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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 190

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S
SGG@
Jul 24, 2021
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On 17/07/2021 I made an online order to the merchant Amazone for Vegetable seeds for 439/-rs & payment of it was done through SBI internet banking mode... Amount deducted soon after it but on a few minutes amazone sent a mail of Order cancellation for the reason of Failure payment & amount wil be refunded if duducted... No amount refunded so i complained twice to the concerned bank throught online service. The resolved & closed the complaint by giving supportive description that gateway transation was successful & the same amount is credited to concerned merchant.. When i called back to Amazone care the told amount not credited to us... So plz resolve the problem & refund the amount
Aug 2, 2021
Complaint marked as Resolved 
A image of deducted amounts description with reference id helped them to resolve & refund
Amazon India customer support has been notified about the posted complaint.
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    S
    SGG@
    Jul 24, 2021
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    On 17/07/2021 I made an online order to the merchant Amazone for Vegetable seeds for 439/-rs & payment of it was done through Canara internet banking mode... Amount deducted soon after it but on a few minutes amazone sent a mail of Order cancellation for the reason of Failure payment & amount wil be refunded if duducted... No amount refunded so i complain to the concerned bank throught online service. The resolved & closed the complaint by giving supportive description that gateway transation was successful & the same amount is credited to concerned merchant.. When i called back to Amazone care the told amount not credited to us... So plz resolve the problem & refund the amount..
    Amazon India customer support has been notified about the posted complaint.
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      Vaibhav Pahwa2211
      Jul 24, 2021
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      I was misbehaved by a Amazon executive for not having change money ye he called me to my society gate which was 1 km away from my home and acted very rude and in a loud tone asked me to bring the change, the order amount was 440/- and i gave him a 500/- note. He humiliated me with his rude and loud behaviour.
      Executive name: Prince Sagar ([protected])
      Amazon India customer support has been notified about the posted complaint.
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        S
        sanjayavaneesh
        Jul 24, 2021
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        Address: PURANI BAZAR, BABAGANJ
        Website: Refund payment

        I am upset for many days but can not get any help : please give me my money back
        Amazon India customer support has been notified about the posted complaint.
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          V
          Vineeta Mamar
          from Noida, Uttar Pradesh
          Jul 24, 2021
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          I returned a product because amazon sent me different brand shirt whose order id is[protected] ...what is happening .. firstly amazon is sending me something else other than what i ordered and now not issuing refund .. they are doing fraud with the customers .. this is not acceptable .i want my money back Today itself .. registered mobile number is [protected]
          Amazon India customer support has been notified about the posted complaint.
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            A
            Ayyannapattar
            Jul 24, 2021
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            Address: Amazon.in

            I have ordered boat rockerz 235V2 which is of 1099. Which got delivered on 27 Jun. I have placed for return on same day. The person from Amazon came and resived it on 28jun and then on 8 jul got a mail the amount has been credited. Which is not yet transferd to my account. I have done each step guided by Amazon customer service. And now they say they can help it. This is the attachment of reference no. Of transaction..
            Jul 24, 2021
            Complaint marked as Resolved 
            They askd me to contact customer service. I have done. Then they asked me to contact my main branch I have done. Then they asked me to submit dispute form.i have done it.. Even I have raised complaint against my bank in customer service. And now when i contact them they say this only solution we have.
            Amazon India customer support has been notified about the posted complaint.
            Same issue with me kindly tell what further action can we take
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              F
              Fahimahmadtata
              Jul 23, 2021
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              Address: Ahmad manzil Road no 27b old purlia road, Azadnagar mango

              Same problem happened with me. I purchased redmi 9 and one year protection plan as well on 23 june and returned it on 26 june. I did not get my mobile(5949) refund it. I only got my one year protection plan refund that is 499.wbat they are doing they are giving me one refrence number for both the product.
              How it can B possible if they sent me money from one refrence id so I will get refund of both the items but I got refund of only one item.i did not get my mobile refund that is 5949.am really fed up with amazon. My number is [protected]
              Amazon India customer support has been notified about the posted complaint.
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                K
                Komakula nagavalli
                Jul 23, 2021
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                Address: Peddapuram sbi, ifsc 897

                My account number :[protected]
                Reference number 826850
                Plz find my money 688 rupees
                Amazon India customer support has been notified about the posted complaint.
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                  A
                  Atul Kataria Ak
                  Jul 23, 2021
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                  Resolved

                  I cancelled my prepaid order (id[protected]) on 25 June normally it takes 3-5 days but when my refund did not completed even after 10 days I contacted Amazon customer care and he assured that it will take less than 3days to generate reference number but i did not get and after that I called them two more times but they always keep announcing future dates and my problem is not solving.
                  Bank will not even listen to me in the absence of reference number, I want the reference number so I can contact with bank for my amount, help in getting me the reference number
                  Thanking you
                  Aug 2, 2021
                  Complaint marked as Resolved 
                  Amazon India customer support has been notified about the posted complaint.
                  Jul 26, 2021
                  Updated by Atul Kataria Ak
                  Did not get any response or reply from Amazon even after complaining here
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                    K
                    Komakula nagavalli
                    Jul 23, 2021
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                    Address: Kakinada
                    Website: Amazon

                    Refund 688
                    Reference number 826850 a
                    Amazon India customer support has been notified about the posted complaint.
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                      Hi I have purchased "Swadesi Pulse Oximeter Fingertip, Blood Oxygen Saturation Monitor Fingertip, Blood Oxygen Meter Finger Oximeter Finger with Pulse, O2 Monitor Finger for Oxygen" from amazon app. and is delivered a defective product, is not showing digits in display.

                      Product details are as follows:
                      Order Number:[protected]
                      Invoice Number : HNWN-278
                      Order Date: 03.06.2021
                      Invoice...
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                      S
                      Sudhir07
                      Jul 23, 2021
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                      I ordered a speaker but it was not working so I returned it but I haven't got refund till tiday amazon customer support says they have initiated the refund on 10 july 2021
                      Reference number[protected]
                      Please help me with this I need the refund back asap.
                      Refund initiated but not reflecting in bank account
                      Amazon India customer support has been notified about the posted complaint.
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                        V
                        Vineeta Mamar
                        from Noida, Uttar Pradesh
                        Jul 23, 2021
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                        I returned the item whose order id is[protected] and 8 days have been passed qnd successfully returned the product but haven't received any refund yet ... This is not the way to behave with customers .. and there is also a return whose order id is[protected] plz help me
                        Amazon India customer support has been notified about the posted complaint.
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                          Iruu 9
                          Jul 23, 2021
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                          I m ordering a Product from Amazon also paying online through jkbank debit card Now i cancel my order. 6 days is done not refund my money in my account Amazon customer says me your refund is received check bank statements but not received my money And Also says me call jkbank customer care and track RRN No. Jkbank customer says me Give Me UTR NO. PLEASE HELP MY RRN NO. IS 75503721199049557346668
                          Amazon India customer support has been notified about the posted complaint.
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                            M
                            Madhukar Surve
                            Jul 22, 2021
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                            Address: 3/16 Ganesh Niwas, I Wing 3/16 Ganesh Niwas, I Wing Mobile No. 9967504101

                            The complaint item was purchased on 17th July 2021. The payment was through net banking of ICICI.
                            The net banking payment of Rs. 399 was done and same was debited on the same day from my account. If the order is cancelled how payment is still not refunded.to me.
                            Order No. ORDER #[protected]
                            Amazon India customer support has been notified about the posted complaint.
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                              G
                              GOVERNMENT OF INDIA Ministry of home affairs
                              Jul 22, 2021
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                              I made a payment on 5th july 2021 that was a credit card bill payment from amazon order id was[protected] and amount was debited from my kotak Mahindra bank account but the transaction was declined amount deducted but not credited back to my account
                              Amazon India customer support has been notified about the posted complaint.
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                                R
                                ruth18903
                                Jul 22, 2021
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                                Address: India

                                My order was cancelled and money was deducted and refund was not done.in Amazon orders that order Amazon is not displaying the order.so I need my money back.amazon is not even responding to my emails
                                Amazon India customer support has been notified about the posted complaint.
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                                  vnmoni
                                  Jul 22, 2021
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                                  Appended below details are self-ecplanatory.
                                  It is rather puzzling, as, in spite of 4 reminders, I have neither received a positive response from Customer Service of Canara Bank or credit of Rs.1089/- in my account with them. Every time I incur unnecessary expense by way of sending my representative with passbook to the bank.

                                  I have had so many orders and dealings with Amazon, where every transaction had gone smoothly, this case is earning a bad name for AMAZON, who is also keeping quiet. It will rather be embarrassing for me and AMAZON to start all over and approach Andoerin to cancel all present arrangements, and send me a cheque directly.

                                  I request you to please arrange to close the matter by sending a cheque, and cancel your RRN.

                                  Yours truly
                                  V N MONI
                                  [protected]
                                  [protected][protected]
                                  Item: USB Type-C in-Ear Wired Metal Earphone Headset USB-C Earphone Earbuds in-line Control w/Mic for 6 Note 3 Mix 2 Letv LeEco Le 2 3 Smartisan Pro Pro 2 G

                                  Amount Rs.1089.00

                                  Your Transactions
                                  All Refunds Cashbacks
                                  Filter
                                  Default Image
                                  Refund from Amazon
                                  NetBanking
                                  Expected Credit on: 09 Jul 2021+ ₹1089
                                  ⓘ In case you do not receive the refund by the expected credit date, please contact the bank's customer care and mention the below RRN (Refund Reference Number).

                                  Amount added to
                                  NetBanking₹1089

                                  Order ID[protected]
                                  RRN[protected]
                                  Amazon India customer support has been notified about the posted complaint.
                                  Jul 22, 2021
                                  Updated by vnmoni
                                  Amazon India — Order ID[protected] RRN[protected]
                                  V
                                  vnmoni
                                  Jul 22, 2021
                                  Mark as Resolved
                                  Order ID:
                                  [protected]

                                  Appended below details are self-ecplanatory.
                                  It is rather puzzling, as, in spite of 4 reminders, I have neither received a positive response from Customer Service of Canara Bank or credit of Rs.1089/- in my account with them. Every time I incur unnecessary expense by way of sending my representative with passbook to the bank.

                                  I have had so many orders and dealings with Amazon, where every transaction had gone smoothly, this case is earning a bad name for AMAZON, who is also keeping quiet. It will rather be embarrassing for me and AMAZON to start all over and approach Andoerin to cancel all present arrangements, and send me a cheque directly.

                                  I request you to please arrange to close the matter by sending a cheque, and cancel your RRN.

                                  Yours truly
                                  V N MONI
                                  [protected]
                                  [protected][protected]
                                  Item: USB Type-C in-Ear Wired Metal Earphone Headset USB-C Earphone Earbuds in-line Control w/Mic for 6 Note 3 Mix 2 Letv LeEco Le 2 3 Smartisan Pro Pro 2 G

                                  Amount Rs.1089.00

                                  Your Transactions
                                  All Refunds Cashbacks
                                  Filter
                                  Default Image
                                  Refund from Amazon
                                  NetBanking
                                  Expected Credit on: 09 Jul 2021+ ₹1089
                                  ⓘ In case you do not receive the refund by the expected credit date, please contact the bank's customer care and mention the below RRN (Refund Reference Number).

                                  Amount added to
                                  NetBanking₹1089

                                  Order ID[protected]
                                  RRN[protected]
                                  Jul 22, 2021
                                  Updated by vnmoni
                                  Amazon India — Order ID[protected] RRN[protected]
                                  V
                                  vnmoni
                                  Jul 22, 2021
                                  Mark as Resolved
                                  Order ID:
                                  [protected]

                                  Appended below details are self-ecplanatory.
                                  It is rather puzzling, as, in spite of 4 reminders, I have neither received a positive response from Customer Service of Canara Bank or credit of Rs.1089/- in my account with them. Every time I incur unnecessary expense by way of sending my representative with passbook to the bank.

                                  I have had so many orders and dealings with Amazon, where every transaction had gone smoothly, this case is earning a bad name for AMAZON, who is also keeping quiet. It will rather be embarrassing for me and AMAZON to start all over and approach Andoerin to cancel all present arrangements, and send me a cheque directly.

                                  I request you to please arrange to close the matter by sending a cheque, and cancel your RRN.

                                  Yours truly
                                  V N MONI
                                  [protected]
                                  [protected][protected]
                                  Item: USB Type-C in-Ear Wired Metal Earphone Headset USB-C Earphone Earbuds in-line Control w/Mic for 6 Note 3 Mix 2 Letv LeEco Le 2 3 Smartisan Pro Pro 2 G

                                  Amount Rs.1089.00

                                  Your Transactions
                                  All Refunds Cashbacks
                                  Filter
                                  Default Image
                                  Refund from Amazon
                                  NetBanking
                                  Expected Credit on: 09 Jul 2021+ ₹1089
                                  ⓘ In case you do not receive the refund by the expected credit date, please contact the bank's customer care and mention the below RRN (Refund Reference Number).

                                  Amount added to
                                  NetBanking₹1089

                                  Order ID[protected]
                                  RRN[protected]
                                  Jul 22, 2021
                                  Updated by vnmoni
                                  Order ID[protected]
                                  RRN[protected]
                                  I have till now not received the amount. Your informing me of your RRN does not help me unless I GET THE REFUND AMOUNT.
                                  Please you may cancel/withdraw your RRN and issue me a cheque.
                                  The matter, therefore, Is still NOT RESOLVED.
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                                    S
                                    singh_shekhar
                                    Jul 22, 2021
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                                    Address: amazon india
                                    Website: www.amazon.in

                                    I have ordered a product on amazon on 23rd June 2021 order get cancelled next day that is 24th June but refund still not credited . it is gong to close a month but it is still not credited they are yet provide refund reference number to me
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Akash0011
                                      Jul 22, 2021
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                                      My order id is[protected]
                                      Second order I’d is[protected]

                                      Amazon is canceled my order after 24 hours on 25 June but still I didn’t got my refund amount almost 11600 rupees

                                      I am very depressed Amazon is not giving my refund reference no. And please help me
                                      Amazon India customer support has been notified about the posted complaint.
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