Amazon India Complaints & Reviews

My name is (Vishal Raj Mohini) and I had ordered (Product) of RS.3398(MB super gainer) in Amazon on (19-AUG-2021) and after (25-AUG-2021) I returned this order due to personal reason. And on (27-AUG-2021)
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent.
Thanks you sir

I have ordered LAGO FLAT MOP SQUEEZED WITH 3XL MOPHEAD on 31 August and delivered on 2nd September. First payment made was failure and other payment was successful. But I didn't received my refund still 9 sept. It has been more than 5 business days. Mu payment was made on 31 Aug.
Transaction reference number for bank is[protected] and other is[protected] for rs 1160 both. Please issue my refund for failed payment.

I am writing to share a terrible incident that happened with me whilst shopping on amazon. On 30th August, I returned a refurbished Sandisk Extreme Card 64Gb that I had ordered. But upon checking the order, much to my disdain, I found out that I had received a completely wrong product, a Sandisk 4GB card instead, and began to initiate a refund as the replacement was not available. After ten days of waiting and not hearing from the team, I called the customer service, only to learn that the seller had ghosted me and that a refund will not be possible. I not only am appalled by the experience but also shocked. I promise to raise a legal complaint if my issue is not resolved within the next 72 hours.

Order Details: #[protected]

I had ordered Faber Glasstop Gas stove dated 28 August. The delivery was received on 31 August. When i opened it after couple of hours the product inside was an old steel gas stove of Surya. I immediately took pictures of the same and requested a return and refund of the product. In the reason for refund i clearly mentioned that i have received wrong product of Surya gas instead of Faber gas. There was no option to post photos no further...

I purchased LG-W30 mobile through Amazon on 25th Dec 2020. now the phone is not working. i raised the complaint on LG website there is no response contacted LG service center managalore there is no response

when i contacted AMazon- we are not responsible for your purchase. if you people can not responsible for fraud products why people are selling the product. just to fill your pockets?
These companies are cheating companies by using brand name. I need proper response for this issue

Dearsir,
Amazon not refund my balance. but he give me RRN no:[protected]

My ORDER #[protected].
I have ordered 49 items and I have not received one item (1kg of pear)
The item is missing when arrived, the packet seal not is missing.

Investigation was done and AMAZON say the item was handover at the warehouse. If has gone missing some where between transit to delivery.

If the items were dispatched, why out of 49 items, 48 items were revived
and the one...

I paid for a product online through upi. The payment was successful from my side but didnt show on the amazon seller services account. So i paid again through cash. Now i am not getting my money back.

Absolute skin colour coat tablets

Hi,
My self M. Karthik reddy my father ordered boat 441 tws (red colour) as two months ago on 12 jun 2021 has delivered to my father after opening we got an grey colour boat 441 tws . But now this is not working and I went to boat service centre they told it is a fake product. So, I want a new boat 441 red colour in place of this. And I not pay any extra money

Hello Team,

This is regarding an order of Thermador GAS stove purchased. I have placed the order on the 26th of July and it is derived in the first week of Aug.

Once I received the GAS stove I have installed it from my GAS agency person later on we were getting an LPG gas smell throughout the day.

So I called my GAS agency person to check the GAS connection and found leakage in the GAS stove.

After that, we are shutting down the GAS connection from the cylinder valve after use.

I have tried to raise the complaint with Thermador however there is no customer care. I got a WhatsApp number on which I registered the complaint on 25th August.

They registered my complaint with “247Around” and the complaint number is ID NJ-[protected]. No one visited my place for repair I also tried to call on their support number “[protected]” which never answered.

After that frustration, I raised the concern with the consumer forum however they were not able to get any details of Thermador India as there is no official mail ID as well as customer care number.

Afterward, I dug for Thermador and went to know that it is a popular brand in America and I got the parent company details of Thermador.

The parent company of Thermador is BSH appliances so I shared the BSH details with the Indian consumer grievance team and They raised the concern to BSH home appliances.

On Saturday(4th Se) I got the call from BSH legal team and they said that “we are not selling any Thermador home appliances product in India. It is a fake company and Amazon sold you the fake product. We will share our reply to the Indian consumer grievance team”

Now I am frustrated because of security concerns as it is an LPG gas leakage that can cause an accident at my home.

I need your kind intervention in this matter as it is sold by your team.

Refer to attached details of the order, Video of GAS leakage.

Order Number:[protected]

Kind Regards,

Nilesh Sawant.

[protected].

I was interested in a product for which the exact version number of the product is not mentioned on the product page on Amazon India website.

The product is being sold by seller named Apprio Retail.
So I wrote a message to them thru Amazon and despite 4 days gone there's no response.

When I contacted Amazon I came to know that they have no process to address such issues when sellers do not respond. They do not have seller email / contact or any process to communicate with them.
Amazon also does not have any process to audit sellers.

It's better to buy from local vendors who help you with all information and you get to see the product upfront before purchase.

Prime Account email : [protected]@gmail.com
[protected]

My account was put on hold my amazon accounts team 2 weeks back. The email read '
Hello Jasmeet Singh,

Thank you for contacting Amazon Compliance. We have closed your account because of a policy Amazon has to comply with sanctions and export control regulations. "Jasmeet Singh" is listed as one of the registered account holders of this account.

In order to review your account for reinstatement, please follow this link https://rfi.amazon.com/business/amazon to upload the following for "Jasmeet Singh":

* Complete residential address.
* A copy of an unexpired passport or other government-issued identification (for example, driver’s license).
* Proof of address, such as a recent utility bill (if the address on the passport or government-issued identification is not current).

We apologize for the inconvenience. If you are encountering issues with providing the requested information, please email us at [protected]@amazon.com and reference the number(s) provided below.

Sincerely,
Amazon Compliance

Reference Number: P50715017'
Though I filled up the details 2 weeks back, I have not received any response. I have further tried calling their customer support centre around 6-7 times without any positive response with the common excuse that account related details are not readily available to them. After their insistence, I mailed similar requests to the following email : [protected]@amazon.in ; [protected]@amazon.in ; with no response. I am helpless in this situation and forwarding my complaint to the consumer forum for a refund of my prime membership from Amazon.

ORDER #[protected]. I purchased this material from amazon 2 times i return this item every time accessories was missing. i call them 5 times always they put wrong delivery address shipping address is from punjab sangrur and pick up address they mentioned Uttar Pradesh. Upto they did not pick up the item and refund not paid. Guys that are working on customer service they are making fool to the customer. Due to this issue i stopped purchasing online specially from Amazon.in

I had ordered for a pair of ear pods of the brand Boat worth Rs.1299/- from Amazon but the product was returned back and on 24.08.21 i received an email for the initiated refund to be returned. And on 29.08.21 i received another confirmation emai that the amount has been credited. But the refund transacted by them has not yet been received in the account.
Kindly look in the matter.

25/06/2021 I cancelled my order no.4325 from Amazon app, the amount deducted from my debit card no.7060 in rupees 11520/- . The coustomer care of Amazon telling me file a charge back form but my branch is not giving me charge back/charge dispute form. Please help me for refund my money into my account as soon as possible.I am attaching bank copy of not received amount.

I ordered footwear of size 11 and recieved size 7. So i called customer care and they said that ive to place a nee order again. I said im ready to place new order but before that i wanted to confirm that i will recieve correct size nxt time. So representative said that sometimes the prb. Happens and assured that next time u will recieve right size and if i dont its their responsibility. But 2nd time also i recieved wrong size 7. 2 times money got deducted as it was prepaid order. I have to keep tracking refunds..its so troublesome. Amazon quality has declined. Earlier i use to trust amazon but now i dont.

Today, I have placed order of two books of price more than Rs 500 each. While one has free delivery, while the other is having Rs 100 delivery charge. It is not justified. Please resolve the issue before delivery of the order.

29 august2021 ko maine amazone se shocks aur running shoes upi pin se shoping kiya mere paise network ke problem ki wajah se cutt gaye aur ek hafte baad bhi paise nahi refund huye.use refund kiya jaye.

I send 15000 to shobha kumari account but payment not reach and show pending payment 31 aug 2021
Bank reference id[protected]
Transfer to[protected]
Pls help me earlier