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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 159

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P
Praneeth19
from Anantapur, Andhra Pradesh
Nov 1, 2021
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I ordered this product on Amazon India on 12 Oct, the expected delivery was 25 Oct but till now the product wasn’t deliver to my address .
Amazon India customer support has been notified about the posted complaint.
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    A
    Aspiya
    from Chandrapur, Maharashtra
    Oct 31, 2021
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    Resolved

    सर
    मैने मेल्टन का बॉटल मंगाया था जो मैने रिटर्न किया था उसका रिफंड 2 अक्टूबर को मिलना चाहिए था पर वो अभी तक नही मिला है कृपया इसको जरा सीरियस ले और मेरा 1880 रुपए रिटर्न करवाए।
    RRN NO.TRLUC9WL0000KTOSQY9Z
    Nov 11, 2021
    Complaint marked as Resolved 
    Payment ho gaya Thank you so much
    Amazon India customer support has been notified about the posted complaint.
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      R
      Reshu448
      Oct 31, 2021
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      I have started recharging the amount in that they said u have to complete the task after completing the task they are not giving my money total 70000 sir please sir help me and give my money back sir
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        A
        AsHpAk MaNsUrI
        Oct 31, 2021
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        On the 8th of October I got product delivered from Amazon India through is his courier partner E-com, when the package opened, found damage product, same day I applied for replacement of package & got mail from Amazon India that it will be pick in couple of days. But after that date gone no one from courier partner called me or not received any communication from Amazon India that pcikup is late, as return policy was for 7-10 days only. When I checked the app for current status found that my request of replacement was cancelled by Amazon without my knowledge & that was the last day of return. By God grace, I visited again to check the status & found no replacement / return showing, again I applied for Return of item with refund, from that day I am just getting dates from Amazon & no pickup from his partner company. Every pickup day my date getting extend for next 7 days. I complaint this so many times with Amazon customer service, I remember I had discussion with team of 12 members as on date, but no resolution.

        I request to take out my money from this Company, as they are happily enjoying pain of customer.

        My Amazon Return Request no is - DPf7D6nDRRMA

        My Amazon Order ID[protected]
        Amazon India customer support has been notified about the posted complaint.
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          G
          girish87
          from Udaipur, Rajasthan
          Oct 31, 2021
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          I bought two item from amazon and both item was from same vendor. This order I placed as a gift for my relative. When I got message from
          Amazon, I checked from relatives that while he got both items. He confirmed that he got only one item. Which is cricket bat watch was missing.
          Immediately i reach out to amazon customer care through chat . But chat bot giving me answer to wait for two days and ensure to provide refund if item disnt delivered. I trusted as it is so big brand.
          After two days no sign of packet and I called customer care and reported issue. They said we need to start investigation and within two days they closed investigation stating since we delivered item with otp. We cant help you further..

          I tried many time to explain that for both item same otp was generated but I got only one.
          I hold delivery person and he also said that he got only one item from warehouse..!!
          Now amazon refuse to assist further …
          Feel like cheated badly.. I asked delivery person to report but he also refused..
          Customer care not listening..
          Lost 5k because of this kiosk..!!!

          AMAZON I WAS NOT EXPECTED THIS FROM SUCH BRAND ..!!!

          I am writing this with little hope that this issue will be address
          jangid.[protected]@mail.com
          [protected]
          Amazon India customer support has been notified about the posted complaint.
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            N
            Neha Sonik
            Oct 31, 2021
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            Resolved

            I have ordered PUMA Popcat Slide Sandal from Aamzon with Order ID number[protected] for the amount of RS. 1619. Neither my amazon account is showing any status in regards to refund issued, nor it is saying that refund is credited to original payment method. While ordering this porduct, this product has become cancelled on its way. It has never even reached me.

            Amazon has become unable to transfer me my money of refund. All they are doing is poviding me with Bank refrence number which my bank is unable to trace. Bank refference number provided to me is TRM0K5NB0000KTOT4IG7.

            Please take action and credit me my refund in Account in [protected]. My account number with Amazon is with this number and email id.. [protected]// [protected]@gmail.com
            Jun 17, 2022
            Complaint marked as Resolved 
            got the order after sooo many efforts
            Amazon India customer support has been notified about the posted complaint.
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              S
              shweta chaudhary nauhwar
              from Mathura, Uttar Pradesh
              Oct 30, 2021
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              Address: flat no.07 MRSH gautam buddha university, greater noida, kasna village-201312

              I’ve received wheat packet instead of cashew on 28/10/2021 what crime have I committed in this, have I made such a mistake that my order is neither being replaced nor refunded, I am very upset, what should I face, Till now I have kept the packet also, that packet is very small, cashew cannot come in it. And even when they came, they would break now I have only one solution or you should refund my money me as soon as possible otherwise I will take some action against amazon & meet you in consumer court.
              Amazon India customer support has been notified about the posted complaint.
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                U
                Urmila_1970
                from Delhi, Delhi
                Oct 30, 2021
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                Address: Amazon india

                I am urmila from delhi I orderes samsung m32 from Amazon on 30 oct 2021 and when my son came to home and open the packing the I saw there is wrong item delievrd to me when I complaint to amazon they said to me after 5 days they call me nad investigate is this my fault they fraud with me phone very costly and they refusd said investigation team call you and investigate like I am a gulty one can you help me on this plaese
                Amazon India customer support has been notified about the posted complaint.
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                  N
                  Neha Sonik
                  Oct 30, 2021
                  Resolved
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                  Resolved

                  I have orderded Craftghar Pickle Set (ceramic Jars with lids from Aamzon on 24th september. Unfortunately I had to return the product and Amzon has issued me refund for the same on 28th september.
                  But today its 30th Oct and I have not received my refund in bank account still. The order ID number is[protected].
                  The bank reference number provided by Amazon is 30005412731267163252026.
                  The status of the product showing my Aamzon application is "Refund Issued". Its not shiwng refund credited to your original payment method. My bank is unabl to track the refrence number provided by Aamzon India. I need Aamzon to look upon matter and successfully issu me refund.
                  Jun 17, 2022
                  Complaint marked as Resolved 
                  Amazon India customer support has been notified about the posted complaint.
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                    N
                    Neha Sonik
                    Oct 30, 2021
                    Resolved
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                    I have ordered from Aamzon on 24th September but unfortunately I had to eurn the order and Aamzon has issued refund by their side on 28th september. According to Aamzon, it had to be credited by 3rd Oct. But today is 30th October and I have still recieved by refund in bank account.
                    The order ID number is[protected].
                    Bank reference Number provided by Amazon is 30005412741267163252024.
                    KIndly help me out so that I can receive my refund in Indian Bank (Mall Road Branch Amritsar) having Account number [protected].
                    Jun 17, 2022
                    Complaint marked as Resolved 
                    Amazon India customer support has been notified about the posted complaint.
                    I have a query that even my Amazon account is not showing refund credited to your original payment method. It is only showing refund issued on this order. Thus my bank is not taking responsibility for it. I have called to Aamzon customer care several times and each time they are saying, your bank reference number has become generated, so talk to your bank. No one is taking their responsibility.
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                      M
                      Mukesh saini 850290
                      from BHARATPUR, Rajasthan
                      Oct 30, 2021
                      Resolved
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                      Resolved

                      Please cancel my order immediately and give me my refund back immediately
                      Oct 31, 2021
                      Complaint marked as Resolved 
                      40433445540951554 my order I'd please cancel it order and give my my refund back immediately please sir
                      Amazon India customer support has been notified about the posted complaint.
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                        S
                        SagarJaiswal
                        Oct 30, 2021
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                        I bought a XBOX game disc "Fary Cry 6 Gold Edition" from amazon, the case was damaged badly and the code included in the box to activate the game isnt working and amazon is refusing to refund for the same claiming its a non-returnable product.
                        Amazon India customer support has been notified about the posted complaint.
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                          S
                          SNIPER JI GAMING
                          Oct 30, 2021
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                          Address: Badanpur mugarson Allahabad
                          Website: Airtel payments bank

                          I had ordered a product from amazon 7989rs on 4th september and i returned it due to wrong product coming from amazon.
                          and amazon refund my money on 3rd october and airtel payments bank customer care is saying no refund from amazon.
                          Today is the 20th but till now my money has not arrived in my account.
                          Amazon has refunded, they have also given confirmation mail, also given refund reference number [protected]
                          But Airtel Payment Bank customer care is saying no refund has come from Amazon.
                          And I am asking airtel payment bank to fill the charge dispute form then they are saying that such form is not available in my bank.
                          Amazon India customer support has been notified about the posted complaint.
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                            R
                            ravikant9394
                            from Anupshahr, Uttar Pradesh
                            Oct 29, 2021
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                            Address: anupshahr, Bulandshahr, Uttar Pradesh

                            I have made order of infinity headphone on 20 october and expected deliver was on 23 october but your delivery boy didn't deliver me my package. He showed that delivery attempted but i didn't get any call from him. I call on customer care and he gave me 25 october date for delivery my product but problem remains same. After that I again contact your one executive so he gave me promise to deliver my product on 28 october but I have not received my product on 28 october and this thing happens again and again continuously. They remind me the famous dialogue "tarikh pe tarikh milti rhi product nhi mila mili hai to sirf tarikh". So, now I have no trust on amazon now and in future I will never buy and product from amazon and also i didn't recommed amazon for any person.
                            Amazon India customer support has been notified about the posted complaint.
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                              priyanka peddapelly
                              from Nirmal, Andhra Pradesh
                              Oct 29, 2021
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                              Address: ravi raju nilayam indranagar nirmal

                              I have ordered a product of office desk on 30th september 2021 and paid the amount and then i cancelled the product.
                              Then on 1st october 2021 the amazon refunded my amount.But i havent received any amount in my bank account or else in amazon wallet.I have contacted amazon they informed me the that the refund have been intiated no refund amount is credited in my bank i have also raised a complaint in my bank i.e, kotak mahindra bank but also their is no response its been already 28days.
                              please try to get my refund amount as soon as possible

                              AMAZON OREDERS:-
                              1) order id[protected]
                              upi-4450/-
                              RRN[protected]

                              2)Order id[protected]
                              upi-5399/-
                              RRN[protected]
                              Amazon India customer support has been notified about the posted complaint.
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                                C
                                chanji
                                Oct 29, 2021
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                                Address: C3/617 Milan Vihar Patparganj

                                Qty - 2 ( 550g) La Jarden® Air Dry Wet Clay/Terracotta... Qty- 2 ( 550g) were purchase vide Order ID:[protected] and the said item was return to Amazon vide Pickup Tracking ID:[protected] and Return ID: DCRR92n1RRMA.
                                The said item was picked up on 5 Sep 2021 and refund of Rs 139.50 as per tracking information was expected by 11 Sep 2021.
                                This is to inform you that Rs 139.50 has not been found credited in my credit card as on date where as all other refunds have been found credited.
                                Pl look into it and ensure that the refund is credited into my credit card account at the earliest.
                                Amazon India customer support has been notified about the posted complaint.
                                Hello Dear Chanji, we have looked into your matter and the fault is of easy ship and due to some issues your refund is delayed but you'll get it ASAP .

                                La Jarden
                                ph.no. +91 [protected]
                                +91 [protected]

                                You or anyone can also buy from us where you'll get it in lower price and assured secured (Best) and fast delivery .

                                Official site _ ejarden.in .
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                                  S
                                  Shresth Bhuwal
                                  Oct 29, 2021
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                                  Dear Sir/Mam
                                  I ordered a Charger but I only get A cable not my adopter what to do I also done a replacement but I didn't get a reply
                                  Plz solve my problem now plz
                                  Amazon India customer support has been notified about the posted complaint.
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                                    1
                                    1223093837
                                    Oct 29, 2021
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                                    Delivery agent refused to deliver my package

                                    Amazon company and the delivery agent has got the most pathetic system of communication. There's no way you can raise a complaint to the company and they can directly contact the delivery agent. According to them they can't directly contact the delivery agent which is just ridiculous. I have a job and I can't keep coming home to receive the parcel. So as told by the delivery agent I was coming home and waiting for the parcel at that particular...
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                                    vidyashree L
                                    Oct 29, 2021
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                                    Address: Rebare mall - amazon

                                    Said as part time job and made recharge by saying you will get high commission by saying 14 orders still saying pay for next order to complete task by increasing amount . wats number of contact person is as Kumari - [protected].
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                                      V
                                      Vishnu Sreemanikantan
                                      Oct 29, 2021
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                                      Dear Sir/Madam,
                                      This is to bring your kind attention to the matter. I had ordered a number of three items in POD mode. As due to some emergencies i was not on house and could not be delivered to me . Primarily a number of three reattempts for several products were made for me as well as my family members. Unfortunately now, the delivery fellows are not doing this. It is your responsibility to ascertain the reattempts of delivery team to a prime customers. I am so sorry to inform you that, if this issue is not going to sort out, my family members must have to unsubscribe all services from amazon as you may know there are several other e-com services available.
                                      Enclosure : order details:
                                      1) ORDER PLACED on 20 October 2021, TOTAL: 599/-,
                                      ORDER #[protected]
                                      2)ORDER PLACED on 20 October 2021, TOTAL: 899/-
                                      ORDER #[protected]
                                      3rd order is still on the way.

                                      Thank you

                                      Mr Vishnu S
                                      viz.[protected]@gmail.com
                                      [protected]
                                      Amazon India customer support has been notified about the posted complaint.
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