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Amazon India Complaints & Reviews

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Updated: Nov 18, 2025
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Amazon India reviews & complaints page 191

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D
DJbravo
Jul 1, 2021
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I ordered the product of ₹149 on Amazon.in with Amazon Pay UPI which is linked with SBI A/c. In first case of order the transaction failed & money deducted from my bank A/c but Amazon Revised my payment of ₹149.
But in Second Case of order as I was told by Amazon to retry the payment, I initiated payment with Amazon Pay UPI & Again transaction failed & Money Got Deducted from My Bank A/c, But Amazon didn't Revised My Payment which is ₹149.
Bank Reference ID of the Transaction is[protected]
Jul 2, 2021
Complaint marked as Resolved 
I Got My Money Back ! Thank You So Much Amazon.in :)
Amazon India customer support has been notified about the posted complaint.
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    K
    Khelaram das
    Jul 1, 2021
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    Address: Bangalore, karnataka

    My name khelaram das, my amazon registered mail id [protected]@gmail.com. I had order panasonic trimmer, order id is[protected] and it was defected. I returned this on 29 th june. Pickup done but my money not refunded. And I order fortune mustard oil 5 litr jar. I received this product in damage condition. I call customer care he said he give refund. But money not credited on my account. Just now I got a mail that my account is closed. Still now money not refunded. And amazon said my refund cancel. Please help
    +2 photos
    Amazon India customer support has been notified about the posted complaint.
    Jul 06, 2021
    Updated by Khelaram das     Respected sir, mam,
    When will i get my refund money?? Please help
    Jul 30, 2021
    Updated by Khelaram das     Sir/mam
    Still now no reply from amazon. And my money not refunded
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      C
      Chinmoy Bhuyan
      Jul 1, 2021
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      Address: ward no 2 dhemaji tiniali
      Website: Amazon.in

      I had cancelled an order immediately after ordering it, the refund was initiated by amazon but after the promised credit date no money was credited into my account..I contacted the bank and they said no refund is detected in their servers.Also amazon hasnt given me my refund reference number yet (RRN)
      +1 photos
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        S
        sanjay_archicavans
        Jul 1, 2021
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        I have ordered and delivered a Hindware Nadia 90 CM 1200 m3/hr filterless Auto clean kitchen Chimney, Order no is[protected] order date is 27.06.2021, delivered on 28.06.2021.

        When technician visited to install it he advised me that it is wrong chimney in respect of size, so i need 60 CM one.

        I was not aware that it comes in multiple sizes and i need to get measurement of the space before ordering.

        When i call customer technical team they say it is not replacable with different sizes and also not returnable.

        Kind Regards
        Sanjay Pandey
        [protected]
        Amazon India customer support has been notified about the posted complaint.
        Jul 01, 2021
        Updated by sanjay_archicavans         Enclosing here image of pack of product which is still still not opened and Invoice for your reference.

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          V
          vikas sharu
          Jul 1, 2021
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          Sir
          I had a purchased a product on amazon on 30/04/2021 using my canara bank credit card but my order was cancelled by amazon that amount not received. i asked for refund as per their confirmation refund reference number as 6197445131646649406100 for Rs 1323.75 i had contacted your customer service number they is no proper response hence i had to mail you. Please help me sir in this matter so that money is credited to my account at the earliest
          Amazon India customer support has been notified about the posted complaint.
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            K
            Kanti Dawda
            Jul 1, 2021
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            I have booked online on Amazon India some products, I am trying to make payment, but having problems.
            Amazon India customer support has been notified about the posted complaint.
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              S
              ShruthiMysore
              Jul 1, 2021
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              I received the Damaged product as soon as i opened the order I have ordered this item with other two orders together but I received each one separately and as the last item i received was completely damaged and glass is broken and i tried to reach customer care they did not respond properly and I asked for even replacement i did not received proper response. So could you please resolve this issue which i did not get resolved from (Amazon India) https://www.amazon.in/
              Product Name: Hupshy Tempered Glass screen protector
              Received on:[protected]
              Price: 199 Rs
              +1 photos
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                R
                Raja Ram Karak
                Jun 30, 2021
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                My name is Ashok Kumar Mishra and I had ordered Redmi Note 10 of RS.14499(ordered twice and cancelled twice ) in Amazon on (20th June 2021) and cancelled on the same day. And on 25th June 2021 the refund was to get credited in my source account of Indian Overseas Bank.
                Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                30005411721171143457891 and 30005411721171094652136 and told me to fill charge dispute form but Indian Overseas Bank doesn't have such policy. So
                please kindly respond to this complaint it's very urgent.
                My Mobile no is [protected]
                Thanks you sir
                +2 photos
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                  N
                  Nambaru VSVN Murthy
                  Jun 30, 2021
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                  I have received a mail to today stating the following
                  "Your Prime membership ends soon - Renew early and pay only Rs.999 899 for another year of Prime. Continue enjoying uninterrupted Prime benefits."

                  I have immediately renewed
                  "Order #[protected]
                  Placed on Wednesday, June 30, 2021
                  Item Subtotal: Rs.999.00
                  Order Total: Rs.999.00"

                  You have promised Rs.899/- but charged Rs.999/- I request you to kindly return the extra amount you have deducted from my account at the earliest
                  Amazon India customer support has been notified about the posted complaint.
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                    J
                    J Jeet
                    Jun 30, 2021
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                    I ordered Oswal one piece commode but a damay product was delivered. I raised pickup request 4-5 times but everytime Amazon delivery partners gave false information and updated status as customer cancelled pickup.
                    I am interested in getting the refund for the damaged product.
                    Order no :[protected].
                    Amazon India customer support has been notified about the posted complaint.
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                      A
                      as9982280371
                      Jun 30, 2021
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                      Didn't get refund after returning product and they are refusing to initiate my refund
                      +2 photos
                      Amazon India customer support has been notified about the posted complaint.
                      Jun 30, 2021
                      Updated by as9982280371                       Receipt I got day of return

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                        R
                        Rajput Anand Gaurav
                        Jun 29, 2021
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                        Address: Mumbai

                        Item is very cheap quality and it was under warranty and its inner some parts were defected, when i call company to change it they told that we have to send them the item or we have to take help from local shop. They will provide the defective part. 6 months passed they have not sent any material and now they are asking to send the machine . I have attached the entire chat . Kindly help.
                        +1 photos
                        Amazon India customer support has been notified about the posted complaint.
                        Jun 29, 2021
                        Updated by Rajput Anand Gaurav                         Order#[protected]
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                          K
                          kchugh0101
                          Jun 29, 2021
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                          Address: GMC Gondia Hostel, Bajaj Nagar, Near Nehru putla Square

                          My bank is not helping me to get my refund back of Rs. 499/- which Amazon is claiming to have refunded.
                          Refund reference number:[protected]
                          Amazon India customer support has been notified about the posted complaint.
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                            1
                            135685293174850
                            Jun 29, 2021
                            Resolved
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                            Resolved

                            Address: Taki, Saidpur, Saidpur Rajbanshi Para

                            Refund realesed from Amazon. But refund amount not reflected in my account.
                            +1 photos
                            Jun 30, 2021
                            Complaint marked as Resolved 
                            My refund is successfully.
                            Amazon India customer support has been notified about the posted complaint.
                            Jul 11, 2021
                            Updated by 135685293174850                             Refund realesed from Amazon. But refund amount not reflected in my account.

                            Refund reflected issue again.

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                              A
                              Anamika94
                              Jun 29, 2021
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                              My order Id is[protected]) and RRN no. Is 194743 and amount is supposed to be reflected on[protected] but I didn't get it.
                              Amazon India customer support has been notified about the posted complaint.
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                                S
                                Shubha sa
                                from Ernakulam, Kerala
                                Jun 29, 2021
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                                On 8-May-2021 I ordered a product from Amazon India.
                                On using my ICICI credit card, I was suppose to receive the cash back. On checking in my Amazon account, it shows no information about cash back. I also called and enquired at ICICI bank, they informed me to check with Amazon only.
                                And Amazon customer care does not has any provision to check/enquire about cutomer queries.

                                Please help to get the cash back. Amazon should not cheat customers about cash back offers during purchase and not providing anything after the purchase is done!

                                Order :[protected]
                                Date : 8-My-2021
                                Purchase amount : 901Rs
                                Amazon India customer support has been notified about the posted complaint.
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                                  A
                                  Anishbhat
                                  Jun 29, 2021
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                                  Address: Nagrota jagti colony, Lane no 10 block 55 flat 24

                                  Refund initiated but not credited in bank, by amazon, it had been 10days
                                  Amazon India customer support has been notified about the posted complaint.
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                                    Anishbhat
                                    Jun 29, 2021
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                                    Address: Nagrota jagti colony, Lane no 10 block 55 flat 24
                                    Website: Amazon.in

                                    I have received reference number from Amazon, and in Amazon transaction, refund is initiated, but not credited in bank account
                                    +1 photos
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                                      A
                                      Akshat Maithani
                                      Jun 29, 2021
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                                      Order of - 1 World Map - Laminated Both Sides
                                      Order Date - 29/05/2021
                                      Order Number:[protected]
                                      Invoice Number : DEL[protected]
                                      Invoice Details : HR-DEL[protected]
                                      Invoice Date : 29.05.2021
                                      Refund Reference # 74332741155115370632954
                                      order price - 144
                                      +1 photos
                                      Amazon India customer support has been notified about the posted complaint.
                                      Jun 29, 2021
                                      Updated by Akshat Maithani                                       Solve
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                                        P
                                        Pranaykumar Chennoju
                                        Jun 28, 2021
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                                        HI Amazon Team,

                                        I am deeply concerned about your service as my money amount rs 999 has been debited from my credit card without any consultation or permission of mine. My ICICI bank credit is linked for the Amazon prime account for monthly subscription of 129. Today along with 129 rs Extra 999 were debited from my credit card as ICL*AMAZON STAN. Please consider this issue as serious. Waiting for you reply.

                                        My contact number +91- [protected].
                                        Email: [protected]@gmail.com
                                        Amazon India customer support has been notified about the posted complaint.
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