Amazon India Complaints & Reviews

This is with respect to the above mentioned order dated 15th July. I received a damaged product. I always make video and same i made. I contacted amazon on call and chat on the same day and asked for their help. They asked for the pics and the same i provided to them. As their was no option to upload video and they said pics are enough, i complied with tht. Next day i decided to provide them video and ask them on twitter (my biggest mistake). The social media team thereafter took over the investigation on 16th wnd asked me to wait for 1-2 days. Today 21st is over and I'm yet to receive any final report regarding the damaged product. Whenever i contact them they reply with the same bot mails or copy pasted mails asking me to wait further. Even after requesting and begging for speedy response they say they haven't got response from the investigation team nd thus can't help. I'm at my limit sir, I'm dejected, frustrated and deeply worried abt my money. I paid money for a complete product not for a damaged product. I HEREBY REQUEST YOU WITH FOLDED HANDS TO KINDLY LOOK INTO MY ISS ASAP SIR 🙏🙏🙏🙏. I'M REALLY AT MY LIMIT 😭.

MANISHANKAR is the name of the person who is looking into my matter from social media team. And I have been getting copy pasted mails which r fooling me from POOJA, JYOTHI, KARTIK, TREVOR, SRIRAM ETC. They don't want to listen to me .

I request u sir pls help me 😭😭. Also guide me where should I go from here as social media team is really pathetic at the moment qnd fays after days fooling me

After cancelling an item on 25 Jun’21 I have not received the amount of Rs. 28300/- till this time 22 Jul’21 for order ID[protected])
After raising complaint their customer service associates are saying me as a customer can not do anything but to wait as a helpless creature.

Thanks,
Amit Kumar
[protected]
[protected]@gmail.com

Amazon order no. #[protected], placed on 28 March 2021, Crompton cooler. Mail 1/4/21 shows dispatched, Sold by: PiyshStore. Rukhsana talked on 16/4/21 that delay is due to LOCKDOWN. PiyushStore replied on 18/6/21 that our account is suspended 2 months back so unable to help you, contact Amazon.
Contact option on customer service page of Amazon rejecting calls by stating unable to find your order. Reem replied on 23/6/21 to contact amazon.in site. Sethu Soss replied on 25/6/2021 that he is setting special team to settle the matter..But there is no further progress.. Raksha replied on 5/7/21 to send mail from Registered email id. Mail sent on2/7/21 from Registered email id replied unable to deliver massage even after multiple retries. Same message again on July 3, 4 and 5 also. It appears that email is also blocked.

Company name -Amazon,
Order id[protected],
product -Redmi 9a,
Date of order[protected]
Amount -6119.10,
Reg mobile no -[protected],

Above is the complete details related to the product

Amazon customer services are saying a refund has been initiated from their side. But they are not able to provide the refund reference number for this transaction with the help of which I can talk to bank customer care to track that refunded amount to my credit card.

I purchased ifflicon tv for 11 july 2021.dilivery date is 17 july but not dilivery. I complain for amazon customer care no. Costomer care ask 24 hours solved your problem.next day message out for dilivered today but evening massage dely dilivery on customer request. No any type of call me any dilivery agent. I complain 18, 19, 20, and 21 july daily but not respon. All time asked your problem solved 24 hours. Dilevery agent daily message out for dilivered and evening massage without call delay dilivert on customer request. Three time call for tcl agent installation but amazon agent not dilivery my tv. I mently harested company behavior.

I have purchased a tab "I KALL N4 4G Calling Tablet (7 Inch, 1GB, 16GB, Dual Sim, Volte) (Black)" of Rs 5699 on 6th July 2021 from Amazon India, Which is damaged tab, not opening.

When i requested for return, the return was approved but neither the courier person is picking up the product nor they are returning my amount.

I returned the 3 products whose order ids are[protected],
[protected],
[protected]
And 7 days have been paased i haven't received any refund yet ...
Registered mobile number is [protected]
And when I talked to customer service agent they are only making excuses .. i want my money back today itself ... My huge amount is stucked there ...

I shopping a 3 products- tshirt, Chawanpras and paragon sleeper from Amazon.but my money is not refunded, and I cancelled my product same days.
Amazon provide me a refund reference no.
30005411951177222940401

I had returned a product to amazon, and i got a message from amazon that i will get my amount from 28/6/21 to 2/7/21.amazon also give me a transaction refund reference number. But ultimately i didn't not get money till now.this is message from amazon-
Your refund for the order[protected] of Rs.1799.00 has been processed successfully on[protected]. The amount should reflect in your account by Next 5 business days.

The Refund Reference Number for the transaction is[protected].

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Refund Reference Number. Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Sbi bank says that it is not our fault, this is issue of amazon.

I'm buy a AMD Ryzen 5 processor form Amazon buy date 5/7/2021 mujhe Package delivered hua 15/7/2021 KO to maine receive keya aur Tab package open keya aur usmai sirf box tha wo bhi damage aur processor missing tha to maine call keya amazon Pe to unhone kaha sir inquiries hoga ap befikr rehiya apko refund ya replace mil jayga 19/7/2021 KO hm apko call karange to sham tak maine wait keya koe call nhi aaya phir maine call keya amazon ko To unhone kaha ke sir hm ismai kuch nhi kar sakte I m sorry na to maine kaha to main kya karu abhi to unhone kaha ke hm ismai kuch nhi bata sakte.. Hm pura samjaya unlog KO phir bhi unlog ya topic mai baat he nhi kar rahe the bol rahe the Sir main apke koe aur help kar sakta hu to maine kaha ap sirf yahe boliyea main ab kya karu ya 22000/- to mera he gaya to unlog cl ko cut kar diye ab main kya karu consumer court mai mai jaunga aur mera pass to koe idea nhi h amazon wale mera sat fraud kar diye

I ordered a slipper through Amazon which was delivered on 13th of July 2021. The product was defective and seems to be used prior to being delivered. I since then have tried to return the slipper FIVE times. The first three times the pick up guy refused to take it back but the last two times they didn’t even show up. When I tried to call them upfront they won’t pick up. All Amazon does is to assure me that my product will get picked up the following day and it has been embarrassing for me to stand out every day for the pick up guy only to get the pick up cancelled for a trash product that has been delivered to me.
Order No:[protected]
- Abhinav Ojha

Amazon mailed the refund status on 24 June 2021 but then everytime I cal customer care they send a mail it is processing technical error etc but it's been 25 days now (20 July 2021) I haven't received the refund when asked to bank the bank told merchant did not process the refund yet

I saw vaccancy in Quikr for data entry in amazon India Pvt Ltd applied for the job they conduct interview through telephone and ask me to wait for selection confirmation .next day they call and told me iam selected and check the email and also send me offer letter application form and QR code for sending money rs 1500 for security uniform and I'd card and will Refund after completing 7 days training .I paid the money bcoz when I try to scan the code it mention the amazon name and also the offer letter are also very clear about their terms but one thing they not properly say about the job location next day received another call ask rs 5000 for starting salary account in hdfc and apply for mediclaim also send account opening form in hdfc ask scanned signature and personal bank account details .I feel something fishy so I not paid the amount bcoz without knowing the job location and also without complete the training how they start bank account
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I have order oneplus phone on amazon on 25thjune rs 24999 but I have cancel my order after 10min on that day but my refund yet not received it has been 25days gone and my bill date is 25july but they have not refunded my amount

Team,
I have received product on 17 July 2021 from Amazon
As per order the brand and size is not matching. Now from yesterday I am trying my refund but got response that it will be solved on 20th July. They have mistakes and not want to pay me refund. Kindly help me.

Abhijit taley
[protected]

Team,
I have received product on 17 July 2021 from Amazon
As per order the brand and size is not matching. Now from yesterday I am trying my refund but got response that it will be solved on 20th July. They have mistakes and not want to pay me refund. Kindly help me.

Abhijit taley
[protected]

Today, on July 19, 2:40 pm your delivery boy took 100 rupees of mine illegally. The order was of rupees 999 and he took 1100 rupees from me.

This is very surprising matter that Second time that I am receiving a wrong item against my orders.

Why this is happening, Pls explain & arrange a call also on my cell no[protected]

I ordered puma sneakers however they have delivered the wrong product i.e. 1 slipper and some other style of puma shoe only 1 single pair. I already returned the product but it's not updated the system yet. When i talk to csr of Amazon customer care they have told me they did not get the return product hence they cant help me. I've sent the email as well along with the packaging of wrong product delivered...
Pls advice..

I had done three transactions of 5699 on amazon through Flipkart axis bank credit card unfortunately my order got cancelled by the company but the refund refrence number is not genrated by the company and i have not the refund yet its been almost 15 days. the date of transaction is 24.06.2020