Amazon India Complaints & Reviews

First of all they delivered the wrong item on 19/10/21. I had ordered the octra fun keyboard instead they delivered bigfun keyboard. One of the key was not working, so I made a return/replacement request. They send a message which read the item will be picked up on 20/10/21. Then the pick up call never came. I called them after few days then the customer service man told me there was some error, so my request was not processed. Then that guy told me that he will himself do that work and assured me that the good product will be delivered to me. The call, product or pickup man, none came. Today I checked again, there's no status of my return/replacement. Moreover today is unfortunately the last date for making return request but the request is not processing. I am trying again and again to talk to the customer care but everytime they are connecting me with the pre recorded voice which is simply directing me to the app to request the return and that is not working. Amazon has fooled me, their customer service man has fooled me. Please help me, they have delivered the wrong defective item and they are not doing anything even after multiple requests.

Sir

Invoice against order no[protected] not received

Heavy Gauge Non Stick Flat Pan Flat Dosa Tava Griddle Free Concave Roti tawa Kitchen Cooking Combos Set Buy 1 get 1 Free
my order still not received it was supposed to deliver yesterday but till now not delivered pls reply

My name is Anil Namdev Sonawane. I want to register a complaint against Amazon India, regarding their 'AMAZON PAY BALANCE' (E-WALLET). My registered phone No. [protected] E-mail: [protected]@gmail.com Default Bank Account No. Registered: Saraswat Bank: [protected] Address: A/201 GOKUL BLOSSOM SOC, IN NORTH BOMBAY SOC, OPP J.W MARRIOTT HOTEL, JUHU, MUMBAI-400049

On (5th of October 2021) I had ordered a (TP-LINK AC750 Dual Band Wireless Cable Router, 4 10/100 LAN+10/100 WAN Ports, Support Guest Network and Parental Control, 750Mbps Speed Wi-Fi, 3 Antennas (Archer C20) ORIGINAL ORDER: M[protected], ORIGINAL INVOICE: BOV[protected] for (Rupees: 1, 399/- with a (100) RUPEES discount offered by seller up-front, at the final price of Rupees '1, 299/- THROUGH AMAZON PAY (WALLET). But due to quality issues with the router, I opted for a return/ refund order on 'Amazon.in website', but the return option wasn't, available, so I called the Amazon customer service, the Amazon executive officer told that "Electronic items' can't be returned at first go, you can go for a replacement first, if you're still not satisfied by the replacement order you can opt for return/ refund than".

So I got the replacement done the details are as follows; (Order Number:[protected]/ INVOICE NO. BOM5 2647134/ INVOICE DETAILS: MH-BOM[protected]/ INVOICE DATE: 11.10.2021) And then I went for a return/ refund order. The return was arranged as expected by Amazon.IN, and I received my refund (Rupees: 1, 299/-) on (14th October 2021) at around [03:48 PM] from Amazon in my 'Amazon Pay Balance Wallet Phone No: [protected].' It was refecting in my amazon pay balance.
But on (18th of October 2021) when I checked my Amazon Pay Balance at first, the balance was showing, but after some time it showed 'Amazon Pay Balance (MONEY) my 1, 299/- Rupees wasn't showing in my wallet. It was Temporarily Disabled, contact customer care, so I did contact them they said that there was no such order made, and even my Amazon App wasn't showing any past orders, I'm an Amazon customer since 2014, I have made more than 25-30 orders on Amazon.in, I was completely shocked, my account was fresh as new no transactions or past orders reflected in App. So I emailed- them regarding this but I didn't receive any resolution or update on it. I'm really disgusted by Amazon Pay, and I'm looking for a resolution: I want them to realize my wallet has Rupees: 1, 299/- which is the refund of my last order as I described before. I also ordered [MERCUSYS GIGABIT ROuter] for better performance Rs. 1, 899/- through [Amazon Pay Balance/ UPI: [protected]@yapl] date:10th October 2021/ 12:14 PM) against which I got 30.1 rupees cashback. I also made an order on (18th October 2021) Amazon.in Order Number:[protected], Order Total: 2, 999/- For [AMAZON FIRE TV STICK STICK with Alexa Voice assistance 4K] for which I opted for a return, as I was no longer needing it, and on 21st October 2021, I got a refund of rupees 2, 899/- in my bank account while the remaining 100 rupees was credited/ as cashback to my Amazon Pay Balance wallet, which is showing in my Wallet, but the remaining [1, 299 & 30.1 cash back] is still not showing up in my Amazon Pay Balance Wallet SO, I should have a total of Rupees: [1, 299 (REFUND) + 30.1 (CASHBACK BALANCE) + 100 (CASHBACK BALANCE)= 1, 429.1] as the final balance in my Amazon Pay Wallet. But it shows only 100 rupees balance, remaining 1, 299 & 30.1= 1, 329.1 Is not showing, please arrange a refund of rupees "1, 329.1/-" in my bank account. I contacted them, but they didn't respond. I no longer trust their AMAZON PAY BALANCE WALLET.

MY KYC is not done yet) but that doesn't mean they will deduct my wallet money.
Thus, I want them to arrange a refund and transfer my Amazon Pay Balance MONEY of Rs. 1, 329 money to BANK ACCOUNT. I have attached screenshots of the required proof and is true, & genuine in that regard. I have shared screenshots, proof. I desperately request, and plea this 'Indian Consumer Complaints Forum' to seek justice and my money back in the above bank account.

I would appreciate your co-operation. Thank you.

I placed an order with Amazon on 9th Oct for 1Kg Pecan nuts

& made the payment through Credit card as desired.

I was given these consignment & follow up numbers:

[protected] &[protected] and date of delivery was

given 18th of Oct., as I didn't get the goods so I wrote an E mail which

was responded that I will be informed about the order shortly.
But no respoce so far. Pl.help me

Sir my name sanjeevi I invert 10k in this site (https://www.indiamarta.com) and after completed 1st order I got 3k total 13k and after 2nd order 18k tha difference she lend 1300 and I invest 3700 and after I got 5k total 23k after 3rd order 23k I got 13k total 36k after 4 th order value 51k bit I have 36k that time I don't want to invest any money in that website but every day text me and irritate me that time she lend 10k total 46k but difference 5K but I have nothing invest told her to many times but she is said to me I have your account details and contact number I will file a police complaint on you this is my problem sir please try to understand sir

I place a order from Amazon and I received a different product so I returned it but my refund was not initiated. I contact Amazon customer care executive many times but the didn’t help me

I am resident of A 63 sector 72, the rain water is clogged and remains full of water throughout the year. Due to this my boundary wall has developed seepage and has been damaged. despite several repairs the seepage continues. I have dont several complaints to sanitation department, they come and do superficial cleaning but do not fix the clogged drain problem. Due to this there is also danger of Dengue and Malaria in our block. Request you to get the clogged drain cleared as soon as possible.

This is in reference to the recent purchases I made on Amazon. order#[protected] for OPPO A31 (Mystery Black, 6GB RAM, 128GB Storage).

On 21st Oct 2021 I received my order from courier boy and I opened box infront of courier boy and No mobile box inside package and I found one speaker inside this box.
I was not accepting this box but deliver boy said this is prepaid order and we have scanned this box please complaint in customer care.

I made video in front of courier boy and I have shared all proof with Amazon but still they are not

I immediately took the pictures and made video and called customer service and I was updated that they will be updating me by 26th October. I called customer service on 25th October to find if there is any resolution as this was a suffocating feeling for me. But no I did not have any update on the 25th and I was asked to take an update on 27th October.

On 26th Oct I called the customer service again and had a word with Customer care from the concerned team and she updated me that the investigation was done and according to them the package was delivered in a perfectly good condition which was useless for me because you guys did not have any artifact if the package was delivered fine or not. And when I asked her to transfer the call to her senior team she was very adamant about not transferring it to the senior team and was continuously asking me to understand that Amazon cannot help with anything. NOW MY POINT IS I TRUSTED AMAZON AND PAID 10, 341/- FROM MY POCKET AND WHEN AMAZON COULD NOT DELIVER THE PRODUCT THEY EXPECT ME TO BEAR THE LOSS OF SUCH A HIGH AMOUNT. This is totally unacceptable.

I'll make sure if it is not being resolved I'll definitely take legal action on AMAZON for the fraud along with the mental harassment you people are doing.

My name kumaresh karan and i had order kamiliant by american tourister bag of rs 7148 in amazon on 8/09/21 but this order is cencelled due to personal reason . And on 13/9/21 amazon initiated the ammount to my card but I still didnot get money . amazon sent the reference number MaT727 and told me fill charge dispute form but dhani pay doesnot have such policy . so please kindly respond to this complaint its very urgent . my card number is [protected]
Thanks you sir

To
Amazon India
Resptected sir / madam,
I would like to inform you that I have been facing trouble with the replacement of the DOA laptop which I bought from Amazon. Amazon order ID:[protected].
Laptop already sealed packed by HP engineer and received DOA certificate from HP brand. Many times I informed Amazon customer care but still no dispatcher or courier person has contacted me from Amazon about it. I bought this laptop for my upcoming December examination. I don't know what to do. I request you to kindly replace on an urgent basis because due to this I am facing a lot of problems in my academics. Please arrange a courier for replacement as soon as possible. This will greatly help me with my academics.
Thanku you.

Respected Sir/Madam,
I have ordered a Panasonic 28" LED TV on 5th October 2021 order no[protected] from Amazon Paying Rs.9999/- through Punjab National Bank Debit Card. On 13.10.21 evening delivery person came to delivery the Item which is small box, its not a 28"TV, I refused to received it and returned it and called amazon customer care to tell the matter. After that i got a email from Amazon on 19 Oct 21 where they mentioned refund amount Rs.9999/- is processed.On 24.10.21 I get another mail from amazon where mentioned
"refund for amount 9999.00 has been successfully processed on[protected] and the amount should reflect in your account by now."They also provide Refund Reference # 74332741293129277997710.

They also inform to contact my bank’s customer care center and to quote these numbers to know further about the status of the transaction in case I still haven’t received the credit within 4 business days.

As my refund is not credited within the specified days, I accordingly contact my bank(Punjab National Bank) customer care but my bank informed me to raise the issue with Amazon.
I again talk with amazon but they totally turn a deaf ear to my issue.
As it is a large sum of money it creates a lots off financial problem to me.

My Refund amount not credited till now.

Kindly consider the matter and do the needful.

Thanks & Regards,
Swagatom Saikia
Golaghat, Assam
785619
[protected]

I have purchased Ipad Air 4 from Amazon on 2 October and made payment of rs 42900 through UPI which was debited from my PNB account [protected]. Due to some reason I cancelled my order and amazon initiated the refund of my money RRN number is[protected], but bank has not credited my refund to my account and even not helping me in this issue. Please help me getting my refund in my account as soon as possible. I have already made another complaint regarding this issue but still no updates has been given.

I gifted washing machine to my sister on her wedding . After 3 mothers . Automatic water was not coming in machine so I claim warranty
On 29 September 2021 . The guy came and says water pump issue was there so need to change and things comes in warranty he said parts are not available and so need to wait 2 to 3 days my sister said ok before leaving he said if we give him 1500 ₹ then he will repair next day . That thing I tell Amazon and they replied don't give anything and all we will solve your problem in 7 working days and from taht day till now it's 28 of October no one re call me or anything .
When I call customer service they giveing me every Singal time dates .
It's more then 1 month .
I buy it for 11500₹ at same price .
1 year full warranty and 3 year's ok somthing moter warranty .
They was given me this type of service and facing to many problems.

I am a working person. Amazon wasted my 2 days, not doing scheduled return pickup and giving nonsense reasons. The product I received sofa cum bed was in a dirty condition what we throw in scrap… wasted money. No cooperation from Amazon. They are doing nothing against the seller and return pickup courier people

Hello,

I want to complain about the issue of repayment in amazon pay later.

Telling you from the beginning

On 5th of Aug it was my due date to repay the amazon pay later

On 5th Aug the money was deducted from my account as it was set on auto repayment but the amount that was deducted did not reflect in amazon pay later .

On 6th Aug I waited for the...

I am Surya E and I applied for the process associate position (Job ID[protected] which is registered under this mail ID ([protected]@gmail.com) I have cleared the written test and got a mail from HR team for the second round of interview but the interview did not happen no one joined the interview conference bridge I have sent multiple mail to HR team about the interview process but there was no response and my application automatically got archived without any proper reason. This was a very unprofessional things from amazon. I would like to request you to check on this issue, As an MBA graduate I am not expecting this type of behaviour from amazon.

Good Evening,
I have Placed an order on 12 september 2021 of (iQOO Z3 5G (Ace Black, 8GB RAM, 256GB Storage). My order is #[protected] Purchased on 12 September 2021 with Invoice Number : ATX1-84946.On this date Tue, Sep, 14, 2021, I received in this varient of mobile is (iQOO Z3 5G (Ace Black, 6GB RAM, 128GB Storage).Thats why i request you to return this mobile on 15 sep 2021.And one person from amazon side pick the mobile on 18 sep 2021 with.Now i didn't received my replacement and refund.Kindly Look in to this matter and resolve as soon as possible.

Mantu Kumar,
Registered Amazon Business ID: A2NWB2O9A50YQM
My order is #[protected] Purchased on 12 September 2021 with Invoice Number : ATX1-84946
Delivery by Amazon
Tracking ID:[protected]
Delivered by amazon agent (Phone: [protected]), ([protected]) on Tue, Sep, 14, 2021
Pickup Tracking ID:[protected]
Pickup by amazon agent (Phone: [protected]) on Sat, Sep, 18, 2021

Kindly Note:- I already in touch with amazon customer care team and ([protected]@amazon.in) but they didn't reply properly.And from the amazon team pickup the wrong delivered mobile.

Details of fraud agent:

Hello, my name is Matia. Your customer service specialist, are you here to consult the network part-time to make money?
contact number of fraud[protected]
Date--oct 27 2021
message from fraud:

Now I will teach you how to make money. First, you need to recharge 200rs to the account you just registered to apply for the order task. The recharged funds are used to pay for the products in the order task. After the order task is completed, the Amazon merchant will settle the principal 200rs, the registration commission 68rs, and your order task commission 133rs, a total of 401rs will be settled to your mall account. You can directly withdraw cash to your bank account, Can you do it now？

fraud user telegram link::::https://t.me/matia9999

i hv lost 8000 pls help me how to get back

[protected]
Jeans pant & giggleplum shirt

I had taken these two items .. but the jeans pant in them did not occur to me and the other item was completely different I returned it and amazon delivery boy took photos of both of those items and sent those photos to his boss and then collected those items .. If I call and email your customer care, they will say that the two items are different ...
See the photos that were collected. I want my hard earned money back.
I had given information on [protected]@amzon.in, [protected]@amazon.in, [protected]@amazon.in, [protected]@amazon.in but no one responded ...
If we talk on the phone, they say email to [protected]@amazon.in, we can't help you ...

Please Help Me.! My Refund Given ME...