Submit a Complaint
Claimed

Amazon India Complaints & Reviews

www.amazon.in
1
Updated: Apr 4, 2026
Complaints 20353
Resolved
1484
Unresolved
18869
Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Shopping
Amazon India

Amazon India reviews & complaints page 161

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
meera2211
from Mumbai, Maharashtra
Oct 28, 2021
Report
Copy

Address: Mumbai

I am a working person. Amazon wasted my 2 days, not doing scheduled return pickup and giving nonsense reasons. The product I received sofa cum bed was in a dirty condition what we throw in scrap… wasted money. No cooperation from Amazon. They are doing nothing against the seller and return pickup courier people
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vishnudas977
    from Cuttack, Odisha
    Oct 28, 2021
    Report
    Copy

    Amazon pay later

    Hello, Â

    I want to complain about the issue of repayment in amazon pay later.Â

    Telling you from the beginningÂ

    On 5th of Aug it was my due date to repay the amazon pay laterÂ

    On 5th Aug the money was deducted from my account as it was set on auto repayment  but the amount that was deducted did not reflect in amazon pay later .Â

    On 6th Aug ...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    S
    Surya_E
    Oct 27, 2021
    Report
    Copy

    I am Surya E and I applied for the process associate position (Job ID[protected] which is registered under this mail ID ([protected]@gmail.com) I have cleared the written test and got a mail from HR team for the second round of interview but the interview did not happen no one joined the interview conference bridge I have sent multiple mail to HR team about the interview process but there was no response and my application automatically got archived without any proper reason. This was a very unprofessional things from amazon. I would like to request you to check on this issue, As an MBA graduate I am not expecting this type of behaviour from amazon.
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mantu KKumar
      Oct 27, 2021
      Resolved
      Report
      Copy
      Resolved

      Address: Bhagwanpura, Dehlon Road, Sahnewal Bhagwanpura LUDHIANA, PUNJAB 141120

      Good Evening,
      I have Placed an order on 12 september 2021 of (iQOO Z3 5G (Ace Black, 8GB RAM, 256GB Storage). My order is #[protected] Purchased on 12 September 2021 with Invoice Number : ATX1-84946.On this date Tue, Sep, 14, 2021, I received in this varient of mobile is (iQOO Z3 5G (Ace Black, 6GB RAM, 128GB Storage).Thats why i request you to return this mobile on 15 sep 2021.And one person from amazon side pick the mobile on 18 sep 2021 with.Now i didn't received my replacement and refund.Kindly Look in to this matter and resolve as soon as possible.

      Mantu Kumar,
      Registered Amazon Business ID: A2NWB2O9A50YQM
      My order is #[protected] Purchased on 12 September 2021 with Invoice Number : ATX1-84946
      Delivery by Amazon
      Tracking ID:[protected]
      Delivered by amazon agent (Phone: [protected]), ([protected]) on Tue, Sep, 14, 2021
      Pickup Tracking ID:[protected]
      Pickup by amazon agent (Phone: [protected]) on Sat, Sep, 18, 2021

      Kindly Note:- I already in touch with amazon customer care team and ([protected]@amazon.in) but they didn't reply properly.And from the amazon team pickup the wrong delivered mobile.
      Oct 27, 2021
      Complaint marked as Resolved 
      Amazon India — Amazon return or refund M Mantu KKumar Oct 27, 2021 Mark as Resolved Order ID: 403-8621687-3660326 Good Evening, I have Placed an order on 12 september 2021 of (iQOO Z3 5G (Ace Black, 8GB RAM, 256GB Storage). My order is # 403-8621687-3660326 Purchased on 12 September 2021 with Invoice Number : ATX1-84946.On this date Tue, Sep, 14, 2021, I received in this varient of mobile is (iQOO Z3 5G (Ace Black, 6GB RAM, 128GB Storage).Thats why i request you to return this mobile on 15 sep 2021.And one person from amazon side pick the mobile on 18 sep 2021 with.Now i didn't received my replacement and refund.Kindly Look in to this matter and resolve as soon as possible. Mantu Kumar, Registered Amazon Business ID: A2NWB2O9A50YQM My order is # 403-8621687-3660326 Purchased on 12 September 2021 with Invoice Number : ATX1-84946 Delivery by Amazon Tracking ID: 265933361226 Delivered by amazon agent (Phone: +911726132004), (+919878951710) on Tue, Sep, 14, 2021 Pickup Tracking ID:- 624094235522 Pickup by amazon agent (Phone: +911726132004) on Sat, Sep, 18, 2021 Kindly Note:- I already in touch with amazon customer care team and ([email protected]) but they didn't reply properly.And from the amazon team pickup the wrong delivered mobile.
      Amazon India customer support has been notified about the posted complaint.
      Oct 27, 2021
      Updated by Mantu KKumar       Amazon India — Amazon return or refund
      M
      Mantu KKumar
      Oct 27, 2021
      Mark as Resolved
      Order ID: [protected]

      Good Evening,
      I have Placed an order on 12 september 2021 of (iQOO Z3 5G (Ace Black, 8GB RAM, 256GB Storage). My order is #[protected] Purchased on 12 September 2021 with Invoice Number : ATX1-84946.On this date Tue, Sep, 14, 2021, I received in this varient of mobile is (iQOO Z3 5G (Ace Black, 6GB RAM, 128GB Storage).Thats why i request you to return this mobile on 15 sep 2021.And one person from amazon side pick the mobile on 18 sep 2021 with.Now i didn't received my replacement and refund.Kindly Look in to this matter and resolve as soon as possible.

      Mantu Kumar,
      Registered Amazon Business ID: A2NWB2O9A50YQM
      My order is #[protected] Purchased on 12 September 2021 with Invoice Number : ATX1-84946
      Delivery by Amazon
      Tracking ID:[protected]
      Delivered by amazon agent (Phone: [protected]), ([protected]) on Tue, Sep, 14, 2021
      Pickup Tracking ID:[protected]
      Pickup by amazon agent (Phone: [protected]) on Sat, Sep, 18, 2021

      Kindly Note:- I already in touch with amazon customer care team and ([protected]@amazon.in) but they didn't reply properly.And from the amazon team pickup the wrong delivered mobile.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        himadeepdas
        Oct 27, 2021
        Report
        Copy

        Details of fraud agent:

        Hello, my name is Matia. Your customer service specialist, are you here to consult the network part-time to make money?
        contact number of fraud[protected]
        Date--oct 27 2021
        message from fraud:

        Now I will teach you how to make money. First, you need to recharge 200rs to the account you just registered to apply for the order task. The recharged funds are used to pay for the products in the order task. After the order task is completed, the Amazon merchant will settle the principal 200rs, the registration commission 68rs, and your order task commission 133rs, a total of 401rs will be settled to your mall account. You can directly withdraw cash to your bank account, Can you do it now？

        fraud user telegram link::::https://t.me/matia9999

        i hv lost 8000 pls help me how to get back
        Amazon India customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          slmone
          from Pune, Maharashtra
          Oct 27, 2021
          Report
          Copy

          [protected]
          Jeans pant & giggleplum shirt

          I had taken these two items .. but the jeans pant in them did not occur to me and the other item was completely different I returned it and amazon delivery boy took photos of both of those items and sent those photos to his boss and then collected those items .. If I call and email your customer care, they will say that the two items are different ...
          See the photos that were collected. I want my hard earned money back.
          I had given information on [protected]@amzon.in, [protected]@amazon.in, [protected]@amazon.in, [protected]@amazon.in but no one responded ...
          If we talk on the phone, they say email to [protected]@amazon.in, we can't help you ...

          Please Help Me.! My Refund Given ME...
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            anunay583
            from INDORE, Madhya Pradesh
            Oct 27, 2021
            Resolved
            Report
            Copy
            Resolved

            Refund not received in spite of complaining multiple times

            Respected Sir/Mam,
            I am Anunay Sahu, an account holder of your BOB VijayNagar Branch, Indore. I had done my shopping on amazon.in for a product on 13 October 2021 from the BOB account [protected] through the debit card for Rs. 1549 but later on, I had returned the product and the amount was initiated to me for a refund. Amazon also provided me with the refund reference number (RRN) i.e. Refund Reference # 30005112861286164488395.br...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            P
            Priyank Mamar
            from Mundi, Madhya Pradesh
            Oct 27, 2021
            Report
            Copy

            I ordered puma black Polo t-shirt and whose order id is[protected] and i received wrong different used item in it .. what is amazon doing . This cant be taken .. i want my money and they are not returning the order as the return window is there for return.. Registered Mobile number is [protected].. i want my money
            Amazon India customer support has been notified about the posted complaint.
            View replies
            Amazon is not returning the product . 5 times I created return but they are cancelling it
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Habiaqb
              from new delhi, Delhi
              Oct 27, 2021
              Report
              Copy

              Address: New Delhi India Today conclave and order situation

              Vaia ami and order money refund problem online shopping service care of the tu hi hai ki hu hurs
              Amazon India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                routranjan
                from Choudwar, Odisha
                Oct 26, 2021
                Report
                Copy

                Address: Tata steel medica hospital, Duburi

                I have ordered the product oppo ecno m31 wireless bluetooth earphone on date 2/10/2021 and price of the product 1699. This is the order I'd[protected] I have paid 1699 for the product through Bhim upi but I have cancelled the product and the product received to Amazon and Amazon process of the refund on date 2/10/2021. but still my refund has been not received in state bank of india. this is the RRN[protected]
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Kherwals
                  from Bhiwani, Haryana
                  Oct 26, 2021
                  Report
                  Copy

                  Refund against exchange the product

                  Address: India
                  Website: Amazon.in

                  Dear Team,

                  Amazon is miss guiding to customer for exchange the product.

                  Amazon is making money through exchange the product. Because on exchange exchange bonus we not be returned and exchanged item also not returnable as per conveyed after making money from me.

                  I purchased Mi 11x through amazon @ 26999 rs (15047.82 Credit card + 30 rs Amazon Pay+ 11300 Mobile Exchange +621 no cost emi amount)...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  R
                  Roii56
                  Oct 26, 2021
                  Report
                  Copy

                  I had ordered a set of American Tourister luggage bags, sold by Cloudtail india which involves two bags one of 68 cm and another of 55cm. The delivery was done only for the bigger one and they asked me to pay the amount in full when I said the order is not complete. They told me to ask customer care and after so many chats and calls with customer care, they said they cannot do anything about it.

                  This is highly unacceptable and causing inconvenience as it is not a small amount
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vipin Sadana
                    Oct 26, 2021
                    Report
                    Copy

                    I ordered Blue Yeti Mic on 9th October, 2021 but due to not capable for our required conditions we applied for refund, so according to the Amazon, they shown for refund on 18th october, but not credited to bank yet .Amazon provided us a reference no. also but the bank replied to talk to Amazon only...where and how could i receive my amount ?
                    Amazon India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Y
                      Yogesh Panthi
                      Oct 26, 2021
                      Report
                      Copy

                      Amazon claims that refund has been made but my bank has not received the refund yet. I cannot even track the refund in their website.
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Azung
                        Oct 26, 2021
                        Report
                        Copy

                        I was about to receive my parcel on 20/10. But I did not received any parcel, nor can I track my parcel since 12/10. Therefore I want to know where my parcel is. And I want my parcel at the earliest.
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Samuel1987
                          Oct 26, 2021
                          Report
                          Copy

                          Address: Their moblie nos 9555431975, +919998985068

                          They told me that, Amazon cooperation AS International E-commerce Company, my name isRani. Are you here to learn about online revenue? Our company maintains long-term cooperation with Amazon merchants. They come from all over the world. In the Amazon shopping website, in order to increase sales data, businesses will place some virtual orders and provide high commissions to help people generate sales data. BUT THEY NOT GENUINE I PAID 1000 rs I loss my money got a depression. I want my money back
                          Amazon India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Priyankamonga23
                            from Gurugram, Haryana
                            Oct 25, 2021
                            Report
                            Copy

                            Ot was not picked up on12th October and till now I have not received refund. Everytime I contact ur representative tells me the same thing that it's not picked up yet and they will escalate. But no one resolve my issue.. they are humiliating me
                            Amazon India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              anuj2510
                              from Jharsuguda, Odisha
                              Oct 25, 2021
                              Report
                              Copy

                              I ordered chokola chocolate bars of two quantities for Rs830/-{Rs415/-each} on 17/10/21 and got it delivered on 22/10/21. when i open the package i found out my chocolates are broken into cubes . Then i immediately raised a complaint with amazon customer service. They told me they will investigate into the matter and asked me to call on 25/10/21. When i called them today they are saying that they didn't have the authorities to solve this issue and simply saying we can't do anything.So i request to solve my complaint and refund me my full amount of Rs 830/-.HERE IS MY ORDER NO[protected]
                              Amazon India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Priyank Mamar
                                from Mundi, Madhya Pradesh
                                Oct 25, 2021
                                Report
                                Copy

                                Yesterday i received my order which is Puma track pant .. I want my money i paid online for the order and what is this behaviour of amazon .. why they are playing with customers money... and registered mobile number is [protected].. i am not expecting this from Amazon . I want my money back... This is not acceptable. I received wrong item which is cheap and different and the order name is Puma track pant and id is[protected]..
                                Amazon India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rajat gangadharan
                                  Oct 25, 2021
                                  Report
                                  Copy

                                  Website: www.amazon.in

                                  I ordered Yonex Graphite Badminton Racquet Muscle Power 29LT Black
                                  Grey (G4, 85-89.9 grams, 30 lbs Tension, Set of 1) from amazon.in on 28/08/21 (Order Number:[protected]. They delivered a fake product as the racquet's rim broke after about just 50 days of purchase. It was used moderately and racquet didn't hit the ground anytime. It was very disappointing as I had the same model of racquet before this one which lasted for more than 2 years. I have raised this issue with their customer service but got no response. They should take the responsibility for the quality of product delivered as customers trust in the brand. I want amazon.in to replace/return the item so that the lost trust can be regained.
                                  Amazon India customer support has been notified about the posted complaint.
                                  View replies
                                  I was about to order the same racket from Yonex. After reading this, I decided not to. If it breaks and they don't replace it after just a month, it's not worth of spending 2000 rupees.

                                  Thanks.
                                  Reply
                                  this is very disappointing to hear. this happened with my friend too now i have lost trust on amazon. never gonna buy racquets from there. they should seriously consider replacing such faulty damaged racquet for customer satisfaction.
                                  Reply
                                  It is very disappointing to hear that amazon is not delivering quality (fake) products & if such things happen within 50 days o[censored]sage with brand like yonex now i started thinking about not to buy products from amazon also a yonex product as other brands are delivering quality product in good price range, amazon and yonex will loose trust from the regular buyers like me if this issue is not resolved.
                                  Reply
                                  Helpful
                                  9 other people found this review helpful
                                  9 found this helpful
                                  3 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit

                                    Related businesses

                                    Stayclassy.in
                                    3.6
                                    (1240)
                                    PrintLand
                                    1
                                    (341)
                                    FirstCry.com
                                    1
                                    (816)