Amazon India Complaints & Reviews

Address: Karamgunj darbhanga laheria sarai near siraj hotel, Karamgunj darbhanga laheria sarai near siraj hotel

I ordered grey jack pollygon sunglasses and I cance this order and the customer was saying he initiated refunded on 6th June but my refund is not reach in my account today is 16th June plzz resolve my issue as soon as possible

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Jun 16, 2021

Updated by Maria Fatma Plzz resolve my issue and my refund is reached in my account as soon as possible

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Address: Bihar, jamui adsar 811307

Website: Amazon.com

My amazon email id ([protected]@gmail.com ). I purchased a product from amazon on 18 may 2020 and my order no. Is[protected].
But due to some issue i returned my product and asked for the refund, the product was picked up on 23-may-2020 and as per the company policy they notify me that the amount will be credit to my account by date 27-May-2020.
As per their confirmation refund was intiated on 20th May but still it was not reflecting in my account.
They had provided me the refund reference no.[protected].
Please check and confirm the status.

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I have tried to unlock my account speaking at length to two different service team members over the last 4 days.
They mention that they will solve the problem, but despite repeated assurances, it has not been solved.
I have been a prime customer for more than 5 years and the way I am being treated is pathetic.
My phone number is [protected]
My account ID is [protected]@gmail.com

Hopefully someone is taking notice of this complaint and try to sort this issue at the earliest.

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Refund not received within timeline as per defined policy of amazon India ltd. After every follow up through customer care they were just saying refund will be processed such things were happening since last 20 days.

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Address: AURANGABAD Maharashtra

Actually I subscribed for Amazon Academy subscription with a amount of ₹11, 999...but as I didn't liked it, I decided to cancel it out and ask for refund as their was a refund policy of 7 days. I cancelled my subscription before 7 days as per their refund policy and had a call with Amazon Customer care, they told me it would take 3-5 days but today it's 8-9th day today and yet I have not received it, actually they send me a reference I'd:
Refund Reference #74056631159115893510656

But the amount is not shown in my Axis Bank Account

Amazon India customer support has been notified about the posted complaint.

Jun 16, 2021

Updated by Pruthviraj Dulat Money received!! Thank you

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My account is on hold from 10 days, i dont know why they did that. I havent done anything. I made a call to the amazon service but they replied that they cant help me with this hold issue, i have to mail amazon account service. I did the same but nothing changed.
My account was created by mobile number and no email address as it was optional and now they r saying that please contact with the emaild address linked with that account, how i would be able to contact with an email address which was never linked to that account

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I didn't order anything .. Today I am receiving a message that I have ordered a product and it is out for delivery..I want to cancel it immediately

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I was purchased a Food processor 30 may 2021 of Rs.5766. I have confirmed return process on 8th June 2021 because the product is defective.
But till today no response for pickup no one came to pick the order.
Now, I cancel return and again want to start return process but it shows window close.
what should I do now. I am not able to contact to customer care.

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I ordered a product on 1 june 2021 from amazon costing rs 198 only. And I cancelled it, then amazon initiated my refund, although amazon provides me the refund on 6 june 2021 and provides me a RRN number, but even after one week my amount does not show in my bank balance amount.

Details regarding order -

Order id[protected]
RRN no. - 74332741153115290685159

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Address: vaickathuparambil, Muhamma PO, Alappuzha

My refund amount not received my credit card. Because they still debited EMI amount from my account . Cheating

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Address: 153, mahesh vihar, lal gate Indore road ujjain

I haven't received my refund yet even 4- 7 working days. Amazon haven't reflect refund into my bank account yet. Worst service. They delivered wrong products charger delivered without cable and i return back. All fault of amazon. Now after 7 working days. They didn't sent my money back. No contact have done by them. Very disgusting. There number unreachable. They don't care about customer

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Address: Balkum Naka,Thane (West),Mumbai-400608

I have booked my grocery items for household use using Amazon app on 06.06.2021 and the delivery was expected by 10.06.2021. Since 10.06.2021 daily I have been making calls on the number provided regarding delivery of my goods. But, daily the executive is promising me that the delivery will be be done by today itself, but all in vain.
I have never imagined such hospitality from a reputed company like Amazon and that too for such a mere issue of delivery.Till date on 14.06.2021 it has not been delivered.
Request to take necessary action on the accountable person.

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I ordered a pulse oxymeter on 29/04/2021, and paid in advance using BHIM UPI, (order no.[protected].Amazon cancelled my order on 11/05/2021 and refunded my amount to Bank (RRN #[protected] on 12/05/2021.But the disputed amount has not been credited to my account till now.Kindly look into matter and credit amount to my account.
Thanks.

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Address: 1-403, THONDAVADA (VILLAGE),CHANDRAGIRI (MANDAL), CHITTOR (DISTRICT))

I booked a product from Amazon I got by 1st June and I return the product but the amazon was initiated the refund by 2 nd June but I didn't get refund yet please resolve it as possible

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Address: Munbai

Hi,

I had purchased 1 product of Rossman Garment steamer on 3rd June where product is not at all satisfactory when I contacted Amazone support for refund so I did not found any refund, they are just want me replace it but I want my refund.

Please find my details
Name - Amit Chamoli
Contact no- [protected]

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I have ordered Samsung M51 costing around Rs 20000 and for which delivery was next day on 8th June.

Since then we are chasing Amazon customer care and they are just giving false commitments and assurance. And item is not yet delivered. there has been constant follow up from my side and each time they promised falsely about the delivery. Even one falsely claimed that there has been attempt of delivery.Since 8th June, even the tracking details are not updated, showing no action from their side

After harassing us and repeatedly breaking our trust whole week they are suggesting us to cancel the order where in the price of the product has been increased and still showing next day delivery for the same item. That’s how they are treating the Prime members.

Customer trust, care and time has no value for Amazon. It has been pathetic experience, kind of mental torture waiting for delivery each day.

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Amazon delivery associate yelled, banged on the door, tried to barge in while covid restrictions, and demanded money for breaking his own phone on the way to our house. It is frustrating that somebody could come and yell at us in our own home for no reason which is supposed to be a safe place. And amazon generally takes no action against complaints about their delivery associates. This is why the problems occur so frequently. I am going to refrain from Amazon and opt for Flipkart and other services.

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Good morning iam from vizag i participated in Amazon quiz daily i won 5000rs in funzone i checked my gmail i seen notifications when i about to claim now there no promo code (16/17) digits usually instead of that i got something...i contacted customer care yesterday i spoke with 3 members i send my screenshot & i send. Today again i contacted with Amazon customer care specialist name Anand around 9:40am (sun) i told my problem he checked he says i will sove your issue by tomorrow because its coupon validity till june 17th. After that invalid no use my 5k gonna lose.. anand says i checked the screenshot that u send i dont know what happened the very next min he says "It will take around 3/5 working days..he is such a rude arrogance behavior...plz take action & help me as soon before june 17th thank u.. i hope u understand the customer problem. Iam expecting positive response from your side thank u.

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Hello, iam from vizag just now (june 13th 9:50am) i contacted with Amazon customer care specialist name= anand, actually i participated in Amazon quiz daily i won 5000rs funezone i checked my gmail but instead of coupon (16/17th digits) i received another thing..i contacted customer care Anand says i will fix this thing by tomorrow... after checking the image i send to other customer care representative on sat i contacted with 3 members..today Anand says first i will fix tomorrow. After few mins he says i checked it will take 3/5 days. actually i have to claim before june 17th otherwise it gonna invalid. i clearly specifics him. But invain he rudely arrogantly says it wil take 3/5 working days.. take action against him & plz help me.thank u i want positive response from your side...

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I have order three TULSI CASHEW NUT PACKET but recieved only one packet and amazon is not accepting his mistake even after complaining several time. They told me that they have completed their investigation and no error found . I HAVE ASKED THEM SIMPLE THING THAT IF THEY HAD COMPLETED THEIR INVESTGATION THEN TELL ME THE EXACT WEIGHT OF CONSIGNMENT but they are unable to do that also. THEY ARE WASTING MY HARD EARNED MONEY.PLEASE CHECK THE MATTER.
ORDER ID:[protected].

Amazon India Complaints & Reviews

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Amazon India reviews & complaints page 203

Refund not received my account

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Money is not credited to my account

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Unlocking of my account

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Cancelled order not refunded

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Amazon has proceeded the refund,but Axis Bank account not showing the amount

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Regarding on hold account

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My Company Quotation (Ref SO001)

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Return of Product not pick up till now.

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Initiated refund from amazon

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Rbl credit card amount not credited in my account

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Refunds haven't received yet

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Non -Delivery of booked items.

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Lost refund

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Refund issue for my money

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Rossmann product to return but no support

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Order not delivered|False Commitment |worst customer support|#171-8803576-9808364

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Terrible delivery associate

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Amazon customer care specialist

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Amazon customer care rude behavior

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I have not received the complete order

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