Amazon India Complaints & Reviews

Hi, In September I bought a mattress from Amazon India. Due to some reasons, I returned the item. 4 days passed and no refund was initiated. I then called up the buyer and they told me that they have initiated the refund and it will take 5-8 business days to reflect in my account.

Now, it has been like 1 and a half months approx and I still haven't received the refund, that is, ₹6, 140. I also called amazon many times to seek help and then they said it has been marked complete in their data and also the money has been deducted from their account. They told me, my bank PNB must be facing some issues, they even provided me a reference number and told me to tell my bank to track it.

I went to my bank 5-6 times and asked them for the same, but they said they could not help me. It is amazon that can solve this issue. Finally, amazon told me to fill a charge dispute form, so that both the parties work together on this issue, but I could not find the form.

So here I am. Please reach out to me regarding this concern.

I booked flight ticket from Amazon using icici credit card on 10th oct. There was 14% cashback offer (9% max rupee 999 + 3% unlimited cashback + 2% unlimited reward point will be credited monthly). After few days I found that i did not receive cashback. After following multiple time with amazon customer service they agreed to pay but they paid only 3% amount. So again I called customer care and they agreed to pay remaining amount but I have not received yet. Everytime they says your remaining amount will be credited within 3 to 5 business working day but these all are false commitments. I called again amazon customer care and now they said if I provide offer snapshot then only we can proceed further. I have seen such company first time ever which ask offer snapshot from customer. Now I started tweets but Amazon social media also keep asking offer snapshot. I provided all the detail including offer snapshot but now they said we provided all cashback and they stopped responding my email and tweet.
This is very simple issue. I provided all the proofs then also they did not provide cashback.
We know Amazon is number one company for online shopping but it has very poor customer service and uneducated employees.

Hi, I have order a HP 685 Black Cyan Magenta Yellow on 26th oct from amazon India and received it on 2nd nov. The product i received it was damaged(may be used), its originality seal was removed and its not working on my printer. After that I have called amazon customer care, firstly they told me that they are refunding the amount. But i didn't get any mail/message. To clear my doubt I call again the CC amazon, then they told me our senior team denied to refund and we are now contacting to the seller, seller will refund to you. Next day when i call again to know the status then the CC team has give me a new solution that I have to find the seller number from google and have to contact them. So I want to know that how a single CC team can tell different story every time!!!?? Now after so many try i just fade up looking for your help.

OrderID:[protected]

Product: Crafting Arts Plastic Night Glow Wall Clock with Glass (Black, 26.6 x 26.6 cm)

One of the clocks is not working. I had approached customer-care for the same but till date no action has been tataken. Hope this would help me.

Dear axis bank team,

I paid on amazon using my axis bank debit card on date[protected]with an amount of inr 899/-. Later this order was return and amazon has generated a refund for this amount with reference no.[protected] on[protected] However, i have not received the refund from your end yet. Request you to please see in this matter as soon as possible

Sir
I have ordered a dress on September 18
It was received and i returned it
Amazon initiated the refund and
They gave me reference number
But bank didn't credit my amount
Sbi bank
This is urgent pls help me as soon as possible

Hi,
What's going on with these orders? The status shows "On the way, but it's running late". All of these are for the book "To Kill A Democracy: India's Passage to Despotism". I am one of the co-authors of the book. Based in Hong Kong, I tried to gift the book to some of my family members in India but you have let me down very badly. First you took a lot of orders without verifying your stock. You refunded me on some of these but some, like these orders from August and early September, are still unresolved. All of these orders were made at a price of Rs 450-475 each. I again ordered two copies of the same book at @ Rs 899 each in late September. One of them was delivered (Order #[protected] but the other (placed the same day, 27 Sept 2021), supposed to be delivered to Malabika Guha Thakurta in Kolkata, was never delivered. I distinctly remember the order being accepted and money debited from my account, but there's no mention of this order on my account page. Can you please tell me what's going on? I have tried tweeting to your help desk, but it didn't help.

Order #[protected]

Order #[protected]

Order #[protected]

Debasish Roy Chowdhury
Hong Kong

Hi sir
I am a customer of amazon, i ordered a laptop costs 57990/- rupees on[protected], which came on 22nd october which is defective piece that it works well for about 10 minutes suddenly the screen went off but laptop is running, so i requested a replacement, they placed the replacement for 25th october, the delivery guy came and cancelled the return saying that screen is not turning on. So i called the customer service agent they placed the return for my laptop, they came and cancel my return . Again i called the customer service, they created a return, again the delivery guy came and cancelled my return, again and again the returned created almost 5 times, but no one taking my return and cancelling without my permission. I requested a return again but from these recent return pickups even no delivery boy called me or came to my place to take the return. What is my fault here? Shopping on amazon? It is already been 10+ days completed, but i did not get any solution for this, totally frustrated with this issue, what the hell is going on. The seller sent me a defective piece, please solve the issue
Thank you.

I had placed a prepaid order of 3 steel drums of 15 l capacity from Amazon.in on 18-10-21. The promised time of delivery was one day. I received a message from Amazon on 21-10-21 at 8 am that my order has been delivered. Since I had not received the order, I immediately called the customer care at 9 am and the customer care executive asked me to wait till 9 pm. When, I didn't receive the order till 9 pm, I called the customer care team again and was told to wait till next morning. On calling again next morning, the customer care executive stalled me again that they will conduct an inquiry and I will have to wait for another 5 days at least for resolution. After this call, Amazon team blocked my phone number from calling the customer service again.
There was no communication from Amazon team for the next 5 days. As my phone number was still blocked by Amazon team from calling them, I contacted the customer service on chat. During the chat, I was told that no refund or replacement will be provided by Amazon as the order has been delivered.
There was no delivery of order, no courier person took my signature, there was no detail provided by Amazon about their so called inquiry.
I have been continuously harassed mentally by Amazon team, their customer service team is absolutely worthless and they even have the audacity to block a customer from calling them when they don't want to resolve the issue.

I am unable to login my Amazon account. Whenever I login they show that no account is made with this no. ...create new one.

I ordered a new laptop in exchange of the old one, one of their policy in regard to the same is that the old laptop shouldn't be worn or torn from any side, there shouldn't be any scratch and should be functional. My laptop is new enough but the only problem was of the lost key, even though that particular function of key was operating. My control button key was missing yet you could operate the function in laptop without the key.

The delivery man understood and could have waivered it and take the laptop yet I felt for his own convenience, the delivery boy didn't take any measures. He informed that he will get back to me but he didn't. This has happened before as well and no one is taking measures. I request to please look into it and help me get justice.

Order#[protected]

1) I purchased a mobile in Amazon during Amazon Great Indian Festival on[protected]. That was the time when I got some discount on MRP. I have availed exchange policy too.

2) During the day of delivery, delivery boy (very rude) rejected the exchange and he cancelled my order. Mean while I was ready to pay through cash the difference amount of exchange. Delivery boy said that he has...

My email id is [protected]@gmail.com.
I am chasing this with Amazon from last 5 days that my account has been kept on hold due to some unusual payment. Morning when I got up I saw some product showing order cancelled. When I contacted Amazon they are saying to give billing address and last 4 digit number of the card. I told them that last 4 digit number of the card which u r asking I don't have any card with that number. I have not received any any or email from them.

I have received a message on[protected].iam attaching his watsup number screen shots and teelgram please be aware and help me

I have received a message from shiva Kumar that online part time jobs earn more money later he took to telegram account and guide me how to register and said deposit 200 rs as first task as I received 150/- extra income next I invested 500 rs then I received 300 rs extra income and withdrawals also completed.
Now he said to add 3000/- rs so u can earn total 5500/- after depositing 3000/- 8 tasks are assigned, he said u can earn more comission by completing tasks after 2 nd task asked for add extra deposit I have deposited and at last again I have deposited 30k to complete my last task so I can withdraw the whole amount.

Totally I have invested 96k after completing my all tasks again one task is added I raised a question y again task is assigned, he said late completion of tasks he should do one task for withdrawal.I said no I don't have any money to invest later he said recharge with 50k for termination tasks as liquidity damages so I can withdraw my total amount.
At that time iam realised that it is fake iam requesting him to send my invested amount he is saying first recharge with50 k then I can withdraw.

Please hepl me for getting my invested. Amount.

I've Ordered a VIP Trace Graphite Polycarbonate Hardsided Luggage, Set of 3.
I return this product due to quality defect.
The company has intiated the transaction but the refund amount is still not received in my bank account.
Refund Amount-4749/-
Order id[protected]
Order date-07-Oct-2021.
Its been 1 month for my order to returned but I've not received my refund yet.
My contact no.-[protected]
My email id- [protected]@gmail.com

I had bought a Bluetooth speaker Brand Name- FLORID, Model No.- Florid Star 22 (ASIN NO. B08533TDQ8) sold by M/s FUNEFFECT ELECTRONICS PRIVATE LIMITED on 25th October, 2021.

While using the Bluetooth speaker, I found that the Bluetooth speaker is not functioning well and battery backup is not performing well as provided in the information mentioned on Amazon.in. and when I checked the product carefully, I found that this product has no BIS mark and number printed on it (neither on product nor on packaging). The product is also not up to the quality standard as prescribed by the BIS. I tried to contact the vender (M/s FUNEFFECT ELECTRONICS PRIVATE LIMITED.) for the information but the contact given by vender were fictitious and fake too since nobody replied on that contact no.

This product might be not safe because of cheap quality battery and could be harmful as the quality standards are not up to the BIS. The question arises that how this product got imported without any quality check and BIS approval and how Amazon did not check and verified any certification before providing such malicious companies its platform for selling cheap Chinese goods without any quality check. Since as per the regulations of BUREAU OF INDIA STANDARD, any device which includes BATTERY has to be compulsory BIS approved and the BIS mark and number must be printed on the both packaging and product and this company M/s FUNEFFECT ELECTRONICS PRIVATE LIMITED does not provide any BIS MARK AND NUMBER neither on speaker nor on packaging.

Ram

Message text message online job was thir I open the link it's direct WhatsApp one person was message to me to want to online merchant, he told me to open telegram with is I'd, in telegram ne send me working online format and then one link it's get to crome and to create an working profile to me, in fist day he give 4 task to complete first investment 200 hundred and 500 hundred and then 1000 rupees ...I got gain 600 hundred .and second day he message to start investment 3000 thousand and u get 4000 thousand income but its contain 8task, in each 1 task contain lots of money to invest he to complete, no more money to I have, I told him no more money he fore me to complete task i[censored] not u not get money back, I message him sir I didn't have money he replay same message complete task i[censored] complete your not get yet I cryid to my family I trapped by some one, one hevdence money transition details messages only call was not connecting ...plz help me if any about this tyes of fraud ..no more people fraud by him ...

I purchased tyre 14 October still not delivered my order.28 th October received call your order is ready to deliver courier service.okay bring my order my door step he said no you come and take your self he said l don’t have time you bring my door step I told him.he doesn’t bring my order still now .so many times call Amazon customer service they didn’t do anything for me wait two days item will be delivered.
So can you please send my order my door step
Please take quick action about this order
Thank you
My order no:[protected]

Bought ikall k3310 set in amazon on last week of October 2021. For three.days it was ok. After.that vertical.lines started.appearing . Now multiple lines are displayed.

I ordered Flysky i6 but I received ct6b transmitter that I didn't selected while ordering and condition of that item was bad and dusty.so kindly help me
Amazon create many return but didn't pick my product.
I also add unboxing video and screenshot of product that I ordered