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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 172

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I have ordered Samsung 551 Litres 3 Star Frost Free Inverter Double Door Refrigerator on 23 june 2021.
scheduled delivery was on 30-june-3021.i was expecting this on scheduled date but did not delivered and was not able to track status also.
i started contacting amazon customer service after 30th jun 2021regarding it.After contacting many times via call and chat, amazon help
team told me that product is in shipping stage...
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Vivek0305
Jul 16, 2021
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Money not refunded

I ordered a 'SONY WH-CH510 WIRELESS HEADPHONE-BLACK' on 23rd June and paid using my SBI credit card, but I cancelled the order immediately. The refund was initiated on 24th June but I haven't received it to the date. I have regularly called Amazon but the problem is still unresolved. The order ID is :ORDER #[protected]....
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subbalakshmi Anupindi
from Visakhapatnam, Andhra Pradesh
Jul 16, 2021
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Login fails

I have been using Amazon for the last ten years and didn’t have any difficulty in login or placing order. But since 15th July I am unable to login. I tried several times with given mail id and password. They have sent otp but didn’t receive any otp on mobile or email. But after reaching home I tried on my I pad and it asked to change the password so accordingly ai have done. Luckily it works on my I pad. But in my office when I was trying...
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Vipin Panjwani
Jul 16, 2021
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Refund of cancelled order in sbi credit card

I ordered a product from sbi credit card which was later cancelled but no refund since 24 June has been credited to my credit card. I am fed up of talking to amazon customer service but they are not helping properly....
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tushar narang
Jul 16, 2021
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Regarding refund initiate and utr number

Hello
i want to complaint about amazon as i had ordered cell phone on 24th june (redmi 9a) with sbi credit card of rupees 5699 but next day amazon had cancelled the order and intitiate refund as it is showing refund will be successed on 30th june and it is successfully paid but when i had checked my credit card there is no amount credit. it is a fraud done by amazon. i had called 4 to 5 times to amazon customer care but they are not...
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Address:Shipping Address Abhay Kujur 19 Peace Road Lalpur LALPUR RANCHI, JHARKHAND 834001 India

Amazon site /order detail shows "Delivered on Monday Package was handed directly to the customer." But I did not receive the package and I did not get any phone call from Courier . My order no is - ORDER #[protected] Ordered on 28 June 2021
my Shipping Address

Abhay Kujur
19 Peace Road Lalpur
LALPUR
RANCHI, JHARKHAND 834001
India
Mobile no -[protected]...
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DrHemantyami
Jul 15, 2021
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Faulty Hard disk

Address:Balewadi road pune 45 Gauravi apt 6 Chakankar mala

I have brought Seagate Harddisk of 2 TB but after its delivery when I checked I found that its capacity is only 512 Gb ..Totally loss of money...
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Vishalchaudhary11
Jul 15, 2021
Jul 17, 2021
This thread was updated on Jul 17, 2021
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Refund not received even after 22 days of order

I had placed two orders one of Rs 2699 and other of Rs 2049 on 24 june and had cancelled that on the same date that was 24 june 2021 but I have not received the refund of the orders till now and nor have I received the refund reference id for which I had complained on 4th july. Please look in the matter and help initiate the refund as early as possible....
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Reetunaudiyal
Jul 15, 2021
Jul 23, 2021
This thread was updated on Jul 23, 2021
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Not given my refund of 2799.

Address:Ekta enclave lane 1st kargi chwok beltekta enclave kargi chwok banjarawala road Dehradun

I Reetu Naudiyal from Dehradun . I want to state that I have a account in Amazon.in. I have order a product (noisefit endure smartwatch) of order I’d[protected] on 23 July . Then I cancelled order on same day and payment was prepaid . According to Amazon my refund initiated and reflected in my account till 4 July 2021. But after that when my refund is not reflected I called Amazon customer care they said reference no. Of refund is...
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I am the prime member of Amazon and on 25th June 2021 and I have placed 4 orders and the order is cancelled by the seller due to MRP error . But after that till now I have not received my amount . I have placed the order through credit cards and please help me sir for my getting me my refund back. 🙏🏻 I am attaching the screenshots of that order id please help me to solve my problem....
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Duraipalam thanasingh p
Jul 15, 2021
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Digital delivery of K7 antivirus, not received

I placed an order for k7 antivirus premium - one user; one year for rs 229/- on 10 july 2021(order #[protected]. But I have not yet received the antivirus through digital delivery. Kindly check and resend the same to my email ([protected]@yahoo.co.in) or kindly cancel the order and make a refund of the amount.
Thanks
p.duraipalam thanasingh
[protected]
[protected]@yahoo.co.in...
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joseph45
Jul 15, 2021
Aug 23, 2022
This thread was updated on Aug 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not yet received/ RRN not provided

My Amazon.in Order #
[protected] amount rs.4719.60 was cancelled by me and as per your
email on 24th june 2021 the refund was initiated i waited for 5 business
days money didn't get credited to my account. I followed up this issue and
the case was escalated for the Refund Reference Number which was not
provided to me. The supervisor, including amazon support people, told me to
wait until Friday,...
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I orders an watch watch extend from Amazon on 7 July 2021
And it was supposed to be delivered in 10th July 2021

But I received an empty box

Then I raised Complain to Amazon customer care
After that they said we will help you and start a investigation

After few days
They sent me an email
From Amazon.in
Saying that we heard your complain and processed you...
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sanjay medhane
Jul 14, 2021
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VSI*AMAZON STAN deduction without my consent

Address:2,Shabari Apartment, Saubhagya Nagar,Gangapur Road

Last 2 months Rs 199 are being deducted from my ICICI account.When asked to ICICI customer care they informed that I have given standing instructions for the said vendor buy I never.This is cheating from Amazon as many such type of complaints I found on social media.
I am not even a Amazon prime member.Then what for money is sucked from my pocket ?
Please stop this Amazon immediately.
VSI*AMAZON STAN...
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Rakesh Khatua
Jul 14, 2021
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Refund not initiated to my bank account

I purchased a product on amazon 23 jun using my canara bank UPI same was not received money. and I asked then for refund. As per their confirmation refund initiated on 06 of July. Still it was not reflected my account but they give me references no[protected]....
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Tacaz Sina
Jul 14, 2021
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Refund on receiving damaged product

Hello,
My username : [protected]
My registered email id : [protected]@gmail.com

I ordered Lenovo ideapad D330-10IGM Laptop-Tablet as on 7/07/2021 order no:[protected] in exchange for my HP Laptop. I received the product on 10/07/2021. It was neatly packed but the screen of the tablet was damaged. Hence, after consulting the amazon customer service and providing necessary evidence that the product was...
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Address:C-34 MAJNU KA TILA Civil Lines NEW DELHI, DELHI 110054 India Phone: 9899465549

I have ordered STRATEGI Herbal Lizard Repellent, Tracking ID:[protected] on 10.07.2021 which has been deliver today i.e. 14.07.2021
the delivery boy came at my area but he rudely refused to come at my door by said that you can complaint anywhere i will not come... i m in hurry...if you have to come to me where i m standing otherwise you do complaint... i will not come... Buy

I have not expect this kind of misbehave...
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rayad19
Jul 14, 2021
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Delay in delivery from Amazon India

I ordered an item from Amazon India on 10th July. Today is 14th july the item is just rolling up at same single place somewher in Gujarat from surat to ahmedabad and vice versa.
There is no speeding up in the delivery. As th parcel is to be get delivered in Maharashtra state. Its already wasted 3 days of given time frame of delivery. The main issue is they are not transporting it and status update showing that parcel is delayed due...
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Rajbar Singh
from New Delhi, Delhi
Jul 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account hold/blocked by Amazon

Address:Delhi Ayanagr Phase5 110047

Hi,
I am Prime member of Amazon, on 9th July-21 when i am trying to login it giving message your account is locked due to misuse of services. Same time i have called to amazon customer care, he said ok we have raise your request for unlock account and wait for 48h, but nothing happen again after 48h i have called and got answer wait for 24h but again noting happened, again called to customer care got answer wait for 24h but again...
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Div0512
Jul 13, 2021
Jul 13, 2021
This thread was updated on Jul 13, 2021
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Didnt get Refund

Website:www.amazon.com

Since Last three years I am asking for the refund for a order and still have not got the refund. The Amazon customer care say go to the bank and bank say go to the Amazon. What can I do?...
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