Amazon India Complaints & Reviews

I have been frauded by a person from amazon who was saying that he is giving me part time job in amazon...I have lost my 24.8 lacs. Nd now he is demanding 22 lacs more to give my 24.8 lacs back...pls help me to get back my money..🙏🏻

I ordered Sparx shoes on 29 July 2021 by online mode I done cash transaction of 799 by Bhim upi ..but till date I didn't get the product as well my refund ...they told to fill charge dispute form but Indian banks don't have such policy ...my reference number is[protected], so please kindly respond to this complaint and help me getting my money back

My name is Ajinkya Murumkar I ordered Sparx navy blue shoes of worth 751 on 6 July 2021 and due to personal reasons I returned it on 8 aug and Amazon initiated refund on 23 July but till now I am unable to get the refund, amazon sent this reference number[protected] and told mi to fill charge dispute form but Indian ban don't have such policy, so please kindly respond to this complaint, it's very urgent ..
Thank you

Order number:[protected]
Order date: 06-Aug-2021

*Invoice is attached.
*Activity of the package with respect to time is attached.

In messages it shows "The package is returning to the seller" and when he receives it the money should be returned as well but the time period(10) of money returning policy has extended to a whole month and there is no sign of refund.

This is my first time returning an item and I am very disappointed that the proceedings are taking this long. Please see where the fault lies and try to resolve my problem.
-Thank you

Transactions 1500 failed amount debited but not received refund transactions date of 19th August 2021.transation UPI no.[protected].

Hi sir i placed an order on Amazon @ 12 am deals on discount, i ordered it on 4th August nd the scheduled delivery date was 9th Aug, still now they didn't delivered my item, i don't want refund i want replacement nly, they are playing with me, i almost called them more than 30 times including chatting with Amazon customer support . The last 4 digits are 1947 of the order id, they already shipped it they're not giving the exact location i am waiting for that product, i[censored] can't deliver a product why the hell u guys accepted it nd shipped it, still now it's showing in the transit, please help me to get that order r replacement, but i doesn't want refund

I have purchased a product name Amazon Fire Tv stick on 16th October 2020 which was not working properly. After so much of discussion finally Amazon agree to return the product and payback my amount Rs.2499.

As per amazon they paid amount in my account on 19th August 2021 which was still not recieved in my account as on 13th September 2021.

I have asked on my bank customer care and also in branch but they are unable to track any transaction.

Please do the needful.

Regards

Gaurav Sharma

I made a payment through my card on 9th July which it showed as failed and I recieved an error. But the money was deducted from my account. However Amazon delivery boy said that they did not receive the money and you will recieve a refund to your account. Then on 10th July I made the same payment in cash on delivery mode and received my product.

I made my bank do proper investigation and it turns out Amazon recieved my payment...

Pls my Alfa active I am trying past one weak ago pls active my Alfa id NAJMA TAJ

We are currently a seller on Amazon India and I need to file a complaint regarding a review violating amazon's guidelines and even after trying to contact their team and regular follow-up we are still stranded.
Below are the details of the same -
Review Date - 1st September 2021
Reviewer Name - Amazon Customer
Review Caption - very bad quality as well as doesn't look good
Link to the same - https://www.amazon.in/gp/customer-reviews/RWICJH78N0NTI/ref=cm_cr_dp_d_rvw_ttl?i...⇄
Amazon guidelines - https://www.amazon.com/gp/help/customer/display.html?nodeId=14279631

The review on the other hand is defamatory and uses harsh language.
I hope my issue would be addressed and resolved.
Thank You.

I have ordered samsung M31s phone on 18Aug 2021about priced 14799 and I payed through my ASAAM GRAMIN BIKAS BANK DEBIT CARD ENDING 0728 in Advance .But after arrival my Shipment I cannot accept it because of some personal issue, and they said they will refund my amount, on Sep 1 2021, amazon send me two payment refference number since o ordered on exchange scheme Refference numbers Are
SJE7EDPC0000KSGKU4BE
SJE7EDPC0000KSGKU4BE

Please refer to ORDER #[protected].

The item Happilo 100% Natural Premium Californian Almonds, 200g was not received, though the delivery status shows the item has been delivered as per Tracking ID:[protected].

Kindly resolve the issue

Amazon customer service executive cancelled my order without asking me

I ordered a product on 7th September 2021 and the delivery date was 9th. I saw the status on app that it's running late but will be delivered soon/next day. So I waited the next whole day but the product didn't arrive. I called them on 11th asking about the status. They said it'll surely be delivered on 12th however it didn't arrive on that day too so I called them again on 12th at night. The agent placed my call on hold and said I'll check the order details. But while the call was on call I received an SMS about order cancellation. I immediately asked the agent why did he cancelled the order without my permission and all he said that I'm sorry but it couldn't be delivered since it was already running very late. My concern is I purchased that product at a discounted price and now the price has been increased. Moreover, during the call, I never asked the agent to cancel my order or neither for a refund. I just asked about the status of my product. Please give me the product at that price ONLY (999rs). I DO NOT NEED A REFUND

ORDER #
[protected]

this product is not delivered but amazon is showing delevered

I recently purchased a mobile phone from Amazon with the order number[protected], and I have been a customer for the past eight years with the registered mobile number [protected], [protected].

Due to COVID-19 circumstances, I opened the package after a few hours and discovered that the product packaging had been tampered with, with only the charger and cord remaining. Then I began escalating the problem to the customer service team. They began an investigation, and after a few days, they informed me that the investigation team had confirmed that the merchandise had been delivered properly. As per your investigation, I require the Proof of Investigation report to be sent to my email address.

I don't want to lose my Rs. 10500/- to an unknown person without knowing who they are. Why should I pay you the money, and if you refuse to even consider my request, I will file a case in the Consumer Court and at the same time I will be posting this in the social media as well and send it to the Media as well.

Dear Team,

I ordered Apple's Steel Case Series 6 smartwatch on August 21st. I got it on August 25th and I got the smartwatch I got the wrong order I contacted the Amazon customer service and told them my problem and I mailed them. I sent them photos of the wrong item I found. They took my complaint and asked me to contact them on 30 August. I then contacted them on 30 August. They accepted my request to return the product and the wrong product I received was taken from me by the delivery part on 31st August and they checked the product from me and picked it up. So if we had to reinvest because we got the wrong product, I would have contacted them later if they canceled my refund request but I have a polite request to help.

Order Id[protected]
Item- New Apple Watch Series 6 (GPS + Cellular, 44mm) - Silver Stainless Steel Case with White Sport Band
Date- 25 August 2021

Regard,

Rutik

I have placed a prepaid order for 20 water proof mobile pouch which was expected to ve deliver on 4th Sept 2021.
But yet not received

Order no. "[protected]"

Its been 11 days after order placed No estimated delivery date or any tracking details, No response from seller, and no support from amazon.

first complaint on 3rd sep
second on 6 sep and
third on 9 sep
still no action or any responce from neither seller nor amazon all amazon employees on call saying that they have taken complaint but every time not genrating a complaint token as matter of their performance goes down this kind of level amazon mentaing in india.

Amazon not refund me til date

I am writing to inform you that I made a UPI transaction of ₹725.00 on 31st August, 2021 wide Transaction ID:[protected] through Amazon Pay which is pending from UPI but deducted from my account ending 2849.

I contacted Amazon 2-3 times and everything they told me that the payment is pending by your bank side and you only have to contact to your bank for this pending transaction.

But My bank executive told me that the payment is only pending and stucked by amazon and this problem is faced by many customers of amazon.

Today I called a Amazon customer care and talked one of amazon executive named Ashish who is so rude to me and use filthy languages and cut my call. I'm going through financial problems and this ₹725 is very big amount for me.

Please find the below screenshot for your reference.

So, I am hereby requesting consumer complaint cell to look into this matter and help me out as early as possible.

Thanks and Regards,
Rohit Choudhary
Mob:[protected]