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Amazon India Complaints & Reviews

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Updated: Dec 9, 2025
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8
8779379279
Aug 27, 2021
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Address: Kuppachiparai village, marasandiram post, krishnagiri t. K. D. T
Website: Amozion payment

Good evening sir my Name Aswini Online shopping by amoezon payment in1. Rs. 439 2. Rs. 439 total amount not show in my account please refound sir
Amazon India customer support has been notified about the posted complaint.
Amazon payment not show in my account
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    Anish45k
    Aug 27, 2021
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    Address: NO.11, SUSEE ILLAM, XAVIER COLONY EXTN, MELAPALAYAM, TIRUNELVELI 627005

    My order number is 171-[protected] for timesoon multipurpose plastic big revolving spice rack 16 in one. Product delivered on[protected]. But there is missing of two container.
    +1 photos
    Amazon India customer support has been notified about the posted complaint.
    Aug 27, 2021
    Updated by Anish45k
    kindly replace the good one as early as possible.

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      Vib balan
      Aug 27, 2021
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      Address: No. 3-D, HIG, tnhb colony, thiruvalluvar nagar, , chennai-600081

      Sir,

      I had purchased the washing Machine through Amazon and paid online payment for the Whirlpool Model No.31506, 7Kg, delivered on 26.08.2021, to exchange my old machine. the delivery man came and delivered the goods and immediately taken the old one and went off, delivered the item is not brand new and used one and cheated us.

      we are very much respectful of Amazon products that is the reason I ordered the same, but unfortunately, bad experience learned from Amazon and cheated us with an ulterior motive with used one as New so, kindly take action against the agent and ask them to take it back and provide brand new machine as soon as possible and kindly do needful.

      otherwise, I will file a suit before the appropriate authority

      thanks Reg
      V.Indirabalan, Cell No.[protected]
      +7 photos
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        S
        Sujmo
        Aug 27, 2021
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        Address: Jaunpur uttar pradesh

        I order a shoes on 17th August 2021 and it was expected on 22nd August 2021 but today is 27 still I'm not get my package.
        This is not big issue. Issue is I made promise someone that he will get present on his special occasions but guess what that occasions past on 23rd and today is 27 and I don't know where is my package which I booked on 17th. You know how embarrassed I feel and get insulted. And also forward mail to country head and many more but no single reply get.

        Detail of Booking
        Name: Sujit Mourya
        Tracking ID:[protected]
        Order#[protected]
        Order Placed: 17th August 2021
        Package Detail:ASIAN Men's Multicolored Running & Walking Shoe - 9 UK
        Amazon India customer support has been notified about the posted complaint.
        How you gonna pay for this. Can u bring that day back or my respect which I lost in front of my relative's and friends.
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          jadav714
          Aug 27, 2021
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          Whatever product i order I will not get it delivered at home
          Amazon India customer support has been notified about the posted complaint.
          worst service
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            S
            Sasidhara Varma
            Aug 26, 2021
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            Respected Sir,

            Now I am facing a problem with amazon India. That is about the telephone number and my mail address.. I am a prime member of Amazon India. So I am worrying about that.. I have got two mobile numbers. One is [protected] and the other is the Jio number [protected]. I like to continue the transactions that mean to give orders to you for my needs and also as prime member.

            Please correct the mail address and also the phone number

            Phone number - [protected]

            mail address is [protected]@gmail.com

            My present address is

            R. Sasidhara Varma,
            PRA - 452, Sreevalsam,
            Paliakkara East Palace,
            P.O. Thiruvalla - 689 101,
            Pathanamthitta Dist.,
            Kerala State.

            Whenever the address will change I will inform that one when I place orders to you.

            I request you to delete or remove all other numbers and mail addresses which seem to mine.

            For this act of kindness I shall be ever grateful to you.

            Waiting for a reply from your side after correcting all the details

            Yours faithfully,
            R. Sasidhara Varma
            26th August, 2021
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              Ravina patil
              Aug 26, 2021
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              I haven't got the refund in my original bank account worth rs 111(RRN74332740217021694561283), 118(RRN74332740217021690838206), 110 (don't have RRN)and 343(RRN74332741127112668579653) since 8 August 2020 onwards from swiggy and Amazon refund
              Kindly resolve the dispute
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                J R Patil
                Aug 26, 2021
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                Address: Building No. 5, BGR Warehousing Complex, Near Shiv Sagar Hotel, Village Vahuli, Bhiwandi, Thane

                I ordered Bajaj Majesty ICX Neo Induction Cooktop (Black) B010FVFS8 from Amazon.com on 26.07.2021 wise Order Number[protected] sold by Cloudtail India Pvt. Ltd., Thane, Bhiwandi 421302.

                Product was received to my address on 29 July 2021 at that time the product was totally damaged as I opened the box. And the hotplate is break down in pieces. Within in 5 minutes of delivery of product I filled a replacement request.

                Amazon created a new Order Number[protected] dtd 29.07.2021 and was shipped from Bhiwandi warehouse.

                At the time of delivery replacement of product, the delivery assistant unable to deliver the product due to verification option & Item image not matching with website image and other reason.

                Multiple times replacement request created and pickup failure( 11 to 12 times). Regularly I am contacted to Amazon customer care, they created pickup request but due to verification options is wrong as per delivery assistant then I contacted to Amazon each and every times (11 to 12 times) and told them to cancel the verification option as delivery assistant told us but the request was never fulfilled and still problem is not solved. I telephonic talk to customer care of Amazon each time 1 to 2 hours, 3 to 4 times.

                I am requesting to Indian Consumer Complaints Forum please look into the matter and refund the amount or Replacement of the product.
                +11 photos
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                  Jyothi gade
                  Aug 26, 2021
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                  I have order for eclare divine Led photo frame of mother mary, size 18×24 inches but I registered for return of this item on 16th as I placed order for bigger size. I am worried as no one has come to pick up the returned item.pl. arrange to pick up the item and refund the amount to whomsoever it may concern
                  Amazon India customer support has been notified about the posted complaint.
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                    bajaj52
                    from Kolkata, West Bengal
                    Aug 26, 2021
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                    Address: Mansa Sheel Appartment, 49/2B Beadon Row, Flat no 2A

                    Had purchased a HP laptop on Amazon India platform on 28th July 2021. The Laptop delivered was defective and Amazon had sent in their personnel to verify the defect on 4th August which was successfully verified as defective and therefore a replacement order was accepted by Amazon. At the time of delivery of the replacement order the delivery executive did not deliver the product claiming that the laptop to be exchanged should be in a working condition. Subsequently a refund request was initiated by Amazon customer care which was never picked up. No one from the Amazon team contacted for the pickup of the laptop even after multiple requests were raised for a return pickup over a period of one month. After one month Amazon India is disclaiming it’s liability to pickup the defective product and refunding my money. I have emails invoices and records of all the return requests raised. Why should a consumer be punished for the sellers fault and can the seller just waive off its liability like this ??
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                      Maria Fatma
                      Aug 26, 2021
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                      Address: Choti qazipura near siraj hotel darbhanga
                      Website: Choti qazipura near siraj hotel darbhanga

                      I m jasia I ordered a catwalk sandle and I received a different products and the pick up is done almost 15 days but my refund is not reach in my account and today Amazon customer service provider me refrence no. But I contact a bank customer care he said there is no refund amount received in your account the reference no is 30005112041204093887515 PLL resolve my issue
                      Amazon India customer support has been notified about the posted complaint.
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                        Maria Fatma
                        Aug 26, 2021
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                        Address: Choti qazipura near siraj hotel darbhanga
                        Website: Choti qazipura near siraj hotel darbhanga

                        I m jasia ... I ordered a catwalk sandle and I received a different products and the pick done is almost 15 days but my refund is not reach in my account the Amazon customer provide me today reference no. And I contact a bank customer and he said there is no refund amount received In ur account the reference no. Is 30005112041204093887515 plzzz check this once and resolve my issue
                        Amazon India customer support has been notified about the posted complaint.
                        Aug 26, 2021
                        Updated by Maria Fatma
                        Refund issue
                        Aug 26, 2021
                        Updated by Maria Fatma
                        Refund is not reach in my account
                        Aug 26, 2021
                        Updated by Maria Fatma
                        Refund issue
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                          Maria Fatma
                          Aug 26, 2021
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                          Address: Karamganj Darbhanga laheria Sarai
                          Website: Karamganj Darbhanga laheria Sarai

                          I m jasia I ordered a catwalk sandle but I received a different product and the product is pick up almost 15 days and my refund is not reach in my account...the reference no provide me 30005112041204093887515 I contact my bank customer care he said there is no refund amount in ur bank PLZZ resolve my issue as soon as possible
                          Amazon India customer support has been notified about the posted complaint.
                          Aug 26, 2021
                          Updated by Maria Fatma
                          Resolve my refund issue
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                            Arati Patel
                            Aug 26, 2021
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                            Address: Aanandpura Ranasan road

                            Refund of Rs. 749/- has been made by Amazon on 28 January 2020 regarding the product reference number is - [protected]. But the refund has not been received yet.
                            Bank saying no amount is received by them. I've talked to them again and again but no response is coming. So I need to fail a "charge dispute " on them, to get the full details. I need to bank resolve this issue as soon as possible or I'm gonna take some legal action.
                            Amazon India customer support has been notified about the posted complaint.
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                              jayshree12305
                              from Gurgaon, Haryana
                              Aug 26, 2021
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                              Delivery Boy picked Flipkart order not ready to return my product.

                              Amazon product is with me that has no use for me. And I lost my flipcat order too which price is too much than amazon product.
                              Amazon India customer support has been notified about the posted complaint.
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                                S
                                Shaikh uzma
                                Aug 25, 2021
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                                I have order oneplus nord 2. But received empty box. I have call from amazon customer service. But she said I can't help you. I have investigate and your product deliverd your doorstop safely. So I am not back your money .and replacement. Plz help me. Back my money.i have paid on 29999.😤😤😤
                                Amazon India customer support has been notified about the posted complaint.
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                                  Vigneshrko
                                  Aug 25, 2021
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                                  Sir,
                                  I have already ordered bass headset one month ago. But still i didn't received order in Amazon app shows " order delayed due to late" it does not shows estimated delivery date. Kindly give permanent solution for this
                                  +2 photos
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                                    aatmarampal
                                    Aug 25, 2021
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                                    Address: Navjeevan Vihar, sector No. 04

                                    I ordered a gaming cabinet for my pc and then i returned it without receiving after that i did not received any refund from amazon. I have complaint about it on amazon helpline number but they are keep telling me that your amount will be credited within 2-3 days but it's been 20 days i did not receive any amount.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Sant Prasad
                                      Aug 25, 2021
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                                      Address: House No.: 829, Sector-19, Faridabad (Haryana), Pin: 121002

                                      I have purchased against one LED TV (80 cm) by order no. :[protected] on dated[protected] and, received against Invoice no. : SDEG-85316, Invoice details: HR-SDEG[protected] on dated:[protected].
                                      In this context, i would like to inform you, no any person has still reached at my delivery address for installation this TV.
                                      Please take prompt action for installation immediately.

                                      With Best Regards

                                      Sant Prasad Singh
                                      (m_[protected])
                                      Amazon India customer support has been notified about the posted complaint.
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                                        O
                                        Old lady maid
                                        Aug 25, 2021
                                        Resolved
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                                        Resolved

                                        Address: www.amazon.com

                                        Your return pick-up is scheduled for: Thursday, 26 Aug, 2021, 07:00 - 19:00 The phone number we've given to the carrier for this pick-up is [protected]

                                        Pickup Address
                                        Rahela
                                        703 14/144 Ratan Esquire, Apartment, Chunnigan
                                        Chunni Ganj
                                        KANPUR Nager, UTTAR PRADESH, 208001
                                        Phone: [protected]
                                        Pickup Time:
                                        Thursday, 26 Aug, 2021, 07:00 - 19:00
                                        Pickup Tracking ID:
                                        [protected]
                                        Amazon Return ID: DGJR4Ln5RRMA
                                        Order ID:[protected]
                                        Item Descriptions
                                        Quantity
                                        Coverage Hybrid Armor Design Detachable and Stand-Up Feature Dual Layer Protective Shell Hard Back Cover for Moto E5 - XT1920DL 5.7Inch - Jet Black

                                        Consignment number:[protected]
                                        package Number :[protected]
                                        Aug 27, 2021
                                        Complaint marked as Resolved 
                                        Refund amount as president billing
                                        Amazon India customer support has been notified about the posted complaint.
                                        Cash On Delivery

                                        Mobile Case Cover - Comment #3883538 - Image #0
                                        Old lady maid's [Complaint's author] reply, Aug 25, 2021
                                        Please give cash as per paid without any deduction as per did during undergarments same did in products as send unique case cover which can't fit in India Mobile.
                                        As Pre there Billing includes Tax amount of tax also sum of total amount ₹148/-. (Cash Paid).

                                        Already done deduction when Undergarments was return connected [protected] Link Account of State bank of India.

                                        Mobile Case Cover - Comment #3883723 - Image #0
                                        What they mention what they have Cash in Delivery.

                                        Mobile Case Cover - Comment #3883725 - Image #0
                                        Hiding there due they already will not be applicable as the order.

                                        Mobile Case Cover - Comment #3883726 - Image #0
                                        There Products and they continuously doing with each and every products they going make thing just to Cash on Delivery taken already in previously products they haven't paid purchase amount return just they paid good price now as per GST where they are going to show which was purchase account to return as pre transaction is negative and positive sight of business kindly have word with where you all are submitting Tax as per in Name of TAN card because in such clause Responsibility won't also take any Chance's according as pre members are mention in business according to Relatives.

                                        Mobile Case Cover - Comment #3883731 - Image #0
                                        Old lady maid's [Complaint's author] reply, Aug 25, 2021
                                        https://www.consumercomplaints.in/snapdeal-com-b100038/page/13#get-cl2664280

                                        They Amount wasn't return fully as pre there Billings.
                                        Old lady maid's [Complaint's author] reply, Aug 26, 2021
                                        Your Return Instructions
                                        Additional Instructions for mailing your package
                                        Securely package your return to avoid damage during shipping. If possible use the original packaging.
                                        Your return pick-up is scheduled for: Thursday, 26 Aug, 2021, 07:00 - 19:00 The phone number we've given to the carrier for this pick-up is 7307171773

                                        Pickup Address
                                        Rahela
                                        703 14/144 Ratan Esquire, Apartment, Chunnigan
                                        Chunni Ganj
                                        KANPUR Nager, UTTAR PRADESH, 208001
                                        Phone: 7307171773
                                        Pickup Time:
                                        Thursday, 26 Aug, 2021, 07:00 - 19:00
                                        Pickup Tracking ID:
                                        512964213377
                                        Amazon Return ID: DGJR4Ln5RRMA
                                        Order ID: 406-5747350-1741945
                                        Item Descriptions
                                        Quantity
                                        Coverage Hybrid Armor Design Detachable and Stand-Up Feature Dual Layer Protective Shell Hard Back Cover for Moto E5 - XT1920DL 5.7Inch - Jet Black
                                        1
                                        [protected]

                                        Have good reflex Convened with customer care executive.

                                        Buy return delivery freaky.

                                        But products handing over to him just told hint that can defined consumer Court as return clauses because she very acknowledgment among courts already of snapdeal telecommunications numbers of her [protected] please have brief consider with her.

                                        Mobile Case Cover - Comment #3884155 - Image #0
                                        Mobile Case Cover - Comment #3884155 - Image #1
                                        Old lady maid's [Complaint's author] reply, Aug 26, 2021
                                        https://www.consumercomplaints.in/snapdeal-com-b100038/page/13#get-cl2664280
                                        Refunded in Amazon Pay.

                                        Mobile Case Cover - Comment #3884577 - Image #0
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