Amazon India Complaints & Reviews

4th april 2021
email id- [protected]@gmail.com
i ordered 2 products from amazon and returned it back and requested a refund but it's been over a month, i haven't received the refund yet.Talked to the amazon customer care, according to them the refund has been initiated but i haven't received it yet. Talked to the SBI customer care but they didn't helped too.the total refund is of rs 600.
please help me this regard. i need my refund back.

I have order the noise earbuds and then return it but refund does not credited in account on Amazon aap it shown that refund reached to my account on 3 may but I didn't get yet

I have ordered a product on amazon on 13-4-21 and returned it on 19-4-21 and till now I have not received any refund reference number or my refund. I have contacted amazon customer service for about 10 times but they are giving the response to wait for another 5 days here is the order id:[protected] of sum rs.499 kindly help me.

This is to inform you that I have been received Amazon Pay Gift Card of Rs.1000/- as on 01.05.2021 through whaps msg from my Office Friends on account of Wedding of My Daughter as on 01.05.2021 having following link side .

https://www.amazon.in/g/T77HN1N8U57ENU6C

This is to further inform you that while opening of the said link side, It has been showing AMAZON PAY GIFT CARD OF RS.1000/- with the Remark that this Gift Card has already been Claimed.

I have already informed the said issued Cum matter to Mr.Vishal ( Executive Customer Care Staff of AMAZON ) through telephonic talk ( [protected] ) as on 05.05.2021 @04.26 p.m IST.

But, Mr.Vishal ( Executive Customer Care Staff of AMAZON ) has been totally failed to Resolved my above said issued Cum matter.

This is for your Necessary Information, Records & Compliance Please.

Kindly Treat This Matter As Most Urgent, Very Much Seriously & Response to me in Time Bound Period without any further delay.

As, AMAZON COMPANY having Very Good Reputation, Trust, Faith, Goodwill, Benevolence and also having very Good Capital Asset in the World.

Waiting for your Positive Response and Reply at the earliest.

Warm Regards,

KETAN V WADIWALA
M - +91 [protected]
E.Mail - [protected]@rediffmail.com

Sir,
I am school teacher 52 years old, I like to Pray that
I have purchased Safari Juno Laptop Backpack Black from Amazon India
₹ 842.00
Order[protected]
pay ₹ 842.00 by me by cash (COD)
that is wrong product sent to me, so I returned it on 06/04/2021. pickup is completed. sellar have received the goods on 12/4/2021
it is very regret to say that Return money ₹ 842.00 not sent my account till date
I have called by phone 5 times to amazon customer helper but no result ...till date after one month I have returned.
kindly return my refund amount Rs. 842/-
thanking you
Asit Sengupta
[protected]
[protected]

Recently i have got a mail that signature may be required for receiving of delivery for below orders.

This is insane and pathetic that in this situation signature is required in this covid scenario.

We would like to cancel this order, if signature is required.
This is very irresponsible and pathetic behavior.

Your Amazon.in order #[protected] of 7 items has been dispatched
Your Amazon.in order #[protected] of 1 item has been dispatched

Regards
Sumit Wason
[protected]/[protected]
Yahoo

I didnot order any item from amazon on date 29 aril 2021. But the prodcut is delivered from amazon .On 04/05/2021.My cousin payed the amount. With out knowing... Trackin id[protected]..With tracing id i could not able to find the deatilas about the product order details.The delivery boy could not give the relevent informationabout the order details...Refund

I would like to bring it to your notice that, the amount of INR 99/- is being deducted from my ICICI bank on monthly basis. Its been already 3 months since this amount is being deducted from my account on every 04th of the month (March, April & May 2021). I have no subscriptions with Amazon India and I need to know why is this amount being deducted. Could you please assist me regarding this, and refund the respective amount in my account. Below is the email alert sent to me.

Dear Customer,

Greetings from ICICI Bank.

A purchase of INR 99.00 has been made using your Debit Card linked to ICICI Bank Account XX538 on 04-May-21. Info: VSI*AMAZON STAN.

Amazon cant do anything to precent this type of spam? See the message attached

Sir when I received it caused me to performance issue that's why I took an replacement even though the issue remained so Returned the item. So after 4-5 days the item reached the seller but they did not give me money back and says that they received an empty box. "BUT I HAVE TAKEN A VIDEO AT THE TIME OF PICK UP AS AN PROOF" but still they refused to see the video and started disrespecting me. please take a look to video sir. Please do something If this can't proof please tell me what else could I do. this happened with many customers please do something

due to file size issue I could not upload the video. so here is the google drive link

https://drive.google.com/file/d/1XaP3kw8BMlinPlYFVQg_kq1F_NGa7JA2/view?usp=drive...⇄

account is linked with
email id:[protected]@gmail.com
order id :[protected]

Rs.999/- has been charged through auto-renewal process yet the The Prime video site says I am not a prime video member. Please resolve the issue.

Recharged my mobile number with the amount 399, I have bank reference id, after 12 hours, I have not got the refund

My Washing Machine Order number was - ORDER #[protected], placed on 03 April, 2021 ( this is second machine which was sent as replacement of first machine, ordered on 31 March, 2021) - This Washing machine was also faulty and hence asked for return pickup and refund.
Return Pickup for this washing machine was created by Amazon against wrong order number and pickup of Washing machine was done against the order number of Extended Warranty - Order No - ORDER #[protected], ordered on 31 March, 2021. I am attaching proof of return as well here for your and everyone's reference.
Since then I am waiting for refund and I have been constantly following up for this matter with Customer service on Phone Call, Thru email with Social Media Inquiry team but no result - I am in dire need of money in this difficult pandemic situation - Pls help.

Dear Amazon,
I have ordered a Kraft Seeds Garden Pressure Spray Pump | B01HQCKG4O ( B01HQCKG4O ) HSN:841311 sprayer through Amazon [Amazon.in order #[protected]]. Vishal Enterprises had supplied the item. The item was delivered to me on 3.5.2021 afternoon. I opened up the package and started using the sprayer. The sprayer after pumping in enough air, water at the jet coming out as water drops only. It does not spray instead it just pumps out water in drops. .I request you to track this problem and ask the company to replace the pump.

Dr. V. Ganapathy. No. 14, Old No. 37, Second Main Road,
Kasthuribai Nagar, Adayar, Chennai-600020. Ph: [protected]

24 cans of disinfectant ordered on 17-apr-2021 via order no .ORDER #[protected].

only 2 cans delivered on 20-apr-2021

Amazon online portal is reflecting that full quantity delivered.

I had raised delivery feedback online but no one responded.

I contacted customer care on 3may2021, they expressed inability to provide the remaining undelivered quantity.

i had already left a delivery feedback immediately which is a dedicated order-wise tab on their portal

30005111151115168780625
Refund id, i don't receive my money, please clear it.

This is for order id :[protected] from Floret. I bought this product from amazon India of Rs. 389 each. but just after one wash this is of no use. I feel cheated here. Quality of road side shops is much better the this and in more the half price.
I wasn't expecting this from amazon.

ALERT:Rs.199.00 spent via CREDIT Card xxxxxx at AMAZON1258399 on[protected]:15:34:48 without PIN/OTP.Not you?Call [protected].

My name is Mohd Afsar and my mobile no is [protected] and email address id [protected]@gmail.com. I had request for closing of amazon pay balance account [protected]([protected]@gmail.com) on 14/07/2020 on customer care no after that customer care representative told me that i[censored] want to close your amazon pay balance account your amazon account will also be deleted after that I replied you can close both than my amazon pay balance account and amazon account has been deleted according to representative but yesterday I got a mail that your have not used your account since one year and your account will be inactive soon. Why I receiving such kind of mail however my amazon pay balance had closed and if they did not delete so why they did such kind of mistake. Please do a needful action and please help me to close my account and if my account has been closed I did not want such kind of mail

I ordered for a carpet on amazon india vide order no:[protected] on 02/01/2021. it was received on 11/01/2021.since the quality and workmanship was not good., it was booked through courier to suppliers address as given by amazon on 12/01/2021. amazon was informed name of the courier with track number. the courier reached the destination but could not deliver since the address relevent to the supplier was wrong ., thus courier could deliver the carpet till 03/02/2021 after withholding it in their godown for ten days .the courier had no option but return the same to my address. it was reached on 16/02/2021and amazon was informed about the non delivery of the time for the reasons cited and receipt of the same back to me. i have made numerus calls/messages/chats with them about the developments and requested them to refund the couriers charges as well as the carpert of cost totalling rs.7555/-. the courier receipts demanded by them was received and confirmed by amazon. however despite several attempts their are no positive replies except they will revert back in 24 hres which never takes place. the number of messages/chats/calls made by me is only matched by their silence. absolutely they are not concerned about customer satisfaction nor any monitoring mechanism in amazon. kindly review the huge amount blocked from a senior citizen with bugeted income . hope a line of reply from amazon for the release of withheld amount without further delay shall be appreciate. the carpet at my end in origian package can be delivered to their chennai office on intimation from them