Amazon India Complaints & Reviews

I am not the only one. I could see so many complain related to refund from amazon.
Pnb and Amazon are just fooling me around and wasting my time. My amount of rupees 1297 was refunded to my pnb account on 17th July but could not see any details.
They are not able check through reference no. and refuses to check even most of the time.
Please find my reference no.
75105171198000713860135
75105171193000693321343

It's a humble request help me and provided solutions.

I am not the only one. I could see so many complain related to refund from amazon.
Pnb and Amazon are just fooling me around and wasting my time. My amount of rupees 1297 was refunded to my pnb account on 17th July but could not see any details.
They are not able check through reference no. and refuses to check even most of the time.
Please find my reference no.
75105171198000713860135
75105171193000693321343

It's a humble request help me and provided solutions.

I have order a mobile on 24/06/21, but cancelled the mobile on same date, but money not received in my account, I have complain on Amazon India they gave me a references no .03255221 Amazon say your money is refunded but not credited in my account
My account no is[protected]
Sir
Plz check my details & helpus for refunded money 8799

May be the Amazon largest e commerce company in india but it is worst in case of customer service .
I placed an prepaid order on 25 june of boat rockerz 370 headphone amount rs 1199, of this amount I payed ₹ 46 from my Amazon pay balance and the remaining ₹1153 from my debit card .
I cancelled this order after few hours and refund of ₹46 of Amazon pay came on time but amount of ₹1153 which should be credited in the account in 3 - 5 days didn't came even after 10 days . So I decided to contact my bank 🏦 and for locating the amount bank demands reference number with which i am not provided by the Amazon .
After all this I contacted Amazon customer care more than 5 times in duration of 3 days and now it's been more than 1month I was calling them for the reference number and getting no resolution with no assured reason of delay .
Amazon customer care simply told me that they will forward this message to back end team .which will later mail me the reference number .
Didn't expect that their back end team is on sleep from the past 1 month .
By seeing their type of behaviour it looks like the Amazon doesn't care about the inconvenience of their customer, their only focus is to make profit whether it is through the coffin of their customers.
Is this the behaviour of the company which claims that it is the Earth's Most Customer-Centric Company.

Hi I have placed an order in amazon on 17th July 2021 at 11:14 .later at 11:47 i made the payment twice because of payment was declined with amount Rs.1209. So i need my refund for amount 1209+1209.HDFC bank confirmed that the funds were credited to the benificary on 24th July 2021.

I would like to inform you on that I have made a order of nike shoes on Amazon india and have found some issue with pair size so cancelled the order immediately as per Amazon team my refund approved and inItiated to transfer as per policy REFUND amount of 11995 /- has not been received yet, as per cc team my refund is in process I have spoken many time with different person but problem still the same no body resolve the issue. My order cancel date of 25 june 2021and now after 30 days they ask me for wait 5-7 more days. Kindly do the needful and help to get the refund reference number so that i can check with my bank as they are denied to receive any payment from Amazon in my account.and said that how is possible that payment is done without generating reference no.so please help me to get the date of amount transfer and reference no of the refund payment. It will help me to get my money back and keep me ready to shopping with Amazon again.

Order no.[protected]
Concern Number - ( RRN missing - [protected] )

Dear Sir

I have not received Order#[protected] item and in website (order tracking) it is showing it is delivered yesterday i.e. 29.07.10. Unfortunately now this is frequently happening with Amazon

Sir/madam I ordered through Amazon India but due to some reason I return the item. For the return items Amazon India refund the money and they provide the RRN but the amount is not showing in my y account. Plz do the needful..

Hi,

This is Srikanth from Hyderabad, had recently ordered a product from Amazon India with Order Number #[protected] for which the said date of delivery was 27th Jul'21 which is prime delivery. Issue is said product reached final delivery station on 27th Jul'21 and i being in the same city till now the delivery dint happen inspite of calling repeatedly every day executives are not giving any information of where the product is and what is causing the delay and there is no mail communication also that product is getting delayed until today when i asked the senior folk to drop a mail regarding the same.

Please take necessary action on the amazon transportation services and the customer care to ensure timely information is actually given to the customer.

Also help me in expedite the product delivery.

Thanks & Regards,
Srikanth.SP
[protected]@yahoo.com

PRODUCT description G-T-A VCity-Digital Download-NO DVD-NO CD-NO online multiplayer mode-full pc game
I am an senior citizen aged 73years wish to play the game since your product description shows that it is easily to downladed hence I have placed the order as per above on 05-07-21
Surprised to note that I have received a notice from the seller that Order Id and Product name asked me to send whatsapp and mail noted therein I have also send whatsapp and Mail on 14-07-21 to the address noted in the notice ( Xerox copty attached here in)till now there is no reply from their end both whatsapp and mail
You have dealing with a fraudulent supplier so you are requested to return the money amount paid by me to my bankers Rs.655/-immediately a line of reply is solicited from your end to me

SUNDARA MOORTHI S
[protected][protected]@gmail.com

I have ordered AmazonBasics 564 L Side-by-Side Door Refrigerator (Silver Steel Finish) the order id is #[protected]

I have opted for a warranty claim service because of the failure of the sensor panel which can able to control the temperature of the refrigerator. As soon as I started facing this issue (in April 2021) I have contacted the helpdesk. They have filed my issue and in return, they have sent me a mail stating that my issue will be taken up by a technician, and the person has called me and said - The sensor panel needs to be changed. And he had raised the order request for sensor panel. It has to be delivered and installed by date - 17 July 2021 (as mentioned by amazon technical team).

Now, none of the technicians is responding to my calls and the current technician is responding with very rude behavior. I am regularly following up with the helpdesk but my issue is not yet resolved. The warranty period is of 1year on the product and 5 years on the condenser. It seems like they are neglecting the customer issues. They are postponing the dates but no solution to my issue. I have also raised a complaint with the amazon helpdesk about the technician. But there is no use.

Kindly help me with the justice as earliest as possible.

Sir Mene 1 Order 20th May Ko Place Kiya Tha But Abhi Tuk Mera Order na To Shipped Hua HE Na Hi Delivered And company mera koi bhi response nahi de rahi aur na hi delivered kur rahi ye complaint me 29 tarik ko kur raha hu abhi tuk shipped bhi nahi hua he plzz solve my problem
Order Date[protected]
Order No:[protected]

I cancelled a product on Amazon worth 12899 and they initiate my refund in my account and sand me refund reference no -30005111991199204697583
I have account in Punjab national Bank
My account no- [protected]
I don't get refund yet.

My amount is not reflected in bank account reference id is provided. But bank is denying from relecting any amount.the amount is of 6549.even after 10 days😡

I purchased Malabar Gold & Diamonds 22k (916) 5 gm Yellow Gold Coin (3 units) online using Amazon app. At the time of order, no details regarding the delivery was mentioned. Once the order was placed on 23 July 2021, it was showing the deliveriy date between 6th April and 11th April 2021. I immediately contacted amazone to cancel the order. However Amazon representative informed that they were unable to cancel the order as it was a gold purchase. They informed that they can raise a cancellation request and if the seller (Malabar gold and diamonds) is not responding within 48 hrs amazon has an option to cancel the order and process the refund. I again waited for 48 hrs. In the mean time I received a message from Seller (Malabar gold and diamonds), that they can't deliver the item and it will take more time. When ever I request for cancellation, I am getting the same response from seller (Malabar gold and diamonds). Now since 48 hrs completed I again contacted amazon this time they are telling that they can't cancel and seller (Malabar gold and diamonds) has to cancel the order. Escalations was raised and waited for another 48 hrs. Story continues and no help received. The attitude of the employees were as if they were giving it for free. No one was even ready to listen or help. Just keep telling the same thing. I need the order to be cancelled and refund be issued at the earliest

My order number for the above item is[protected]. i made the payment rs 299/- via icici bank BIL/ONL/[protected]/AMAZONSEL/AMAZON_W on 28/07/2021..
shipping addres is
R.Visweswaran, d2 Thodi wing 1, Ragamalika appartments, Thiruvengadam st, Mandaweli, chennai 600028 mobile number is [protected].

Now ur web site show no such a order.
pl arrange to dispatch the item or arrange for the refund
regards
R.VISWESWARAN
[protected]

Date - 12 july 2021
Refund Reference # 74332741194119334360622

मैंने सोमवार(26/07/2021) को Amazon pay ki सहायता से अपने bank account se Dusre bank account me ₹15000 transfer kiya.लेकिन मेरे bank account se paise kat jane ke bawjud bhi paise dusre ke bank account me nhi gye.
Jiska transaction id-
[protected]

Amazon delivery person took my 2 products on 20th july and till now i have not got the refunds
i have contacted customer support 100 times but no help
amazon is now fraud company
they took my products and not sending me the money as well
plz help

Dear Sir/Madam,
I am Ajay Choure savings bank account holder of your bank with a/c no [protected]. on 17/07/2021 when I tried to make a transaction for an amount of 20, 949.00 Rs on Amazon website through internet banking my money was deducted but the transaction is not yet completed.
When I contacted the Amazon customer care they replied that they didn’t receive any money for that particular transaction
Here is the reference of the transaction: [protected]IGA LNWABQ0
After that I called the state bank customer care Case no – 59707887
They replied money will refund after 5 working days, but my money not refund
It has been 10 days since then and I have called multiple of reminders. they don't response properly
So here I am requesting you to please look into this matter and refund my money as soon as possible I attached all transaction information