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Amazon India Complaints & Reviews

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Updated: May 11, 2026
Complaints 20358
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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 199

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1
135685293174850
Jun 29, 2021
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Address: Taki, Saidpur, Saidpur Rajbanshi Para

Refund realesed from Amazon. But refund amount not reflected in my account.
Jun 30, 2021
Complaint marked as Resolved 
My refund is successfully.
Amazon India customer support has been notified about the posted complaint.
Jul 11, 2021
Updated by 135685293174850 Refund realesed from Amazon. But refund amount not reflected in my account.

Refund reflected issue again.

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    Anamika94
    Jun 29, 2021
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    My order Id is[protected]) and RRN no. Is 194743 and amount is supposed to be reflected on[protected] but I didn't get it.
    Amazon India customer support has been notified about the posted complaint.
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      S
      Shubha sa
      from Ernakulam, Kerala
      Jun 29, 2021
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      On 8-May-2021 I ordered a product from Amazon India.
      On using my ICICI credit card, I was suppose to receive the cash back. On checking in my Amazon account, it shows no information about cash back. I also called and enquired at ICICI bank, they informed me to check with Amazon only.
      And Amazon customer care does not has any provision to check/enquire about cutomer queries.

      Please help to get the cash back. Amazon should not cheat customers about cash back offers during purchase and not providing anything after the purchase is done!

      Order :[protected]
      Date : 8-My-2021
      Purchase amount : 901Rs
      Amazon India customer support has been notified about the posted complaint.
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        A
        Anishbhat
        Jun 29, 2021
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        Address: Nagrota jagti colony, Lane no 10 block 55 flat 24

        Refund initiated but not credited in bank, by amazon, it had been 10days
        Amazon India customer support has been notified about the posted complaint.
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          Anishbhat
          Jun 29, 2021
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          Address: Nagrota jagti colony, Lane no 10 block 55 flat 24
          Website: Amazon.in

          I have received reference number from Amazon, and in Amazon transaction, refund is initiated, but not credited in bank account
          Amazon India customer support has been notified about the posted complaint.
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            A
            Akshat Maithani
            Jun 29, 2021
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            Order of - 1 World Map - Laminated Both Sides
            Order Date - 29/05/2021
            Order Number:[protected]
            Invoice Number : DEL[protected]
            Invoice Details : HR-DEL[protected]
            Invoice Date : 29.05.2021
            Refund Reference # 74332741155115370632954
            order price - 144
            Amazon India customer support has been notified about the posted complaint.
            Jun 29, 2021
            Updated by Akshat Maithani             Solve
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              P
              Pranaykumar Chennoju
              Jun 28, 2021
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              HI Amazon Team,

              I am deeply concerned about your service as my money amount rs 999 has been debited from my credit card without any consultation or permission of mine. My ICICI bank credit is linked for the Amazon prime account for monthly subscription of 129. Today along with 129 rs Extra 999 were debited from my credit card as ICL*AMAZON STAN. Please consider this issue as serious. Waiting for you reply.

              My contact number +91- [protected].
              Email: [protected]@gmail.com
              Amazon India customer support has been notified about the posted complaint.
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                J
                JOHNSON SELWYN
                Jun 28, 2021
                Resolved
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                Resolved

                ORDER #[protected]ORDER #[protected] shows as delivered. A mail time stamped 8pm on 28Jul has also been received from Amazon stating that it has been delivered. But the compound gate was closed, and I received no phone call. I also do not see the package anywhere near the Compound Gate.
                Jun 30, 2021
                Complaint marked as Resolved 
                Received the earlier Undelivered Product today (30Jun2021) morning. Apart from registering the Complaint on this Forum, I also found how to complain to Amazon and complained. The 'Help' at the bottom of the Amazon page, provides a button 'Contact Us'. The new page provides us the option to 'Chat' or 'Call me'. I used the options to let them know that what was stated as Delivered is NOT RECEIVED. They promised to provide the Product in 2 days' time or else Refund.
                Amazon India customer support has been notified about the posted complaint.
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                  R
                  Renganayagi Lakshmanan
                  Jun 28, 2021
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                  Amazon Refund not processed to my account debit card no ********8511. Reference no : # 30005111531153104497971
                  Ac.no :[protected]
                  Registered mobile number is [protected]
                  Amount : Rs.875
                  Amazon India customer support has been notified about the posted complaint.
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                    J
                    jayant sencha
                    Jun 28, 2021
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                    Jbl Earphone not working . Voice is not coming
                    Amazon India customer support has been notified about the posted complaint.
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                      P
                      Pratham Rakheja
                      from Noida, Uttar Pradesh
                      Jun 28, 2021
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                      The refund was successfully initiated by the Amazon for INR 198 but i can't receive the refund in my bank account due to server issue. They provided a RRN[protected]. The refund was initiated on 25/06/2021.
                      Amazon India customer support has been notified about the posted complaint.
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                        1
                        1996sam
                        Jun 27, 2021
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                        I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi*amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 16 june 2020. Could you please assist me regarding this.
                        Amazon India customer support has been notified about the posted complaint.
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                          A
                          AJAYMEWARA MEWARA
                          Jun 27, 2021
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                          Address: www.amazon.in

                          I had ordered "Bestway 75056 Inflatable 5 in 1 Queen Size Multifunctional Sofa Cum Bed" on 8 june 2021 but got a remote operated toy car ( deformator remote car ) .
                          i told amazon customer care about it immediately but they completely refused to accept it citing that this type of mistake from our side is impossible, while i have complete unboxing video in and pics in which its clearly visible that i got a completely wrong and different product.
                          i have called amazon several times since then but they are completely refusing for it .
                          this has lost my believe in online shopping and Amazon .
                          please help otherwise i have to take help from some legal forums.
                          thank you.
                          i hope some relief from shameless amazon india .
                          Amazon India customer support has been notified about the posted complaint.
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                            G
                            Golu Raghuwanshi
                            Jun 26, 2021
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                            Address: SBI ATM Ka pass satlapur mandideep (462046)
                            Website: Amazon

                            Sir Mera 399 Ka refund 21/05/2021 ko Amazon ki teraf se iniseat ho Gaya tha but abhi tha Mera account central bank of India ma cradit nahi hua hai
                            Reference no.[protected] hai
                            Place sir help
                            Amazon India customer support has been notified about the posted complaint.
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                              C
                              ChandraKanthk
                              Jun 26, 2021
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                              I am not placed any order These Guys are saying that you placed order unauthorised payment used saying I am not placed any this kind of order i don't know why they blocked in that account a lot of invoices are there and i attached my Kyc details everything is there in that account please check and get back it to my account please [protected]@gmail.com
                              [protected]
                              Amazon India customer support has been notified about the posted complaint.
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                                A
                                AbuHamza007
                                Jun 26, 2021
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                                Address: Delhi
                                Website: AMAZON

                                I have ordered a Baltra rice cooker for which delivery was on 19 Jun, but the seller contacted and told that due to non availability of item he will send Prestige rice cooker on 24 Jun to which I agreed on phone. But from 24 Jun till date neither he responded nor delivered item. On subsequent calls to Amazon customer care from 24 Jun evening till date they just simply made promises and told that we will make it get delivered, which never happened. Today I found that they have cancelled order without any notice or valid reason and refunded the amount. Now my complaint is that at first why they accepted the order if item was not available, secondly when the seller promised substitute why he failed to deliver even substitute and thirdly why they kept me waiting with their fake and misleading promises. I just want them get punishment for their misleading and harassment to customers like me.
                                Amazon India customer support has been notified about the posted complaint.
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                                  N
                                  NehaPalankar
                                  Jun 25, 2021
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                                  Refund for the order[protected] of Rs.695.00 was processed successfully on[protected]. The amount should have reflect in my account within 5 business days but still it's not processed.
                                  Please refund as soon as possible

                                  The Refund Reference Number for the transaction is[protected].
                                  Amazon India customer support has been notified about the posted complaint.
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                                    H
                                    Helpless Gaming
                                    Jun 25, 2021
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                                    Dear sir

                                    My name is SHIVANAND SAH
                                    Account no.[protected]
                                    IFSC code -CNRB004194

                                    My complain is about a refund of Rs 419 that is initiated from Amazon and it is not showing in my account and I did not get that refund so please help me and clear the refund so I can get it
                                    Amazon India customer support has been notified about the posted complaint.
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                                      A
                                      Amreen Raza
                                      Jun 25, 2021
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                                      Address: Anepalya 5th cross adugudi post bangalore 30
                                      Website: Unified payment interface

                                      I ordered pampers pants on 20 june 2020 in amazon but my payment got hard declined I took in formation from the bank but the bank is like ur money is bot with us kindly look about this issue and plz give my money amount is 1912
                                      Amazon India customer support has been notified about the posted complaint.
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                                        S
                                        skramanathan
                                        Jun 25, 2021
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                                        I want to purchase two mobile phone stands costing Rs 299/ each. I have typed my houses address in vellore for delivery. the items are in the cart. I am not able to proceed with the payment/ I have tried my best and I have miserably failed. I am trying for the past three days. help line numbers are not responsive. Pl advice and guide me. thanks'
                                        s k ramanathan
                                        mob[protected]
                                        [protected]@yahoo.com
                                        Amazon India customer support has been notified about the posted complaint.
                                        Jun 25, 2021
                                        Updated by skramanathan                                         reply not helpful pl
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