Amazon India Complaints & Reviews

Amazon site /order detail shows "Delivered on Monday Package was handed directly to the customer." But I did not receive the package and I did not get any phone call from Courier . My order no is - ORDER #[protected] Ordered on 28 June 2021
my Shipping Address

Abhay Kujur
19 Peace Road Lalpur
LALPUR
RANCHI, JHARKHAND 834001
India
Mobile no -[protected]

I have brought Seagate Harddisk of 2 TB but after its delivery when I checked I found that its capacity is only 512 Gb ..Totally loss of money

I had placed two orders one of Rs 2699 and other of Rs 2049 on 24 june and had cancelled that on the same date that was 24 june 2021 but I have not received the refund of the orders till now and nor have I received the refund reference id for which I had complained on 4th july. Please look in the matter and help initiate the refund as early as possible.

I Reetu Naudiyal from Dehradun . I want to state that I have a account in Amazon.in. I have order a product (noisefit endure smartwatch) of order I’d[protected] on 23 July . Then I cancelled order on same day and payment was prepaid . According to Amazon my refund initiated and reflected in my account till 4 July 2021. But after that when my refund is not reflected I called Amazon customer care they said reference no. Of refund is not provide by our backend team that is why your refund is not reflected in your account. We register your complaint internally in which we will not provide you any complaint no. And waiting time is 3 days. After 3 days your refund will reflect in your account.
After 3 days I have not received my refund then I called them again same thing repeated n like this I have called them 4 times . But received my refund every time they said same thing . Please help me .

I am the prime member of Amazon and on 25th June 2021 and I have placed 4 orders and the order is cancelled by the seller due to MRP error . But after that till now I have not received my amount . I have placed the order through credit cards and please help me sir for my getting me my refund back. 🙏🏻 I am attaching the screenshots of that order id please help me to solve my problem.

I placed an order for k7 antivirus premium - one user; one year for rs 229/- on 10 july 2021(order #[protected]. But I have not yet received the antivirus through digital delivery. Kindly check and resend the same to my email ([protected]@yahoo.co.in) or kindly cancel the order and make a refund of the amount.
Thanks
p.duraipalam thanasingh
[protected]
[protected]@yahoo.co.in

My Amazon.in Order #
[protected] amount rs.4719.60 was cancelled by me and as per your
email on 24th june 2021 the refund was initiated i waited for 5 business
days money didn't get credited to my account. I followed up this issue and
the case was escalated for the Refund Reference Number which was not
provided to me. The supervisor, including amazon support people, told me to
wait until Friday,...

I orders an watch watch extend from Amazon on 7 July 2021
And it was supposed to be delivered in 10th July 2021

But I received an empty box

Then I raised Complain to Amazon customer care
After that they said we will help you and start a investigation

After few days
They sent me an email
From Amazon.in
Saying that we heard your complain and processed you refund with refund reference number = #[protected]

But when I contacted my bank about that
They said their is no money from Amazon

Then I again asked to Amazon that is that email

They said sir this was just by Mistake

I mean seriously Amazon is sending an email about solving issue and refunding by mistake
They are trying to fool me with fake email full of lies and untrue words

And then when I said if that was your mistake
Then when will I get my solution
They said sir you will get your solution in 2-3 days

I said ok I will wait

But Today when I contacted them
They totally denied to any help
No refund
No replacement
They totally denied to help and spoke very rudely
A manager sbne Prerna Shrivastav
She was so disrespectful and rude
She hurted my self respect and spoke very rudely and disconnected the call without solving my issue with rude tone

Now I want help
I earned money so hardly to buy that watch
And what I got is empty box, rude customer service, time waste
And they ended up denying to help with very rude behaviour

I am broken
I lost my all money and customer service was very rude

I need help please
I need my money back

That was my only saving to buy that smart watch
Please help me

Last 2 months Rs 199 are being deducted from my ICICI account.When asked to ICICI customer care they informed that I have given standing instructions for the said vendor buy I never.This is cheating from Amazon as many such type of complaints I found on social media.
I am not even a Amazon prime member.Then what for money is sucked from my pocket ?
Please stop this Amazon immediately.
VSI*AMAZON STAN

I purchased a product on amazon 23 jun using my canara bank UPI same was not received money. and I asked then for refund. As per their confirmation refund initiated on 06 of July. Still it was not reflected my account but they give me references no[protected].

Hello,
My username : [protected]
My registered email id : [protected]@gmail.com

I ordered Lenovo ideapad D330-10IGM Laptop-Tablet as on 7/07/2021 order no:[protected] in exchange for my HP Laptop. I received the product on 10/07/2021. It was neatly packed but the screen of the tablet was damaged. Hence, after consulting the amazon customer service and providing necessary evidence that the product was...

I have ordered STRATEGI Herbal Lizard Repellent, Tracking ID:[protected] on 10.07.2021 which has been deliver today i.e. 14.07.2021
the delivery boy came at my area but he rudely refused to come at my door by said that you can complaint anywhere i will not come... i m in hurry...if you have to come to me where i m standing otherwise you do complaint... i will not come... Buy

I have not expect this kind of misbehave from AMAZON...
I am very disappointed...

SIDDHANT

I ordered an item from Amazon India on 10th July. Today is 14th july the item is just rolling up at same single place somewher in Gujarat from surat to ahmedabad and vice versa.
There is no speeding up in the delivery. As th parcel is to be get delivered in Maharashtra state. Its already wasted 3 days of given time frame of delivery. The main issue is they are not transporting it and status update showing that parcel is delayed due to external factors.
I mean is this the service we are expecting from Amazon. Everytime when we talk or chat with amazon with this they say they will deliver you before this estimated delivery date. We know you will deliver but there is something fine line called about speeding up of delivery and providing efficient service in terms of quality.

Hi,
I am Prime member of Amazon, on 9th July-21 when i am trying to login it giving message your account is locked due to misuse of services. Same time i have called to amazon customer care, he said ok we have raise your request for unlock account and wait for 48h, but nothing happen again after 48h i have called and got answer wait for 24h but again noting happened, again called to customer care got answer wait for 24h but again no update from amazon end and still my account is blocked. Pls look into the issue else return my prime member ship amount and close my account there is a lots of another online platform where i can buy product.

Since Last three years I am asking for the refund for a order and still have not got the refund. The Amazon customer care say go to the bank and bank say go to the Amazon. What can I do?

Order no:[protected]
On 19.06.2021 I have received lenovo LCD monitor (Image-2-6) instead of ordered lenovo LED monitor(Image1). I have reported on same day on Amazon customer care that received item is Lenovo LCD monitor(Image2 to 6). Amazon has verified on line with seller and confirmed to return item and money will be refunded. Return pick up was schedule on 25.06.2021. Nobody came for return pickup. We have called return...

Hi,
We have ordered LENOVO TAB on JUNE 21st, till now item not yet delivered. We have called to Amazon customer care about delivery but they said initiate refund and some other reasons. If we want re order the item also not available and sometimes price is also very high.
They are cheating the customers after placing order. Many times called to them but even one time also not given proper response through email/sms.
We need the item immediately or pay the double amount since they have wasted our valueable time. Please take the action on Amazon India immediately.
Order ID :[protected]

This is with regard to order no ORDER #[protected] for Van Huesen shorts that was placed on the 24th June and purportedly handed over to a security guard on 29th. I've kept informing you time and again that it was not delivered but receive no reply. I always thought Amazon was different. I've even ordered later a ortho mattress ( subsequently delivered) but believe me when I keep reiterating that the shorts worth Rs 779 has not yet been received by me. Why the silence to my queries/reminders?

I have ordered 2 redmi 9a from amazon on 25th june with two different card. They cancelled both and initiate refund on 26th june. But I got refund of one transaction.
And whenever I am asking them to provide me the UTR number they gave me the RRN of another transaction which refund I already got in my card
They just misguiding me everytime
My order ID of which refund I got is[protected] and RRN is 75503721177049033117598.
Whenever I am asking them the RRN no. Of this order Id[protected] they send me the same RRN.
How two different transaction with different bank have same RRN. Please help me

Bank Name: Allahabad Bank(INDIAN BANK)
Branch: Gurudaspur, South 24 PGS
Account No:[protected]
IFSC Code:IDIB000G662
A/C Holder Name: Bishnu mondal.
Phone-[protected]

Dear Sir,
I am Bishnu Mondal s/o Sanyashi Mondal, residing at Vill: Dakshin Durgapur, PO: Sri Durgapur, PS: Dholahat, District : South 24 PGS. I bought an item from Amazon and the item was returned to Amazon on July 4 for the worst. Message from amazon(10 July):This is to inform you that your refund initiated on your order[protected] between 5 july 2021 to 9 july 2021.
If it is not reflected in your bank account please check the refund reference number 30005411871178234854413
and contact to your account.But Our account not a(RS.499) any Money Credit from amazon.card Ending Number ***8195.Please help me So sir I would be grateful if your would cooperate.

Please refer my attached screenshot for your reference.