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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
Complaints 20353
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Amazon India reviews & complaints page 192

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G
gkamineni
from Hyderabad, Andhra Pradesh
Jul 19, 2021
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Installation not done as promised and not accepting return of product though its their mistake

The product was delivered on July 11th but the installation has not been done till date. Called the customer care on July 17th and they say it’s not possible to cancel now even though the installation should have been done by July 13th. They asked me to wait for another 72 hours from July 17th. I was told even if the installation is not done as promised by them in that 72 hour period, they can’t guarantee a return. HOW CONVENIENT...
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pranabkhanra
Jul 19, 2021
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I ordered some products on amazon on 25th june. But the order get cancelled. But till now I've received the refund amount of rs 22796. I contacted amazon too many times but they didn't give me any solution. Please refund my money from amazon.
Amazon India customer support has been notified about the posted complaint.
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    S
    Sanjana Choudhary
    Jul 18, 2021
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    Address: Ghaziabad

    Dear sir,
    This is inform you that some products online purchased by Amazon and amount pay by debit card. But some issue this product replaced. I have no received amount .Amazon provides refund reference number 30001011841179180668632.so please humble request you receive blance in account. As soon as possible
    Amazon India customer support has been notified about the posted complaint.
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      M
      Monaaaa
      Jul 18, 2021
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      The seller asked me repeat transaction for same order and that seller said amazon will refind it ...yetnot refunded
      Amazon India customer support has been notified about the posted complaint.
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        A
        Abhijit Taley
        from Mumbai, Maharashtra
        Jul 18, 2021
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        Address: Amazon india

        Team,
        I have received product on 17 July 2021 from Amazon
        As per order the brand and size is not matching. Now from yesterday I am trying my refund but got response that it will be solved on 20th July. They have mistakes and not want to pay me refund. Kindly help me.

        Abhijit taley
        [protected]
        Amazon India customer support has been notified about the posted complaint.
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          P
          praveennani6
          Jul 18, 2021
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          Website: amazon

          This is praveen kumar, customer of our branch with account number[protected], i have done payment on 3rd feb 2021 Ammount of 1499/- . Then thw Ammount was refunded by the same on 6th feb 2021 with RRN no.[protected] . The Ammount was not yet credited in my account . I have attached details regarding the problem
          Amazon India customer support has been notified about the posted complaint.
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            S
            Shibbu Upadhyay
            Jul 18, 2021
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            Address: Kkhukhundoo

            I have ordered a product from Amazon Monte Carlo white shirt and I have returned it and Amazon also processed a refund for it and till now I have not received any money in my account and Amazon said that he have provided the refund and it's refund reference no is[protected]
            Please provide my refund in my account [protected]
            Canara Bank
            Amazon India customer support has been notified about the posted complaint.
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              S
              Shibbu Upadhyay
              Jul 18, 2021
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              Address: Khukhundoo

              I have shopping on Amazon
              Monte Carlo white Shirt from Amazon which amount is 1559 and I have returned this item and Amar proceed the refund of 1559 on 2 nd July 2021
              And it's reference no is[protected]
              Amazon India customer support has been notified about the posted complaint.
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                A
                Abhishek banshiwal
                from JAIPUR, Rajasthan
                Jul 18, 2021
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                I order product amount of 279 dated[protected] and I cancelled it same day and got refund same day but unfortunately dated[protected] same amount had been deducted from Amazon I contacted to bank and taken statement it shows amazon debited the amount, there is no fault of bank and there is no any solution is providing by amazon customer care
                Amazon India customer support has been notified about the posted complaint.
                Jul 23, 2021
                Updated by Abhishek banshiwal                 Register email of amazon [protected]@gmail.com
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                Register email of amazon [protected]@gmail.com
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                  M
                  Mridul Pandey 95
                  Jul 17, 2021
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                  Website: Amazon. in

                  Product ordered ryzen 7 3700x desktop processor but got hardisk 160gb of western digital
                  Amazon India customer support has been notified about the posted complaint.
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                  Ordered ryzen 7 3700x but got western digital hard disk 160gb in very worst condition
                  Amazon giving very poor service
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                    S
                    Shalllzz
                    Jul 17, 2021
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                    I saw a debit that happened from my account on 13th July 2021 by VSI/Amazon Prime, which I did not authorise. Please look into this and refund the amount. My account number is[protected].
                    Amazon India customer support has been notified about the posted complaint.
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                      C
                      Chaudhary Ranjeet
                      Jul 17, 2021
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                      Address: नगला bharau post jugasana tehshil महावन
                      Website: www.ucobank.com

                      My product refund money are not come my account.This is to confirm that refund for amount 1233.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

                      Refund Reference no #[protected]
                      Amazon India customer support has been notified about the posted complaint.
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                        V
                        vivekp709
                        Jul 17, 2021
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                        I had returned the ryzen 7 3700x processor on amazon and they said your amount will be refunded on your bank account and till now i did not received the refund they are saying that they had initiated the amount but not got credited in my bank account the amount is 21899 rs . they had given me reference no - 30005411911186223988078.
                        hope my issue will be solved soon .
                        the bank is Indian bank located in surat
                        branch name sachin
                        Amazon India customer support has been notified about the posted complaint.
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                          L
                          LAB@369
                          Jul 17, 2021
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                          Dear sir / madam
                          my self liyakhat ali basur.
                          I am have issue with amazon india because i have not received refundable amount of 999 from amazon. Kindly check once my reference no : 30005111801180123492199.

                          Thank you.
                          Amazon India customer support has been notified about the posted complaint.
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                            S
                            saurabhento
                            Jul 17, 2021
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                            Address: 15 Transit hostel, officer colony Banda UP INDIA

                            When i have track my order on app/portal showing to deliver the order on 15 july but i have not received the material. Tracking id is[protected].
                            Amazon India customer support has been notified about the posted complaint.
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                              H
                              Hari S Kumar
                              Jul 17, 2021
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                              Resolved

                              No Refund, Not accepting return

                              I purchased a dashcam worth 9499 from amazon on 25/Jun/2021. I received a set of water colors worth 900Rs for this order on 28/jun/2021, with an invoice of someone else. I chose to return the product and selected the option "wrong item sent" and opted for a replacement. The replacement item came, but the delivery agent refused to accept the return package claiming that what I have is not dashcam and he is supposed to take dashcam from me....
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                              A
                              Aifa331
                              Jul 17, 2021
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                              Dear axis bank team,

                              I Had paid on Amazon with my axis debit card for an order on 29-Jun-2021, which I cancelled later on. The total money I paid was ₹1590.00. I did not receive my refund days after either. I contacted the Amazon team, and they had said that the refund was credited to me. But I received no such notification yet.
                              My reference code for the order is:
                              75105171183000652403142

                              I request you to please see this matter till the end
                              Amazon India customer support has been notified about the posted complaint.
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                                R
                                Rajat@2404
                                Jul 17, 2021
                                Resolved
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                                Resolved

                                I have purchased ‘infinity hard rock 210 speaker’ from Amazon. I got the product on July 8, 2021. After receiving I checked it but it was not operate. Product and packaging all are ok but it is not run. I also complained about that for return or replace to Amazon but from Amazon customer helpline number they said that ‘we are still working on issue and wait for next 24 hr but I have not got any solution from Amazon yet.
                                Jul 20, 2021
                                Complaint marked as Resolved 
                                Amazon India solve my issue.
                                Amazon India customer support has been notified about the posted complaint.
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                                  N
                                  Neel999
                                  Jul 17, 2021
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                                  I called Amazon and they said that the refund is complete from their side but it's not visible in my account yet. The transaction reference number is RRN 30005411921185174820221.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    M
                                    mihirkansara
                                    Jul 17, 2021
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                                    Address: Amazon India
                                    Website: Amazon.in

                                    I order on 25 jun 2021, a laptop from amazon worth 40, 990, on EMI, and i cancel order on that day, but i am not get Refund till today.
                                    Amazon India customer support has been notified about the posted complaint.
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