Amazon India Complaints & Reviews

Amazon prime india has recently disfigured law books to create a poster of a movie and displayed them on the streets of chennai. Using law books like this is a disrespect to our judicial system and to the knowledge it carries.

HI,

I am the one of the customer of Amazon and i have order one item i.e boat ear phone but the item not received to me means item missing but the amazon custome services sorry the item is delivery to me tell sorry could not refi=und or replace the item

I am amazon prime member. My name Ankit Agarwal, registered email id with amazon [protected]@gmail.com.
I have order Diapers of 28 pieces which was mention at a price of Rs. 8.72/ piece for poduct(Mee Mee Breathable Premium Baby Diaper Pants with Wetness Indicator and Leak-Proof Edges (Medium) (28 Pieces)).
Invoice number : BLR[protected]
Invoice date 24/11/2021

I was been cheated by saying per piece price stating as 8.72 but they charged me per piece 9.96429

When i given complaint on customer care to anamika... So she was very rude in start of the call. When i pointed out than she realised her mistake. I said i am not comfortable sharing my personal mobile for verification. U can ask my profile details such as email id, shipping address, Date of birth, etc but she denied.

Not sure why she only want to verify with mobile number with full 10 digit. When i am saying due to some personal reasons i am not comfortable to share whole 10 digit.

She was very annoying and very rude stating indirect words as, sir i m the only right and even my Senior will say u same hence u can escalate on email on general email id

I have placed 3 Orders on 24Nov each of Rs.4774.
Now those order status shows - Returning to Seller.
When i talk to amazon customer service they told order can't be delivered and amount will get Refund.
I used Cards of other friends for this orders to get discount on them. I don't want money to be credited back to the Cards or source Account.
Because i can't purchase same product with same Price Again.
Check the Attachments for Order Number and Status.
I have sent an email to Jeff Bejos but no response.
Please plz plz help me get this Sorted out Asap.

[protected]
Amazon I orderd on 3rd November and the send me completely different product immediately I returned now not refunding saying that I've returned wrong product

My refund is not given to me please check

I have purchased a black sweater but both the quality and size was incorrect. I have requested for the return and refund but despite follow up no return pick up was arranged.

Also, the call me or chat me option as mentioned in Amazon website is not working since last 3/4 days.

Please advise how to resolve it.

Respected sir

sir I had bought a product from Amazon which I got on 1th. I returned this because the shoe didn't fit on my feet.
I gave the same product in return which I got. But stopped my refund saying that the product is not Same.
So please double check it and get me refund.

Thank you

Order No.[protected]
pickup tracking ID.[protected]
Pickup time . 11 Nov 2021

An item was missing from my package, when the delivery guy ca, me he told me to get both the item but it was not there as the item was missing . I bought one tie and Pocket square from amazon but the tie was missing and the return delivery guy is not taking my delivery. I tried calling amazon chat but couldn't connect. please help

Here is my story:

I ordered following order from amazon with order number: ORDER #[protected]
blackberrys Slim fit Formal Suits (Size: 40)-SN-TREN1# Black

The total amount that I paid for above item is Rs. 11, 196. I placed this order on 13 Nov 2021.
But, on 20th Nov I received a completed different order than what I ordered. I received a blackberry trouser, attaching the images of the same. So, the moment I received this order, I raised the issue with Amazon customer service and they told me to check with them on 23Nov. When I contacted them on 23 they confirmed that issue was correct and they will place an return request for this item, I cross checked with them regarding this since they product is complete mismatch and of much cheaper range than what I ordered, so whether the pick up would be successful or not, but the customer service mentioned that they have explained everything in ticket and there will be no issues in pickup.

But, today the delivery person came and denied the pick up due to same issue. So, I called amazon customer service today and it was complete different story today. Today they told me that complete and correct order was delivered to me which is completely wrong and hunged up the call that I wont get my money refunded back.

This is huge amount for me. I am very middle class person, it is my earning for a month which I spent and faced this issue. I want you to help me, you can follow a thorough investigation for this.

I believe this is the wrong shipment that I did not order and the seller is also behind this.

Then when I contacted the amazon social media team, they scheduled a pick up which got cancelled due to same reason as I had mentioned,
so finally amazon FRAUDENTLY GETS MY MONEY.

I have order a product in Amazon on 1st November 2021 and the price of the product was ₹ 797.00
The order I'd is[protected].
The refund initiated on 15th November 2021.
Still I didn't get refund.After contact Amazon customer service they told your refund goes to an account last three digits was 651. I don't have any card or account that's have last three digits 651. They sent refund the worng account.Now they told I deleted the bank details from Amazon account and refused to initiate refund may original account.

The Refund Reference Number for the transaction is[protected]

I order a product from amazon of rs.8549.1, but due to any reason my order got cancelled. Amazon initiated my refund on same date and expected date of refund was 27oct.2021. But still I didn’t get my credit in my axis bank credit card. Amazon provide me reference number also. I talked to axis bank though, but they are not providing any detail to me

I received a wrong product so I complained to Amazon. They initiated a refund on 18 November 2021, but I haven't got the money back into my bank account. They are not responding properly. Got the refund reference number. I have attached a picture for the same. Kindly look into the matter & take necessary stes at the earliest. Thank you.

Hi Consumer Complaints
i have taken Samsung 4K uhd tv on 7th Nov Order[protected] after using 10days display was getting trouble pink and green colors Amazon coustmercare support was not helpfull, on 21st i have raised return request, again you team created return request on 22nd Nov and today again they created new return request
from past week onwards we are staying without tv, i am asking them to refund my money back, i need to buy new tv again my parents are very dissapointed regaring this issue
Amazon support team was raising return request multiple times today they changed again and i need to wait extra more days for pick, asking them Refund ASAP we are staying at home without tv we need to buy again new one please send ASAP,

Amazon support was not responding i am waiting from 20th Nov onwards raised lots of mails and tweets also they are not resolving it

Order date

21-Oct-2021

Order #

[protected]

Order total

469.00 (1 item)

The above product was received by me and since it was not to my expected quality I asked Amazon to take the same back. Accordingly I was notified for a pick up and the above item was picked up along with other two items from my address by the same representative on 25th October 2021.

Whereas. I received refund for the other two items, refund for above item was not received nor the return receipt acknowledged. This has shaken up my confidence in your full proof system.

Kindly refund me the amount for the above product. You may investigate the matter from your side separately.

Regards

Mrs Asmita Sathe

Hello sir. .i ordered product on 7 november and received it on 10. .when i opened the box the seal is temperded so i raise a return. .from 10th november i have requested more than 10 return but the amazon courier partner not taking back the product saying we wont take the product back untill amazon send us the email. .today its been more than 14 days. .it is really a big harassment. .never expected this kind of service from amazon. .i dont care about your product whether it will be picked up or not, i want my refund as soon as possible.

Got message to phone about part time job, when clicked on link directed to whatsup with a lady DP, name savite, Amazon logo behind was there. She said company paid to google to post Ads. Started with 200rs got 61rs commission. Withdrawn then she asked to recharge again to get high commission. When recharge went to lakhs i was not able to withdraw, she said funds are safe and sure to withdraw when task is endup. Asked to recharge lakhs i got doubt and when asked about company said its a part of Meru, in Mumbai. Please help to get back my money.

No response so far

3 months back I will bye by 1 blueberry tree actually that is not a not blueberry tree they will doing fraud
They will give him the tree should not match blueberry tree Amazon company e is a big fraud company

My Amazon has been hold on for a long period and I lost my prime account now also I don't get it. please consider my words