Amazon India Complaints & Reviews

On 24th June 2021 I was purchasing CROCOS Sleepers for Rupees for Rs 1398 Order could not be successful as payment failed you transferred it to MOCHISHOES They requested me to complete it by paying the amount I paId it today by debit card they transferred it to METRO BRAND LTD Payment ID is pay_HRDQozPX7057jf Mochi has informed me Payment ID is 382972 Since the order was placed to you so I request you to track it & ensure that no other brand except CROCOS should be delivered or get it canceled Amount debited Rupees 1398 must be credited to my account

On 17th June I have received a product flip mobile which is "energizer",
when we open the product was defective like battery not in a good also it was switching on, all over the was delivered with dead condition. after that we have requested for replacement, Delivery person refused to take the old product and replace new one, because the phone not switched on. we have informed the delivery person that the came with defective condition.

I have disappointed with the replacement procedure, so I have requested to return the product with the help of customer care. For the second time it was not picked up from me.

Second time they have pick up the product from me on 24th June, but it was picked up from me still the defective product is with me. there was no proper response from delivery person.

Today 25th June I connected with customer care, more than 10 days I am waiting for the return money. pls support to refund as soon as possible.

I have ordered a phone and after it was canceled after 3 days I have contacted amazon they said that they have already initiated the refund but I haven’t received it.
My details:
Name: Mohammad Thousiya
Acc[protected]
Mob : [protected]
Rr no[protected]
Bank - indian bank

Name: Mohammad Thousiya
Acc[protected]
Mob : [protected]
Rr no[protected]
Bank - indian bank

I have a notification on my orders to say Oral B Vitality 100 Criss Cross Electric Rechargeable Toothbrush was delivered on 05-June. This product has never been delivered, I have not received it to date.

Please can you arrange delivery immediately or refund the cost.

Amount not refund
Your Amazon.in[protected] Refund Reference Number

My name is Zahed Ur Raheem.I have paid an amount of Rupees 19999.00 to Amazon India through my google pay UPI ID ( which is connected to my HDFC Bank) on 15/06/2021. Afterwards on 16/06/2021 i cancelled my order due to some issues. The refund of rupees 19999.00 from Amazon was credited into my account on 17/06/2021. But the amount still hasn't reflected in my account. Amazon sent me this REFUND REFERENCE NUMBER[
Refund Reference #[protected] ]
told to contact customer care. I contacted HDFC Bank customer care toll free number multiple times but failed. So I implore you to kindly look into it as it is urgent for me. Its been more than 7 days now.
Thank you
Zahed ur Raheem

My name is Zahed Ur Raheem.I have paid an amount of Rupees 19999.00 to Amazon India through my google pay UPId ( which is connected to my HDFC Bank) on 15/06/2021. Afterwards on 16/06/2021 i cancelled my order due to some issues. The refund of rupees 19999.00 from Amazon was credited into my account on 25/05/2021. But the amount still hasn't reflected in my account. Amazon sent me this REFUND REFERENCE NUMBER[
Refund Reference #[protected] ]
told to contact customer care. I contacted HDFC Bank customer care toll free number multiple times but failed. So I implore you to kindly look into it as it is urgent for me. Its been more than 7 days now.
Thank you
Zahed ur Raheem

I ordered a mobile phone from Amazon through upi payment and next day I cancelled but I didn’t got the refund of that…the customer executive are saying they already issued the refund..the amount is ₹19, 999

Sir I ordered a 1 no induction stove Bajaj majestic ICX 1900 on 10th June 2021 and as per order details it's scheduled on 24th June, bt delivery boy came my office on 23rd June and I don't have enough money, so I told to Jim waiting for 5 minutes and I go to ATM and withdraw money and he agreed with this, bt when I reached he was gone.
Futher today on 24th June I go to amazon office at morning 9 o'clock they said your product is returned.
Further they said they massage me and also talk to me over in phone, all its not true. I was not get any massage and call.
Pls see this matter and slove it
Thank u
My address is s. Sanjayan Nair on water section municipal council, port Blair, Andaman and nicobar islands

ORDER #[protected]

I have not received the money back

Your package will be delivered between 7:00AM and 9:00PM by our Amazon Delivery Agent (Phone: [protected] PIN 3840).

This a very bad remark and service from amazon that it gives the order of two pelo and one is provided by the agent and when I am checking the service product they removed the thing from there this is need to be serious action and find out the responsible person for that. this is strange that the service of amazon is been decorated although I purchased the product from here a lot.
I don't understand how the product details and the product from the account without my permission. and I want a hard step against it.

In my account it is not showing and the product is not delevered.

A refund rs. 2099 issued in my acc.[protected] proceed on 13 July 2021 by Amazon but till it have not came in my acc. Amazon reference no . Is[protected]

I had ordered a product on amazon on 7th April 2021. I have returned the product and the refund status on amazon shows as refunded. But I have not received my refund.
Reference NO.: 74332741104110318337115

I have received a mail stating job confirmation after telephonic interview and asked to deposit 1500 for uniform charges which is refundable and again now asking for 2500 rupees for courier charges please let me know about it

HELLO SIR i would like to bring it to your notice that, the amount of rs129/- has been deducted from my icici account and the transaction message says vsi/amazon stan. I had prime membership of Amazon tv and i cancel it long time. i think its 5 months ago. i am getting message ever month rs129 of transaction is being done from my icici account without any information or even OTP. can u pls make refund . idont know what to do????

Transaction id:[protected] Computer cartige 802 black ordered on
11.6.21 paid Rs.809 by SBI card ending 3562 on 11.6.21. R S Kannan
Delivery on 20.6.21 but refused. The delivery boy demanded once again
payment. I have informed that I have already made payment on 11.6.21
through SBI card. Delivery boy phone No.[protected] OTP 784570
PIN 5176.
The delivery boy delibrately returned since I have not made payment again.
Please verify the payment made on 11.6.21 for Rs.809 through SBIcard.
and deliver it again. Since it is a mistake on the part of co. for not verifying the details of payment the item not delivered but refused.
R S Kannan
[protected]
[protected]@gmail.com

To buyer-retruns, amazonpay-escalation

hello sir my name is pradeep
ye mera order id hai

order #[protected]
amount - 3398

muje mera refund nahi mila hai or mene jab picup karvaya tha tab us bande ne sab chack kar ke liya tha or aap bol rahe ho ke verfiy nahi hoo raha hai
muje jo mila tha wo mene bheja hai

or work nahi kar raha tha is liye retrun kiya ha

please mera amount refund karva dijiye

I have done recharged of 98 rs but did not receive any recharged when I called the Amazon they did not give satisfactory reason or did not refund my money. I have faced this issue for many occasions but now I want compensation.

Hi I did recharged of 98 and did not received any recharge but amount has been deducted but still did not received any recharged

Sir my name munmun pramanik
My central bank of India account no ([protected]) branch code(3069) ifsc(CBIN0283069)
Sir Amazon refund me 5799 rupees 6th may 2021 but the amount not reflect in my ACCOUNT
Amazon provide me a refund reference no
[protected]
Sir I was submit complaint my bank branch 8/6/2021
Bank manager give me a complaint no[protected] but still the Amount not reflect my ACCOUNT please help me sir