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Amazon India Complaints & Reviews

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Updated: Dec 9, 2025
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Amazon India reviews & complaints page 174

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shibu7428
from Balasore, Odisha
Aug 19, 2021
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Sir iam unable to complete my pending kyc .
When i try to complete my kyc when show me something went to wrong...
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    Ghani Khan
    Aug 19, 2021
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    Address: Amazin
    Website: Amazon

    My headphone mic is not working
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      E
      Erbansod
      Aug 19, 2021
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      Address: ramabai ambedkar nagar Vilas Nagar Amravati 444604

      I am Gulshan Bansod

      A refund of 499 rupees was successfully processed on
      Tuesday 10 August 2021 at 12:49 PM to my account by amazone.
      Refund Reference Number #[protected] for 499***
      amount should have been credited to my sbi account by now, but i have not received the refund till now.

      I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

      I have confirmed with amazon and they have successfully processed the refund but did not get
      +1 photos
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        Khanghem thaimei
        Aug 19, 2021
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        I ordered miniso earpiece on August 11, 2021..i prepaid for it .. Which I cancelled it on the same day... I received my refund successful statement on the day itself but it was not credited to my bank yet..its already more than a week now.. Please kindly look into the matter
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          Anuj20
          Aug 19, 2021
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          Address: Nauka Tola Ramkola Road Ambedkar Nagar Padrauna Kushinagar, Nauka t
          Website: Www.amazon.in

          Sir/mam on dated 12th of apirl according to amazon they refund my amount of 2399 but till now still i did not get this refunded amount in my bank account.
          And also they provide me the refunded ref. No. After 2month of refund
          Please help and resolve my problem
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            M
            microntech
            Aug 18, 2021
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            Website: www.amazon.in

            The Dell monitor is being sold by AMAZON India at much higher price than the selling price of the Manufacturer i.e. Dell Technologies.
            Pictures attached for reference.
            +2 photos
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              aniket rawat
              Aug 18, 2021
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              Hello i anike rawat want my samsung galaxy z fold 2 so please unhold my amazon account at the earliest and also send my samsung galaxy z fold 2 to me at the earliest as the estimate deliverey date on 25 august wednesday 2021 and they dont gave me order id i swear but my mistake is that i dont keep the screenshot as i believe thgat amazon provided me the best service ever as i ordered so many things from it . I hope you and amazon solve my problem.
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                aniket rawat
                Aug 18, 2021
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                Website: amazon.in

                Hello, i am aniket rawat from india uttarakhand kotdwara pauri garhwal district on 18 th august 2021 i ordered samsung galaxy fold z 2 but amazon but my account on hold and not giving my product to me pleasr help.
                Amazon account name: aniket rawat
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                No account on hold show kr raha hai
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                  J
                  Jagdishbishnoi
                  Aug 17, 2021
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                  महोदय मैने अमेजन से उत्पाद खरीदा था जो मुझे गलत उत्पाद प्राप्त हुआ।इसलिए मैने उसको रिटर्न कर दिया। परन्तु कंपनी हमें रिफंड देने से मना कर रही। इसके बावजूद की हमने उन्हें वीडियो साक्ष्य दिया कि रिटर्न करते समय हमने अमेजन प्रतिनिधि को वही उत्पाद लौटाया जो हमे प्राप्त हुआ।

                  अतः शीघ्र ही इस मामले का संज्ञान लेकर हमें रिफंड दिलवाए।

                  Order no[protected]
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                    neeraj95024038
                    Aug 17, 2021
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                    I ordered a product on amazon on 22nd july and i have a delivery estimated date on or before 27 th july while I oredered.
                    But now my order has no update sine then and showing order recieved.
                    When I try to contact customer care the only answer i can get was out of stock and don't know when it will be on stock.
                    If don't have stock why amazon could order ??
                    +2 photos
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                      Nikhil000794
                      Aug 17, 2021
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                      I ordered a product through amazon on 25.06.2021, Amount Paid-17097 Rs Mode of payment - via debit card of pnb but that order got cancelled from the company's end same day and still i didn't receive any refund amount. I contacted amazon team many times and said please give me refund or refund reference number so that i can contact with my bank but they said we are not getting generate refund refrence number. They give only date not solution and still i didn't receive any refund.
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                        Nikhil000794
                        Aug 17, 2021
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                        I ordered a product through amazon on 25.06.2021, Amount Paid-17097 Rs Mode of payment - via debit card of pnb but that order got cancelled from the company's end same day and still i didn't receive any refund amount. I contacted amazon team many times and said give me refund or refund refrence number so i can contact with my bank but they said We are not getting generate the refund refrence number and still i didn't receive any refund.
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                          Meimei
                          Aug 17, 2021
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                          Website: www.amazon.in

                          I had placed an order with Amazon on 27th July 2021. Received a mail from amazon regarding shipment of the order on 31st July 2021 with tracking ID. The order was supposed to be delivered by 03.08.2021. Upon tracking the shipment using the tracking ID provided, it was found that the tracking ID provided by Amazon was of some other shipment which got delivered on 08.07.2021 at a different location that too way before I even placed an order. I took this matter up with an amazon executive on 04.08.2021. Received a mail from the seller stating that the product cannot be delivered at my location. On this note I had then asked the amazon executive to cancel the order and refund the amount. The only replies I've been getting from contacting the amazon executives is " the order will be cancel in 3 days/ 72 hours followed by a refund". I tried cancelling the order from my end but this option was not available in my order section either. It's been 14 days since I lodged my first complaint with amazon in this regard and till date I have not received any call/sms/email regarding cancellation and refund for this order.
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                            shivam enterprises
                            Aug 17, 2021
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                            Address: shivam enterprises 127/b main road whiefield opp south india shopping mall bangalore-560066

                            As i was about to receive a parcel from Banaras your delivery boy called me from near to my road and i asked him to come forward then he denied and asked come to come over near the vehicle where i could not trace him and left without informing as i kept on searching and calling back from my reg no [protected] to[protected] and pin 3904.

                            Please ask your communicate properly while delivery as i am really disappointed for the most awaited parcel.
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                              R
                              Really good bro just
                              Aug 17, 2021
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                              I'm not going Bharat matrimony to be able to do it
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                                Kasht2911
                                Aug 16, 2021
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                                Address: India

                                I ordered this dyson corrale straightener from Amazon.in but got a different and fake product in place of it for which I paid Rs 36900/- and when I tried to replace the product they decided to block the account and since then, I am trying to track on the refund through emails, social media and calls but had no luck till now. As it was my first order with them and just had a phone number registered and no email address so they kept on emailing me saying that I need to email them from the registered email and I kept on asking them to call on the registered phone number instead as don’t have access to any email other than kasht* email
                                I have added the email on several occasions via the link they sent but still they ain’t providing me the access to the account so that I can make the necessary changes myself

                                I am losing on the product as well as my money here !!!

                                Please help
                                Amazon India customer support has been notified about the posted complaint.
                                Aug 16, 2021
                                Updated by Kasht2911
                                Again and again marking it as resolved without resolving it
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                                  Arshdeep singh Gill
                                  from Amritsar, Punjab
                                  Aug 16, 2021
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                                  My amazon registered mobile number is [protected] and I am prime membership holder but they are delivering me worng items these days which i order then they asked me to replace when that also not worked they asked me please change seller or buy from diffrent seller but diffrent seller also sending wrong product models/colours every time i order now where should i go please tell me worst experience as a membership holder
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                                    Adarsh2308
                                    Aug 16, 2021
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                                    Sir/mam,

                                    My name is Adarsh Pratap Singh. I have paid an amount of Rupees 399.00 to amazon through amazon UPI ( which is connected to my UCO bank) on 30/06/2021. Afterwards I returned this order due to some personal reasons on 01/07/2021. Refund for ₹ 399.00 was initiated on the same day . But the amount still hasn't reflected in my account. Amazon sent me this REFUND REFERENCE NUMBER[[protected]] and told to contact customer care. I contacted UCO customer care and also visited my branch account but i didn't get any refund yet. So I implore you to kindly look into it as it is urgent for me.

                                    Thank You
                                    Adarsh Pratap Singh
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                                      Ravi Shankar [email protected]
                                      Aug 16, 2021
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                                      I made a payment to swiggy on 11-8-21 which failed of127 rupees.the refund issued but still not credited in my account.my ph no is [protected].email tiwaryravishankar.[protected]@gmail.com
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                                        Rak12kumar
                                        Aug 16, 2021
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                                        Hello sir
                                        May name is Rakshit kumar sir I have complain to Indian bank
                                        Amazon refunded to 24 July but Indian bank not refunded to credite may account
                                        May account no- [protected]
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