Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 29, 2024
Complaints 19931
Resolved
1458
Unresolved
18473
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 198

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
GOPalb950
Report
Copy

Empty box product delivery

Address:[email protected] amd call

I call Amazon to reply not refund my investigation is ok in Amazon to speak but my product is empty box deliver 749 rupees order KDM earphone not available in box KDM earphone
oder no[protected]
oder date 16-mar-2021
may no is [protected]...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikky2569
Report
Copy

Refund not showing in my bank A/C

Sir,
I had ordered two combo items on order no[protected] dated 27th march 2021.One of them had cancelled and return by me on 2nd April 2021.Amazon has refunded me and also show on site but bank A/c is not showing this refund.I had complained about this in bank but there is no action taken by bank till now.The RNN number is MTPLFYE20000KMQW9FCX.So kindly
consider my case and do as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh Balaji N
Report
Copy

Unauthorised transaction at Midnight

I have been charged 199INR without my knowledge or any PIN requested from Amazon. I receive a message late night on 12th April 2021 stating, Dear Customer, transaction of INR 199.00 done on ICICI Bank Account XX252 on 12-Apr-21. Info: VSI*AMAZON ST.

I need refund of the same and stop any application running at the back without my knowledge....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Sir Amazon company ne mujhe 30 March ko hi mera refund 342rs. de diya tha and unka mere pass mail or reference I'd aa gya tha ..but wo refund abhi tak mere account me reflect nhi hua h ...mera account details h..
A/c no. - [protected]
A/c holder - manju
Devli road, khanpur branch, new - delhi
Ifsc code - UBIN0820296
Sir mn bank me bhi lask one week se chakkar laga rhi hoo...waha se bhi mail dalwai thi...but...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Sir mera refund Amazon ki taraf se 30 March ko hi refund kr diya gya tha but wo abhi tak humare account me nhi aya h...Amazon ki taraf se humme mail or reference I'd no. 30 tarikh ko hi provide kr diya gya tha ...
Accunt no- [protected]
Ac holder- manju
Branch khanpur devli road
Ifsc code- UNIB0820296
Sir humne mail or reference I'd ki pic daal di h...pls help me...bahut din ho gye Sir bank k bhi bahut...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
B.N. Placement Faridabad
Report
Copy

No mention of firm's GST Number on invoice

Address:Neelam Flyover Market, N.I.T. Faridabad

Dear Sir/Ma'am,
I ordered 4 Orient electric fan on 11 April, 2021 (Order NO- #[protected] from Amazon Business, but their was no mention of my firm's GST number on the invoice to avail offer of 18% GST credit .
You are kindly requested to provide an updated invoice with my firm's GST number included (GST No- 06AFMPN5438E2ZB).
I had already complained with the customer care service on chat but i didn't get the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Piyush Johnson
Report
Copy

Items missing are missing from my order

I ordered 4 quantity of "Nilkamal Plastic Storage Box with wheels, 50L" (Order ID/# [protected] on 16th March, 2021, i completed payment through COD of 3, 360 rs., but got delivered only with one box out of four.I filed many complaints through amazon customer support regarding this issue.
Firstly, after completing so said investigation for "item missing" as conveyed on 20 Mar 2021 by amazon customer service, i got no...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:india

Hello sir I ordered pro elite cover on 21 march 2021 for 899 rupees.order id is[protected]
and I returned this on 30 March
amazon says that a refund will appear on your bank account or credit card statement with in 7 days
but till not I have no any refund in my bank account
I called in Amazon costumer care they said your refund is reflected in your bank account with the reference number #[protected] but...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pukkalla
Report
Copy

Change of Mobile Number

Respected Sir,
I am not able to access my Amazon account as my previous Registered Mobile number is not functional. Not able to receive OTPs sent by you.
My earlier login credentials are as follows
Registered email ID : [protected]@gmail.com and
Registered Mobile Number is :[protected]
My registered Mobile number is not working any more due to some technical issues hence I changed it to (new number) [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bhuj

I totally surprised when i bought Solimo 3-Door Foldable Wardrobe, 10 Racks, Beige from @amazonIN ..it was totally worst..very bad ...

It is really worthless to buy such a costly product to waste money.
Neither seller is helping nor Amazon is helping me to get it .....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lalita devi8809
Report
Copy

Refund not received

Address:jenamore baradih chok

My Refund issued on 22 march 2021 for amount 2849 from amazon but till doday refund is not reflected in my airtel pement bank account.
my refund reference number HSBCN[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SharonMathew
Report
Copy

Unauthorized transaction

ALERT:Rs.129.00 spent via Debit Card xx5648 at AMAZON on Apr 11 2021 1:10AM without PIN/OTP.Not you?Call [protected].

This order was not placed by me. PLEASE DO THE NEEDFUL AND REVERT MY MONEY BACK....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lav verma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by amazon company

I had ordered product (order id #[protected] from amazon and this was delivered on monday[protected]. In my parcel some items were missing that i ordered, so after receiving my parcel i called coustumer care and informed about then he was say that we need some time for inquiry regarding this after that we will inform you. I called again coustumer care after 4-5 days, they said that we had delivered all items in your parcel and we...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:India
Website:VSi Amazon stn

I would like to bring it to your notice that, the amount of rs129/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 10-April-2021. Could you please assist me regarding this....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mushafaz binth Abdul
Report
Copy

Refund not yet received

Address:Manglore

Last month I cancelled a product from Amazon, they give me a reference number, but the refund is not yet credited to my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Rs.329 has been debited- today on 10th April 2021. I have no auto renewal, prime membership or anything related to this card. REFUND MY MONEY BACK and EXPLAIN WHY THIS HAPPENED.

This is simply unacceptable .. and seeing that so many people are facing this. It’s robbery...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hemarun
Report
Copy

Non Refund of Payment

Address:Chennai

I have Purchased a Bluetooth Speaker from Amazon by paid Rs.339/-by online on 12/02/2021, But i got a non working piece and i returned it and i got another one after 15 days and this too not worked, so i returned and asked Amazon to refund the Money, for that they told after get the product your account will be Credited, it was reached the destination on March 22, but till now i didn't got refunded, when ever i calling the amazon customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aparna17
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E-commerce site refund related issue.

My bank account number is [protected] and the branch is Railway Station Rd, PNT Colony, Raebareli, Uttar Pradesh 229001. I cancelled my order on amazon. They refund me my money with RRN(30005410481047159105339) and RRN(30005410051001072895682) but I haven't received my money yet. amazon customer care told me to contact your bank branch. I contacted but my bank branch didn't respond to me.
Kindly resolve the issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I ordered a product but it was defective so I placed a replacement order. However at the date of delivery no one came at my house to deliver product nor I got any call from them. It has been 2 days and the issue remains the same. The last date is near after that I won't be able to place a replacement order. I contacted customer care and they just keep telling me to wait only. One executive told me if I don't get my item by tomorrow...
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sreesreya
from Kollam, Kerala
Report
Copy

Cash not refunded

Union bank online debit card shopping
Date of refund : 02/04/21
Refund amount : 250.96 rs
Reference No : # 74332741093109295465280
Please verify this transaction details and send my money back to my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy