]on 30th Oct-21 and I am waiting this order suddenly on 1st Nov a mail received your order delivered ( Your package will be delivered by 6 PM by our Amazon Delivery Agent (Phone: [protected] PIN 2315 )., I am surprised, i called its number but not connected. after that i complaint amazon customer care from 2nd Nov-21 to 9th Nov-21 but till today we have not received our ordered.

I was ordered an item named Boat Airdopes 621 on 12 Oct 2021. Also, I was set up a return pickup scheduled for 14 Oct 2021. My item get picked up by the delivery person on 16 Oct 2021. Also before returning the item I submitted my correct ban details for my refund. On 16 Oct 2021, my refund has been initiated as per the message I got on amazon and as per the customer care support team, they told me that my refund will be initiated back in 5 working days. When these days got passed I again make the call to the help center and again they told me to wait for a few days more and I will get my refund on 26 Oct 2021 but the same issue happened and I don't get my refund. Hence I moved to the bank 4 times already but every time the bank manager told me the same as they don't have any information related to my refund. It already a month passed away but still, I did not get my refund.
The order number is[protected]. My item is worth Rs. 1999.0. The refund reference number provided by the amazon executive is[protected].
Also, my bank details which I provided and also confirm by amazon customer care is Account Number:- [protected], IFSC CODE:- SBIN0017601.
Please look into this and help me to get my refund.

I have ordered through Amazon for Easy office Chair on 31.10.2021 and the order has gone to Shree Shyam Fabrics with terminal Id 87037851 and paid Rs. 1000 for purchase of Easy Office Chair with transaction Id of[protected]. The Chair was also ordered to Osis Stores with order No. 1520. When i see the OSis Stores nothing is seen. Kindly let me know the present position of this Chair as Osis store is not opening and tracking says something went wrong. I have paid Rs. 1000/- as payment for the Chair as per details of my purchase. Kindly help me in this otherwise i will loose Rs. 1000/-.

Amazon merchants are doing fraud .they messaging in wtsapp and taking money they took my money and now they are not available.

Refund not receive 330₹ I had complaint many times
My reg mob no [protected]

I am not able to place order for the ast 3 days, giving an erroe saying

"This item cannot be shipped to your selected delivery location. Please choose a different delivery location."

I placed 15 litter geyser during great Indian sale but the seller (Amazon fulfilled) sends 3 litter so I raised complaint and replaced the order but again they send 3 litter only, many customers waiting for festival sale for purchasing some discount but Amazon simply cancelled that products and refund the amount, if you don't wish to give low cost then why advertising and cheating customers, I lost my 3 orders which is placed during this festival sale