Amazon India Complaints & Reviews

Respected team
I purchased redmi note 10 mobile phone on 10 june 2021 Order id[protected] on 12 june product deleverd but i received defictive product not on mobile i already connect charge for 4 hours but not on then i contact customer support team for issue from 12 june multiple times approx 10 return pickup create but third party courier delivery not picked my mobile because product not on then i contact station manager of delivery he also denid my pickup and cancel my pickup i already contact multiple times multiple times noc form fill he says that pickup is cancelled by customer is wrong update provide by delivery last time 25 june i contact with manager team he told me wait for 3 business days and on 1 july i contact you on our side i wait but not call recived
I am very disappointed and unhappy with your service
Please solve my problem as soon as possible otherwise i take legal action soon
Pickup not cancel from my side its wrong update provide by delivery courier
I already share pictures of product which not work, invoice and box
Thanks

I Made An Application On Amazon App For ICICI Credit Card Which Promoted Their Bank. All Offers And Everything Amazon Provides Just Promoted ICICI. Anyway, Moving On. On June 13 2021, I Applied For A Credit Card And The Application Was Glitchy Due To Which My PAN Card Details Were Captured Incorrectly. However, The Agent On The Video Call Mentioned That An Agent Would Come To My Place To Collect Documents, Which The Agent Came And Collected All My Personal Documents And Also Clicked Pictures Of My Documents And My Picture Too. Its Been More That Too Weeks And No Information From Amazon And Nor From ICICI. Moreover, The Application Still Shows Documents Pending And Followed Up With Amazon Regarding This Issue With Complaint Number [protected], Also Tried To Contact ICICI. However Even Though Multiple Follow Ups Made, No Revert, No Mails And Also No Calls Received From Wither Of Them And My Worries Started To Pile Up. I Was Getting Into Depression Worrying My Information Might Be Used For Wrong Purposes And I Could Be A Victim Of Identity Fraud. Moreover, According To The Amazon Agent, He Mentioned That Complaint Number Can't Be Shared As Its Against The Amazon Policy Violation. This Are Getting Tensed And My Tension And Worry Is Escalating Too. Please Take Immediate Action.

Order#[protected]

Ordered on 13 May 2021

1.Panasonic MC-DL201 700-Watt Vacuum Cleaner (Blue)
2.Inalsa High Pressure Washer PowerShot

due to supplier problem they canot deliver above items.refund still not credited to my account.

Please send me details to mail id . [protected]@yahoo.co.in

Sir my phone no [protected] mail srekuttan [protected]@gmail.com amazon alexa dot 3 smart speaker not working not power on

I buy a tv from amezone of samsung brand and the compony provide me free installation but thr local service man do not install my tv sinc a 4 days i call again anf agian about this to amezone and samsung but both are not response me well now and both are playing with Me last 4 days a go

I ordered a oral b electic toothbruch from amazon, but the product was mishandelled, i was to get the refund, amazon tells they have refunded but bank has not received it .

# 75105171176000626255874
is my reference no, bank tells they cant process ref numbers

please return my 1279 rs

I ordered one watch online from Amazon India on 23June'2021, for somebody as a Gift to be delivered to Tamil Nadu.
Today until 01/07/2021 watch has not dispatch. Upon contacting Amazon, saying will deliver. When ??? Dont Know???
This watch to Delivered from Bangalore to Tamil Nadu, hardly five hours journey.
But Amazon has failed to dispatch until 01/07/2021.

I ordered the product of ₹149 on Amazon.in with Amazon Pay UPI which is linked with SBI A/c. In first case of order the transaction failed & money deducted from my bank A/c but Amazon Revised my payment of ₹149.
But in Second Case of order as I was told by Amazon to retry the payment, I initiated payment with Amazon Pay UPI & Again transaction failed & Money Got Deducted from My Bank A/c, But Amazon didn't Revised My Payment which is ₹149.
Bank Reference ID of the Transaction is[protected]

My name khelaram das, my amazon registered mail id [protected]@gmail.com. I had order panasonic trimmer, order id is[protected] and it was defected. I returned this on 29 th june. Pickup done but my money not refunded. And I order fortune mustard oil 5 litr jar. I received this product in damage condition. I call customer care he said he give refund. But money not credited on my account. Just now I got a mail that my account is closed. Still now money not refunded. And amazon said my refund cancel. Please help

I had cancelled an order immediately after ordering it, the refund was initiated by amazon but after the promised credit date no money was credited into my account..I contacted the bank and they said no refund is detected in their servers.Also amazon hasnt given me my refund reference number yet (RRN)

I have ordered and delivered a Hindware Nadia 90 CM 1200 m3/hr filterless Auto clean kitchen Chimney, Order no is[protected] order date is 27.06.2021, delivered on 28.06.2021.

When technician visited to install it he advised me that it is wrong chimney in respect of size, so i need 60 CM one.

I was not aware that it comes in multiple sizes and i need to get measurement of the space before ordering.

When i call customer technical team they say it is not replacable with different sizes and also not returnable.

Kind Regards
Sanjay Pandey
[protected]

Sir
I had a purchased a product on amazon on 30/04/2021 using my canara bank credit card but my order was cancelled by amazon that amount not received. i asked for refund as per their confirmation refund reference number as 6197445131646649406100 for Rs 1323.75 i had contacted your customer service number they is no proper response hence i had to mail you. Please help me sir in this matter so that money is credited to my account at the earliest

I have booked online on Amazon India some products, I am trying to make payment, but having problems.

I received the Damaged product as soon as i opened the order I have ordered this item with other two orders together but I received each one separately and as the last item i received was completely damaged and glass is broken and i tried to reach customer care they did not respond properly and I asked for even replacement i did not received proper response. So could you please resolve this issue which i did not get resolved from (Amazon India) https://www.amazon.in/
Product Name: Hupshy Tempered Glass screen protector
Received on:[protected]
Price: 199 Rs

My name is Ashok Kumar Mishra and I had ordered Redmi Note 10 of RS.14499(ordered twice and cancelled twice ) in Amazon on (20th June 2021) and cancelled on the same day. And on 25th June 2021 the refund was to get credited in my source account of Indian Overseas Bank.
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
30005411721171143457891 and 30005411721171094652136 and told me to fill charge dispute form but Indian Overseas Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent.
My Mobile no is [protected]
Thanks you sir

I have received a mail to today stating the following
"Your Prime membership ends soon - Renew early and pay only Rs.999 899 for another year of Prime. Continue enjoying uninterrupted Prime benefits."

I have immediately renewed
"Order #[protected]
Placed on Wednesday, June 30, 2021
Item Subtotal: Rs.999.00
Order Total: Rs.999.00"

You have promised Rs.899/- but charged Rs.999/- I request you to kindly return the extra amount you have deducted from my account at the earliest

I ordered Oswal one piece commode but a damay product was delivered. I raised pickup request 4-5 times but everytime Amazon delivery partners gave false information and updated status as customer cancelled pickup.
I am interested in getting the refund for the damaged product.
Order no :[protected].

Didn't get refund after returning product and they are refusing to initiate my refund

Item is very cheap quality and it was under warranty and its inner some parts were defected, when i call company to change it they told that we have to send them the item or we have to take help from local shop. They will provide the defective part. 6 months passed they have not sent any material and now they are asking to send the machine . I have attached the entire chat . Kindly help.

My bank is not helping me to get my refund back of Rs. 499/- which Amazon is claiming to have refunded.
Refund reference number:[protected]