Amazon India Complaints & Reviews

I ordered airbuddy kitchen fan on 13/04/21 and the promised delivery date is between apr21-24. Still now i didn't received. There's no proper response from amazin and trying to cheat me. They give fake consignment number. Shipped with Delhivery
Tracking ID:[protected]. I asked amazon customer care two times and they trying to escape without proper response.
Order date-13-Apr-2021
Order #[protected]
Order total999.00 (1 item).
Please give me a proper solution for the same.

Hi Team,

Return Order Number:[protected]

Replacement Order Number:[protected]

I ordered "Crucial P5 1TB 3D NAND NVMe Internal SSD" Via Amazon In 7th april 2021 for my sister's office laptop, But it does not fit on that laptop, I applied for a return as soon as I found out it did not fit but I was only able to replace it. So i ordered the replacement.

The replacement was delivered on 10 April 2021, I applied for the return, but I did not open the parcel, the next morning (April 11) amazon executive arrived, I submitted the parcel unopened, Amazon executive said "We can not take the product unopened, So I open the parcel and then I pick up the parcel" he said.
I said "Okay, please open the parcel and you take the product". He opened the parcel and clearly checked and then picked it up.

He clearly checked the product and only picked up the product after scanning the product serial number, and then amazon seller said why did we use it?

We did not use the product, it was a huge amount for us, it was ordered by my sister company, and if the money is not refunded we will not be able to get the salary for this month.

I am an Amazon Prime member, I do not know where the fault is, please take the complaint and get a refund. Please Check and let us know.

Thank you..

Kind regards,
Vithya

My refund not be aad my account

Dear sir

My name is SHIVANAND SAH
Account no.[protected]
IFSC code -CNRB004194

My complain is about a refund of Rs 419 that is initiated from Amazon and it is not showing in my account and I did not get that refund so please help me and clear the refund so I can get it

Order date: 11/04/2021
0rder ID:[protected]

Product name: Intel Celeron G1840 Processor - BX80646G1840

Amazon delivered the different product on 23/04/2021 and now they are denying anything by saying that they delivered the correct item.

I requested for the processor model- Celeron G1840 while they sent me a Pentium G3240.
It was clearly mentioned on their website that its a brand new product while they sent me a wrong one and a used product.

I'm attaching the relevant pics with the complaint.
Please take necessary actions against them as such behaviour is not acceptable.

Contact number- [protected]

I have issued orders on 21-04-21 worth of Rs: 2900/- and Rs:758/-
I have observed that the shipping charges have been charged from me to the tune of Rs: 800/-
I am a prime member and as such the shipping charges should not have been charged.
Kindly refund the same or cancel the orders and oblige.

Hello, I have ordered a helmet on popular
online shopping on amazon, but they have delivered a wrong coloured product, so I have applied for refund..Now they are saying that they had issued the refund and they transferred to my bank account...I already contacted my bank..They said that no process is done yet and also i got a reference number.[protected].I need my money back.so please help me..

I purchased kindle book uncommon memories of Zeenat Qureishi by Veena Nagpal on 24 apr but it does not appear in your free app
[protected]@gmail.com
Kindly help . Give me tele no where I can speak

Hi Team,
Recently I have lost my one plus 8 pro mobile which I bough in amazon.I have given complaint in police station they have registered it and tracking my phone meanwhile I have noticed that Amazon is accepting exchange of old phone wich is stolen/complained in police station.please let me know any option to block my phone for exchange in amazon
Thanks and regards
Teja

Received this msg
ALERT:Rs.999.00 spent via CREDIT Card xx0974 at AMAZON1258399 on[protected]:18:51:38 without PIN/OTP.Not you?Call [protected].
But I have not done any transaction
Please refund the same

Your return pick-up is scheduled for: Saturday, 17 Apr, 2021, 07:00 - 19:00 The phone number we've given to the carrier for this pick-up is [protected]

Pickup Address
AMITHAB SANKAR T S
London College
Pipeline Junction, Thrikkakara
KALAMASSERY, KERALA, 682021
Phone: [protected]
Pickup Time:
Saturday, 17 Apr, 2021, 07:00 - 19:00

Amazon was refunded my amount and they are saying clearly that amount was refunded, and refund reference numbers are generated only after refund was done. Refund reference numbers are as below:
1) 74332741105110474724030 for Rs.410
2) 74332741103110288069517 for Rs.361
3) 74332741103110288053743 for Rs.299
4) 74332741104110233866214 for Rs.280
5) 74332741102110158227873 for Rs.115
I contacted with Andhra Bank customer care member, and he said to contact with UBI customer care..
UBI customer care member said that every thing is clear contact to Amazon customer care..
Lastly I am requesting you here, to solve the issue, and see to get my refunded amount.

I have received a job confirmation mail from Amazon . They have provided me application form, offer letter, employment form, and asked to pay 1500 for uniform and 2500 for courier charge ..

I ordered an item on 10th March which is not delivered yet and amazon is basically misguiding me in my every follow-up call . please arrange to penalise Amazon india appropriately so that this does not happen to other customers.

Would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 23rd april 2021 Could you please assist me regarding this. Please find the attachment regarding the same.

Refund didn’t received yet from Amazon
Amazon said contact bank customer for refund

Refund issued date - 23/2/21

I ordered a Linksys E5600 AC 1200 Dual-Band router on 6 April 2021, the product I received was a completely different product, not a Linksys E5600 AC 1200 Dual-Band router at all, and than
I placed an order for the replacement on Amazon by complaining that the product I have received is not the product that I ordered.
And then after I complied Amazon replaced me with a product that I received on April 8th 2021.
The replacement product was the correct product, but the quality of that product was the issue. And then I put request return/refund on amazon.
The product was picked-up from me and reached the seller.
But I still have not received the refund, when I called Amazon Customer Care, they said that we cannot give you a refund for this product.
Because the product we have received earlier is the wrong product at the time of replacement. I said that I had got that wrong product myself, so I had requested a replacement. This was not the product that I ordered, so I comment on the time of replacement. did that the product I have received is not the product that I ordered.
Today, when I did not get a refund, I called Amazon customer, and he said that we cannot give you this refund. I asked why you can't give me this refund, he said that the refund has been stopped by the seller.

Amazon has refused to refund, while it is not my fault, the first time the product was delivered to me was the wrong product. That is why I had done a replacement on Amazon by complaining on Aazon, that the product I have received is the wrong product.
Please help me in this issue.
I want a refund for this, please help me.

This is regarding Order #:Â [protected], which not a product as made out on the website.
I had received it yesterday and I want return it and get refund. Tried several time. However, I am tired of trying on your website. Which has a standard message "something went wrong". If you can not take the issue why you should such arrangements which are of no use to customer. Your chat assistant is also useless and nothing is happening and it takes me to the sample place and the same message listed above in " "
You do not provide any email address where customer can write about. That how you have good business practices in India.
PLEASE ARREGE FOR RETURN AND REFUND FOR THE ABOVE ITEM. NEXT TIME I WILL CAREFULL WHEN ORDERINIG FROM AMAZON OR STOP GETTING FROM YOU.

I am paying INR 199 for last 4 months towards "Audible gold monthly paid membership ASIN sold by Audiobook. No doubt i have done it by mistake. But interestingly i am not remembering it and also not getting any audio product. In my amazon order list it is reflected. But what is it. Please cancel it.

Order no[protected] dt 06.04.21

There is no instruction manual nor any circuit diagram, the phone numbers on invoice are not responding