My name udbhav my no is [protected]...I ordered treo by milton designer verve glass bottle, 1000 ml on discounted price was 94 rs .. I received my bottle on 15 may, but the bottle wast broken from bottom so i just request to return but there was no option fot replacement or exchange so i went amazon live chat and told my problem that executive arranged exchange request behalf of me and told me its a hand to hand exchange i said ok. But next day morning on 16 delivery boy came for pick up the package i asked him for bottle but he said first u have to return this bottle then u get new bottle so i gave bottle to him, after 2 day again a delivery boy came to me, then he asked return bottle which i have already returned to the delivery boy. I told him all story but he didnt gave me parasol next day again deliver boy came
asked for bottle and made it rejected or whatever i dont know...In this time i called up customer care live chat so many time but no use...I got 94 rs in my amazon account which i never asked for i always wanted a replacement .From day one.Please help me for my ordered bottle at same old price ...U can my call and message too
Amazon India customer support has been notified about the posted complaint.
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Amazon
Your Account Amazon.in
Message From Customer Service
Hello Rajesh,
May 15, 202107:23 AMBANGALORE KARNATAKA INPackage has left an Amazon facility
May 14, 202109:22 PMBengaluru Karnataka INPackage arrived at an Amazon facility
May 14, 202107:47 PMBangalore INReturning to seller
May 14, 202106:59 PMATTIBELE KARNATAKA INPackage has left an Amazon facility
May 14, 202106:44 PMATTIBELE KARNATAKA INPackage arrived at an Amazon facility
May 14, 202102:30 PMBangalore INReturn or Replacement or Exchange pickup succeed
May 14, 202101:31 PM---Package has shipped
May 14, 202107:18 AMBangalore INCarrier out for pickup from customer.
May 13, 202104:26 PMBangalore INCarrier Notified to Pickup from customer.
Warmest regards,
ghanshyam p
Amazon.in