Amazon India Complaints & Reviews

I had ordered a product on amazon on 7th April 2021. I have returned the product and the refund status on amazon shows as refunded. But I have not received my refund.
Reference NO.: 74332741104110318337115

I have received a mail stating job confirmation after telephonic interview and asked to deposit 1500 for uniform charges which is refundable and again now asking for 2500 rupees for courier charges please let me know about it

HELLO SIR i would like to bring it to your notice that, the amount of rs129/- has been deducted from my icici account and the transaction message says vsi/amazon stan. I had prime membership of Amazon tv and i cancel it long time. i think its 5 months ago. i am getting message ever month rs129 of transaction is being done from my icici account without any information or even OTP. can u pls make refund . idont know what to do????

Transaction id:[protected] Computer cartige 802 black ordered on
11.6.21 paid Rs.809 by SBI card ending 3562 on 11.6.21. R S Kannan
Delivery on 20.6.21 but refused. The delivery boy demanded once again
payment. I have informed that I have already made payment on 11.6.21
through SBI card. Delivery boy phone No.[protected] OTP 784570
PIN 5176.
The delivery boy delibrately returned since I have not made payment again.
Please verify the payment made on 11.6.21 for Rs.809 through SBIcard.
and deliver it again. Since it is a mistake on the part of co. for not verifying the details of payment the item not delivered but refused.
R S Kannan
[protected]
[protected]@gmail.com

To buyer-retruns, amazonpay-escalation

hello sir my name is pradeep
ye mera order id hai

order #[protected]
amount - 3398

muje mera refund nahi mila hai or mene jab picup karvaya tha tab us bande ne sab chack kar ke liya tha or aap bol rahe ho ke verfiy nahi hoo raha hai
muje jo mila tha wo mene bheja hai

or work nahi kar raha tha is liye retrun kiya ha

please mera amount refund karva dijiye

I have done recharged of 98 rs but did not receive any recharged when I called the Amazon they did not give satisfactory reason or did not refund my money. I have faced this issue for many occasions but now I want compensation.

Hi I did recharged of 98 and did not received any recharge but amount has been deducted but still did not received any recharged

Sir my name munmun pramanik
My central bank of India account no ([protected]) branch code(3069) ifsc(CBIN0283069)
Sir Amazon refund me 5799 rupees 6th may 2021 but the amount not reflect in my ACCOUNT
Amazon provide me a refund reference no
[protected]
Sir I was submit complaint my bank branch 8/6/2021
Bank manager give me a complaint no[protected] but still the Amount not reflect my ACCOUNT please help me sir

Om Enterprise tea and coffee mugs set of 6, microwave-safe black color 250ml, purchased on 11th june 2021,
we have ordered 3 sets.
This product was not delivered at all. But we received an intimation its been delivered.

we received another product which was not ordered. so we thought it is by mistake and put it for return.
we thought instead of Coffee mug another product was delivered.
kindly make sure to deliver the coffee mug.
order Date : 11th June 2021
order Number[protected],
quantity : 3 sets
Order value 2025.00

Om Enterprise tea and coffee mugs set of 6, microwave-safe black color 250ml, purchased on 11th june 2021,
we have ordered 3 sets.
This product was not delivered at all. But we received an intimation its been delivered.

we received another product which was not ordered. so we thought it is by mistake and put it for return.
we thought instead of Coffee mug another product was delivered.
kindly make sure to deliver the coffee mug.
order Date : 11th June 2021
order Number[protected],
quantity : 3 sets
Order value 2025.00

Hello Team Amazon,
Gentle reminder no.3
It's very very disappointing that said matter is still pending.
Such type of helplessness and unsupportive approach from so called highly prestigious Amazon end would insist me to take up this matter in consumer court unwillingly.

Your immediate action and favourable response would be appreciated in resolving said issues without any more delays.
Hide quoted text

On Tue, Jun 22, 2021, 9:45 AM Dipa Das wrote:
Hello Team Amazon,
Gentle reminder, It's still pending without any update from your end which is supposed to be resolved by yesterday.

Your immediate action and favourable response would be appreciated.

[protected] Forwarded message[protected]
From: Dipa Das
Date: Sun, Jun 20, 2021, 2:32 PM
Subject: Re:One item not delivered but showing as delivered
To:,
Cc:

One item, Amazon Brand - Eden & Ivy Women Pyjama Set, black
of order#[protected] not yet delivered but showing as delivered, snapshot attached.

Pl look into this matter and do the needful on urgent basis.

Your immediate action and positive response would be appreciated

With thanks and regards,

On Sun, Jun 20, 2021, 11:55 AM Amazon.in wrote:

www.amazon.in
Hi Dipannita,
Your package has been delivered!
Please rate your delivery experience.

Return or replace items in Your Orders.


Order #[protected].
This email was sent from an email address that can't receive emails. Please don't reply to this email.

Mi 2 of 2 power bank retrun to amazone itam recive in 5 days more but not refund may payment amount 3398 order id
[protected] please help me

Deduction of 999 without any information

I ordered some products through Amazon. It was supposed to deliver within 19-21st June, 2021. It was not delivered. Again it was written that it will be deliver on 22nd June, 2021.whrn it was not delivered on time, I contact to customer care and on 23June and the person told me that again I have to wait for another 5 days as their seller informed them and if it is not delivered then they will check the matter. May be they will extend the date agaiqn and we have to wait when their seller will able to supply the product. For their unprofessional seller attitude, we have to wait for a long time and for that we are not able to cancel the product also which they are not able to deliver on time. Order no
[protected].

I had purchased a HIYANSHI HOME FURNISHING COTTON SATIN STRIPES DOUBLE KING BED SHEET WITH 2 PILLOW COVERS from Amazon costing Rs.399/- vide order no.[protected] dt.03.06.2021 and paid through Axis Bank debit card. As the product was short in size, I returned the product to Amazon. Subsequently, refund processing was initiated from Amazon end vide its RRN no. 006639 dt. 17.06.21. Till to date, the amount has not yet been credited to my Axis Bank savings Account.
Pl. make necessary arrangement for crediting the refunded amount of Rs.399/- at an early date.

I would like to bring the situation I am facing to light. I ordered 3 metal targets from Amazon. I did not receive them but a single bunch of target paper worth 165. My order was worth more than 10, 000 inr. Upon contacting Amazon I was put under investigation. After 48 hours I was told that my money would be refunded. I did not want a refund but my products. Amazon was not able to help me there. I contacted the seller and even though kolkata was under lockdown they managed to get me my products. They sent out a national level shooter to the address where my product was sent. Something Amazon should have done. I only received two of my items though. Upon contacting the seller regarding this they sent me my replacement from Gaziabad in 24 hours. On Friday I decided to write a review of my experience. Yesterday I found out that my review was not allowed as it violated some guidelines. I was shocked and appaled. They allow cuss words to be used on their site. I can upload an example. I am also uploading a transcript of my review sent to me via Amazon. You be the judge. It has been more than 24 hours now and I am not allowed my comment yet.

I ordered a product few weeks ago. The delivery was late and was not even in the verified amazon box. It was sent from a personal seller and the product isn’t original. I have had so many such experiences with Amazon. The sunscreen packaging, details and smell nothing matches the original sunscreen sold by Neutrogena brand. The product is highly disappointing. Amazon should verify the seller before listing them. This product is heinous for skin and health of an individual. Amazon should be held liable for it for doing it again and again.

Maine amazon se ek product mangwaya tha 1034 se but deliever agent 1130 rupees le gaye or iska complain hum 3 baar amazon customer care ko kar chuke hain but wo abhi baar baar complain puchte hain or bolte h refund ho jaega but aisa kuch nhi ho rha bus mentally harrase kar rahe hain

On 13 June 2021 I ordered two tops from harpa brand from Amazon order no[protected], I got the delivery only one product was correct maroon one was entirely different style, so I asked for exchange, next day they picked up wrong item, and almost shut down after contacting customer care and mails I got the delivery of my original product that too in xtra small size though I ordered large size, it seems they did it purposely because they wanted to sell only one item on discounted price, now second time I can't exchange though the mistake is from their side, they are offering me to return the amount, it's not the question of money it's mental harassment of the customer who trust them, i am sooo disappointed in Amazon and their policies, I atteching pictures of both orders,

I have ordered 2 items. But only one was delivered and I asked about the other item and raised a complaint. They investigated the issue and said they can't refund the money. Such a poor customer service. I paid 3000 for the item which I did not received.