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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 197

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T
thung
from CHENNAI, Tamil Nadu
Jul 3, 2021
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Address: noombal

Hi
I have ordered Diecast car toy worth Rs 649.ordered no[protected]
As per Delivery date unable to receive the product. next day i received the call from the person [protected]. he asked OTP for delivery and i given OTP no then he given the cotton box asked for money. amount as shown in his rs 649 given to him. after opening the cotton very shock to see the product i have received. immediatly i catched the person he said ask he said raise complaint for mismatch u will receive the same ordered product soon.i received fan with light. unbelivable things from amazon. reguraly buying from amazon this is unfare.kindly look into this and resolve the issue soon
just see the ordered bar code sticker it was mentioned as fake.
Jul 9, 2021
Complaint marked as Resolved 
Replacement Received. Thank u
Amazon India customer support has been notified about the posted complaint.
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    E
    Er s s rana
    Jul 3, 2021
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    I placed an order No #[protected] dated June16, 2021 on Amazon India. Order was delivered to me on June17, 2021. I opened the packet of order on
    June 19, 2021 due to Covid. In the opened packet I found two items short as below:
    1- ROBODO REL_9 Johnson Geared Motor 300 RPM 12 Volt -01 No.
    2- Robotbanao Mg 995 Metal Gear High Torque Servo Motor Black -01 No.
    The Cutomer care personnel was informed through chat about this shortcoming subsequently but till date neither short items have been received nor any refund as well as no intimation from Amazon India. Their customer care number [protected] is also not working. No complaint email address has been provided by the Amazon on their website so I am helpless and totally unable to contact the Amazon India customer care.
    Amazon India customer support has been notified about the posted complaint.
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      T
      Resolved
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      Address: VILL-KRISHNADEVPUR(ROYPARA),PO-KRISHNADEVPUR,DIST-PURBA BARDHAMAN,PIN-713405
      Website: Google

      My refund was done 26JUNE 2021 but still now i have not received refund amount in my PNB bank account
      Customer no-CFM000859
      Bank account no-[protected]
      IFSC CODE-PUNB0149500
      RealmeX7 Mobile (6GB, Nebula),
      Amount -17999.00
      Please ensure it
      Jul 3, 2021
      Complaint marked as Resolved 
      Amazon India customer support has been notified about the posted complaint.
      Jul 03, 2021
      Updated by [email protected]
      Attach this file

      Have you got refund bro
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        I
        Indumathimca
        Jul 3, 2021
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        I purchased hair accessories on amazon, and after few hours i will cancel my order on 1st july 2021. But still the refend amount is not credit on my account. The valid date upto 2nd july 2021
        Amazon India customer support has been notified about the posted complaint.
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          A
          Aashank kr sinha
          Jul 3, 2021
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          Dear Amazon Team,

          I had purchased my noise Airbuds at 20 June .Till now I haven't received my product.Please help me out .This is very bad that you guys are fraud with your customer.

          Amazon app showing delivered the product to security guard.But guard is saying that no one product received of my name.Even not a single call I recieved with your Delivery man .

          Please return my money or otherwise I'll complaint against you.And why you handover my product to the guard it's this your customer service, you serve this to your customer .This is really unexpected.

          I hope team you understand my situation and help me out as soon as possible and I wish I get my resolution from your side in a positive way.

          Your's Unhappy Customer
          Aashank kumar Sinha
          Email [protected]@gmail.com
          Amazon India customer support has been notified about the posted complaint.
          Jul 03, 2021
          Updated by Aashank kr sinha
          Order id[protected]
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            Y
            Yogesh P Arora
            Jul 2, 2021
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            I ordered a smart watch
            Order date
            15-Jun-2021
            Order #
            [protected]
            Order total
            989.00 (1 item)
            Received on 19th jun 2021, this watch was totally wastage of money so I requested for refund on same day.
            Even after requesting several times, there is no pick up till date.
            Kindly help.
            Amazon India customer support has been notified about the posted complaint.
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              H
              Hairstilst Khan
              Jul 2, 2021
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              Address: Akyila gated community lakme shop no 3 first flor pupplueguda mankikonda above eatnadeep

              Hands sleeves gloves black colers kafi time se mujhe paise nahi aay air mujhe urgent paise chaiiye okkkk my id namber
              Refrence namber [protected] i want refund money 299 only pliease send my okkkkk indian bank please give me mobey refund
              Amazon India customer support has been notified about the posted complaint.
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                L
                Limca singla
                Jul 2, 2021
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                Address: PNB bank inside nagori gate hisar haryana

                Hlo sir / madam
                I have ordered a order of ₹765 from amazon on 22 june 2021 and cancel it on 23 june 2021
                Amazon have refund my money of 765 on 23 june with refund reference number
                [protected]
                But my money is not credit in my bank account of pnb bank
                I have visited bank many times but they not help me in this matter please refund my money as soon as possible
                Thanks regards
                Manoj
                Amazon India customer support has been notified about the posted complaint.
                Jul 02, 2021
                Updated by Limca singla
                My refund amount of 765 is not credit in my account

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                  K
                  Kumarmohit86990
                  Jul 2, 2021
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                  Address: Bhikhi

                  Respected team
                  I purchased redmi note 10 mobile phone on 10 june 2021 Order id[protected] on 12 june product deleverd but i received defictive product not on mobile i already connect charge for 4 hours but not on then i contact customer support team for issue from 12 june multiple times approx 10 return pickup create but third party courier delivery not picked my mobile because product not on then i contact station manager of delivery he also denid my pickup and cancel my pickup i already contact multiple times multiple times noc form fill he says that pickup is cancelled by customer is wrong update provide by delivery last time 25 june i contact with manager team he told me wait for 3 business days and on 1 july i contact you on our side i wait but not call recived
                  I am very disappointed and unhappy with your service
                  Please solve my problem as soon as possible otherwise i take legal action soon
                  Pickup not cancel from my side its wrong update provide by delivery courier
                  I already share pictures of product which not work, invoice and box
                  Thanks
                  Amazon India customer support has been notified about the posted complaint.
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                    J
                    Jasjohn
                    Jul 2, 2021
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                    I Made An Application On Amazon App For ICICI Credit Card Which Promoted Their Bank. All Offers And Everything Amazon Provides Just Promoted ICICI. Anyway, Moving On. On June 13 2021, I Applied For A Credit Card And The Application Was Glitchy Due To Which My PAN Card Details Were Captured Incorrectly. However, The Agent On The Video Call Mentioned That An Agent Would Come To My Place To Collect Documents, Which The Agent Came And Collected All My Personal Documents And Also Clicked Pictures Of My Documents And My Picture Too. Its Been More That Too Weeks And No Information From Amazon And Nor From ICICI. Moreover, The Application Still Shows Documents Pending And Followed Up With Amazon Regarding This Issue With Complaint Number [protected], Also Tried To Contact ICICI. However Even Though Multiple Follow Ups Made, No Revert, No Mails And Also No Calls Received From Wither Of Them And My Worries Started To Pile Up. I Was Getting Into Depression Worrying My Information Might Be Used For Wrong Purposes And I Could Be A Victim Of Identity Fraud. Moreover, According To The Amazon Agent, He Mentioned That Complaint Number Can't Be Shared As Its Against The Amazon Policy Violation. This Are Getting Tensed And My Tension And Worry Is Escalating Too. Please Take Immediate Action.
                    Amazon India customer support has been notified about the posted complaint.
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                      S
                      Sindhulaly
                      Jul 2, 2021
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                      Address: SINDHU SREELATHA JNRA-145,Pozhoth House,Pozhoth Lane, Kaloor-Kadavanthra Road,Cochin-17 ERNAKULAM, KERALA 682017 India

                      Order#[protected]

                      Ordered on 13 May 2021

                      1.Panasonic MC-DL201 700-Watt Vacuum Cleaner (Blue)
                      2.Inalsa High Pressure Washer PowerShot

                      due to supplier problem they canot deliver above items.refund still not credited to my account.

                      Please send me details to mail id . [protected]@yahoo.co.in
                      Amazon India customer support has been notified about the posted complaint.
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                        S
                        sureshkumar mr suresh kumar
                        Jul 1, 2021
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                        Address: sureshkumar mr mulikkallil h koovakkandam po poomala mob 9447236428

                        Sir my phone no [protected] mail srekuttan [protected]@gmail.com amazon alexa dot 3 smart speaker not working not power on
                        Amazon India customer support has been notified about the posted complaint.
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                          krunal korat
                          Jul 1, 2021
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                          Address: Junagadh

                          I buy a tv from amezone of samsung brand and the compony provide me free installation but thr local service man do not install my tv sinc a 4 days i call again anf agian about this to amezone and samsung but both are not response me well now and both are playing with Me last 4 days a go
                          Amazon India customer support has been notified about the posted complaint.
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                            P
                            pjg619
                            Jul 1, 2021
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                            I ordered a oral b electic toothbruch from amazon, but the product was mishandelled, i was to get the refund, amazon tells they have refunded but bank has not received it .

                            # 75105171176000626255874
                            is my reference no, bank tells they cant process ref numbers

                            please return my 1279 rs
                            Amazon India customer support has been notified about the posted complaint.
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                              P
                              poshbah
                              from Mumbai, Maharashtra
                              Jul 1, 2021
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                              Address: India

                              I ordered one watch online from Amazon India on 23June'2021, for somebody as a Gift to be delivered to Tamil Nadu.
                              Today until 01/07/2021 watch has not dispatch. Upon contacting Amazon, saying will deliver. When ??? Dont Know???
                              This watch to Delivered from Bangalore to Tamil Nadu, hardly five hours journey.
                              But Amazon has failed to dispatch until 01/07/2021.
                              Amazon India customer support has been notified about the posted complaint.
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                                D
                                DJbravo
                                Jul 1, 2021
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                                Resolved

                                I ordered the product of ₹149 on Amazon.in with Amazon Pay UPI which is linked with SBI A/c. In first case of order the transaction failed & money deducted from my bank A/c but Amazon Revised my payment of ₹149.
                                But in Second Case of order as I was told by Amazon to retry the payment, I initiated payment with Amazon Pay UPI & Again transaction failed & Money Got Deducted from My Bank A/c, But Amazon didn't Revised My Payment which is ₹149.
                                Bank Reference ID of the Transaction is[protected]
                                Jul 2, 2021
                                Complaint marked as Resolved 
                                I Got My Money Back ! Thank You So Much Amazon.in :)
                                Amazon India customer support has been notified about the posted complaint.
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                                  Khelaram das
                                  Jul 1, 2021
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                                  Address: Bangalore, karnataka

                                  My name khelaram das, my amazon registered mail id [protected]@gmail.com. I had order panasonic trimmer, order id is[protected] and it was defected. I returned this on 29 th june. Pickup done but my money not refunded. And I order fortune mustard oil 5 litr jar. I received this product in damage condition. I call customer care he said he give refund. But money not credited on my account. Just now I got a mail that my account is closed. Still now money not refunded. And amazon said my refund cancel. Please help
                                  Amazon India customer support has been notified about the posted complaint.
                                  Jul 06, 2021
                                  Updated by Khelaram das
                                  Respected sir, mam,
                                  When will i get my refund money?? Please help
                                  Jul 30, 2021
                                  Updated by Khelaram das
                                  Sir/mam
                                  Still now no reply from amazon. And my money not refunded
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                                    Chinmoy Bhuyan
                                    Jul 1, 2021
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                                    Address: ward no 2 dhemaji tiniali
                                    Website: Amazon.in

                                    I had cancelled an order immediately after ordering it, the refund was initiated by amazon but after the promised credit date no money was credited into my account..I contacted the bank and they said no refund is detected in their servers.Also amazon hasnt given me my refund reference number yet (RRN)
                                    Amazon India customer support has been notified about the posted complaint.
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                                      sanjay_archicavans
                                      Jul 1, 2021
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                                      I have ordered and delivered a Hindware Nadia 90 CM 1200 m3/hr filterless Auto clean kitchen Chimney, Order no is[protected] order date is 27.06.2021, delivered on 28.06.2021.

                                      When technician visited to install it he advised me that it is wrong chimney in respect of size, so i need 60 CM one.

                                      I was not aware that it comes in multiple sizes and i need to get measurement of the space before ordering.

                                      When i call customer technical team they say it is not replacable with different sizes and also not returnable.

                                      Kind Regards
                                      Sanjay Pandey
                                      [protected]
                                      Amazon India customer support has been notified about the posted complaint.
                                      Jul 01, 2021
                                      Updated by sanjay_archicavans
                                      Enclosing here image of pack of product which is still still not opened and Invoice for your reference.

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                                        vikas sharu
                                        Jul 1, 2021
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                                        Sir
                                        I had a purchased a product on amazon on 30/04/2021 using my canara bank credit card but my order was cancelled by amazon that amount not received. i asked for refund as per their confirmation refund reference number as 6197445131646649406100 for Rs 1323.75 i had contacted your customer service number they is no proper response hence i had to mail you. Please help me sir in this matter so that money is credited to my account at the earliest
                                        Amazon India customer support has been notified about the posted complaint.
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