Amazon India Complaints & Reviews

ORDER #[protected]ORDER #[protected] shows as delivered. A mail time stamped 8pm on 28Jul has also been received from Amazon stating that it has been delivered. But the compound gate was closed, and I received no phone call. I also do not see the package anywhere near the Compound Gate.

Amazon Refund not processed to my account debit card no ********8511. Reference no : # 30005111531153104497971
Ac.no :[protected]
Registered mobile number is [protected]
Amount : Rs.875

Jbl Earphone not working . Voice is not coming

The refund was successfully initiated by the Amazon for INR 198 but i can't receive the refund in my bank account due to server issue. They provided a RRN[protected]. The refund was initiated on 25/06/2021.

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi*amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 16 june 2020. Could you please assist me regarding this.

I had ordered "Bestway 75056 Inflatable 5 in 1 Queen Size Multifunctional Sofa Cum Bed" on 8 june 2021 but got a remote operated toy car ( deformator remote car ) .
i told amazon customer care about it immediately but they completely refused to accept it citing that this type of mistake from our side is impossible, while i have complete unboxing video in and pics in which its clearly visible that i got a completely wrong and different product.
i have called amazon several times since then but they are completely refusing for it .
this has lost my believe in online shopping and Amazon .
please help otherwise i have to take help from some legal forums.
thank you.
i hope some relief from shameless amazon india .

Sir Mera 399 Ka refund 21/05/2021 ko Amazon ki teraf se iniseat ho Gaya tha but abhi tha Mera account central bank of India ma cradit nahi hua hai
Reference no.[protected] hai
Place sir help

I am not placed any order These Guys are saying that you placed order unauthorised payment used saying I am not placed any this kind of order i don't know why they blocked in that account a lot of invoices are there and i attached my Kyc details everything is there in that account please check and get back it to my account please [protected]@gmail.com
[protected]

I have ordered a Baltra rice cooker for which delivery was on 19 Jun, but the seller contacted and told that due to non availability of item he will send Prestige rice cooker on 24 Jun to which I agreed on phone. But from 24 Jun till date neither he responded nor delivered item. On subsequent calls to Amazon customer care from 24 Jun evening till date they just simply made promises and told that we will make it get delivered, which never happened. Today I found that they have cancelled order without any notice or valid reason and refunded the amount. Now my complaint is that at first why they accepted the order if item was not available, secondly when the seller promised substitute why he failed to deliver even substitute and thirdly why they kept me waiting with their fake and misleading promises. I just want them get punishment for their misleading and harassment to customers like me.

Refund for the order[protected] of Rs.695.00 was processed successfully on[protected]. The amount should have reflect in my account within 5 business days but still it's not processed.
Please refund as soon as possible

The Refund Reference Number for the transaction is[protected].

Dear sir

My name is SHIVANAND SAH
Account no.[protected]
IFSC code -CNRB004194

My complain is about a refund of Rs 419 that is initiated from Amazon and it is not showing in my account and I did not get that refund so please help me and clear the refund so I can get it

I ordered pampers pants on 20 june 2020 in amazon but my payment got hard declined I took in formation from the bank but the bank is like ur money is bot with us kindly look about this issue and plz give my money amount is 1912

I want to purchase two mobile phone stands costing Rs 299/ each. I have typed my houses address in vellore for delivery. the items are in the cart. I am not able to proceed with the payment/ I have tried my best and I have miserably failed. I am trying for the past three days. help line numbers are not responsive. Pl advice and guide me. thanks'
s k ramanathan
mob[protected]
[protected]@yahoo.com

On 24th June 2021 I was purchasing CROCOS Sleepers for Rupees for Rs 1398 Order could not be successful as payment failed you transferred it to MOCHISHOES They requested me to complete it by paying the amount I paId it today by debit card they transferred it to METRO BRAND LTD Payment ID is pay_HRDQozPX7057jf Mochi has informed me Payment ID is 382972 Since the order was placed to you so I request you to track it & ensure that no other brand except CROCOS should be delivered or get it canceled Amount debited Rupees 1398 must be credited to my account

On 17th June I have received a product flip mobile which is "energizer",
when we open the product was defective like battery not in a good also it was switching on, all over the was delivered with dead condition. after that we have requested for replacement, Delivery person refused to take the old product and replace new one, because the phone not switched on. we have informed the delivery person that the came with defective condition.

I have disappointed with the replacement procedure, so I have requested to return the product with the help of customer care. For the second time it was not picked up from me.

Second time they have pick up the product from me on 24th June, but it was picked up from me still the defective product is with me. there was no proper response from delivery person.

Today 25th June I connected with customer care, more than 10 days I am waiting for the return money. pls support to refund as soon as possible.

I have ordered a phone and after it was canceled after 3 days I have contacted amazon they said that they have already initiated the refund but I haven’t received it.
My details:
Name: Mohammad Thousiya
Acc[protected]
Mob : [protected]
Rr no[protected]
Bank - indian bank

Name: Mohammad Thousiya
Acc[protected]
Mob : [protected]
Rr no[protected]
Bank - indian bank

I have a notification on my orders to say Oral B Vitality 100 Criss Cross Electric Rechargeable Toothbrush was delivered on 05-June. This product has never been delivered, I have not received it to date.

Please can you arrange delivery immediately or refund the cost.

Amount not refund
Your Amazon.in[protected] Refund Reference Number

My name is Zahed Ur Raheem.I have paid an amount of Rupees 19999.00 to Amazon India through my google pay UPI ID ( which is connected to my HDFC Bank) on 15/06/2021. Afterwards on 16/06/2021 i cancelled my order due to some issues. The refund of rupees 19999.00 from Amazon was credited into my account on 17/06/2021. But the amount still hasn't reflected in my account. Amazon sent me this REFUND REFERENCE NUMBER[
Refund Reference #[protected] ]
told to contact customer care. I contacted HDFC Bank customer care toll free number multiple times but failed. So I implore you to kindly look into it as it is urgent for me. Its been more than 7 days now.
Thank you
Zahed ur Raheem

My name is Zahed Ur Raheem.I have paid an amount of Rupees 19999.00 to Amazon India through my google pay UPId ( which is connected to my HDFC Bank) on 15/06/2021. Afterwards on 16/06/2021 i cancelled my order due to some issues. The refund of rupees 19999.00 from Amazon was credited into my account on 25/05/2021. But the amount still hasn't reflected in my account. Amazon sent me this REFUND REFERENCE NUMBER[
Refund Reference #[protected] ]
told to contact customer care. I contacted HDFC Bank customer care toll free number multiple times but failed. So I implore you to kindly look into it as it is urgent for me. Its been more than 7 days now.
Thank you
Zahed ur Raheem