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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 198

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P
pjg619
Jul 1, 2021
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I ordered a oral b electic toothbruch from amazon, but the product was mishandelled, i was to get the refund, amazon tells they have refunded but bank has not received it .

# 75105171176000626255874
is my reference no, bank tells they cant process ref numbers

please return my 1279 rs
Amazon India customer support has been notified about the posted complaint.
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    P
    poshbah
    from Mumbai, Maharashtra
    Jul 1, 2021
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    Address: India

    I ordered one watch online from Amazon India on 23June'2021, for somebody as a Gift to be delivered to Tamil Nadu.
    Today until 01/07/2021 watch has not dispatch. Upon contacting Amazon, saying will deliver. When ??? Dont Know???
    This watch to Delivered from Bangalore to Tamil Nadu, hardly five hours journey.
    But Amazon has failed to dispatch until 01/07/2021.
    Amazon India customer support has been notified about the posted complaint.
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      D
      DJbravo
      Jul 1, 2021
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      I ordered the product of ₹149 on Amazon.in with Amazon Pay UPI which is linked with SBI A/c. In first case of order the transaction failed & money deducted from my bank A/c but Amazon Revised my payment of ₹149.
      But in Second Case of order as I was told by Amazon to retry the payment, I initiated payment with Amazon Pay UPI & Again transaction failed & Money Got Deducted from My Bank A/c, But Amazon didn't Revised My Payment which is ₹149.
      Bank Reference ID of the Transaction is[protected]
      Jul 2, 2021
      Complaint marked as Resolved 
      I Got My Money Back ! Thank You So Much Amazon.in :)
      Amazon India customer support has been notified about the posted complaint.
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        K
        Khelaram das
        Jul 1, 2021
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        Address: Bangalore, karnataka

        My name khelaram das, my amazon registered mail id [protected]@gmail.com. I had order panasonic trimmer, order id is[protected] and it was defected. I returned this on 29 th june. Pickup done but my money not refunded. And I order fortune mustard oil 5 litr jar. I received this product in damage condition. I call customer care he said he give refund. But money not credited on my account. Just now I got a mail that my account is closed. Still now money not refunded. And amazon said my refund cancel. Please help
        Amazon India customer support has been notified about the posted complaint.
        Jul 06, 2021
        Updated by Khelaram das         Respected sir, mam,
        When will i get my refund money?? Please help
        Jul 30, 2021
        Updated by Khelaram das         Sir/mam
        Still now no reply from amazon. And my money not refunded
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          C
          Chinmoy Bhuyan
          Jul 1, 2021
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          Address: ward no 2 dhemaji tiniali
          Website: Amazon.in

          I had cancelled an order immediately after ordering it, the refund was initiated by amazon but after the promised credit date no money was credited into my account..I contacted the bank and they said no refund is detected in their servers.Also amazon hasnt given me my refund reference number yet (RRN)
          Amazon India customer support has been notified about the posted complaint.
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            S
            sanjay_archicavans
            Jul 1, 2021
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            I have ordered and delivered a Hindware Nadia 90 CM 1200 m3/hr filterless Auto clean kitchen Chimney, Order no is[protected] order date is 27.06.2021, delivered on 28.06.2021.

            When technician visited to install it he advised me that it is wrong chimney in respect of size, so i need 60 CM one.

            I was not aware that it comes in multiple sizes and i need to get measurement of the space before ordering.

            When i call customer technical team they say it is not replacable with different sizes and also not returnable.

            Kind Regards
            Sanjay Pandey
            [protected]
            Amazon India customer support has been notified about the posted complaint.
            Jul 01, 2021
            Updated by sanjay_archicavans             Enclosing here image of pack of product which is still still not opened and Invoice for your reference.

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              V
              vikas sharu
              Jul 1, 2021
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              Sir
              I had a purchased a product on amazon on 30/04/2021 using my canara bank credit card but my order was cancelled by amazon that amount not received. i asked for refund as per their confirmation refund reference number as 6197445131646649406100 for Rs 1323.75 i had contacted your customer service number they is no proper response hence i had to mail you. Please help me sir in this matter so that money is credited to my account at the earliest
              Amazon India customer support has been notified about the posted complaint.
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                K
                Kanti Dawda
                Jul 1, 2021
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                I have booked online on Amazon India some products, I am trying to make payment, but having problems.
                Amazon India customer support has been notified about the posted complaint.
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                  S
                  ShruthiMysore
                  Jul 1, 2021
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                  I received the Damaged product as soon as i opened the order I have ordered this item with other two orders together but I received each one separately and as the last item i received was completely damaged and glass is broken and i tried to reach customer care they did not respond properly and I asked for even replacement i did not received proper response. So could you please resolve this issue which i did not get resolved from (Amazon India) https://www.amazon.in/
                  Product Name: Hupshy Tempered Glass screen protector
                  Received on:[protected]
                  Price: 199 Rs
                  Amazon India customer support has been notified about the posted complaint.
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                    R
                    Raja Ram Karak
                    Jun 30, 2021
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                    My name is Ashok Kumar Mishra and I had ordered Redmi Note 10 of RS.14499(ordered twice and cancelled twice ) in Amazon on (20th June 2021) and cancelled on the same day. And on 25th June 2021 the refund was to get credited in my source account of Indian Overseas Bank.
                    Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                    30005411721171143457891 and 30005411721171094652136 and told me to fill charge dispute form but Indian Overseas Bank doesn't have such policy. So
                    please kindly respond to this complaint it's very urgent.
                    My Mobile no is [protected]
                    Thanks you sir
                    Amazon India customer support has been notified about the posted complaint.
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                      N
                      Nambaru VSVN Murthy
                      Jun 30, 2021
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                      I have received a mail to today stating the following
                      "Your Prime membership ends soon - Renew early and pay only Rs.999 899 for another year of Prime. Continue enjoying uninterrupted Prime benefits."

                      I have immediately renewed
                      "Order #[protected]
                      Placed on Wednesday, June 30, 2021
                      Item Subtotal: Rs.999.00
                      Order Total: Rs.999.00"

                      You have promised Rs.899/- but charged Rs.999/- I request you to kindly return the extra amount you have deducted from my account at the earliest
                      Amazon India customer support has been notified about the posted complaint.
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                        J
                        J Jeet
                        Jun 30, 2021
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                        I ordered Oswal one piece commode but a damay product was delivered. I raised pickup request 4-5 times but everytime Amazon delivery partners gave false information and updated status as customer cancelled pickup.
                        I am interested in getting the refund for the damaged product.
                        Order no :[protected].
                        Amazon India customer support has been notified about the posted complaint.
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                          A
                          as9982280371
                          Jun 30, 2021
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                          Didn't get refund after returning product and they are refusing to initiate my refund
                          Amazon India customer support has been notified about the posted complaint.
                          Jun 30, 2021
                          Updated by as9982280371                           Receipt I got day of return

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                            R
                            Rajput Anand Gaurav
                            Jun 29, 2021
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                            Address: Mumbai

                            Item is very cheap quality and it was under warranty and its inner some parts were defected, when i call company to change it they told that we have to send them the item or we have to take help from local shop. They will provide the defective part. 6 months passed they have not sent any material and now they are asking to send the machine . I have attached the entire chat . Kindly help.
                            Amazon India customer support has been notified about the posted complaint.
                            Jun 29, 2021
                            Updated by Rajput Anand Gaurav                             Order#[protected]
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                              K
                              kchugh0101
                              Jun 29, 2021
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                              Address: GMC Gondia Hostel, Bajaj Nagar, Near Nehru putla Square

                              My bank is not helping me to get my refund back of Rs. 499/- which Amazon is claiming to have refunded.
                              Refund reference number:[protected]
                              Amazon India customer support has been notified about the posted complaint.
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                                1
                                135685293174850
                                Jun 29, 2021
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                                Resolved

                                Address: Taki, Saidpur, Saidpur Rajbanshi Para

                                Refund realesed from Amazon. But refund amount not reflected in my account.
                                Jun 30, 2021
                                Complaint marked as Resolved 
                                My refund is successfully.
                                Amazon India customer support has been notified about the posted complaint.
                                Jul 11, 2021
                                Updated by 135685293174850                                 Refund realesed from Amazon. But refund amount not reflected in my account.

                                Refund reflected issue again.

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                                  Anamika94
                                  Jun 29, 2021
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                                  My order Id is[protected]) and RRN no. Is 194743 and amount is supposed to be reflected on[protected] but I didn't get it.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    S
                                    Shubha sa
                                    from Ernakulam, Kerala
                                    Jun 29, 2021
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                                    On 8-May-2021 I ordered a product from Amazon India.
                                    On using my ICICI credit card, I was suppose to receive the cash back. On checking in my Amazon account, it shows no information about cash back. I also called and enquired at ICICI bank, they informed me to check with Amazon only.
                                    And Amazon customer care does not has any provision to check/enquire about cutomer queries.

                                    Please help to get the cash back. Amazon should not cheat customers about cash back offers during purchase and not providing anything after the purchase is done!

                                    Order :[protected]
                                    Date : 8-My-2021
                                    Purchase amount : 901Rs
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Anishbhat
                                      Jun 29, 2021
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                                      Address: Nagrota jagti colony, Lane no 10 block 55 flat 24

                                      Refund initiated but not credited in bank, by amazon, it had been 10days
                                      Amazon India customer support has been notified about the posted complaint.
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                                        Anishbhat
                                        Jun 29, 2021
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                                        Address: Nagrota jagti colony, Lane no 10 block 55 flat 24
                                        Website: Amazon.in

                                        I have received reference number from Amazon, and in Amazon transaction, refund is initiated, but not credited in bank account
                                        Amazon India customer support has been notified about the posted complaint.
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