Amazon India Complaints & Reviews

I purchased kindle book uncommon memories of Zeenat Qureishi by Veena Nagpal on 24 apr but it does not appear in your free app
[protected]@gmail.com
Kindly help . Give me tele no where I can speak

Hi Team,
Recently I have lost my one plus 8 pro mobile which I bough in amazon.I have given complaint in police station they have registered it and tracking my phone meanwhile I have noticed that Amazon is accepting exchange of old phone wich is stolen/complained in police station.please let me know any option to block my phone for exchange in amazon
Thanks and regards
Teja

Received this msg
ALERT:Rs.999.00 spent via CREDIT Card xx0974 at AMAZON1258399 on[protected]:18:51:38 without PIN/OTP.Not you?Call [protected].
But I have not done any transaction
Please refund the same

Your return pick-up is scheduled for: Saturday, 17 Apr, 2021, 07:00 - 19:00 The phone number we've given to the carrier for this pick-up is [protected]

Pickup Address
AMITHAB SANKAR T S
London College
Pipeline Junction, Thrikkakara
KALAMASSERY, KERALA, 682021
Phone: [protected]
Pickup Time:
Saturday, 17 Apr, 2021, 07:00 - 19:00

Amazon was refunded my amount and they are saying clearly that amount was refunded, and refund reference numbers are generated only after refund was done. Refund reference numbers are as below:
1) 74332741105110474724030 for Rs.410
2) 74332741103110288069517 for Rs.361
3) 74332741103110288053743 for Rs.299
4) 74332741104110233866214 for Rs.280
5) 74332741102110158227873 for Rs.115
I contacted with Andhra Bank customer care member, and he said to contact with UBI customer care..
UBI customer care member said that every thing is clear contact to Amazon customer care..
Lastly I am requesting you here, to solve the issue, and see to get my refunded amount.

I have received a job confirmation mail from Amazon . They have provided me application form, offer letter, employment form, and asked to pay 1500 for uniform and 2500 for courier charge ..

I ordered an item on 10th March which is not delivered yet and amazon is basically misguiding me in my every follow-up call . please arrange to penalise Amazon india appropriately so that this does not happen to other customers.

Would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 23rd april 2021 Could you please assist me regarding this. Please find the attachment regarding the same.

Refund didn’t received yet from Amazon
Amazon said contact bank customer for refund

Refund issued date - 23/2/21

I ordered a Linksys E5600 AC 1200 Dual-Band router on 6 April 2021, the product I received was a completely different product, not a Linksys E5600 AC 1200 Dual-Band router at all, and than
I placed an order for the replacement on Amazon by complaining that the product I have received is not the product that I ordered.
And then after I complied Amazon replaced me with a product that I received on April 8th 2021.
The replacement product was the correct product, but the quality of that product was the issue. And then I put request return/refund on amazon.
The product was picked-up from me and reached the seller.
But I still have not received the refund, when I called Amazon Customer Care, they said that we cannot give you a refund for this product.
Because the product we have received earlier is the wrong product at the time of replacement. I said that I had got that wrong product myself, so I had requested a replacement. This was not the product that I ordered, so I comment on the time of replacement. did that the product I have received is not the product that I ordered.
Today, when I did not get a refund, I called Amazon customer, and he said that we cannot give you this refund. I asked why you can't give me this refund, he said that the refund has been stopped by the seller.

Amazon has refused to refund, while it is not my fault, the first time the product was delivered to me was the wrong product. That is why I had done a replacement on Amazon by complaining on Aazon, that the product I have received is the wrong product.
Please help me in this issue.
I want a refund for this, please help me.

This is regarding Order #: [protected], which not a product as made out on the website.
I had received it yesterday and I want return it and get refund. Tried several time. However, I am tired of trying on your website. Which has a standard message "something went wrong". If you can not take the issue why you should such arrangements which are of no use to customer. Your chat assistant is also useless and nothing is happening and it takes me to the sample place and the same message listed above in " "
You do not provide any email address where customer can write about. That how you have good business practices in India.
PLEASE ARREGE FOR RETURN AND REFUND FOR THE ABOVE ITEM. NEXT TIME I WILL CAREFULL WHEN ORDERINIG FROM AMAZON OR STOP GETTING FROM YOU.

I am paying INR 199 for last 4 months towards "Audible gold monthly paid membership ASIN sold by Audiobook. No doubt i have done it by mistake. But interestingly i am not remembering it and also not getting any audio product. In my amazon order list it is reflected. But what is it. Please cancel it.

Order no[protected] dt 06.04.21

There is no instruction manual nor any circuit diagram, the phone numbers on invoice are not responding

Last time i gave an order (order id:[protected])but neither i got my order nor i got mu money back..
This time again i gave an order (order id:[protected]) which i was about to get by 19th april but again it postponed to 21st april.. Either you deliver my order or return my money..
I left the matter 1st time but not always.. So i request either you deliver my order or return my money..
Even few of my order have alredy come to port blair but i am not getting it yet.. very bad amazon.. So again i am saying either you deliver my order or refund my money..

The order number :[protected]

I ordered 3 boxes of the ritmax grid layers item and got delivered only ONE of this.The payment was taken by their agent for all 3.

For 2 weeks they kept making me call and email.I was handed over to at least 10 executives who did not have any clue and did not provide any resolution.

And finally i talked to Mr.Biswajeet from leadership team today who was the most arrogant, unprofessional and rude leadership team member i have ever seen!He should be FIRED immediately!Not only was he impolite but he REFUSED to provide me a resolution saying sorry you have to wait indefinately since i dont have answers!!!Uncouth and downright callous member not worth being in any job whatsoever.

I want a REFUND and investigation into this asap.

- Shagun

I purchased an Ac on 09th April before I book the Ac the delivery date was showing for 14th April but after the payment it got changed to 19th April

On 15th April I ask Cs team if they gonna deliver my product due to lockdown restrictions he assured me that it will nit effect and you will get your product on time

If they would have informed I would have cancelled it and got it from local shop

27k is big amount for me they keep me waiting till 19th April and on 19th they said they don't have staff and nor ac in stock (this information was given by staff name Raj ) and when called for new delivery date they was not answering it was like an harrasment I end up cancelling it

Who gave right to this people to keep my money for 11 days and then don't deliver it. Why I should bear an Interest of my cc card

The order number :[protected]

I ordered 3 boxes of the ritmax grid layers item and got delivered only ONE of this.The payment was taken by their agent for all 3.

For 2 weeks they kept making me call and email.I was handed over to at least 10 executives who did not have any clue and did not provide any resolution.

To top it all when i contacted their leadership team Mr.Aswin sarkar wrote me a mail he would resolve the matter in 3 days and it has been 10 days and no resolution!

And finally i talked to Mr.Biswajeet from leadership team today who was the most arrogant, unprofessional and rude leadership team member i have ever seen!He should be FIRED immediately!Not only was he impolite but he REFUSED to provide me a resolution saying sorry you have to wait indefinately since i dont have answers!!!Uncouth and downright callous member not worth being in any job whatsoever.

And THIS is the way they treat their so called PRIME MEMBERS by charging additional fees and cheating them under their nose!!

Another member gave me a bogus amazon leadership email id to get rid of the matter unresolved.Not to mention the SCAMMER Agent RAVI BUKYA who took the whole money for only ONE item delivered!

I want a REFUND and investigation into this asap.

- Shagun

I purchase an order from amazon. I cancelled it. Amazon initiated the cash on 06 April 2021. But the cash of Rs 319 is not credited to my bank account. I contact to home branch of Indian bank and they said that cash is not credited to the account.
Refund Reference #75503721097047373062553

Amazon processed my refund amount of 625rs on[protected]. Refund was processed to my debit card no : [protected] and my Account no : [protected].
Amazon refund reference number :74332741103110294865239
this been more then 6 business days but i didnt received my refund amount of 625 rs till now into card.
Kindly track the refund status from your end and process refund at the earliest.

Date of incident :[protected]

I had ordered OnePlus 9R on 19th Apr 2021. I have received my order on 20th Apr 2021 at 5:35 pm. I am shocked when i am unboxing my delivered product due to mobile was missing in the box. I spoken to amazon customer support and raised a complaint regarding this issue. They said that it will take time to resolve issue. I recorded a video when unboxing delivered product.

Please i request you to provide new mobile or refund my amount.