Amazon India Complaints & Reviews

My name kumaresh karan and i had order kamiliant by american tourister bag of rs 7148 in amazon on 8/09/21 but this order is cencelled due to personal reason . And on 13/9/21 amazon initiated the ammount to my card but I still didnot get money . amazon sent the reference number MaT727 and told me fill charge dispute form but dhani pay doesnot have such policy . so please kindly respond to this complaint its very urgent . my card number is [protected]
Thanks you sir

To
Amazon India
Resptected sir / madam,
I would like to inform you that I have been facing trouble with the replacement of the DOA laptop which I bought from Amazon. Amazon order ID:[protected].
Laptop already sealed packed by HP engineer and received DOA certificate from HP brand. Many times I informed Amazon customer care but still no dispatcher or courier person has contacted me from Amazon about it. I bought this laptop for my upcoming December examination. I don't know what to do. I request you to kindly replace on an urgent basis because due to this I am facing a lot of problems in my academics. Please arrange a courier for replacement as soon as possible. This will greatly help me with my academics.
Thanku you.

Respected Sir/Madam,
I have ordered a Panasonic 28" LED TV on 5th October 2021 order no[protected] from Amazon Paying Rs.9999/- through Punjab National Bank Debit Card. On 13.10.21 evening delivery person came to delivery the Item which is small box, its not a 28"TV, I refused to received it and returned it and called amazon customer care to tell the matter. After that i got a email from Amazon on 19 Oct 21 where they mentioned refund amount Rs.9999/- is processed.On 24.10.21 I get another mail from amazon where mentioned
"refund for amount 9999.00 has been successfully processed on[protected] and the amount should reflect in your account by now."They also provide Refund Reference # 74332741293129277997710.

They also inform to contact my bank’s customer care center and to quote these numbers to know further about the status of the transaction in case I still haven’t received the credit within 4 business days.

As my refund is not credited within the specified days, I accordingly contact my bank(Punjab National Bank) customer care but my bank informed me to raise the issue with Amazon.
I again talk with amazon but they totally turn a deaf ear to my issue.
As it is a large sum of money it creates a lots off financial problem to me.

My Refund amount not credited till now.

Kindly consider the matter and do the needful.

Thanks & Regards,
Swagatom Saikia
Golaghat, Assam
785619
[protected]

I have purchased Ipad Air 4 from Amazon on 2 October and made payment of rs 42900 through UPI which was debited from my PNB account [protected]. Due to some reason I cancelled my order and amazon initiated the refund of my money RRN number is[protected], but bank has not credited my refund to my account and even not helping me in this issue. Please help me getting my refund in my account as soon as possible. I have already made another complaint regarding this issue but still no updates has been given.

I gifted washing machine to my sister on her wedding . After 3 mothers . Automatic water was not coming in machine so I claim warranty
On 29 September 2021 . The guy came and says water pump issue was there so need to change and things comes in warranty he said parts are not available and so need to wait 2 to 3 days my sister said ok before leaving he said if we give him 1500 ₹ then he will repair next day . That thing I tell Amazon and they replied don't give anything and all we will solve your problem in 7 working days and from taht day till now it's 28 of October no one re call me or anything .
When I call customer service they giveing me every Singal time dates .
It's more then 1 month .
I buy it for 11500₹ at same price .
1 year full warranty and 3 year's ok somthing moter warranty .
They was given me this type of service and facing to many problems.

I am a working person. Amazon wasted my 2 days, not doing scheduled return pickup and giving nonsense reasons. The product I received sofa cum bed was in a dirty condition what we throw in scrap… wasted money. No cooperation from Amazon. They are doing nothing against the seller and return pickup courier people

Hello,

I want to complain about the issue of repayment in amazon pay later.

Telling you from the beginning

On 5th of Aug it was my due date to repay the amazon pay later

On 5th Aug the money was deducted from my account as it was set on auto repayment but the amount that was deducted did not reflect in amazon pay later .

On 6th Aug I waited for the...

I am Surya E and I applied for the process associate position (Job ID[protected] which is registered under this mail ID ([protected]@gmail.com) I have cleared the written test and got a mail from HR team for the second round of interview but the interview did not happen no one joined the interview conference bridge I have sent multiple mail to HR team about the interview process but there was no response and my application automatically got archived without any proper reason. This was a very unprofessional things from amazon. I would like to request you to check on this issue, As an MBA graduate I am not expecting this type of behaviour from amazon.

Good Evening,
I have Placed an order on 12 september 2021 of (iQOO Z3 5G (Ace Black, 8GB RAM, 256GB Storage). My order is #[protected] Purchased on 12 September 2021 with Invoice Number : ATX1-84946.On this date Tue, Sep, 14, 2021, I received in this varient of mobile is (iQOO Z3 5G (Ace Black, 6GB RAM, 128GB Storage).Thats why i request you to return this mobile on 15 sep 2021.And one person from amazon side pick the mobile on 18 sep 2021 with.Now i didn't received my replacement and refund.Kindly Look in to this matter and resolve as soon as possible.

Mantu Kumar,
Registered Amazon Business ID: A2NWB2O9A50YQM
My order is #[protected] Purchased on 12 September 2021 with Invoice Number : ATX1-84946
Delivery by Amazon
Tracking ID:[protected]
Delivered by amazon agent (Phone: [protected]), ([protected]) on Tue, Sep, 14, 2021
Pickup Tracking ID:[protected]
Pickup by amazon agent (Phone: [protected]) on Sat, Sep, 18, 2021

Kindly Note:- I already in touch with amazon customer care team and ([protected]@amazon.in) but they didn't reply properly.And from the amazon team pickup the wrong delivered mobile.

Details of fraud agent:

Hello, my name is Matia. Your customer service specialist, are you here to consult the network part-time to make money?
contact number of fraud[protected]
Date--oct 27 2021
message from fraud:

Now I will teach you how to make money. First, you need to recharge 200rs to the account you just registered to apply for the order task. The recharged funds are used to pay for the products in the order task. After the order task is completed, the Amazon merchant will settle the principal 200rs, the registration commission 68rs, and your order task commission 133rs, a total of 401rs will be settled to your mall account. You can directly withdraw cash to your bank account, Can you do it now？

fraud user telegram link::::https://t.me/matia9999

i hv lost 8000 pls help me how to get back

[protected]
Jeans pant & giggleplum shirt

I had taken these two items .. but the jeans pant in them did not occur to me and the other item was completely different I returned it and amazon delivery boy took photos of both of those items and sent those photos to his boss and then collected those items .. If I call and email your customer care, they will say that the two items are different ...
See the photos that were collected. I want my hard earned money back.
I had given information on [protected]@amzon.in, [protected]@amazon.in, [protected]@amazon.in, [protected]@amazon.in but no one responded ...
If we talk on the phone, they say email to [protected]@amazon.in, we can't help you ...

Please Help Me.! My Refund Given ME...

Respected Sir/Mam,
I am Anunay Sahu, an account holder of your BOB VijayNagar Branch, Indore. I had done my shopping on amazon.in for a product on 13 October 2021 from the BOB account [protected] through the debit card for Rs. 1549 but later on, I had returned the product and the amount was initiated to me for a refund. Amazon also provided me with the refund reference number (RRN) i.e. Refund Reference # 30005112861286164488395.br...

I ordered puma black Polo t-shirt and whose order id is[protected] and i received wrong different used item in it .. what is amazon doing . This cant be taken .. i want my money and they are not returning the order as the return window is there for return.. Registered Mobile number is [protected].. i want my money

Vaia ami and order money refund problem online shopping service care of the tu hi hai ki hu hurs

I have ordered the product oppo ecno m31 wireless bluetooth earphone on date 2/10/2021 and price of the product 1699. This is the order I'd[protected] I have paid 1699 for the product through Bhim upi but I have cancelled the product and the product received to Amazon and Amazon process of the refund on date 2/10/2021. but still my refund has been not received in state bank of india. this is the RRN[protected]

Dear Team,

Amazon is miss guiding to customer for exchange the product.

Amazon is making money through exchange the product. Because on exchange exchange bonus we not be returned and exchanged item also not returnable as per conveyed after making money from me.

I purchased Mi 11x through amazon @ 26999 rs (15047.82 Credit card + 30 rs Amazon Pay+ 11300 Mobile Exchange +621 no cost emi amount)...

I had ordered a set of American Tourister luggage bags, sold by Cloudtail india which involves two bags one of 68 cm and another of 55cm. The delivery was done only for the bigger one and they asked me to pay the amount in full when I said the order is not complete. They told me to ask customer care and after so many chats and calls with customer care, they said they cannot do anything about it.

This is highly unacceptable and causing inconvenience as it is not a small amount

I ordered Blue Yeti Mic on 9th October, 2021 but due to not capable for our required conditions we applied for refund, so according to the Amazon, they shown for refund on 18th october, but not credited to bank yet .Amazon provided us a reference no. also but the bank replied to talk to Amazon only...where and how could i receive my amount ?

Amazon claims that refund has been made but my bank has not received the refund yet. I cannot even track the refund in their website.

I was about to receive my parcel on 20/10. But I did not received any parcel, nor can I track my parcel since 12/10. Therefore I want to know where my parcel is. And I want my parcel at the earliest.