Amazon India Complaints & Reviews

I had placed an order with Amazon on 27th July 2021. Received a mail from amazon regarding shipment of the order on 31st July 2021 with tracking ID. The order was supposed to be delivered by 03.08.2021. Upon tracking the shipment using the tracking ID provided, it was found that the tracking ID provided by Amazon was of some other shipment which got delivered on 08.07.2021 at a different location that too way before I even placed an order. I took this matter up with an amazon executive on 04.08.2021. Received a mail from the seller stating that the product cannot be delivered at my location. On this note I had then asked the amazon executive to cancel the order and refund the amount. The only replies I've been getting from contacting the amazon executives is " the order will be cancel in 3 days/ 72 hours followed by a refund". I tried cancelling the order from my end but this option was not available in my order section either. It's been 14 days since I lodged my first complaint with amazon in this regard and till date I have not received any call/sms/email regarding cancellation and refund for this order.

As i was about to receive a parcel from Banaras your delivery boy called me from near to my road and i asked him to come forward then he denied and asked come to come over near the vehicle where i could not trace him and left without informing as i kept on searching and calling back from my reg no [protected] to[protected] and pin 3904.

Please ask your communicate properly while delivery as i am really disappointed for the most awaited parcel.

I'm not going Bharat matrimony to be able to do it

I ordered this dyson corrale straightener from Amazon.in but got a different and fake product in place of it for which I paid Rs 36900/- and when I tried to replace the product they decided to block the account and since then, I am trying to track on the refund through emails, social media and calls but had no luck till now. As it was my first order with them and just had a phone number registered and no email address so they kept on emailing me saying that I need to email them from the registered email and I kept on asking them to call on the registered phone number instead as don’t have access to any email other than kasht* email
I have added the email on several occasions via the link they sent but still they ain’t providing me the access to the account so that I can make the necessary changes myself

I am losing on the product as well as my money here !!!

Please help

My amazon registered mobile number is [protected] and I am prime membership holder but they are delivering me worng items these days which i order then they asked me to replace when that also not worked they asked me please change seller or buy from diffrent seller but diffrent seller also sending wrong product models/colours every time i order now where should i go please tell me worst experience as a membership holder

Sir/mam,

My name is Adarsh Pratap Singh. I have paid an amount of Rupees 399.00 to amazon through amazon UPI ( which is connected to my UCO bank) on 30/06/2021. Afterwards I returned this order due to some personal reasons on 01/07/2021. Refund for ₹ 399.00 was initiated on the same day . But the amount still hasn't reflected in my account. Amazon sent me this REFUND REFERENCE NUMBER[[protected]] and told to contact customer care. I contacted UCO customer care and also visited my branch account but i didn't get any refund yet. So I implore you to kindly look into it as it is urgent for me.

Thank You
Adarsh Pratap Singh

I made a payment to swiggy on 11-8-21 which failed of127 rupees.the refund issued but still not credited in my account.my ph no is [protected].email tiwaryravishankar.[protected]@gmail.com

Hello sir
May name is Rakshit kumar sir I have complain to Indian bank
Amazon refunded to 24 July but Indian bank not refunded to credite may account
May account no- [protected]

I had ordered for HIKVISION 8 CG DVR, 5 BULLET CAMERS, 2TB HARDDISH, WIRE ROLL and required connectors 4k supply HD 8MPCamera combo kit.

But I only receive a piece of wire in it.

My self Manoj S, i ordered a product (Boult True Buds, amount ₹1799/-) from amazon on 18th July 2021. But my product was totally defected so i returned my phone on 22nd July 2021 to amazon. I claimed for refund to amazon so amazon send me a message for initiating refund that they had initiated my refund on 22nd July 2021, but yet i didn't get any message from my bank that for any transaction for ₹1799/- i called to amazon and they provide me a reference no. "[protected]" for my transaction. I called to my bank "union bank of india" they said there is no transanction on that date after that again i called to amazon and discussed with this problem they advised to file charge dispute, (Reference no. "[protected]") so i want to do charge dispute file. My amount is ₹1799/- and name - Manoj S,
Mobile no. [[protected]] my account no. Is [[protected]] ifsc code - UBIN0915866.
Please help me to credit my refund ₹1799/- in my account. Please file charge dispute. Kindly help.
I am enclosing here mail image which is recieved from amazon.

I am satyam Verma. I have purchased a product worth ₹1408 from Amazon through my debit card of Indian Banks on 19 july 2021 and later 29july returned it. From Amazon side they states that my refund amount has been processed and they are stating that may be its from bank side they have not processed the amount.

Name: satyam verma
My account no: ×××××××0836
Refund Reference #[protected]

So I have to get my car fixed and I will be there

For the update I will get back to you and I will be there

I was purchased the mobile(Mi 10T pro 5g) through amazon app, order id[protected] on dated 22.12.2020, When I enter the IMEI no in exchange offer it is not recognise and displaying error that IMEI no doesn't match with selected model.
Requesting to you kindly resolve the error as early as possible.

I had paid for an oculus quest 2 product on Amazon Oculus Quest 2 €” Advanced All-In-One Virtual Reality Headset (64GB)
This product was never delivered, yet Amazon claimed it was delivered. I then asked for the delivery agents number and Amazons rep told me it is company policy not to give his number. They claimed the OTP code was entered by the delivery agent and yet no one had called my phone numbers. Also, my friends and i have noticed that mostly this OTP is not even asked for by the delivery agents and neither was I asked for an OTP on most occasions. To cut a long story short i don't have the product and wish to file a case in the consumer court. Later, I will also make this public so no other person falls prey to bad management of Amazon

Red tape slipper

I ordered a boat earphones from Amazon and I got it at 8th of July but later I found its quality was not what I expected and I decided to return it. The next day i.e 9th of July the delivery boy came and took it from me. And till this date I haven’t got my refund back. I called at Amazon and they say that they have initiated the refund but the bank haven’t transferred the money to my bank account. They gave me a reference number and suggested me to fill a charge dispute form.
(Refund reference no[protected]

I booked Phillips earphones as Order #[protected]. As the product seems defective, I had returned the same. I got confirmation from amazon that the product was returned intact on 22/07/2021 and the amount will be credited to my account.

but the amount is not yet credited either in my bank account or in the amazon pay balance.

please check

My register mobile no [protected]
Maine ek order kiya price 18585=
Mera refund amount debit ho gya lekin order place nahi hua aur mera account hold kar diya so please my account unblock ya my refund amount back

Amazon pay later lending partner idfc first bank
. Refund money 2573 Pls check Amazon told me contact idfc first bank lending paryner.why i contact idfc first bank.i relationship only Amazon not idfc bank.that is your company responsibility. I paid full outstanding bill.my responsibility end. Your company technical issues that is your company responsibility. I already complained play Store. Security question:
Reg mobile no [protected]
SHANTANU KUMAR
Dob 12/03/1995
Mail [protected]@outlook.com
Mothers name- krishna kumar
User Amazon pay later.
Illegal auto debit.
Already paid manually total bill 4669. Bill generated Amazon pay later 4669 on August months. I pay manually Amazon apps through upi 4669.bank reference id[protected] Pay through airtel payment bank to idfc first bank via Amazon apps. 4669 total bill august which I received mail. Then I paid full amount4669.but 2096 amount updated Amazon pay later section show.2573 not updated. Afterthat IDFC first bank auto debit to my SBI account.my SBI account debit 2573 on 5 august. I request you pls refund 2573. I attached proof 1.airtel payment bank manually paid statement 4669
2.sbi auto debit statement screenshot 2573on 5 aug
3. Amazon pay later paid to idfc first bank screenshot total bill 4669