Amazon India Complaints & Reviews

I ordered Bajaj Majesty ICX Neo Induction Cooktop (Black) B010FVFS8 from Amazon.com on 26.07.2021 wise Order Number[protected] sold by Cloudtail India Pvt. Ltd., Thane, Bhiwandi 421302.

Product was received to my address on 29 July 2021 at that time the product was totally damaged as I opened the box. And the hotplate is break down in pieces. Within in 5 minutes of delivery of product I filled a replacement request.

Amazon created a new Order Number[protected] dtd 29.07.2021 and was shipped from Bhiwandi warehouse.

At the time of delivery replacement of product, the delivery assistant unable to deliver the product due to verification option & Item image not matching with website image and other reason.

Multiple times replacement request created and pickup failure( 11 to 12 times). Regularly I am contacted to Amazon customer care, they created pickup request but due to verification options is wrong as per delivery assistant then I contacted to Amazon each and every times (11 to 12 times) and told them to cancel the verification option as delivery assistant told us but the request was never fulfilled and still problem is not solved. I telephonic talk to customer care of Amazon each time 1 to 2 hours, 3 to 4 times.

I am requesting to Indian Consumer Complaints Forum please look into the matter and refund the amount or Replacement of the product.

I have order for eclare divine Led photo frame of mother mary, size 18×24 inches but I registered for return of this item on 16th as I placed order for bigger size. I am worried as no one has come to pick up the returned item.pl. arrange to pick up the item and refund the amount to whomsoever it may concern

Had purchased a HP laptop on Amazon India platform on 28th July 2021. The Laptop delivered was defective and Amazon had sent in their personnel to verify the defect on 4th August which was successfully verified as defective and therefore a replacement order was accepted by Amazon. At the time of delivery of the replacement order the delivery executive did not deliver the product claiming that the laptop to be exchanged should be in a working condition. Subsequently a refund request was initiated by Amazon customer care which was never picked up. No one from the Amazon team contacted for the pickup of the laptop even after multiple requests were raised for a return pickup over a period of one month. After one month Amazon India is disclaiming it’s liability to pickup the defective product and refunding my money. I have emails invoices and records of all the return requests raised. Why should a consumer be punished for the sellers fault and can the seller just waive off its liability like this ??

I m jasia I ordered a catwalk sandle and I received a different products and the pick up is done almost 15 days but my refund is not reach in my account and today Amazon customer service provider me refrence no. But I contact a bank customer care he said there is no refund amount received in your account the reference no is 30005112041204093887515 PLL resolve my issue

I m jasia ... I ordered a catwalk sandle and I received a different products and the pick done is almost 15 days but my refund is not reach in my account the Amazon customer provide me today reference no. And I contact a bank customer and he said there is no refund amount received In ur account the reference no. Is 30005112041204093887515 plzzz check this once and resolve my issue

I m jasia I ordered a catwalk sandle but I received a different product and the product is pick up almost 15 days and my refund is not reach in my account...the reference no provide me 30005112041204093887515 I contact my bank customer care he said there is no refund amount in ur bank PLZZ resolve my issue as soon as possible

Refund of Rs. 749/- has been made by Amazon on 28 January 2020 regarding the product reference number is - [protected]. But the refund has not been received yet.
Bank saying no amount is received by them. I've talked to them again and again but no response is coming. So I need to fail a "charge dispute " on them, to get the full details. I need to bank resolve this issue as soon as possible or I'm gonna take some legal action.

Delivery Boy picked Flipkart order not ready to return my product.

Amazon product is with me that has no use for me. And I lost my flipcat order too which price is too much than amazon product.

I have order oneplus nord 2. But received empty box. I have call from amazon customer service. But she said I can't help you. I have investigate and your product deliverd your doorstop safely. So I am not back your money .and replacement. Plz help me. Back my money.i have paid on 29999.😤😤😤

Sir,
I have already ordered bass headset one month ago. But still i didn't received order in Amazon app shows " order delayed due to late" it does not shows estimated delivery date. Kindly give permanent solution for this

I ordered a gaming cabinet for my pc and then i returned it without receiving after that i did not received any refund from amazon. I have complaint about it on amazon helpline number but they are keep telling me that your amount will be credited within 2-3 days but it's been 20 days i did not receive any amount.

I have purchased against one LED TV (80 cm) by order no. :[protected] on dated[protected] and, received against Invoice no. : SDEG-85316, Invoice details: HR-SDEG[protected] on dated:[protected].
In this context, i would like to inform you, no any person has still reached at my delivery address for installation this TV.
Please take prompt action for installation immediately.

With Best Regards

Sant Prasad Singh
(m_[protected])

Your return pick-up is scheduled for: Thursday, 26 Aug, 2021, 07:00 - 19:00 The phone number we've given to the carrier for this pick-up is [protected]

Pickup Address
Rahela
703 14/144 Ratan Esquire, Apartment, Chunnigan
Chunni Ganj
KANPUR Nager, UTTAR PRADESH, 208001
Phone: [protected]
Pickup Time:
Thursday, 26 Aug, 2021, 07:00 - 19:00
Pickup Tracking ID:
[protected]
Amazon Return ID: DGJR4Ln5RRMA
Order ID:[protected]
Item Descriptions
Quantity
Coverage Hybrid Armor Design Detachable and Stand-Up Feature Dual Layer Protective Shell Hard Back Cover for Moto E5 - XT1920DL 5.7Inch - Jet Black

Consignment number:[protected]
package Number :[protected]

My package was return without deliver...
And there is not any phone call by delivery boy and no refund of money.

I have ordered on Amazon.in for HP F6V97AA#ACJ EXTERNAL DVD-RW DRIVE but product containing another model number i.e. GP70N was delivered, moreover even after placing the order of replacement again same items was delivered. Descripstion mentioned on product and invoice are varied.

I ordered one comforter ( blanket) kn 9th June. I returned this product on 12 th June due to colour quality, but still I havn't received my refund amount. Amazon I request you, please return my money.
Please check what is the reason and refund me my amount.

Hi,

I am happy with Amazon service and products. I have complaint about one Amazon employee his name is Mohammed Saif Saleem he is from Hyderabad and working for Hyderabad Amazon facility as per my knowledge. He has criminal charges against him for IPC 506 and 507. Multiple FIRs are booked against him since last 2 years and he is working without any issues in Amazon. All FIRs are booked in Saidabad police station, Hyderabad. His mobile no is [protected].

If Amazon starts hiring people who has criminal background then it will be very bad for company growth. Please take action against this fellow. His mobile

I Have ordered oneplus buds z from [protected]. I returned it on 20 aug. but i have not received my money till now.. please return my money ASAP

I have not get the refund of ruppes 99 pls give my refund

Amazon is full of ### delivery guys they don't know how to talk to consumer and it happens every time amazon never take action. I ordered clogs 2 times from amazon but delivery boy refused to deliver at given address and said do what you can do nothing going to happen with me...Flipkart myntra shopclues every delivery guy came to given address dont know to tell you guys but amazon is worst