Amazon India Complaints & Reviews

When I observed rupees 999 was deduced. I have not made any transaction today. I am very disappointed by this. I have always trusted Amazon with my purchases. Kindly resolve this matter.

Refund of ₹3540
Amazon claims that on 25/06/2021 at 3:26pm IST they have issued refund of ₹3540 on my mastercard ending 1436. The amount is not reflecting in my account statement. Would like to confirm the status. Please do the needful.

I was raised return complaint for Ordered on 7 July 2021 Order#[protected] after receiving the item because it was not as per my requirement/expectation and return was as per company's policy. Seller was dispatched again another piece of the same product when i saw my amazon account then i was raised cancelled order of this.

Now seller not arrange for collection of this item from my home and nor refunded my money till date. Kindly resolve the my issue .

We ordered one item through amazon and we received the item broken. The item was returned immediately. Again we received the same item on 17/07/2021 but it also broken. We immediately lodged request for return of item and refund of the amount on 17/07/2021 through mobile app.

But till now the issue isn't resolved.

On 27 june 2021 at 02:13AM (IST) amazon have issued a refund to my card ending with 4934 which I haven't received. Please help me resolve this transaction.

On 17/07/2021 I made an online order to the merchant Amazone for Vegetable seeds for 439/-rs & payment of it was done through SBI internet banking mode... Amount deducted soon after it but on a few minutes amazone sent a mail of Order cancellation for the reason of Failure payment & amount wil be refunded if duducted... No amount refunded so i complained twice to the concerned bank throught online service. The resolved & closed the complaint by giving supportive description that gateway transation was successful & the same amount is credited to concerned merchant.. When i called back to Amazone care the told amount not credited to us... So plz resolve the problem & refund the amount

On 17/07/2021 I made an online order to the merchant Amazone for Vegetable seeds for 439/-rs & payment of it was done through Canara internet banking mode... Amount deducted soon after it but on a few minutes amazone sent a mail of Order cancellation for the reason of Failure payment & amount wil be refunded if duducted... No amount refunded so i complain to the concerned bank throught online service. The resolved & closed the complaint by giving supportive description that gateway transation was successful & the same amount is credited to concerned merchant.. When i called back to Amazone care the told amount not credited to us... So plz resolve the problem & refund the amount..

I was misbehaved by a Amazon executive for not having change money ye he called me to my society gate which was 1 km away from my home and acted very rude and in a loud tone asked me to bring the change, the order amount was 440/- and i gave him a 500/- note. He humiliated me with his rude and loud behaviour.
Executive name: Prince Sagar ([protected])

I am upset for many days but can not get any help : please give me my money back

I returned a product because amazon sent me different brand shirt whose order id is[protected] ...what is happening .. firstly amazon is sending me something else other than what i ordered and now not issuing refund .. they are doing fraud with the customers .. this is not acceptable .i want my money back Today itself .. registered mobile number is [protected]

I have ordered boat rockerz 235V2 which is of 1099. Which got delivered on 27 Jun. I have placed for return on same day. The person from Amazon came and resived it on 28jun and then on 8 jul got a mail the amount has been credited. Which is not yet transferd to my account. I have done each step guided by Amazon customer service. And now they say they can help it. This is the attachment of reference no. Of transaction..

Same problem happened with me. I purchased redmi 9 and one year protection plan as well on 23 june and returned it on 26 june. I did not get my mobile(5949) refund it. I only got my one year protection plan refund that is 499.wbat they are doing they are giving me one refrence number for both the product.
How it can B possible if they sent me money from one refrence id so I will get refund of both the items but I got refund of only one item.i did not get my mobile refund that is 5949.am really fed up with amazon. My number is [protected]

My account number :[protected]
Reference number 826850
Plz find my money 688 rupees

I cancelled my prepaid order (id[protected]) on 25 June normally it takes 3-5 days but when my refund did not completed even after 10 days I contacted Amazon customer care and he assured that it will take less than 3days to generate reference number but i did not get and after that I called them two more times but they always keep announcing future dates and my problem is not solving.
Bank will not even listen to me in the absence of reference number, I want the reference number so I can contact with bank for my amount, help in getting me the reference number
Thanking you

Refund 688
Reference number 826850 a

Hi I have purchased "Swadesi Pulse Oximeter Fingertip, Blood Oxygen Saturation Monitor Fingertip, Blood Oxygen Meter Finger Oximeter Finger with Pulse, O2 Monitor Finger for Oxygen" from amazon app. and is delivered a defective product, is not showing digits in display.

Product details are as follows:
Order Number:[protected]
Invoice Number : HNWN-278
Order Date: 03.06.2021
Invoice Details : DL-HNWN[protected]
Invoice Date : 03.06.2021
Sl. No Description : Amount 1 Swadesi Pulse Oximeter Fingertip, Blood Oxygen Saturation Monitor Fingertip, Blood Oxygen Meter Finger Oximeter Finger with Pulse, O2 Monitor Finger for Oxygen | B0953ZSJH9 ( 9H-KYJX-NMRO ) HSN:7007
Unit Price : ₹1, 016.10
Qty: 1
Net Amount : ₹1, 016.10
Tax Rate : 18%
Tax Type : IGST
Tax Amount Total:₹182.90
TOTAL: ₹1, 199.00

Also Invoice is attached with this mail.

Product is in Not working condition.
Also raised a replacement of this product on 8th June, 2021, with Order no:[protected], which was cancelled due to delay delivery.

Require documents attached are :
1. Product Image
2. Shipped Package Image
3. Invoice (as no bill inside package)
[protected][protected][protected][protected][protected]
Personal Details are:

Name : MRINMAY MONDAL

Address:
S/O- Susanta Mondal, Vill- BABUNPUR,
PO- MALDANGA,
Dist- PURBA BURDWAN,
WEST BENGAL,
INDIA
PIN-713145

Land Mark: Opposit of Rashon shop on Katwa Road,

Contact No: [protected]
[protected][protected][protected][protected][protected]
As I got a defective product in my hand, so as per product term I deserve Return/Replace of this Item.

So it is better if you return my product as early as possible as replacement will take a long time from your end as per my previous experience.

Thanks
Mrinmay
Mob: [protected]

I ordered a speaker but it was not working so I returned it but I haven't got refund till tiday amazon customer support says they have initiated the refund on 10 july 2021
Reference number[protected]
Please help me with this I need the refund back asap.
Refund initiated but not reflecting in bank account

I returned the item whose order id is[protected] and 8 days have been passed qnd successfully returned the product but haven't received any refund yet ... This is not the way to behave with customers .. and there is also a return whose order id is[protected] plz help me

I m ordering a Product from Amazon also paying online through jkbank debit card Now i cancel my order. 6 days is done not refund my money in my account Amazon customer says me your refund is received check bank statements but not received my money And Also says me call jkbank customer care and track RRN No. Jkbank customer says me Give Me UTR NO. PLEASE HELP MY RRN NO. IS 75503721199049557346668

The complaint item was purchased on 17th July 2021. The payment was through net banking of ICICI.
The net banking payment of Rs. 399 was done and same was debited on the same day from my account. If the order is cancelled how payment is still not refunded.to me.
Order No. ORDER #[protected]