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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 213

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A
Allenjpeters
May 5, 2021
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I would like to bring it to your notice that, the amount of INR 99/- is being deducted from my ICICI bank on monthly basis. Its been already 3 months since this amount is being deducted from my account on every 04th of the month (March, April & May 2021). I have no subscriptions with Amazon India and I need to know why is this amount being deducted. Could you please assist me regarding this, and refund the respective amount in my account. Below is the email alert sent to me.

Dear Customer,

Greetings from ICICI Bank.

A purchase of INR 99.00 has been made using your Debit Card linked to ICICI Bank Account XX538 on 04-May-21. Info: VSI*AMAZON STAN.
Amazon India customer support has been notified about the posted complaint.
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    B
    Biju111
    May 5, 2021
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    Amazon cant do anything to precent this type of spam? See the message attached
    Amazon India customer support has been notified about the posted complaint.
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      R
      Raju the Hoper
      May 4, 2021
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      Sir when I received it caused me to performance issue that's why I took an replacement even though the issue remained so Returned the item. So after 4-5 days the item reached the seller but they did not give me money back and says that they received an empty box. "BUT I HAVE TAKEN A VIDEO AT THE TIME OF PICK UP AS AN PROOF" but still they refused to see the video and started disrespecting me. please take a look to video sir. Please do something If this can't proof please tell me what else could I do. this happened with many customers please do something

      due to file size issue I could not upload the video. so here is the google drive link

      https://drive.google.com/file/d/1XaP3kw8BMlinPlYFVQg_kq1F_NGa7JA2/view?usp=drive...

      account is linked with
      email id:[protected]@gmail.com
      order id :[protected]
      Amazon India customer support has been notified about the posted complaint.
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        S
        scsharma52
        May 4, 2021
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        Address: 6 kha13 Pawanpuri South Extension, Bikaner

        Rs.999/- has been charged through auto-renewal process yet the The Prime video site says I am not a prime video member. Please resolve the issue.
        Amazon India customer support has been notified about the posted complaint.
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          Piyush Anand piyush
          May 4, 2021
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          Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.

          Recharged my mobile number with the amount 399, I have bank reference id, after 12 hours, I have not got the refund
          Amazon India customer support has been notified about the posted complaint.
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            A
            amigupt
            May 4, 2021
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            Address: B-1/1197, Vasant Kunj, New Delhi, India

            My Washing Machine Order number was - ORDER #[protected], placed on 03 April, 2021 ( this is second machine which was sent as replacement of first machine, ordered on 31 March, 2021) - This Washing machine was also faulty and hence asked for return pickup and refund.
            Return Pickup for this washing machine was created by Amazon against wrong order number and pickup of Washing machine was done against the order number of Extended Warranty - Order No - ORDER #[protected], ordered on 31 March, 2021. I am attaching proof of return as well here for your and everyone's reference.
            Since then I am waiting for refund and I have been constantly following up for this matter with Customer service on Phone Call, Thru email with Social Media Inquiry team but no result - I am in dire need of money in this difficult pandemic situation - Pls help.
            Amazon India customer support has been notified about the posted complaint.
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              D
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              Address: Dr. V. Ganapathy. No. 14, Old No. 37, Second Main Road, Kasthuribai Nagar, Adayar, Chennai-600020. Ph: 9677080952

              Dear Amazon,
              I have ordered a Kraft Seeds Garden Pressure Spray Pump | B01HQCKG4O ( B01HQCKG4O ) HSN:841311 sprayer through Amazon [Amazon.in order #[protected]]. Vishal Enterprises had supplied the item. The item was delivered to me on 3.5.2021 afternoon. I opened up the package and started using the sprayer. The sprayer after pumping in enough air, water at the jet coming out as water drops only. It does not spray instead it just pumps out water in drops. .I request you to track this problem and ask the company to replace the pump.

              Dr. V. Ganapathy. No. 14, Old No. 37, Second Main Road,
              Kasthuribai Nagar, Adayar, Chennai-600020. Ph: [protected]
              Amazon India customer support has been notified about the posted complaint.
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                T
                Tossacademy
                May 3, 2021
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                Address: E100, GROUND FLOOR, ASHOK VIHAR PHASE 1
                Website: amazon.in

                24 cans of disinfectant ordered on 17-apr-2021 via order no .ORDER #[protected].

                only 2 cans delivered on 20-apr-2021

                Amazon online portal is reflecting that full quantity delivered.

                I had raised delivery feedback online but no one responded.

                I contacted customer care on 3may2021, they expressed inability to provide the remaining undelivered quantity.

                i had already left a delivery feedback immediately which is a dedicated order-wise tab on their portal
                Amazon India customer support has been notified about the posted complaint.
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                  S
                  Saitejateju
                  May 3, 2021
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                  Address: Domakonda
                  Website: Amazon hyd3

                  30005111151115168780625
                  Refund id, i don't receive my money, please clear it.
                  Amazon India customer support has been notified about the posted complaint.
                  Add cash and delivery, option
                  Because after cancle the order my refund as didn't come back my account
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                    D
                    deepak3991
                    from Gurgaon, Haryana
                    May 3, 2021
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                    This is for order id :[protected] from Floret. I bought this product from amazon India of Rs. 389 each. but just after one wash this is of no use. I feel cheated here. Quality of road side shops is much better the this and in more the half price.
                    I wasn't expecting this from amazon.
                    Amazon India customer support has been notified about the posted complaint.
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                      V
                      Vjakansh
                      May 3, 2021
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                      ALERT:Rs.199.00 spent via CREDIT Card xxxxxx at AMAZON1258399 on[protected]:15:34:48 without PIN/OTP.Not you?Call [protected].
                      Amazon India customer support has been notified about the posted complaint.
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                        S
                        smafsar
                        May 3, 2021
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                        My name is Mohd Afsar and my mobile no is [protected] and email address id [protected]@gmail.com. I had request for closing of amazon pay balance account [protected]([protected]@gmail.com) on 14/07/2020 on customer care no after that customer care representative told me that i[censored] want to close your amazon pay balance account your amazon account will also be deleted after that I replied you can close both than my amazon pay balance account and amazon account has been deleted according to representative but yesterday I got a mail that your have not used your account since one year and your account will be inactive soon. Why I receiving such kind of mail however my amazon pay balance had closed and if they did not delete so why they did such kind of mistake. Please do a needful action and please help me to close my account and if my account has been closed I did not want such kind of mail
                        May 4, 2021
                        Complaint marked as Resolved 
                        They replied to me mail which is mention below Hello Mohd Afsar Thank you for contacting us. I am sorry to hear that you have been receiving email for amazon pay even after closing your account. I've delinked the mobile number from this account and unsubscribed you from all email alerts from amazon. I hope this helps. We appreciate your feedback. Please use the buttons below to vote about your experience today Warmest regards, Ahmad Amazon.in
                        Amazon India customer support has been notified about the posted complaint.
                        May 03, 2021
                        Updated by smafsar
                        Not resolve
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                          E
                          easwara
                          May 3, 2021
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                          I ordered for a carpet on amazon india vide order no:[protected] on 02/01/2021. it was received on 11/01/2021.since the quality and workmanship was not good., it was booked through courier to suppliers address as given by amazon on 12/01/2021. amazon was informed name of the courier with track number. the courier reached the destination but could not deliver since the address relevent to the supplier was wrong ., thus courier could deliver the carpet till 03/02/2021 after withholding it in their godown for ten days .the courier had no option but return the same to my address. it was reached on 16/02/2021and amazon was informed about the non delivery of the time for the reasons cited and receipt of the same back to me. i have made numerus calls/messages/chats with them about the developments and requested them to refund the couriers charges as well as the carpert of cost totalling rs.7555/-. the courier receipts demanded by them was received and confirmed by amazon. however despite several attempts their are no positive replies except they will revert back in 24 hres which never takes place. the number of messages/chats/calls made by me is only matched by their silence. absolutely they are not concerned about customer satisfaction nor any monitoring mechanism in amazon. kindly review the huge amount blocked from a senior citizen with bugeted income . hope a line of reply from amazon for the release of withheld amount without further delay shall be appreciate. the carpet at my end in origian package can be delivered to their chennai office on intimation from them
                          Amazon India customer support has been notified about the posted complaint.
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                            ASHA Barmacha
                            May 3, 2021
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                            Address: F.A road kumarpara chariali

                            Central Bank Of India
                            Asha Barmacha
                            Feb 21, 2021 Guwahati, Assam

                            Dear sir/maam one of my refund amount 702 which was send to my account on 21st February 2021 from Amazon. My refund reference no 30005110491049147859567 and i have been waiting for almost 2 month but the amount didn't reflect in my account.
                            Dear sir i have including refund details with reference no. And complain report so please refund my money as soon as possible.

                            Date-21/02/2021
                            Dispute amount -702
                            Refund reference no._ 30005110491049147859567
                            Account no - [protected]
                            Branch - kumarpara
                            Ifsc_cbin0283208
                            Phone no -[protected]
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              Sonupcm22
                              May 3, 2021
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                              I have orderd mi trimmer of rs 899
                              And cancel due to some reason. But i did not get my refund
                              My refund reference no. is[protected]
                              Amazon India customer support has been notified about the posted complaint.
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                                L
                                Liithirou Raomai
                                May 3, 2021
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                                I have purchase induction stove on april to senapati post office manipur pin code 795106.but it never deliver .i will screen shot the tracking kindly check n imform me.am very stress.no option to contact also.
                                Amazon India customer support has been notified about the posted complaint.
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                                  M
                                  Malar Krish
                                  May 3, 2021
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                                  I placed a order on Amazon 02/oct/2020 using my debit card.

                                  Order Id - #[protected]
                                  refund for Rs.141 has been processed on 05/oct/2020

                                  Refund Reference # 30005102760276105283701

                                  I have not received the refund amount yet.(refund not processed)

                                  The Amazon Customer care told to contact bank's customer care
                                  And the Bank Customer Care person asked to visit the bank.
                                  I can't visit the bank during this pandemic.

                                  Please help me with this refund ASAP.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    M
                                    Malar Krish
                                    May 3, 2021
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                                    I placed a order on Amazon 06/oct/2020 using my debit card.

                                    Order Id - #[protected]
                                    refund for Rs.499 has been processed on 08/oct/2020

                                    Refund Reference # 30005102800280191095385

                                    I have not received the refund amount yet.

                                    The Amazon Customer care told to contact bank's customer care
                                    And the Bank Customer Care person asked to visit the bank.
                                    I can't visit the bank during this pandemic.

                                    Please help me with this refund ASAP.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      M
                                      Malar Krish
                                      May 3, 2021
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                                      I have placed two order on amazon precised dates 06/oct/2020 & 02/oct/2020. the payment were done with my debit card. but it was cancelled due to some reason.

                                      Refund for Rs.141 has been processed on 05/oct/2020
                                      Refund for Rs.499 has been processed on 08/oct/2020
                                      But the amount was not credited to my account.

                                      I have mentioned the refund reference number below.
                                      Refund Reference # 30005102760276105283701
                                      Refund Reference # 30005102800280191095385

                                      The Amazon Customer care told to contact bank's customer care
                                      And the Bank Customer Care person asked to visit the bank.
                                      I can't visit the bank during this pandemic.

                                      Please help me with this refund ASAP.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        S
                                        sgirishs
                                        May 2, 2021
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                                        I had ordered three (3) Oximeters (Finger Tip Pulse Oximeter with LED Display and Auto Power Off Feature) from Amazon India. I had requested it to be delivered to my elderly relatives at three different address (2 in Chennai and 1 in Karaikudi, TN). To everyone's disappointment, all three of them received empty boxes. As soon as my first relative received empty box, other relatives opened the boxes in front of the delivery box.

                                        The link in Amazon is not working now:
                                        https://www.amazon.in/gp/product/B08WK5HFG6/ref=ppx_yo_dt_b_asin_title_o00_s00?i...
                                        Amazon India customer support has been notified about the posted complaint.
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