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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 217

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P
Pradeep Singh Kuntal
from Ajmer, Rajasthan
Mar 27, 2021
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My last order[protected] refund still not credited to my account. While Amazon says it's refunded to my account. Amazon is also not able to confirm complete account Number and bank name amount transferred. Struggling for 1 month
The transition number u have shared already checked with my bank.
No such transaction number is traced.
I have update so many times that this amount is not received, and Amazon is sharing same transaction number again and again.
Amazon is not ready to listen for refund of Rs. 999/-
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    S
    sureshpm
    Mar 27, 2021
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    Address: NO:9, 2ND FLOOR, PERIYAR ROAD
    Website: google

    Respected sir,
    i have ordered one wooden box but not recevied still in two days
    but cash debit my account.
    ill pay 339 in my upi id

    that delivery agent called me just wait i'll come to 5 min in last two day
    but not delivery that address and me

    i'll reminder call to amazon customer service no but that call connect to wrong person

    sorry to say about this issue (just 339 worth box )
    that delivery person take my box maybe do not encourage this kind delivery persons...
    thanks
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      R
      Rajnandinee Chaudhary
      Mar 27, 2021
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      Address: amazon

      Still my bank statement not show 1396 refund amount i have contect bank so many times and no chane at all
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        V
        Veer87
        Mar 26, 2021
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        Address: www.amazon.in

        My name is Mahavir Kothari holding a Saving A/c:[protected] in Canara bank, Saraswati Chowk Branch, Solapur.

        I made an online transaction on Saturday - 06 Mar 2021, Order id:[protected], however the transaction failed and the order got canceled, although an amount of 6798 Rs was deducted from my account.

        When I checked with Amazon customer care they stated that they haven't received an amount of 6798 Rs on 06 Mar'21. So, I did reach out to the branch to get more clarification however the associate from branch stated that it would take at least 48 hrs or 2 working days to get back the refund. So I reached back to the branch again on 12 Mar'21 but then I was asked to give my complaint in writing and which I did. The response which I have received is “As per NPCI portal the mentioned transaction is successful and credited to merchant APL4884f6cd286f4f7fa179172dc3beec90 on 06.03.2021”. However, when I call back to the Amazon customer care they say they never received this amount at their end and so they cannot refund the same.

        It has been almost 20 days now and I haven't received my money. So, I request you to please look in to the issue on personal basis and try and help me out to get back my money.

        Regards,
        Mahavir
        [protected]
        +2 photos
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          N
          nayangrp22
          Mar 26, 2021
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          Dear sir/mam one of my refund amount 2799 which send to my account on 12th march, 2021 from amzon.in they send to my account they also provide refund reference no. #[protected] and i have waiting almost 15 days but the amount didn't reflect in my account. I have complained against it on my branch but i didn't get proper solution from bank mannger. I have complain against it but still it's not reflect in my account.

          Dear sir i have including refund details with reference no. And complain report so please refund my money as soon as possible.

          Date-12th march 2021
          Dispute amount - 2799
          Refund reference no._[protected]
          Account no. [protected]
          Branch _gangarampur
          Ifsc_CBIN0283515
          Phone no.[protected]
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            S
            sunshinemohindera
            Mar 26, 2021
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            Address: A1 SECTOR 10 NOIDA

            Our company name is sunshine mohindera realtor pvt ltd at a1 sector -10 noida. We purchased ac dated[protected], the air conditioner compressor is not working from 2days.
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              P
              Pepsicolakid
              Mar 26, 2021
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              I only received half of my order but was charged the full amount
              I have sent several emails about this with no reply
              What more do I need to do
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                D
                DeepakDixitCAJaipur
                Mar 25, 2021
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                Dear Team,
                On 21 March 2021, balance from Amazon account was utilized by an unauthorized user, my funds were used to buy mobile phone credit. The unauthorized user used Rs 10, 000 from my account.
                I have raised the complain with Amazon and they gave my following complaint number
                D21816624. And with out my consent they closed this complaint. we against logged the complaint with Amazon but we are not getting any positive response from them.
                Is this something that you can help me with.

                Regards
                Deepak
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                  P
                  Priysnks das
                  Mar 25, 2021
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                  Address: Assam ..lumding ...near lumding police station 782447

                  My 15/16 items refund was snt by amazon on 17th feb but still not credited on my bnk accont.kindly chk My 15/16 items refund was snt by amazon on 17th feb but still not credited on my bnk accont.kindly chk refrnce nums;-#760010#74332741049104838808190#74332741049104838520407#743327410491048385... plz return my money
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                    B
                    Bhargava muddisetti
                    Mar 25, 2021
                    Resolved
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                    Resolved

                    Hi, my name is Bhargava and I was initiated two refunds from Amazon I didn't received refund from Andhra till now.

                    [protected]
                    [protected]
                    This is my refund reference number

                    Please help me out.
                    Thanks,
                    +1 photos
                    Mar 25, 2021
                    Complaint marked as Resolved 
                    Please resolve it soon
                    Amazon India customer support has been notified about the posted complaint.
                    Mar 25, 2021
                    Updated by Bhargava muddisetti
                    Complaint is not resolved yet
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                      S
                      Srikanth Dharani
                      Mar 25, 2021
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                      Website: [email protected]

                      I have order cancelled in Amazon on 05.Feb.2021 worth Rs.7499/-. Amazon gave me the reference number 30005110361036153813858, dt.06.Feb.2021., but the Bank (Union Bank Of India) has not credited in my account. Please rectify
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                        R
                        Rathod.P
                        Mar 25, 2021
                        Resolved
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                        Resolved

                        I had ordered an Apple Pencil 2nd generation via Appario Retail Pvt Limited having Amazon Fulfillment Tag by prepaid mode of payment on Amazon.in
                        What i got was a cheap fake pen with broken fake wires none of which were genuine or apt to the cost
                        Returned once and got the same fake replacement although had contacted amazon customer service who promised me genuine replacement not even giving me my refund in first place
                        Now what happened is that second time Amazon.in scheduled a return for a refund but the same Amazon delivery person was not taking my return for a refund because they say for a hefty amount how can you give a cheap fake product, we wont take it and left after much argument
                        Is this some racket or something going on that you will not refund me my money and just not take your fake thing with you also?
                        Amazon Customer services just promise much and can’t catch or put litigations against such sellers because?
                        Well I have Amazon customer service audio recordings, Transaction Id, Invoice, Opening Delivery of Amazon parcel which is fake and photos of that Amazon delivery person who aggressively takes stand, press and lawyer involved just for getting my refund back?
                        Please dont play with customer’s trust Amazon.in who order from your site considering Amazon fulfillment with the fake sellers on the site

                        Appario Retail Pvt Ltd. Bulding No. 5 BGR Warrhousing complex near shiv sagar hotel village vahuli Bhiwandi Thane, Bhiwandi Maharashtra 421302
                        Pan No. AALCA0171E
                        GST Registration No: 27AALCA0171E1ZZ
                        +4 photos
                        Apr 9, 2021
                        Complaint marked as Resolved 
                        Amazon India customer support has been notified about the posted complaint.
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                          G
                          Ganesh 291099
                          Mar 25, 2021
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                          Amazon says :
                          We have given the amount to bank and in return of this credit we get Refund Reference #[protected] as proof .
                          But I haven't received any amount yet.
                          +1 photos
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                            R
                            Riddhi Rawal
                            Mar 25, 2021
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                            Address: 2/79 shahdara delhi -110032

                            I cancelled my order unknowingly... I want to place that order again.
                            +1 photos
                            Amazon India customer support has been notified about the posted complaint.
                            Mar 25, 2021
                            Updated by Riddhi Rawal
                            I cancelled my order unknowingly... I want to place that order again
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                              T
                              Tanu23
                              Mar 25, 2021
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                              My name is Tanu Singh. My bank account no. Of central bank of India is - [protected].
                              From Amazon 15/3/2021 My refund of 411 RS initiated and the side of amazon successfully processed my refund and they provide me to a refund refrence no the refund refrence no is[protected], regarding this issue i already complaint in the bank of my city. yet my refund is not credited in my account please initiate my refund.. i attached the proof of my refund from amazon.. i attached the screenshot of the refund confirmation mail with refund refrence no... Please solve my query.
                              +1 photos
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                                S
                                Sagar Oraon
                                Mar 24, 2021
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                                Address: Argora, Ranchi
                                Website: Amazon india

                                I do not get this transaction about ? Every month i get sms for amount deduction for 129/- . One more thing have noticed this only happen with ICICI account. I want my refund and stop this kind of charges.
                                +1 photos
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                                  S
                                  S Sukumaran
                                  Mar 24, 2021
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                                  Order #[protected] dt., 15.02.2021 for Rs. 258.30

                                  Through Amazon Pay on 22.02.2021 for Rs. 258.30

                                  Through PhonePe on 02.03.2021 for Rs. 258.30

                                  First time it happened, kindly resolve this.

                                  All copies are attached.

                                  Thanks & regards
                                  +3 photos
                                  Amazon India customer support has been notified about the posted complaint.
                                  Mar 24, 2021
                                  Updated by S Sukumaran
                                  Order #[protected] dt., 15.02.2021 for Rs. 258.30
                                  Through Amazon Pay on 22.02.2021 for Rs. 258.30
                                  Through PhonePe on 02.03.2021 for Rs. 258.30
                                  First time it happened, kindly resolve this.
                                  All copies are attached.
                                  Thanks & regards
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                                    R
                                    Raviranjan Roy
                                    Mar 24, 2021
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                                    Address: brigade gateway , 8th floor ,26/1, Dr rajkumar road , Malleshwaram, banglore -560055, karnataka , india

                                    I brought medicine from amazon india on[protected]. omega 3 and biotin . they gave me expired medicine .that time i didnt check the mgf. date n i took a pill n after that i felt dizzy n headche. i didnt sleep whole night .
                                    +3 photos
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                                      H
                                      Harshini Selvaraj
                                      Mar 24, 2021
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                                      I would like to bring it to your notice that an amount of Rs 199/- has been deducted from my ICICI bank account and the transaction message says vsi/amazon stan. Neither have I done any transaction nor did I get any OTP for this transaction. I am already a prime member and had recently renewed my yearly subscription so this could not be for any renewal. This amount was debited on 24th March 2021. Could you please assist me regarding this.
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                                        A
                                        abi eee101
                                        from Chennai, Tamil Nadu
                                        Mar 24, 2021
                                        Resolved
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                                        Resolved

                                        I have ordered a car washer from amazon named bosch aquatack on 15th march that package delivery has been promised to me on 17th to 21st but the package only shipped on 20th. And one intresting thing is i have ordered from tamilnadu but the package has been despached from tamilnadu to banglore and on the date of their promised delivery date they said that the package has been sent to wrong courier facility. Since them no tracking details from them and i have conyacted their customer service and spoke to 6 assistants but every one said we can monitor only what you see on your app sir so that they cant able to provide the exact location of the package. And they simply said sorry for the teouble and you should wait till the buffer time given to courier is over that is on 24th and today is 24 no updated tracking details from them and the tracking option also disabled from the app. I have prepaid the amount fully for this package and there is no proper response from amazon team their only saying is wait till 24th and after thatif not possible we will process the refund. Its absymal and it has spoiled my works relating to the product. Please AMAZON please respond to your customer's wigh proper guidance and please provide me a good solution.
                                        Mar 25, 2021
                                        Complaint marked as Resolved 
                                        Amazon India customer support has been notified about the posted complaint.
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