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Amazon India Complaints & Reviews

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Updated: May 11, 2026
Complaints 20358
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1485
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18873
Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 192

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A
Abhijit Taley
from Mumbai, Maharashtra
Jul 19, 2021
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Team,
I have received product on 17 July 2021 from Amazon
As per order the brand and size is not matching. Now from yesterday I am trying my refund but got response that it will be solved on 20th July. They have mistakes and not want to pay me refund. Kindly help me.

Abhijit taley
[protected]
Amazon India customer support has been notified about the posted complaint.
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    J
    Jayie
    Jul 19, 2021
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    Today, on July 19, 2:40 pm your delivery boy took 100 rupees of mine illegally. The order was of rupees 999 and he took 1100 rupees from me.
    Amazon India customer support has been notified about the posted complaint.
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      V
      V Behl
      Jul 19, 2021
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      Address: AS IN ACCOUNT

      This is very surprising matter that Second time that I am receiving a wrong item against my orders.

      Why this is happening, Pls explain & arrange a call also on my cell no[protected]
      Amazon India customer support has been notified about the posted complaint.
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        A
        Amy.kr
        Jul 19, 2021
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        Resolved

        Address: New Delhi India

        I ordered puma sneakers however they have delivered the wrong product i.e. 1 slipper and some other style of puma shoe only 1 single pair. I already returned the product but it's not updated the system yet. When i talk to csr of Amazon customer care they have told me they did not get the return product hence they cant help me. I've sent the email as well along with the packaging of wrong product delivered...
        Pls advice..
        Jul 19, 2021
        Complaint marked as Resolved 
        My complaint not resolved yet
        Amazon India customer support has been notified about the posted complaint.
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          B
          Bhavik66
          Jul 19, 2021
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          I had done three transactions of 5699 on amazon through Flipkart axis bank credit card unfortunately my order got cancelled by the company but the refund refrence number is not genrated by the company and i have not the refund yet its been almost 15 days. the date of transaction is 24.06.2020
          Amazon India customer support has been notified about the posted complaint.
          Jul 19, 2021
          Updated by Bhavik66           order id :[protected]
          [protected]
          [protected]
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            G
            gkamineni
            from Hyderabad, Andhra Pradesh
            Jul 19, 2021
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            The product was delivered on July 11th but the installation has not been done till date. Called the customer care on July 17th and they say it’s not possible to cancel now even though the installation should have been done by July 13th. They asked me to wait for another 72 hours from July 17th. I was told even if the installation is not done as promised by them in that 72 hour period, they can’t guarantee a return. HOW CONVENIENT FOR THEM?

            They don’t care about the customer. They and the buyer have made their money and they give a damn about the customer.

            DON’T BUY ANY ITEM THAT CAN’T BE RETURNED ON AMAZON. YOU WILL BE TAKEN FOR A RIDE EVEN IF THE MISTAKE IS THEIRS.
            Amazon India customer support has been notified about the posted complaint.
            Jul 19, 2021
            Updated by gkamineni             I got a call back from Amazon customer care[protected]escalations team) from Karan G at 12:39pm who after I mentioned the issue, confirmed the cancellation of order for Aquaguard water purifier as the installation was not done as per schedule. He told me that I would receive the details about cancellation and refund for that order in 30 minutes but haven’t received any. It’s been almost 5 hours now.

            Can the confirmation regarding cancellation of order and refund mail be sent to my registered email id as promised.
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              P
              pranabkhanra
              Jul 19, 2021
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              I ordered some products on amazon on 25th june. But the order get cancelled. But till now I've received the refund amount of rs 22796. I contacted amazon too many times but they didn't give me any solution. Please refund my money from amazon.
              Amazon India customer support has been notified about the posted complaint.
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                S
                Sanjana Choudhary
                Jul 18, 2021
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                Address: Ghaziabad

                Dear sir,
                This is inform you that some products online purchased by Amazon and amount pay by debit card. But some issue this product replaced. I have no received amount .Amazon provides refund reference number 30001011841179180668632.so please humble request you receive blance in account. As soon as possible
                Amazon India customer support has been notified about the posted complaint.
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                  M
                  Monaaaa
                  Jul 18, 2021
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                  The seller asked me repeat transaction for same order and that seller said amazon will refind it ...yetnot refunded
                  Amazon India customer support has been notified about the posted complaint.
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                    A
                    Abhijit Taley
                    from Mumbai, Maharashtra
                    Jul 18, 2021
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                    Address: Amazon india

                    Team,
                    I have received product on 17 July 2021 from Amazon
                    As per order the brand and size is not matching. Now from yesterday I am trying my refund but got response that it will be solved on 20th July. They have mistakes and not want to pay me refund. Kindly help me.

                    Abhijit taley
                    [protected]
                    Amazon India customer support has been notified about the posted complaint.
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                      P
                      praveennani6
                      Jul 18, 2021
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                      Website: amazon

                      This is praveen kumar, customer of our branch with account number[protected], i have done payment on 3rd feb 2021 Ammount of 1499/- . Then thw Ammount was refunded by the same on 6th feb 2021 with RRN no.[protected] . The Ammount was not yet credited in my account . I have attached details regarding the problem
                      Amazon India customer support has been notified about the posted complaint.
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                        S
                        Shibbu Upadhyay
                        Jul 18, 2021
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                        Address: Kkhukhundoo

                        I have ordered a product from Amazon Monte Carlo white shirt and I have returned it and Amazon also processed a refund for it and till now I have not received any money in my account and Amazon said that he have provided the refund and it's refund reference no is[protected]
                        Please provide my refund in my account [protected]
                        Canara Bank
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                          S
                          Shibbu Upadhyay
                          Jul 18, 2021
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                          Address: Khukhundoo

                          I have shopping on Amazon
                          Monte Carlo white Shirt from Amazon which amount is 1559 and I have returned this item and Amar proceed the refund of 1559 on 2 nd July 2021
                          And it's reference no is[protected]
                          Amazon India customer support has been notified about the posted complaint.
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                            A
                            Abhishek banshiwal
                            from JAIPUR, Rajasthan
                            Jul 18, 2021
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                            I order product amount of 279 dated[protected] and I cancelled it same day and got refund same day but unfortunately dated[protected] same amount had been deducted from Amazon I contacted to bank and taken statement it shows amazon debited the amount, there is no fault of bank and there is no any solution is providing by amazon customer care
                            Amazon India customer support has been notified about the posted complaint.
                            Jul 23, 2021
                            Updated by Abhishek banshiwal                             Register email of amazon [protected]@gmail.com
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                            Register email of amazon [protected]@gmail.com
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                              M
                              Mridul Pandey 95
                              Jul 17, 2021
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                              Website: Amazon. in

                              Product ordered ryzen 7 3700x desktop processor but got hardisk 160gb of western digital
                              Amazon India customer support has been notified about the posted complaint.
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                              Ordered ryzen 7 3700x but got western digital hard disk 160gb in very worst condition
                              Amazon giving very poor service
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                                S
                                Shalllzz
                                Jul 17, 2021
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                                I saw a debit that happened from my account on 13th July 2021 by VSI/Amazon Prime, which I did not authorise. Please look into this and refund the amount. My account number is[protected].
                                Amazon India customer support has been notified about the posted complaint.
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                                  C
                                  Chaudhary Ranjeet
                                  Jul 17, 2021
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                                  Address: नगला bharau post jugasana tehshil महावन
                                  Website: www.ucobank.com

                                  My product refund money are not come my account.This is to confirm that refund for amount 1233.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

                                  Refund Reference no #[protected]
                                  Amazon India customer support has been notified about the posted complaint.
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                                    V
                                    vivekp709
                                    Jul 17, 2021
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                                    I had returned the ryzen 7 3700x processor on amazon and they said your amount will be refunded on your bank account and till now i did not received the refund they are saying that they had initiated the amount but not got credited in my bank account the amount is 21899 rs . they had given me reference no - 30005411911186223988078.
                                    hope my issue will be solved soon .
                                    the bank is Indian bank located in surat
                                    branch name sachin
                                    Amazon India customer support has been notified about the posted complaint.
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                                      L
                                      LAB@369
                                      Jul 17, 2021
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                                      Dear sir / madam
                                      my self liyakhat ali basur.
                                      I am have issue with amazon india because i have not received refundable amount of 999 from amazon. Kindly check once my reference no : 30005111801180123492199.

                                      Thank you.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        S
                                        saurabhento
                                        Jul 17, 2021
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                                        Address: 15 Transit hostel, officer colony Banda UP INDIA

                                        When i have track my order on app/portal showing to deliver the order on 15 july but i have not received the material. Tracking id is[protected].
                                        Amazon India customer support has been notified about the posted complaint.
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